allheart55 Cindy E

I noticed that Microsoft is not recommending the use of another browser, such as, Chrome or Firefox. Must be because they want to intimidate people into buying a new system with Windows 10.

In the midst of all the shopping on Black Friday, Cyber Monday, Giving Tuesday, Wet and Wild Wednesday, Thanksgiving 2.0 For People Who Were Out Of Town Or In The Hospital Last Week Thursday, and Black Friday All Over Again Because Why Not?, there are oodles of Amazon packages landing on shoppers’ doorsteps. In some rare cases, those packages might end up on the wrong doorstep, so why does Amazon not seem terribly concerned about getting those items back? This was the question posed by Consumerist reader Bobby, who didn’t realize until after the box was opened that one of the Amazon packages they received this week was actually intended for someone who had previously lived at their address. And so Bobby contacted Amazon’s chat customer support, and gave the rep the order number of the items involved. The customer service rep then tried to generate a UPS return label for the package, but because the ordered items weren’t associated with Bobby’s account, the links to print out the return labels did not work. Instead, Bobby got a message reading, “Error Occurred: This Amazon account is not associated with the return label or authorization you are trying to access.” At this point, the rep told Bobby to just keep the items. “I’m sorry but since it’s from different account we are not able to access it,” reads the transcript shown to Consumerist. “You can just keep the items or donate. Since you are not been charge. Thank you for trying to return the item.” So is this just a case of a rep not wanting to figure out how to send a shipping label that Bobby could actually use? Probably not, as federal guidelines say pretty clearly that Bobby has every right to keep unordered items — and that Amazon could get into trouble for pushing a customer to return something they didn’t order. The Federal Trade Commission rules regarding mail and online orders state that “customers who receive unordered merchandise are legally entitled to treat the merchandise as a gift.” Moreover, if Amazon tries to “obtain payment for or the return of the unordered merchandise,” it could be seen as being in violation of the FTC rules and make the company subject to a civil penalty of up to $16,000. In general, these rules are in place to protect consumers against shady mail-order and online businesses that send things to customers without their permission and then demand payment. However, this expanded FAQ from the FTC on this very subject deals with the issue of honest shipping errors, which appears to be the case in Bobby’s situation. If, like Bobby, you do receive unordered merchandise, you’re not legally obligated to tell the seller. But if you believe it’s just an error and want to see if it can be fixed, the FTC suggests that you notify the seller and offer to return the merchandise, so long as the seller is the one who will pay for all of the return shipping. “Give the seller a specific and reasonable amount of time (say 30 days) to pick up the merchandise or arrange to have it returned at no expense to you,” reads the FAQ. “Tell the seller that you reserve the right to keep the merchandise or dispose of it after the specified time has passed.” It never even got to that point in Bobby’s dealings with Amazon, as the company simply said to keep the unordered merch. We’ve been down this road before with other readers who received a lot more than the kids toys that Bobby ended up with. Back in 2012, we told you about two separate readers who each somehow ended up with five iPads from Best Buy even though they had only ordered one. Then last year, there was the Consumerist reader who found themselves the beneficiary of Walmart’s shipping department when their iPhone order included three additional Apple devices. Source: consumerist

What are they going to come up with next!

Good for Microsoft! This does not bode well for Dell computers.

Nearly 370 million Internet Explorer users have just six weeks to upgrade their browsers or switch to one from a Microsoft rival, new data showed today. In August 2014, Microsoft took Internet Explorer (IE) users by surprise when it announced that most had to be running IE11 by Jan. 12, six weeks from today. After that date, Microsoft will support IE9 only on the barely used Windows Vista and Windows Server 2008, and IE10 only on Windows Server 2012. All others, including those with devices powered by Windows 7, Windows 8, Windows 8.1 and Windows 10, must run IE11 or Edge. According to data released by measurement vendor Net Applications, 44.8% of all IE users ran a soon-to-be-outdated edition of the browser. That's proved disastrous for IE's user share, which has plummeted more than nine percentage points so far this year. IE ended November with 50% of the browser market by Net Applications' measurement, a low it hasn't seen in decades. Meanwhile, Chrome's user share has jumped 8.8 points thus far in 2015, and now accounts for 31.4% of all browsers. Companies that require older editions of IE to run Web apps or services can upgrade to IE11, then rely on that browser's Enterprise Mode to mimic the older versions' rendering engines. Last week, Microsoft announced some enhancements to Enterprise Mode, including support for HTTP ports, and issued a kit that walks IT administrators through the chore of configuring Enterprise Mode. That kit can be downloaded from here. Another option for laggards who need backward compatibility with aged apps and services is to upgrade to IE11 but deploy Browsium Ion, an add-on that lets IT administrators enable legacy IE-dependent apps in IE11. In a recent interview, Gary Schare, president of Browsium, admitted that Microsoft's IE11-or-else edict had been good for business. "We've seen an uptick," Schare said. "Most of our business is in IE11 migration. Companies are attempting to beat the deadline, and they come to us when they have a number of legacy apps and they've run out of alternatives." Consumers with a version of IE on the hit list and able to run IE11 on their PCs can download the browser from Microsoft's website. Source: computerworld

Hi nighthawk77, Are you using Windows 10 because this seems to be a Win 10 issue that no one seems to have solved so far?

You're welcome, Mike.

Very interesting!

Simple and easy instructions. Good find, Pete!

The teacher gave her fifth grade class an assignment: Get their parents to tell them a story with a moral at the end of it. ---The next day, the kids came back ...and, one by one, began to tell their stories. There were all the regular types of stuff: Spilled milk and pennies saved. But then the teacher realized, that only Janie was left. "Janie, do you have a story to share?" "Yes ma'am. My daddy told me a story about my Mommy. She was a Marine pilot in Desert Storm, and her plane got hit. She had to bail out over enemy territory, and all she had was a flask of whiskey, a pistol, and a survival knife. She drank the whiskey on the way down so the bottle wouldn't break, and then she parachuted right into the middle of 20 Iraqi troops........ She shot 15 of them with the pistol, until she ran out of bullets, killed four more with the knife, till the blade broke, and then she killed the last Iraqi with her bare hands." ''Good Heavens, 'said the horrified teacher. What did your Daddy tell you was the moral to this horrible story'?" ...."Don't Screw with Mommy when she's been drinking." ....I love these touching stories !!!

I agree, there have been too many issues caused by the updates

I really hope so, Lina! :real_anger::big_ha:

This is a pretty BIG mistake.