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AWS

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Everything posted by AWS

  1. I keep getting a prompt to shutdown my computer to install the same 4 updates that have been sucessfully installed 15 times. Running Vista. Updates are:KB2393802 KB 2676562 KB2813170 Iexplorer9 and Bing Desktop. View this thread
  2. I'm having a problem getting windows updates. It keeps saying the website has encountered a problem. Does it make a difference that I have Mozilla Firefox? I have PC MightyMax 2013 that helped with 1 problem or more , but they can't seem to help on this. It keeps saying errors in windows registry and custom control. View this thread
  3. I'm having a problem getting windows updates. It keeps saying the website has encountered a problem. Does it make a difference that I have Mozilla Firefox? I have PC MightyMax 2013 that helped with 1 problem or more , but they can't seem to help on this. It keeps saying errors in windows registry and custom control. View this thread
  4. I have Windows 7. After a recent update, I can't get into my word documents. I am told the Microsoft Word Starter 2010 is incompatible and to go to the control panel to fix. Where did 2010 come from? How do I fix this? View this thread
  5. When I search the web on how to clean out the earchnu/406 virus, I don't know which one to choice. What is the best choice, and without charge? View this thread
  6. Win XP SP3 on this computer. Have same on another computer which works to get updates. Have issue going to Express Update or custom and get message of "the website has encountered an unknown problem then dumps me out. Looked up reasons in FAQ but none apply here. Restarted computer and no change. View this thread
  7. Hi there,I can't update Windows Vista.I recently had to re-install and installed all updates up to and beyond SP1 and SP2 over the course of a few days. I had to manually download and install the Service Packs from the Microsoft website because Update didn't seem to want to install them.Anyway, that was last week and now I can't get updates and my update history is blank. I'm really hoping that I don't have to start from scratch here.The last major things to have been installed were software bits to allow me to use a Seagate 2tb internal second drive.I've recently tried all the advice on this page, to no avail. Some of the suggestions just weren't applicable/possible, such as software accelerators or host files modification - I opened my host file but there was just some sample blurb in the document, nothing that looked like entries: http://support.microsoft.com/kb/836941Thanks!Mat View this thread
  8. Windows 2008 R2 SP1 Terminal Server with IE 8 installed. I started here and tried each one of these listed. 8 results for "WindowsUpdate_00000002" "WindowsUpdate_dt000" 1. 1 Troubleshoot problems with installing updates 2. 2 See which Windows updates are installed 3. 3 Windows Update error 80244022 4. 4 Windows Update error 8024001F 5. 5 Windows Update error 8024402C 6. 6 Windows Update error 80072ee2 7. 7 Windows Update error 8024401b 8. 8 Windows Update error 80072efd Also tried FIX IT for Windows Update. Log file is next Windows Update Publisher details Issues found Windows Update components must be repaired Windows Update components must be repaired One or more Windows Update components are configured incorrectly Fixed Repair Windows Update components Succeeded Issues checked Default Windows Update data locations have changed Default Windows Update data locations have changed The location where Windows Update stores data has changed and must be repaired Checked Issues found Detection details 6 Windows Update components must be repaired Fixed One or more Windows Update components are configured incorrectly Repair Windows Update components Succeeded Repairing Windows Update components frequently resolves common Windows Update errors Issues checked Detection details 6 Default Windows Update data locations have changed Checked The location where Windows Update stores data has changed and must be repaired Repair default Windows Update locations Not Run Change Windows Update locations to Windows default settings Detection details Collection information Computer Name: MAX-TS-1 Windows Version: 6.1 Architecture: amd64 Time: Wednesday, April 17, 2013 1:28:17 PM Publisher details Windows Update Resolve problems that prevent you from updating Windows. Package Version: 4.0.2.20110411 Publisher: Microsoft Corporation The failed update is: Windows Internet Explorer 9 for Windows Server 2008 R2 for x64-based Systems Installation date: ‎4/‎17/‎2013 1:32 PM Installation status: Failed Error details: Code 2 Update type: Important Windows Internet Explorer 9 delivers web sites and applications that look and perform like native PC applications through the power of Windows. Fast: Internet Explorer 9 is all-around fast. Designed to take full advantage of your PC’s hardware through Windows, Internet Explorer 9 delivers graphically rich