Would you want THESE GUYS touching your PC?

  • Thread starter Thread starter jim
  • Start date Start date
"Adam Albright" wrote in message
news:asv534t007kbrt2vb04u1kga5eerckd2ee@4ax.com...
> On Tue, 20 May 2008 12:32:22 -0400, "john" wrote:
>
>>
>>"Mike Hall - MVP" wrote in message
>>news:uywxy4ouIHA.2208@TK2MSFTNGP04.phx.gbl...
>>> "john" wrote in message
>>> news:%23wwV8WouIHA.3680@TK2MSFTNGP05.phx.gbl...
>>>>
>>>> "Mike Hall - MVP" wrote in message
>>>> news:OB8GRUouIHA.4260@TK2MSFTNGP05.phx.gbl...
>>>>> "john" wrote in message
>>>>> news:eEuN3nnuIHA.3792@TK2MSFTNGP02.phx.gbl...
>>>>>>
>>>>>> "Mike Hall - MVP" wrote in message
>>>>>> news:%23gMUH1muIHA.5288@TK2MSFTNGP06.phx.gbl...
>>>>>>>
>>>>>>> Digital cable and satellite boxes will convert to analogue, so the
>>>>>>> TVs
>>>>>>> will still work, but you are right in that Best Buy and other major
>>>>>>> computer stores have little integrity, and service to the customer
>>>>>>> runs second to making money..
>>>>>>>
>>>>>>
>>>>>> exactly, same goes for Microsoft.
>>>>>>
>>>>>>
>>>>>
>>>>>
>>>>> And the people behind Linux Distros also make money..
>>>>
>>>> glad to see you agree that Microsoft has little integrity and service
>>>> to
>>>> the customer runs second to making money.
>>>>
>>>
>>>
>>> Without the making of money, there would be no service, no development,
>>> nada..
>>>
>>> Linux is offered free on the back of other money making enterprises..
>>>
>>> Do NOT accredit me with words that are not mine..
>>
>>you took my statement and added "And..."
>>that generally means in addition to.
>>sounded like an agreement to me.
>>
>
> Always fun to watch Mike Hall try to wiggle out of what he said.
>
> Memo to Mike Hall:
>
> The word 'and' is intended to indicate some connection or additions to
> what was previously said. Often used to express logical modification,
> some consequence or supplementary explanation to another. May be used
> to form a conjunction, list more of the same or of a similar kind.
>
> Always amusing to see the Microsoft fateful exclude Microsoft from
> what they admit are a laundry list of sins of other software
> companies, software/hardware retailers etc., when everybody knows
> Microsoft is the biggest offender when it comes to poor service,
> crappy always buggy products and attempts to bully and be the 800
> pound gorilla in the room.
>
> You see Mike, that MVP badge you so love to flash around looks pretty
> tarnished when you always excuse Microsoft no matter what pretending
> they are guiltless, like a good little fanboy is suppose to do.
>

Memo to Adam Albright:

The word "retard" is reserved for our special child in this group and you
just happen to fit that bill. You always love to put down everyone who
doesn't agree with your views on Vista. That makes you look stupid in this
group and you lose credibility every time you post. Pretty soon, most
people will killfile your sorry ass and you will look more like the fool you
already are. Take the "and" and shove it where the sun DON'T shine.

Now go see if you can get a T1 line so you can have bandwith for your EGO.
 
Terry R. wrote:

> The date and time was 5/20/2008 10:32 AM, and on a whim, Jim pounded out
> on the keyboard:
>
>> "Tim Slattery" wrote in message
>> news:47u5341jo4viirjaq75bmub44kd1sjbb16@4ax.com...
>>
>>> "Colin Barnhorst" wrote:
>>>
>>>> The converter boxes will allow analog sets to continue to work with
>>>> over-the-air tv. No satellite or cable is required.
>>>
>>> Yes but....there's an article in the Washington Post this morning
>>> about how the digital over-the-air signals are not as robust as analog
>>> signals. Somebody who gets acceptable over-the-air analog reception
>>> might not do so well with digital signals.
>>>
>>> http://www.washingtonpost.com/wp-dyn/conte...d=moreheadlines
>>>
>>>
>>> --
>>> Tim Slattery
>>> MS MVP(Shell/User)
>>> Slattery_T@bls.gov
>>> http://members.cox.net/slatteryt
>>
>> Perhaps that is correct for some sets in some localities. However, my
>> TV receives both analog and digital signals. The only difference I
>> see is that
>> the digital signals are sharper and have better colors.
>>
>> Jim
>>
>
> Those living in the boonies will suffer the most probably. Since analog
> gives varying degrees of quality, from lousy to good, digital will
> either work or it won't. You won't "kind" of get a signal. If it's not
> strong enough, you're out of luck.
>

Yep, digital, ON/OFF, don't ya just love this new technology.
 
