allheart55 Cindy E

I do the same with Windows 8.1 and it works really well. With 7 I use Acronis.

Easy and concise instructions. Thanks, Pete!

I use vistaprint for my business cards, Mike. They are very reasonable.

All of my business comes from repeat customers and word of mouth. I have business cards printed up with my contact information on them. I usually leave a few with each customer. I have checked your preferences, Mike and they are set for you to receive email notification of new replies. You may only receive one email notice of a reply until you revisit the site.

1) Malware Removal 2) HDD Replacement 3) Reinstallation of Windows

I was wondering why I was having problems with the update.

I've been telling my sister this for years, she doesn't listen either.

I just sent my sister the link for this. She is notorious for torrent downloading.

:thumbsup: I'm thinking the exact same thing!

Oh, okay. That makes sense. This is a first for me. Thanks, Pete!

My 4 year old grandson is getting a Google ChromeBook for Christmas. My granddaughter wants me to set it up for him. I've heard that it has it's own built in protection but I haven't seen it and I'm a little skeptical as to how well it would work. What do you recommend, if anything, Pete, for antivirus or antimalware?

No, I'm sorry but I have never used the DISM command before in Windows 10. It looks to me as if the instructions are a little bit more complicated than they need to be. (IMHO) I have used the sfc /scannow command frequently and as I previously stated, sometimes it needs to be run two or three times in a row to completely replace or repair the corrupted files. I'm sorry that I couldn't be of more help to you with this.

I'm not sure exactly what it is what you are asking, Peter. I am unable to view the files you have at Dropbox without running the command myself. In order to complete this you need to have Windows Setup Media. These are the instructions and there seems to be several different ways to achieve the attempt at correcting the corrupted files. As for .wim files, they are windows imaging files and I'm not sure about the .erd files. Here is a program to help users with corrupt windows files.. This program will run System File Checker and DISM commands to repair an online Windows image and will look for the setup media to use as a repair source Step 1: Download and Extract > IMAGE_HEALTH.ZIP to a root drive (ie C:\Image_Health ) Step 2: Right-Click IMAGE_HEALTH.CMD > Select Properties > Select Unblock Step 3: Insert your Windows Setup Media ( Mounted ISO or DVD or USB ) Step 4: Right Click on IMAGE_HEALTH.CMD and Run as Administrator The preferred method of use would be to select Option 1 ScanHealth > if shows as repairable, then Option 2 RestoreHealth > if shows as needing source file, then Option 3 RestoreHealth /source Note: Dism uses the component store as it's main source for Image Repair, and windows updates are placed in the component store, so best to try to use current component store for RestoreHealth, before selecting Option 3 and redirecting the repair source, to the windows setup media.. Option 4 > will analyze the component store, it will tell you if the store can be cleaned up - Option 5 > will cleanup (Remove) superseded windows files over 45 days old in the component store Option 6 > will cleanup (Remove) ALL superseded windows files in the component store Option 7 > will run Revert Pending Dism Actions (UnLock, The Locked Disk Message) Option 8 > will export 3rd Party System Drivers into a "Drivers" folder Option 9 > will run System File Checker SFC /Scannow Note: SFC has been known to flag perfectly good files as corrupt, although this does not harm anything other, then the user now thinking the system is corrupt, and resulting in false positive confusion about the corruption Option 10 > will run Disk Cleanup Manager in Extended Mode Option 11 > will run ShowKeyPlus to retrieve windows product key Note: There are log files to help you and others troubleshoot dism issues, C:\Windows\Logs\CBS\CBS.log C:\Windows\Logs\DISM\dism.log It is advised to delete those .log files first, then run the program and post the .log(s) as .txt files in forum..

The instructions here are for Windows 10. Let me try this and see if I can break it down into a simpler form for you.

Often times it takes two or three SFC /scannow commands to fix the corruption. The instructions for DISM HEALTH are here....http://www.tenforums.com/tutorials/7808-dism-repair-windows-10-image.html