and immersive experiences that are as fast and responsive as native applications installed on your PC. Clean: Internet Explorer puts the focus on the Web sites you love with a clean look and increased viewing area that makes your Web sites shine. Intuitive and seamless integration with Windows Server 2008 R2 provides one-click access to Web applications pinned directly to your Taskbar. Trusted: Internet Explorer is the trusted way to the Web because it has a robust set of built-in security, privacy and reliability technologies that keep you safer and your browsing experience uninterrupted. Interoperable: Support for HTML5 and modern Web standards architected to take advantage of the GPU means that the same mark-up not only works across the Web, but runs faster and delivers a richer experience through Windows and Internet Explorer 9. More information: http://go.microsoft.com/fwlink/?LinkId=71727 Help and Support: http://go.microsoft.com/fwlink/?LinkId=71719 and this one Windows Malicious Software Removal Tool x64 - April 2013 (KB890830) Installation date: ‎4/‎15/‎2013 11:27 AM Installation status: Failed Error details: Code 800706BE Update type: Important After the download, this tool runs one time to check your computer for infection by specific, prevalent malicious software (including Blaster, Sasser, and Mydoom) and helps remove any infection that is found. If an infection is found, the tool will display a status report the next time that you start your computer. A new version of the tool will be offered every month. If you want to manually run the tool on your computer, you can download a copy from the Microsoft Download Center, or you can run an online version from microsoft.com. This tool is not a replacement for an antivirus product. To help protect your computer, you should use an antivirus product. More information: http://go.microsoft.com/fwlink/?LinkId=39987 Help and Support: http://support.microsoft.com Followed the suggestions to this page http://support.microsoft.com/kb/906602 and tried Method 1 (normal update), 2 (stand alone update) then enabled the log, tried install again, it failed. Log for the last try. 2013-04-17 13:32:19:820 944 1730 AU All updates already downloaded, setting percent complete to 1002013-04-17 13:32:20:364 5916 11a4 Handler : WARNING: Command line install completed. Return code = 0x00000002, Result = Failed, Reboot required = false2013-04-17 13:32:20:368 5916 11a4 Handler : WARNING: Exit code = 0x8024200B2013-04-17 13:32:20:368 5916 11a4 Handler :::::::::2013-04-17 13:32:20:368 5916 11a4 Handler :: END :: Handler: Command Line Install2013-04-17 13:32:20:368 5916 11a4 Handler :::::::::::::2013-04-17 13:32:20:368 944 185c AU &gt&gt## RESUMED ## AU: Installing update [updateId = {BD9F0B80-866F-4DED-A6D9-ED74DA717519}]2013-04-17 13:32:20:368 944 185c AU # WARNING: Install failed, error = 0x80070643 / 0x000000022013-04-17 13:32:20:821 944 878 AU All updates already downloaded, setting percent complete to 1002013-04-17 13:32:21:167 944 1730 AU All updates already downloaded, setting percent complete to 1002013-04-17 13:32:21:823 944 878 AU All updates already downloaded, setting percent complete to 1002013-04-17 13:32:22:821 944 878 AU All updates already downloaded, setting percent complete to 1002013-04-17 13:32:22:999 944 1240 Agent *********2013-04-17 13:32:22:999 944 1240 Agent ** END ** Agent: Installing updates [CallerId = AutomaticUpdates]2013-04-17 13:32:22:999 944 1240 Agent *************2013-04-17 13:32:22:999 944 185c AU Install call completed.2013-04-17 13:32:22:999 944 185c AU # WARNING: Install call completed, reboot required = No, error = 0x000000002013-04-17 13:32:22:999 944 185c AU #########2013-04-17 13:32:22:999 944 185c AU ## END ## AU: Installing updates [CallId = {F50A1672-7C6D-4A58-82A1-51147114B55F}]2013-04-17 13:32:22:999 944 185c AU #############2013-04-17 13:32:22:999 944 185c AU Install complete for all calls, reboot NOT needed2013-04-17 13:32:22:999 944 185c AU Successfully wrote event for AU health state:02013-04-17 13:32:23:002 944 1730 AU Getting featured update notifications. fIncludeDismissed = true2013-04-17 13:32:23:002 944 1730 AU No featured updates available.2013-04-17 13:32:23:006 944 1730 AU All updates already downloaded, setting percent complete to 1002013-04-17 13:32:23:163 944 1730 AU All updates already downloaded, setting percent complete to 1002013-04-17 13:32:24:014 944 1730 AU UpdateDownloadProperties: 0 download(s) are still in progress.2013-04-17 13:32:24:015 944 1730 AU Piggybacking on an AU detection already in progress2013-04-17 13:32:24:015 944 1730 AU AU setting pending client directive to 'Install Complete Ux'2013-04-17 13:32:24:015 944 1730 AU Changing existing AU client directive from 'Progress Ux' to 'Install Complete Ux', session id = 0x32013-04-17 13:32:24:017 944 1730 AU Successfully wrote event for AU health state:02013-04-17 13:32:24:018 6480 1b64 CltUI AU client got new directive = 'Install Complete Ux', serviceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, return = 02013-04-17 13:32:24:021 944 1730 AU Successfully wrote event for AU health state:02013-04-17 13:32:24:022 6480 1b64 CltUI AU client got new directive = 'Shutdown', serviceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, return = 02013-04-17 13:32:24:025 944 15c0 AU AU received handle event2013-04-17 13:32:55:475 944 1a38 Agent * Added update {BD9F0B80-866F-4DED-A6D9-ED74DA717519}.101 to search result2013-04-17 13:32:55:475 944 1a38 Agent * Found 1 updates and 74 categories in search evaluated appl. rules of 1569 out of 3440 deployed entities2013-04-17 13:32:55:539 944 1a38 Agent *********2013-04-17 13:32:55:539 944 1a38 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]2013-04-17 13:32:55:539 944 1a38 Agent *************2013-04-17 13:32:55:571 944 185c AU &gt&gt## RESUMED ## AU: Search for updates [CallId = {7105C92C-3163-404C-BCC8-5BEB5DA13BEA}]2013-04-17 13:32:55:571 944 1a38 Report REPORT EVENT: {D90382DD-F1C6-49CD-85B6-4583D68584D9} 2013-04-17 13:32:20:368-0400 1 182 101 {BD9F0B80-866F-4DED-A6D9-ED74DA717519} 101 80070643 AutomaticUpdates Failure Content Install Installation Failure: Windows failed to install the following update with error 0x80070643: Windows Internet Explorer 9 for Windows Server 2008 R2 for x64-based Systems.2013-04-17 13:32:55:571 944 185c AU # 1 updates detected2013-04-17 13:32:55:572 944 185c AU #########2013-04-17 13:32:55:572 944 185c AU ## END ## AU: Search for updates [CallId = {7105C92C-3163-404C-BCC8-5BEB5DA13BEA}]2013-04-17 13:32:55:572 944 185c AU #############2013-04-17 13:32:55:572 944 185c AU Featured notifications is disabled.2013-04-17 13:32:55:573 944 185c AU Successfully wrote event for AU health state:02013-04-17 13:32:55:573 944 185c AU Auto-approving update for download, updateId = {BD9F0B80-866F-4DED-A6D9-ED74DA717519}.101, ForUx=0, IsOwnerUx=0, HasDeadline=0, IsMinor=02013-04-17 13:32:55:573 944 185c AU Auto-approved 1 update(s) for download (NOT for Ux)2013-04-17 13:32:55:573 944 185c AU #############2013-04-17 13:32:55:573 944 185c AU ## START ## AU: Download updates2013-04-17 13:32:55:573 944 185c AU #########2013-04-17 13:32:55:573 944 185c AU # Approved updates = 12013-04-17 13:32:55:578 944 1a38 Report CWERReporter::HandleEvents - WER report upload completed with status 0x82013-04-17 13:32:55:578 944 1a38 Report WER Report sent: 7.6.7600.256 0x80070643 BD9F0B80-866F-4DED-A6D9-ED74DA717519 Install 101 Managed2013-04-17 13:32:55:578 944 1a38 Report CWERReporter finishing event handling. (00000000)2013-04-17 13:32:55:617 944 185c AU AU initiated download, updateId = {BD9F0B80-866F-4DED-A6D9-ED74DA717519}.101, callId = {087AE0C5-6B2A-4E4B-AC07-B384BFAD5EC9}2013-04-17 13:32:55:618 944 185c AU Successfully wrote event for AU health state:02013-04-17 13:32:55:618 944 185c AU AU setting pending client directive to 'Download Progress'2013-04-17 13:32:55:619 944 185c AU Successfully wrote event for AU health state:02013-04-17 13:32:55:619 944 185c AU # Pending download calls = 12013-04-17 13:32:55:619 944 185c AU &lt&lt## SUBMITTED ## AU: Download updates2013-04-17 13:32:55:619 944 1a38 DnldMgr *************2013-04-17 13:32:55:619 944 1a38 DnldMgr ** START ** DnldMgr: Downloading updates [CallerId = AutomaticUpdates]2013-04-17 13:32:55:619 944 1a38 DnldMgr *********2013-04-17 13:32:55:619 944 1a38 DnldMgr * Call ID = {087AE0C5-6B2A-4E4B-AC07-B384BFAD5EC9}2013-04-17 13:32:55:619 944 1a38 DnldMgr * Priority = 2, Interactive = 0, Owner is system = 1, Explicit proxy = 0, Proxy session id = -1, ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}2013-04-17 13:32:55:619 944 1a38 DnldMgr * Updates to download = 12013-04-17 13:32:55:619 944 1a38 Agent * Title = Windows Internet Explorer 9 for Windows Server 2008 R2 for x64-based Systems2013-04-17 13:32:55:619 944 1a38 Agent * UpdateId = {BD9F0B80-866F-4DED-A6D9-ED74DA717519}.1012013-04-17 13:32:55:620 944 1a38 Agent * Bundles 1 updates:2013-04-17 13:32:55:620 944 1a38 Agent * {6ADE9B15-6B3B-4B2A-9674-2C64BA9796F8}.1012013-04-17 13:32:55:866 944 185c AU Successfully wrote event for AU health state:02013-04-17 13:32:55:866 944 1a38 DnldMgr *********** DnldMgr: New download job [updateId = {6ADE9B15-6B3B-4B2A-9674-2C64BA9796F8}.101] ***********2013-04-17 13:32:55:867 944 878 AU Getting featured update notifications. fIncludeDismissed = true2013-04-17 13:32:55:867 944 878 AU No featured updates available.2013-04-17 13:32:55:870 944 1730 AU Getting featured update notifications. fIncludeDismissed = true2013-04-17 13:32:55:870 944 1730 AU No featured updates available.2013-04-17 13:32:58:678 944 1a38 DnldMgr * All files for update were already downloaded and are valid.2013-04-17 13:32:58:682 944 1a38 Agent *********2013-04-17 13:32:58:682 944 1a38 Agent ** END ** Agent: Downloading updates [CallerId = AutomaticUpdates]2013-04-17 13:32:58:682 944 1a38 Agent *************2013-04-17 13:32:58:682 944 185c AU &gt&gt## RESUMED ## AU: Download update [updateId = {BD9F0B80-866F-4DED-A6D9-ED74DA717519}, succeeded]2013-04-17 13:32:58:682 944 185c AU #########2013-04-17 