To make more money on that inventory they will eventually need to dump?

jim wrote:
> Of course you are right, but why wouldn't Best Buy tell their customers
> this?
>
> "Colin Barnhorst" wrote in message
> news:7BF56597-8493-4E6E-B9D9-EA06038C1D16@microsoft.com...
>> The converter boxes will allow analog sets to continue to work with
>> over-the-air tv. No satellite or cable is required.
>>
>> "Mark H" wrote in message
>> news:O9e3xzmuIHA.6096@TK2MSFTNGP06.phx.gbl...
>>> Your TV will not work if you do not receive Satellite or Cable and it is
>>> not
>>> digital ready.
>>>
>>> If you currently receive Satellite or Cable, it will work just fine and
>>> the
>>> TVs are a lot cheaper.
>>>
>>>
>>> "jim" wrote in message
>>> news:4OxYj.25248$C8.21645@bignews2.bellsouth.net...
>>>> As you probably know, Geek Squad is owned by Best Buy and operates
>>>> right
>>>> out of their stores. So, it is reasonable to assume that Best Buy sets
>>>> the tone for how Geek Squad operates (except for the influence that
>>>> Microsoft's $200,000,000 cash infusion gives them, of course).
>>>>
>>>> Seeing as how the tone for the overall Best Buy/Geek Squad operations
>>>> are
>>>> set by Best Buy, it would behoove people to take note as to how Best
>>>> Buy
>>>> treats its customers before using the services of Geek Squad.
>>>>
>>>> As reported on CNET
>>>> (http://www.news.com/8301-10784_3-9947410-7.html?tag=nefd.top), Best
>>>> Buy
>>>> has been selling customers old ANALOG (that means the TVs are not ready
>>>> for the February 17, 2009 switch of ALL television to digital signals)
>>>> televisions
>>>> without the stickers MANDATED by the FCC that warn buyers that the sets
>>>> will not work after February 17, 2009 without buying an additional
>>>> digital
>>>> converter.
>>>>
>>>> That's nice. Screwing the public to dump old analog TVs that will work
>>>> for
>>>> less than a year without the new digital signal converters.
>>>>
>>>> Makes me wonder what old, out-of-date crap Geek Squad is installing on
>>>> people's PCs.
>>>>
>>>> jim
 
Ahh, but see that would be too technical, for most of the Hollywood consumer
set here. :-)

I like that term digital terrestrial receivers MUCH better - at least it
explains a bit better what it is (i.e., with the tuner for the new digital
channels).

Synapse Syndrome wrote:
> "Colin Barnhorst" wrote in message
> news:7BF56597-8493-4E6E-B9D9-EA06038C1D16@microsoft.com...
>> The converter boxes will allow analog sets to continue to work with
>> over-the-air tv. No satellite or cable is required.
>
> I don't know about what you call these in America, but we do not call them
> converter boxes. They are digital terrestrial receivers, as these
> analogue
> TVs just lack digital tuners.
>
> ss.
 
True enough.
I wonder what % will be that way (receiving only local, over the air,
broadcasts, having no cable or satellite). I'll hazard a guess: maybe
20% of the population? (I figure the overwhelming majority are on cable or
satellite now, but I could be wrong)

Colin Barnhorst wrote:
> The converter boxes will allow analog sets to continue to work with
> over-the-air tv. No satellite or cable is required.
>
> "Mark H" wrote in message
> news:O9e3xzmuIHA.6096@TK2MSFTNGP06.phx.gbl...
>> Your TV will not work if you do not receive Satellite or Cable and it is
>> not
>> digital ready.
>>
>> If you currently receive Satellite or Cable, it will work just fine and
>> the
>> TVs are a lot cheaper.
>>
>>
>> "jim" wrote in message
>> news:4OxYj.25248$C8.21645@bignews2.bellsouth.net...
>>> As you probably know, Geek Squad is owned by Best Buy and operates right
>>> out
>>> of their stores. So, it is reasonable to assume that Best Buy sets the
>>> tone
>>> for how Geek Squad operates (except for the influence that Microsoft's
>>> $200,000,000 cash infusion gives them, of course).
>>>
>>> Seeing as how the tone for the overall Best Buy/Geek Squad operations
>>> are
>>> set by Best Buy, it would behoove people to take note as to how Best Buy
>>> treats its customers before using the services of Geek Squad.
>>>
>>> As reported on CNET
>>> (http://www.news.com/8301-10784_3-9947410-7.html?tag=nefd.top), Best Buy
>>> has
>>> been selling customers old ANALOG (that means the TVs are not ready for
>>> the
>>> February 17, 2009 switch of ALL television to digital signals)
>>> televisions
>>> without the stickers MANDATED by the FCC that warn buyers that the sets
>>> will
>>> not work after February 17, 2009 without buying an additional digital
>>> converter.
>>>
>>> That's nice. Screwing the public to dump old analog TVs that will work
>>> for
>>> less than a year without the new digital signal converters.
>>>
>>> Makes me wonder what old, out-of-date crap Geek Squad is installing on
>>> people's PCs.
>>>
>>> jim
 
