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AWS

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Everything posted by AWS

  1. When my Windows Vista Hotmail account was changed to Outlook, I have been unable to print an email showing just the text of the email. Every print option I use shows the Inbox contents and the other columns on the screen. The email text is squeezed and stacked into a small column on the page. The only way I can print just the email text is to Copy it, Paste it into a Word file, and print the Word file. Please tell me how to print only the email text without leaving Outlook. Com. View this thread
  2. I received a call from Aishaz Tech informing me I had the "csrss.exe virus" and they could fix the problem for me for £100, which is the cost of the "Microsoft Tools" required to fix the problem. They said I would not be able to fix it myself, neither would anyone else who did no have these tools and that they are a partner of Microsoft. I run MS Windows 7 Home Preimium. I had not even noticed I had a problem. There is only one version of crss.exe in the task manager running (although I can't open its file location) and I have had no other problems such as unexpected pop up windows that other people having this virus complain of. How do I know it is not just a scam to get £100 from me?How do I know I even have the virus?How do they know I have the virus and where did they get my telephone number from?Is it also true that not even reformatting the HDD and reinstalling all the software from scratch can fix the problem?They asked me to use "Teamviewer" a free software to allow them to take over my screen, showing me the "proof" that I had the csrss.exe virus by: 1) running msconfig and showing me that many of the Microsoft services in the Service tab had the status "stopped". They told me all Microsoft services in the Service tab are essential and should always be running - is this true?2) they ran regedit and viewd under HKEY_LOCAL_MACHINE the SECURITY folder, for which the Data column said (value not set) and told me this meant my anti-virus was not running (I use AVG Free which says it is running and certainly seems to be scanning all incoming emails). Does anyone know what the Data column should have entered in it?3) they then looked at something called prefetch, showed me loads of entries with numbers and no recognisable file or programme names which they said contained the virus.4) in DOS they ran some tree, which sent loads of country names and other information too fast to read up the screen, followed by a sentence saying your anti virus software is out of date or not working and urgently needs to be updated. But I keep my AVG Anti-virus software updated automatically.I don't know what to do and am really worried about what they might have been able to do with my computer whilst they took it over online. Anyone have any good suggestions please? View the thread
  3. Word and Excel are not responding on a windows 7 machine. What can I do. I have tried the repair. it doesn't help View this thread
  4. I recently upgraded my system from WinXP to Win7 home premium. I Windows update keeps giving me error codes 800B0100, 8024200D and 80246005. Win7 sp1 has also refused to be installed. what is wrong? View this thread
  5. I'm trying to load SSL-VPN but it's saying I need this patch installed MS12-20. Having problems getting this patch Why? View this thread
  6. Window 7. Whenever I shut down the pc there are always programmes that need to be closed manually or the pc will not close down and just goes to sleep. Before, when I was closing the PC programmes such as Skype or Outlook where automatically close. Now I have an overlay telling me that those programmes are still running and asking if I am sure I want to shut them down. I don't get why! Of course it would be different if it was a programme where I need to save some doc, but why Skype or Outlook? Is there any setting I can change to make sure Windows forces close all the programmes? thank you! View the thread
  7. Tried running windows 8 upgrade assistant and just get, Internal Error: Error retrieving the scan report View this thread
  8. Intel Corporation - Storage Controller - Intel® 7 Series/C216 Chipset Family SATA AHCI Controller Download size: 6.9 MB You may need to restart your computer for this update to take effect. Update type: Important Intel Corporation Storage Controller software update released in September, 2012 More information: http://sysdev.microsoft.com/support/default.aspx Help and Support: http://support.microsoft.com/select/?target=hub In response to this same exact situation, in other postings, "experts" are merely posting information that is already available online. Is there anyone who actually knows what they are doing and cares enough to help with this problem? View this thread
  9. I have tried everything to get this to work and nothing ive used the CMD to try and get it to work but still nothing please help someone View this thread
  10. why I cannot install Security Update for Microsoft Visual C++ 2010 Redistributable Package (KB2467173) View this thread
  11. I am unable to download the following up-dates:Security Update for Microsoft .NET Framework 4 on XP, Server 2003, Vista, Windows 7, Server 2008 x86 (KB2656351) Each time I try to download message reads FAILED. This has not happened previously. I am not aware of any changes to computer setup. Can you help? Many thanks in anticipation. Mike View this thread
  12. Desde que reinstalé Windows 7, el programa Windows Movie Marker no funciona, que puedo hacer para que arranque, y en realidad al tratar de reinstalarlo, los instaladores se bloquean, los de sofonit, por ejemplo. Por favor espero una respuesta, y gracias de antemano a quien me pueda colaborar. View the thread
  13. The Windows 7 System Builder License cost about $100.00 and the Windows 7 Full about $190.00. I'm upgrading from Windows Vista 64 to Windows 7 64. Is true that I'll loose everything on my hard drive because I'll need to do a clean install? View this thread