13:32:58:682 944 185c AU ## END ## AU: Download updates2013-04-17 13:32:58:682 944 185c AU #############2013-04-17 13:32:58:682 944 185c AU Successfully wrote event for AU health state:02013-04-17 13:32:58:683 944 185c AU AU setting pending client directive to 'Install Approval'2013-04-17 13:32:58:685 944 185c AU Successfully wrote event for AU health state:02013-04-17 13:32:58:686 944 878 AU Getting featured update notifications. fIncludeDismissed = true2013-04-17 13:32:58:686 944 878 AU No featured updates available.2013-04-17 13:33:00:573 944 1a38 Report REPORT EVENT: {E32096B9-48FF-4EA5-91B9-FBF831D12624} 2013-04-17 13:32:58:682-0400 1 189 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content Install Installation Ready: The following updates are downloaded and ready for installation. To install the updates, an administrator should log on to this computer and Windows will prompt with further instructions: - Windows Internet Explorer 9 for Windows Server 2008 R2 for x64-based Systems2013-04-17 13:33:00:573 944 1a38 Report CWERReporter finishing event handling. (00000000)2013-04-17 13:33:10:623 944 15c0 AU Launched new AU client for directive 'Install Approval', session id = 0x32013-04-17 13:33:10:651 708 df8 Misc =========== Logging initialized (build: 7.6.7600.256, tz: -0400) ===========2013-04-17 13:33:10:651 708 df8 Misc = Process: C:Windowssystem32wuauclt.exe2013-04-17 13:33:10:649 708 df8 AUClnt Launched Client UI process2013-04-17 13:33:10:691 708 df8 Misc =========== Logging initialized (build: 7.6.7600.256, tz: -0400) ===========2013-04-17 13:33:10:691 708 df8 Misc = Process: C:Windowssystem32wuauclt.exe2013-04-17 13:33:10:691 708 df8 Misc = Module: C:Windowssystem32wucltux.dll2013-04-17 13:33:10:691 708 df8 CltUI AU client got new directive = 'Install Approval', serviceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, return = 02013-04-17 13:42:19:294 944 1a38 PT WARNING: Cached cookie has expired or new PID is available2013-04-17 13:42:19:294 944 1a38 PT Initializing simple targeting cookie, clientId = 440289b4-f359-4767-8ad3-e366c667639a, target group = Servers, DNS name = max-ts-1.maxwellgroup.local2013-04-17 13:42:19:295 944 1a38 PT Server URL = http://max-app.maxwellgroup.local:8530/SimpleAuthWebService/SimpleAuth.asmx2013-04-17 13:42:21:911 944 1a38 Report Uploading 3 events using cached cookie, reporting URL = http://max-app.maxwellgroup.local:8530/ReportingWebService/ReportingWebService.asmx2013-04-17 13:42:21:914 944 1a38 Report Reporter successfully uploaded 3 events.2013-04-17 14:01:43:887 944 11a4 AU Getting featured update notifications. fIncludeDismissed = true2013-04-17 14:01:43:887 944 11a4 AU No featured updates available.2013-04-17 14:01:43:950 944 11a4 AU WARNING: Returning due to error from GetDownloadProgressUx, error = 0x8024000C2013-04-17 14:01:43:950 944 11a4 AU WARNING: GetInteractiveInstallProgress failed, error = 0x8024000C2013-04-17 14:01:43:951 2392 1524 Misc =========== Logging initialized (build: 7.6.7600.256, tz: -0400) ===========2013-04-17 14:01:43:951 2392 1524 Misc = Process: C:WindowsExplorer.EXE2013-04-17 14:01:43:951 2392 1524 Misc = Module: C:Windowssystem32wucltux.dll2013-04-17 14:01:43:951 2392 1524 WUApp WARNING: Call to GetInteractiveInstallProgress failed, hr=8024000C2013-04-17 14:01:45:847 2392 1524 WUApp No EULA acceptance needed2013-04-17 14:01:45:847 944 e54 AU AU received approval from Ux for 1 updates2013-04-17 14:01:45:847 944 e54 AU AU setting pending client directive to 'Progress Ux'2013-04-17 14:01:45:848 708 df8 CltUI AU client got new directive = 'Interactive Progress', serviceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, return = 02013-04-17 14:01:45:862 944 11a4 AU BeginInteractiveInstall invoked for Download2013-04-17 14:01:45:862 944 11a4 AU Auto-approved 0 update(s) for download (for Ux)2013-04-17 14:01:45:863 944 11a4 AU UpdateDownloadProperties: 0 download(s) are still in progress.2013-04-17 14:01:45:863 944 11a4 AU #############2013-04-17 14:01:45:863 944 11a4 AU ## START ## AU: Download updates2013-04-17 14:01:45:863 944 11a4 AU #########2013-04-17 14:01:45:863 944 11a4 AU # Found no download approved updates.2013-04-17 14:01:45:863 944 11a4 AU #########2013-04-17 14:01:45:863 944 11a4 AU ## END ## AU: Download updates2013-04-17 14:01:45:863 944 11a4 AU #############2013-04-17 14:01:45:865 944 11a4 AU BeginInteractiveInstall invoked for Install2013-04-17 14:01:45:865 944 11a4 AU Auto-approving update for install, updateId = {BD9F0B80-866F-4DED-A6D9-ED74DA717519}.101, ForUx=1, IsOwnerUx=1, HasDeadline=0, IsMinor=02013-04-17 14:01:45:865 944 11a4 AU Auto-approved 1 update(s) for install (for Ux), installType=12013-04-17 14:01:45:865 944 11a4 AU #############2013-04-17 14:01:45:865 944 11a4 AU ## START ## AU: Install updates2013-04-17 14:01:45:865 944 11a4 AU #########2013-04-17 14:01:45:865 944 11a4 AU # Initiating manual install2013-04-17 14:01:45:865 944 11a4 AU # Approved updates = 12013-04-17 14:01:45:867 944 11a4 AU &lt&lt## SUBMITTED ## AU: Install updates / installing