On Tue, 20 May 2008 06:35:09 -0400, jim wrote:

> As you probably know, Geek Squad is owned by Best Buy and operates right out
> of their stores. So, it is reasonable to assume that Best Buy sets the tone
> for how Geek Squad operates (except for the influence that Microsoft's
> $200,000,000 cash infusion gives them, of course).

This thread has nothing at all to do with either Vista or XP so please end
it. Those who want to continue this useless discussion should take it to
email, it doesn't belong in any of the news groups it has been excessively
cross-posted to.

--
Paul Adare
http://www.identit.ca
You forgot to do your backup 16 days ago. Tomorrow you will need that
version.
 
Paul Adare wrote:
> On Tue, 20 May 2008 06:35:09 -0400, jim wrote:
>
>> As you probably know, Geek Squad is owned by Best Buy and operates right out
>> of their stores. So, it is reasonable to assume that Best Buy sets the tone
>> for how Geek Squad operates (except for the influence that Microsoft's
>> $200,000,000 cash infusion gives them, of course).
>
> This thread has nothing at all to do with either Vista or XP so please end
> it. Those who want to continue this useless discussion should take it to
> email, it doesn't belong in any of the news groups it has been excessively
> cross-posted to.
>

Your net-cop response in this thread has nothing at all to do with
either Vista or XP so please end it. If you want to continue this
useless net-nazi discussion should take it to email, it doesn't belong
in any of the news groups it has been excessively cross-posted to.

--
"Fair use is not merely a nice concept--it is a federal law based on
free speech rights under the First Amendment and is a cornerstone of the
creativity and innovation that is a hallmark of this country. Consumer
rights in the digital age are not frivolous."
- Maura Corbett

DRM and unintended consequences:
http://blogs.techrepublic.com.com/security...435&tag=nl.e101
 
Adam Albright wrote:
>
> Always amusing to see the Microsoft fateful exclude Microsoft from
> what they admit are a laundry list of sins of other software
> companies, software/hardware retailers etc., when everybody knows
> Microsoft is the biggest offender when it comes to poor service,
> crappy always buggy products and attempts to bully and be the 800
> pound gorilla in the room.

>
> You see Mike, that MVP badge you so love to flash around looks pretty
> tarnished when you always excuse Microsoft no matter what pretending
> they are guiltless, like a good little fanboy is suppose to do.

There is a difference. Microsoft may release poor quality products and not
stand behind them, but Microsoft's motives are pure and the perceived
offenses can easily be attributed to oversight, mistake, or human error.
That stands in stark contrast to those companies who deliberately set out to
deceive.

I wouldn't own stock in a wicked, wicked company!

Anyway, to return to the thread - Best Buy is in for a change. They are
bidding to take over Netflix, which has a very high customer statisfaction
quotient. Whether Best Buy is the agent of change or the recipient has yet
to be determined.
 
"Bill in Co." wrote in message
news:%23iFWzUquIHA.4528@TK2MSFTNGP03.phx.gbl...
>>> The converter boxes will allow analog sets to continue to work with
>>> over-the-air tv. No satellite or cable is required.
>>
>> I don't know about what you call these in America, but we do not call
>> them
>> converter boxes. They are digital terrestrial receivers, as these
>> analogue
>> TVs just lack digital tuners.
>>
> Ahh, but see that would be too technical, for most of the Hollywood
> consumer set here. :-)
>
> I like that term digital terrestrial receivers MUCH better - at least it
> explains a bit better what it is (i.e., with the tuner for the new digital
> channels).


Well, to be honest, here in the UK they are more commonly known as Freeview
boxes, due to the service that they can provide.

http://en.wikipedia.org/wiki/Freeview_%28United_Kingdom%29

http://www.freeview.co.uk/home

We've moved from PAL to DVB-T digital for a number of years now, but HD is
only just becoming popular. In the USA you seem to have gone straight from
NTSC to HD ATSC.

ss.
 