  14. When I click on the Windows Update Icon it loads IE8, then it tries to have me download an ActiveX file for Windows Update, then I suddenlyu get a loop of it "Revering the TAB" and starting all over.Find no reference in the Knowledge Base. View this thread
  15. In Windows 7 I have a disc cleaner that isn't very effective. Does Microsoft have a better one? Why do I have to clean out %temp% manually. Sometimes I have to do each and every one individually. View the thread
  16. Windows 7 problems. All of a sudden I have the following problems with Windows 7 1. I cannot download updates for windows. 2. My previously installed Microsoft security essentials is gone and I cannot download it to reinstall it. 3. Windows defender will not run. 4. My indexing has stopped working and I cannot restart it. 5. My startup desktop background has changed to a blue background with a small bird in the lower right corner. I do not remember seeing that before. 6. The AVG program showed up on my computer and I do not remember installing it. I have since uninstalled it. 7. All of my previously installed programs seem to work properly, only the above mentioned windows components do not run properly. I get the following Error message: Windows update cannot currently check for updates, because the service is not running. You may need to restart your computer. Restarting did not help. I was able to download data to quicken and I was able to install the Google toolbar in Explorer 9. Those downloads worked. I ran Microsoft's malicious software removal tool and found no problems. I tried resetting Windows explorer to default values which did not seem to help. If I try to update the latest Windows update program by going to "Start/all programs/windows update" a new blank explorer window opens and nothing happens and the window will not close or minimize. When trying to install security essentials using Google Chrome I got the following error message. Cannot complete Security Essentials Installation An error has prevented the Security Essentials Setup Wizard from Completing successfully. Please restart your computer an try again. Error code 0x80070643 View this thread
  17. I just got an update "AMD sata controller" published 2-31-13 and it thing Blue screened me. Computer wouldn't restart even in safe mode, it would try to boot then crash with a top-half blue screen during the "Windows starting..." phase. I had to go back to most recent working config from the safemode menu, (F-8 menu) Lucky me as I had no system restore points ) Anyway,I see now the update is in my queue again as windows rolled back my driver update.I would go to amd's site however windows update is so Vague about this patch the only data is: " "AMD sata controller" published 2-31-13"I have a corsair 120 gb SSD with wndow's install and a terabyte D drive.Any help would be appreciated. View this thread
  18. is there a web site where i can directly download the kb971644 update for my vista 64? thank you, alan *** Email address is removed for privacy *** View this thread
  19. is there a web site where i can directly download the kb971644 update for my vista 64? thank you, alan *** Email address is removed for privacy *** View this thread
  20. My motherboard failed on my HP computer and I was able to backup my files. They are all now wmi and I need to restore several of them since they contain several essential programs and data. HP will not help unless I pay them for their service. All of the files are wmi and I am using WIN 7. I tried the HP recovery manager but it says it &quot stopped working&quot alas no help from HP tech support. I am just above a novice so any help really needs to be explained thorougly. View the thread
  21. In my itunes library there is music that will not play. It has O with ! inside. The Music has gone to windows media player. I don't use windows media player. I want my music in itunes so that I can put it into my ipod. itunes keeps giving me update. Makes thing harder. The only good thing is the internet radio. View the thread
  22. I have kaspersky and I am trying to renew my account with them, but due to a windows error I can not get my protection to work. I keep getting the error code 1068: the dependency service or group failed to start. This is when I try to start the workstation Properties on my computer because for some reason it is turned off but wont turn back on. What shoulud I do? Also, when trying to update my computer I ge the error code 800706BE. Is there anything I can do about this error code? View this thread
  23. Essentials keeps cleaning without no scheduled scan it just show little castle with the spinning symbol and runs and runs? What is this about? Help it makes computer very hot...running windows 7 home premium. View this thread
  24. I am getting the following error messages from Outlook Express and can't download incoming email to my inbox or send via Outlook Express........'The connection to the server has failed. Account: 'mail.optusnet.com.au', Server: 'mail.optusnet.com.au', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E'and 'An unknown error has occurred. Account: 'mail.optusnet.com.au', Server: 'mail.optusnet.com.au', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800C0133'I have Outlook Express 6 of 2004. All other functions that I use on the internet (browse, skype etc etc) are all working so it's not my internet connection.......I am using webmail as a workaround but must solve this problem. my service provider has checked all the relevant bits at their end and can find no problem pse help, ta, Laura in Australia View this thread
  25. after updates my computer will not let me load articles on aol. It will not load facebook or animal rescue when i used these sites before every day. Now all it get is no response or a white screen. what do I do if I tried updating everything? View this thread
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