updates [CallId = {32553572-4F73-4D22-B5A7-23ABACA0AF55}]2013-04-17 14:01:45:867 944 d68 Agent *************2013-04-17 14:01:45:867 944 d68 Agent ** START ** Agent: Installing updates [CallerId = AutomaticUpdates]2013-04-17 14:01:45:867 944 d68 Agent *********2013-04-17 14:01:45:867 944 d68 Agent * Updates to install = 12013-04-17 14:01:45:880 944 11a4 AU Getting featured update notifications. fIncludeDismissed = true2013-04-17 14:01:45:880 944 11a4 AU No featured updates available.2013-04-17 14:01:45:924 944 d68 Agent * Title = Windows Internet Explorer 9 for Windows Server 2008 R2 for x64-based Systems2013-04-17 14:01:45:924 944 d68 Agent * UpdateId = {BD9F0B80-866F-4DED-A6D9-ED74DA717519}.1012013-04-17 14:01:45:924 944 d68 Agent * Bundles 1 updates:2013-04-17 14:01:45:924 944 d68 Agent * {6ADE9B15-6B3B-4B2A-9674-2C64BA9796F8}.1012013-04-17 14:02:02:860 708 df8 AUClnt WARNING: Shell_NotifyIcon failed (dwMessage=0x1, uFlags=0x4, hr=0x800705B4)2013-04-17 14:02:03:505 708 df8 AUClnt WARNING: Shell_NotifyIcon failed (dwMessage=0x1, uFlags=0x4, hr=0x800705B4)2013-04-17 14:02:03:505 708 df8 AUClnt WARNING: Shell_NotifyIcon failed (dwMessage=0x1, uFlags=0x4, hr=0x800705B4)2013-04-17 14:02:03:505 708 df8 AUClnt WARNING: Shell_NotifyIcon failed (dwMessage=0x1, uFlags=0x4, hr=0x800705B4)2013-04-17 14:02:03:505 708 df8 AUClnt WARNING: Shell_NotifyIcon failed (dwMessage=0x1, uFlags=0x4, hr=0x800705B4)2013-04-17 14:02:03:505 708 df8 AUClnt WARNING: Shell_NotifyIcon failed (dwMessage=0x1, uFlags=0x4, hr=0x800705B4)2013-04-17 14:02:03:505 708 df8 AUClnt WARNING: Shell_NotifyIcon failed (dwMessage=0x1, uFlags=0x4, hr=0x800705B4)2013-04-17 14:02:03:505 708 df8 AUClnt WARNING: Shell_NotifyIcon failed (dwMessage=0x1, uFlags=0x4, hr=0x800705B4)2013-04-17 14:02:04:739 944 d68 Agent WARNING: failed to calculate prior restore point time with error 0x80070002 setting restore point2013-04-17 14:02:04:739 944 d68 Agent WARNING: LoadLibrary failed for srclient.dll with hr:8007007e2013-04-17 14:02:04:740 944 d68 Handler Attempting to create remote handler process as MAXWELLGROUPAdministrator in session 32013-04-17 14:02:04:810 944 d68 DnldMgr Preparing update for install, updateId = {6ADE9B15-6B3B-4B2A-9674-2C64BA9796F8}.101.2013-04-17 14:02:05:003 6732 112c Misc =========== Logging initialized (build: 7.6.7600.256, tz: -0400) ===========2013-04-17 14:02:05:003 6732 112c Misc = Process: C:Windowssystem32wuauclt.exe2013-04-17 14:02:05:004 6732 112c Misc = Module: C:Windowssystem32wuaueng.dll2013-04-17 14:02:05:002 6732 112c Handler :::::::::::::2013-04-17 14:02:05:004 6732 112c Handler :: START :: Handler: Command Line Install2013-04-17 14:02:05:004 6732 112c Handler :::::::::2013-04-17 14:02:05:004 6732 112c Handler : Updates to install = 12013-04-17 14:02:25:879 6732 112c Handler : WARNING: Command line install completed. Return code = 0x00000002, Result = Failed, Reboot required = false2013-04-17 14:02:25:879 6732 112c Handler : WARNING: Exit code = 0x8024200B2013-04-17 14:02:25:879 944 1a3c AU &gt&gt## RESUMED ## AU: Installing update [updateId = {BD9F0B80-866F-4DED-A6D9-ED74DA717519}]2013-04-17 14:02:25:880 6732 112c Handler :::::::::2013-04-17 14:02:25:880 944 1a3c AU # WARNING: Install failed, error = 0x80070643 / 0x000000022013-04-17 14:02:25:880 6732 112c Handler :: END :: Handler: Command Line Install2013-04-17 14:02:25:880 6732 112c Handler :::::::::::::2013-04-17 14:02:25:892 944 d68 Agent *********2013-04-17 14:02:25:892 944 1a3c AU Install call completed.2013-04-17 14:02:25:892 944 d68 Agent ** END ** Agent: Installing updates [CallerId = AutomaticUpdates]2013-04-17 14:02:25:892 944 1a3c AU # WARNING: Install call completed, reboot required = No, error = 0x000000002013-04-17 14:02:25:892 944 d68 Agent *************2013-04-17 14:02:25:892 944 1a3c AU #########2013-04-17 14:02:25:892 944 1a3c AU ## END ## AU: Installing updates [CallId = {32553572-4F73-4D22-B5A7-23ABACA0AF55}]2013-04-17 14:02:25:892 944 1a3c AU #############2013-04-17 14:02:25:892 944 1a3c AU Install complete for all calls, reboot NOT needed2013-04-17 14:02:25:893 944 1a3c AU Successfully wrote event for AU health state:02013-04-17 14:02:27:988 944 11a4 AU UpdateDownloadProperties: 0 download(s) are still in progress.2013-04-17 14:02:27:989 944 11a4 AU Triggering Offline detection (non-interactive)2013-04-17 14:02:27:989 944 11a4 AU AU setting pending client directive to 'Install Complete Ux'2013-04-17 14:02:27:989 944 11a4 AU Changing existing AU client directive from 'Progress Ux' to 'Install Complete Ux', session id = 0x32013-04-17 14:02:28:005 944 11a4 AU Successfully wrote event for AU health state:02013-04-17 14:02:28:005 944 15c0 AU #############2013-04-17 14:02:28:005 944 15c0 AU ## START ## AU: Search for updates2013-04-17 14:02:28:005 944 15c0 AU #########2013-04-17 14:02:28:008 944 15c0 AU &lt&lt## SUBMITTED ## AU: Search for updates [CallId = {6355E5BD-DEA4-4521-AA69-3D4634570E06}]2013-04-17 14:02:28:008 944 1584 Agent *************2013-04-17 14:02:28:008 944 1584 