"Terry R." wrote in message
news:e8b$LDquIHA.4876@TK2MSFTNGP02.phx.gbl...
>
> Those living in the boonies will suffer the most probably. Since analog
> gives varying degrees of quality, from lousy to good, digital will either
> work or it won't. You won't "kind" of get a signal. If it's not strong
> enough, you're out of luck.


People living in built-up areas will not get 'ghosting' with digital. This
comes from the analogue signals bouncing off buildings and being received
slightly later than the main signal.

http://en.wikipedia.org/wiki/Ghosting_%28television%29

You won't get 'snow' either.
http://en.wikipedia.org/wiki/Noise_%28video%29

But yes, if you had either of these problems with analogue, or a weak signal
to start off with, you are unlikely to get a watchable digital picture at
all. Fitting a high-gain antenna should fix it though.

ss.
 
Clean up (old) inventory.

"jim" wrote in message
news:7tAYj.164561$Er2.140665@bignews6.bellsouth.net...
> Of course you are right, but why wouldn't Best Buy tell their customers
> this?
>
> "Colin Barnhorst" wrote in message
> news:7BF56597-8493-4E6E-B9D9-EA06038C1D16@microsoft.com...
>> The converter boxes will allow analog sets to continue to work with
>> over-the-air tv. No satellite or cable is required.
>>
>> "Mark H" wrote in message
>> news:O9e3xzmuIHA.6096@TK2MSFTNGP06.phx.gbl...
>>> Your TV will not work if you do not receive Satellite or Cable and it is
>>> not
>>> digital ready.
>>>
>>> If you currently receive Satellite or Cable, it will work just fine and
>>> the
>>> TVs are a lot cheaper.
>>>
>>>
>>> "jim" wrote in message
>>> news:4OxYj.25248$C8.21645@bignews2.bellsouth.net...
>>>> As you probably know, Geek Squad is owned by Best Buy and operates
>>>> right
>>> out
>>>> of their stores. So, it is reasonable to assume that Best Buy sets the
>>> tone
>>>> for how Geek Squad operates (except for the influence that Microsoft's
>>>> $200,000,000 cash infusion gives them, of course).
>>>>
>>>> Seeing as how the tone for the overall Best Buy/Geek Squad operations
>>>> are
>>>> set by Best Buy, it would behoove people to take note as to how Best
>>>> Buy
>>>> treats its customers before using the services of Geek Squad.
>>>>
>>>> As reported on CNET
>>>> (http://www.news.com/8301-10784_3-9947410-7.html?tag=nefd.top), Best
>>>> Buy
>>> has
>>>> been selling customers old ANALOG (that means the TVs are not ready for
>>> the
>>>> February 17, 2009 switch of ALL television to digital signals)
>>>> televisions
>>>> without the stickers MANDATED by the FCC that warn buyers that the sets
>>> will
>>>> not work after February 17, 2009 without buying an additional digital
>>>> converter.
>>>>
>>>> That's nice. Screwing the public to dump old analog TVs that will work
>>> for
>>>> less than a year without the new digital signal converters.
>>>>
>>>> Makes me wonder what old, out-of-date crap Geek Squad is installing on
>>>> people's PCs.
>>>>
>>>> jim
>>>>
>>>>
>>>
>>>
>>
>
>
 
it is buyer beware because
there are no markets,
corporations, industry
that are above such
scrutiny and concern.

therefore if you have
a complaint then you might
try contacting the
government.

however, it is also
a "voter beware"
system.
--

db·´¯`·...¸>


"jim" wrote in message
news:4OxYj.25248$C8.21645@bignews2.bellsouth.net...
> As you probably know, Geek Squad is owned by Best Buy and operates right out
> of their stores. So, it is reasonable to assume that Best Buy sets the tone
> for how Geek Squad operates (except for the influence that Microsoft's
> $200,000,000 cash infusion gives them, of course).
>
> Seeing as how the tone for the overall Best Buy/Geek Squad operations are set
> by Best Buy, it would behoove people to take note as to how Best Buy treats
> its customers before using the services of Geek Squad.
>
> As reported on CNET
> (http://www.news.com/8301-10784_3-9947410-7.html?tag=nefd.top), Best Buy has
> been selling customers old ANALOG (that means the TVs are not ready for the
> February 17, 2009 switch of ALL television to digital signals) televisions
> without the stickers MANDATED by the FCC that warn buyers that the sets will
> not work after February 17, 2009 without buying an additional digital
> converter.
>
> That's nice. Screwing the public to dump old analog TVs that will work for
> less than a year without the new digital signal converters.
>
> Makes me wonder what old, out-of-date crap Geek Squad is installing on
> people's PCs.
>
> jim
>
 