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]2013-04-17 14:02:28:008 944 1584 Agent *********2013-04-17 14:02:28:008 944 1584 Agent * Online = No Ignore download priority = No2013-04-17 14:02:28:008 944 1584 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"2013-04-17 14:02:28:008 944 1584 Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed2013-04-17 14:02:28:008 944 1584 Agent * Search Scope = {Machine}2013-04-17 14:02:28:008 708 df8 CltUI AU client got new directive = 'Install Complete Ux', serviceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, return = 02013-04-17 14:02:28:024 944 11a4 AU Successfully wrote event for AU health state:02013-04-17 14:02:28:024 708 df8 CltUI AU client got new directive = 'Shutdown', serviceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, return = 02013-04-17 14:02:28:030 944 15c0 AU AU received handle event2013-04-17 14:02:28:130 944 11a4 AU Getting featured update notifications. fIncludeDismissed = true2013-04-17 14:02:28:130 944 11a4 AU No featured updates available.2013-04-17 14:02:28:150 944 11a4 AU WARNING: Returning due to error from GetDownloadProgressUx, error = 0x8024000C2013-04-17 14:02:28:150 944 11a4 AU WARNING: GetInteractiveInstallProgress failed, error = 0x8024000C2013-04-17 14:02:28:150 2392 1524 WUApp WARNING: Call to GetInteractiveInstallProgress failed, hr=8024000C2013-04-17 14:02:46:765 944 1584 Agent * Added update {BD9F0B80-866F-4DED-A6D9-ED74DA717519}.101 to search result2013-04-17 14:02:46:765 944 1584 Agent * Found 1 updates and 74 categories in search evaluated appl. rules of 1569 out of 3440 deployed entities2013-04-17 14:02:46:767 944 1584 Agent *********2013-04-17 14:02:46:767 944 1584 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]2013-04-17 14:02:46:767 944 1584 Agent *************2013-04-17 14:02:46:799 944 1a3c AU &gt&gt## RESUMED ## AU: Search for updates [CallId = {6355E5BD-DEA4-4521-AA69-3D4634570E06}]2013-04-17 14:02:46:799 944 1584 Report REPORT EVENT: {B2E3FCC6-BAEE-4647-BDDD-E7B5A1321AB8} 2013-04-17 14:02:25:880-0400 1 182 101 {BD9F0B80-866F-4DED-A6D9-ED74DA717519} 101 80070643 AutomaticUpdates Failure Content Install Installation Failure: Windows failed to install the following update with error 0x80070643: Windows Internet Explorer 9 for Windows Server 2008 R2 for x64-based Systems.2013-04-17 14:02:46:799 944 1a3c AU # 1 updates detected2013-04-17 14:02:46:800 944 1a3c AU #########2013-04-17 14:02:46:800 944 1a3c AU ## END ## AU: Search for updates [CallId = {6355E5BD-DEA4-4521-AA69-3D4634570E06}]2013-04-17 14:02:46:800 944 1a3c AU #############2013-04-17 14:02:46:800 944 1a3c AU Featured notifications is disabled.2013-04-17 14:02:46:801 944 1a3c AU Successfully wrote event for AU health state:02013-04-17 14:02:46:801 944 1a3c AU Auto-approving update for download, updateId = {BD9F0B80-866F-4DED-A6D9-ED74DA717519}.101, ForUx=0, IsOwnerUx=0, HasDeadline=0, IsMinor=02013-04-17 14:02:46:801 944 1a3c AU Auto-approved 1 update(s) for download (NOT for Ux)2013-04-17 14:02:46:801 944 1a3c AU #############2013-04-17 14:02:46:801 944 1a3c AU ## START ## AU: Download updates2013-04-17 14:02:46:801 944 1a3c AU #########2013-04-17 14:02:46:801 944 1a3c AU # Approved updates = 12013-04-17 14:02:46:810 944 1584 Report CWERReporter::HandleEvents - WER report upload completed with status 0x82013-04-17 14:02:46:810 944 1584 Report WER Report sent: 7.6.7600.256 0x80070643 BD9F0B80-866F-4DED-A6D9-ED74DA717519 Install 101 Managed2013-04-17 14:02:46:810 944 1584 Report CWERReporter finishing event handling. (00000000)2013-04-17 14:02:46:811 944 1a3c AU AU initiated download, updateId = {BD9F0B80-866F-4DED-A6D9-ED74DA717519}.101, callId = {DBBAAB5E-8B85-4ABA-BD51-D85530BC8D12}2013-04-17 14:02:46:812 944 1a3c AU Successfully wrote event for AU health state:02013-04-17 14:02:46:812 944 1a3c AU AU setting pending client directive to 'Download Progress'2013-04-17 14:02:46:815 944 1584 DnldMgr *************2013-04-17 14:02:46:815 944 1584 DnldMgr ** START ** DnldMgr: Downloading updates [CallerId = AutomaticUpdates]2013-04-17 14:02:46:815 944 1584 DnldMgr *********2013-04-17 14:02:46:815 944 1584 DnldMgr * Call ID = {DBBAAB5E-8B85-4ABA-BD51-D85530BC8D12}2013-04-17 14:02:46:815 944 1584 DnldMgr * Priority = 2, Interactive = 0, Owner is system = 1, Explicit proxy = 0, Proxy session id = -1, ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}2013-04-17 14:02:46:815 944 1584 DnldMgr * Updates to download = 12013-04-17 14:02:46:815 944 1584 Agent * Title = Windows Internet Explorer 9 for Windows Server 2008 R2 for x64-based Systems2013-04-17 14:02:46:815 944 1584 Agent * UpdateId = {BD9F0B80-866F-4DED-A6D9-ED74DA717519}.1012013-04-17 14:02:46:815 944 1584 Agent * Bundles 1 updates:2013-04-17 14:02:46:815 944 1584 Agent * {6ADE9B15-6B3B-4B2A-9674-2C64BA9796F8}.1012013-04-17 14:02:46:842 944 1584 DnldMgr *********** DnldMgr: New download job [updateId = {6ADE9B15-6B3B-4B2A-9674-2C64BA9796F8}.101] ***********2013-04-17 14:02:50:370 944 1584 DnldMgr * All files for update were already downloaded and are valid.2013-04-17 14:02:50:374 944 1584 Agent *********2013-04-17 14:02:50:374 944 1584 Agent ** END ** Agent: Downloading updates [CallerId = AutomaticUpdates]2013-04-17 14:02:50:374 944 1584 Agent *************2013-04-17 14:02:50:374 944 1a3c AU Successfully wrote event for AU health state:02013-04-17 14:02:50:374 944 1a3c AU # Pending download calls = 12013-04-17 14:02:50:374 944 1a3c AU &lt&lt## SUBMITTED ## AU: Download updates2013-04-17 14:02:50:375 944 1a3c AU Successfully wrote event for AU health state:02013-04-17 14:02:50:375 944 1a3c AU &gt&gt## RESUMED ## AU: Download update [updateId = {BD9F0B80-866F-4DED-A6D9-ED74DA717519}, succeeded]2013-04-17 14:02:50:375 944 1a3c AU #########2013-04-17 14:02:50:375 944 1a3c AU ## END ## AU: Download updates2013-04-17 14:02:50:375 944 1a3c AU #############2013-04-17 14:02:50:376 944 1a3c AU Successfully wrote event for AU health state:02013-04-17 14:02:50:376 944 1a3c AU AU setting pending client directive to 'Install Approval'2013-04-17 14:02:50:379 944 1a3c AU Successfully wrote event for AU health state:02013-04-17 14:02:50:380 944 1b38 AU Getting featured update notifications. fIncludeDismissed = true2013-04-17 14:02:50:380 944 1b38 AU No featured updates available.2013-04-17 14:02:50:385 944 1b38 AU Getting featured update notifications. fIncludeDismissed = true2013-04-17 14:02:50:385 944 1b38 AU No featured updates available.2013-04-17 14:02:50:389 944 1b38 AU Getting featured update notifications. fIncludeDismissed = true2013-04-17 14:02:50:389 944 1b38 AU No featured updates available.2013-04-17 14:02:51:801 944 1584 Report REPORT EVENT: {F25DA069-3CEE-4869-A7DC-6226D90404E1} 2013-04-17 14:02:50:376-0400 1 189 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content Install Installation Ready: The following updates are downloaded and ready for installation. To install the updates, an administrator should log on to this computer and Windows will prompt with further instructions: - Windows Internet Explorer 9 for Windows Server 2008 R2 for x64-based Systems2013-04-17 14:02:51:801 944 1584 Report CWERReporter finishing event handling. (00000000)2013-04-17 14:03:01:820 944 15c0 AU Launched new AU client for directive 'Install Approval', session id = 0x32013-04-17 14:03:01:847 5264 aa8 Misc =========== Logging initialized (build: 7.6.7600.256, tz: -0400) ===========2013-04-17 14:03:01:847 5264 aa8 Misc = Process: C:Windowssystem32wuauclt.exe2013-04-17 14:03:01:846 5264 aa8 AUClnt Launched Client UI process2013-04-17 14:03:01:884 5264 aa8 Misc =========== Logging initialized (build: 7.6.7600.256, tz: -0400) ===========2013-04-17 14:03:01:884 5264 aa8 Misc = Process: C:Windowssystem32wuauclt.exe2013-04-17 14:03:01:884 5264 aa8 Misc = Module: C:Windowssystem32wucltux.dll2013-04-17 14:03:01:884 5264 aa8 CltUI AU client got new directive = 'Install Approval', serviceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, return = 0 Thanks in advance for the help. View this thread
  9. I have a Lenovo IdeaPad U410 Ultrabook with Windows 7 64 bit installed. I bought the computer in October of last year and ever since then every time I update it fails. I always get the error message "failure configuring windows updates, reverting changes". The latest failed updates were (KB2739159) (KB2656356) (KB2789645) (KB2769369) (KB2756921) (KB2620704) There were others too. I have ignored this problem for too long and am not concerned about the security of my computer. Please help! P.S. Before the Restart, I get the error message: Code800F0902 Code 643 View this thread
  10. We have multiple users, including myself with Office 2013 Home and Business. In addition, I have Visio Pro 2013. We are trialing Office 365 E3 right now, wanting to demo the Lync features especially. When I went to install Office 365 ProPlus from the My Apps page, the ClickToRun app started and then eventually after streaming for about 2 hours simply froze. Rebooting didn't help and I was forced to Uninstall all Office 2013 apps using the following KB article's "fix it": http://support.microsoft.com/kb/2739501#Method1 My question is: Is there a proper rollout for getting users that already have Office 2013 (either the full suite or individual apps like Visio) upgraded/migrated to Office 2013 ProPlus with the E3 plan of Office 365? Is it going to require uninstalling existing Office 2013 suites/apps on their PCs before running the installer on the Office 365 site? Or, should the Office 2013 ProPlus be able to upgrade/replace the existing Office 2013 suites/apps on a user's PC? View this thread
  11. Having problem installing updates, security and windows Def., changed option to "download and I would install" That does not work either. My firewalls are off, did not disable win Def though. Where are tthe downloads held for installation at my option? I'm beginning to think there is a problem with Win 7 Pro. The updates still will not install. I had this problem before, don't know I fixed or it went away. I have an earlier post about the updates. My win 7 ultimate machine did install it. The particular update I'm referring to is KB 2817183, 1 of 7. Have not checked the other 6 on the Ultimate machine yet. Oh ye knowlageable people hope you have an answer and solution. Ernie View this thread
  12. I tried to install Windows 7 SP1 but it keeps failling with the error code 800B0100. I tried Microsoft fixit, clean boot and the standalone update. I even tried System update readiness which said it found some hotfix update, which when trying to install never finishes. Help would be appreciated. View this thread
  13. Hi! Can a Windows Home Server run as a HTTP site using Remote Web Access and a dedicated wireless router without a connection to the Internet? I have Windows Phone apps that require my WHS to run as a remote server in order to access its media files in and around my house. Let me know if you've done this before or have another way of achieving the same results. Thanks! View this thread
  14. I had changed my printer (twice) in the last two days because I cannot get it to set as a default printer. I thought it was a fault with the printer originally so I bought another and am experiencing the same problem. When I try to set it as a default printer I get the message. ' Operation could not be completed error 0X00000709. Other messages I get when I try to solve the problem are 'Active Directory Domain Services is currently unavailable.'I have tried setting it as default through notepad but that does not work and inOutlook when I hover over the printer button it say my old printer ( which I have removed and all software) HP Officejet 63000 is the default. Can anyone help View the thread
  15. Using Windows 7 Starter. Windows Updates KB2726535 and KB 2790113 have failed to install for several days. I consistently get Error Code 80070570. I have run Windows Update Troubleshooter and FixIt (several times), and both show resolved errors, but the two updates continue to fail to install. Two other Win 7 computers in my home have been updated successfully. Please advise. Thanks. View this thread
  16. I keep getting the following error message and cannot fix it with any of microsoft's tools. Security update for Microsoft.net Framework 1.1 SP1 on Windows XP,Windows Vista and Windows Server 2008x86(KB 2742597) View this thread
  17. I'm setting up a computer lab for a school. I have volume licenses to Office 2013 but I'm not sure how to set this up for Windows Multipoint Server 2012. The stations are USB thin clients and as such there are no individual window client machines. I'll be running multiple servers if that matters. View this thread
  18. I have changed my Hd in my computer, and my old HD has two partitions. How can I tacke away one partition, so that I will have only ome partition on the disk ? Thank you anticipated. *** Email address is removed for privacy *** View the thread
  19. Automatic update has failed repeatedly over the past several months without further explanation View this thread
  20. I wrote my friend an email, then went into my photo gallery and printed off 3 photos to include in the email. Although the 3 photos went horizontally across the top of the email, I then sent it to her. When I looked at the email that I'd sent her, the photos were from top to bottom, through most of my email wording, quite cutting off most of the wording. What's to do. Why don't the photos go across the top of the email. View this thread
  21. Our clients are currently connected to a domain on an inhouse server (Windows SBS), primarily to access common data. Each client has an administrative account and a user account. We are moving the data to Sharepoint online in Office 365 and the inhouse server will be discontinued. Therefore, we want to change each client so that it does not connect to the domain but to a workgroup. I note that, using the administrative account, I can change the the network from domain to workgroup but then I can't connect to the user account on the workgroup. How do I configure it so that I can logon on to the user account on the workgroup? Your help would be much appreciated. Thanking you in anticipation. Roger View the thread
  22. When I upgraded from Windows VIsta SP2 to Windows 7 Home Premium windows update is giving me this error code: 0xc004c008 telling me to turn on windows update service but is shows to be already running when I go to services. Thanks, Don View this thread
  23. I am using PC with Atom 230 @ 1.60 Ghz Processor, 1 Mb [DDR 2] ram, Intel 945 GCLF mother board i am unable to install xp sp3, while the process of installation after 1 st restsrt of my pc i am getting an error message "Press any key to boot from cd..... unable to load the operating system" I cheked the Hard drive and cable, no read or write error blocks, but.... can anybody help me ?? View this thread
  24. does anybody know about this error View this thread
  25. I need to upgrade my Laptop. I now have Windows X P and I need to get Windows 7 or 8. What do I do? View this thread
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