65% of my clients come from Geek Squad
for example:
One of my clients brought in his pc because it was running very slow
He was running xp sp2, 30 gig hd, 256 mb ram
and was running, turbo tax, quicken, office type programs
and on top of this was running mega big games
They told him the computer needed a clean up
So he paid $79.99 to clean it up and $50 to put Norton AV on it
He took it home and found it was running slower than it was before and
programs were crashing all over.
He brought it back and they told him it was his cd burner causing this
problem.
funny how now they feel it is his cd burner causing the problem-
So another $75 later, they installed a new cd burner
Well seems that did not work either
He found me by another client that I have that happens to be his friend.
The first thing I looked at was the memory (which Geek Squad should have
looked at first)
How do you run all these mega programs and expect the computer to go faster
on 256mbs of ram?
I put in a gig for him and guess what? no more crashing and no more slow
downs.
I also removed Norton because i feel it hogs everything and put on AVG free
which also made a mega difference.

I can give you other horror stories. These guys are only out for the money
and it seems they do not hire qualified techs. Anyone with a brain would
have been able to figure out it was his memory to begin with.
Wonder why they never tried that first,,,

robin

"Mike Hall - MVP" wrote in message
news:%23gMUH1muIHA.5288@TK2MSFTNGP06.phx.gbl...
> "jim" wrote in message
> news:4OxYj.25248$C8.21645@bignews2.bellsouth.net...
>> As you probably know, Geek Squad is owned by Best Buy and operates right
>> out of their stores. So, it is reasonable to assume that Best Buy sets
>> the tone for how Geek Squad operates (except for the influence that
>> Microsoft's $200,000,000 cash infusion gives them, of course).
>>
>> Seeing as how the tone for the overall Best Buy/Geek Squad operations are
>> set by Best Buy, it would behoove people to take note as to how Best Buy
>> treats its customers before using the services of Geek Squad.
>>
>> As reported on CNET
>> (http://www.news.com/8301-10784_3-9947410-7.html?tag=nefd.top), Best Buy
>> has been selling customers old ANALOG (that means the TVs are not ready
>> for the February 17, 2009 switch of ALL television to digital signals)
>> televisions without the stickers MANDATED by the FCC that warn buyers
>> that the sets will not work after February 17, 2009 without buying an
>> additional digital converter.
>>
>> That's nice. Screwing the public to dump old analog TVs that will work
>> for less than a year without the new digital signal converters.
>>
>> Makes me wonder what old, out-of-date crap Geek Squad is installing on
>> people's PCs.
>>
>> jim
>>
>
>
> Digital cable and satellite boxes will convert to analogue, so the TVs
> will still work, but you are right in that Best Buy and other major
> computer stores have little integrity, and service to the customer runs
> second to making money..
>
>
> --
> Mike Hall - MVP
> How to construct a good post..
> http://dts-l.com/goodpost.htm
> How to use the Microsoft Product Support Newsgroups..
> http://support.microsoft.com/default.aspx?...whelp&style=toc
> Mike's Window - My Blog..
> http://msmvps.com/blogs/mikehall/default.aspx
>
>
>
>
 
to tell the truth - and don't shoot me I'm only the messenger .

This is corporate America hard at work.

This is the mentality "Americans - generally" have come to expect
regardless of it's lack of integrity.

There are no $s in integrity.
And no, I don't operate this way either nor do I or would I condone it.
I am just a poor tech trying to eeek out a living - the honest way.
I find the trouble and I fix it.
If I don't fix it - you don't pay.
Simple.





"robinb" wrote in message
news:5A78EBE0-0218-4887-80AB-9635B3ADE12D@microsoft.com...
> 65% of my clients come from Geek Squad
> for example:
> One of my clients brought in his pc because it was running very slow
> He was running xp sp2, 30 gig hd, 256 mb ram
> and was running, turbo tax, quicken, office type programs
> and on top of this was running mega big games
> They told him the computer needed a clean up
> So he paid $79.99 to clean it up and $50 to put Norton AV on it
> He took it home and found it was running slower than it was before and
> programs were crashing all over.
> He brought it back and they told him it was his cd burner causing this
> problem.
> funny how now they feel it is his cd burner causing the problem-
> So another $75 later, they installed a new cd burner
> Well seems that did not work either
> He found me by another client that I have that happens to be his friend.
> The first thing I looked at was the memory (which Geek Squad should have
> looked at first)
> How do you run all these mega programs and expect the computer to go
> faster on 256mbs of ram?
> I put in a gig for him and guess what? no more crashing and no more slow
> downs.
> I also removed Norton because i feel it hogs everything and put on AVG
> free which also made a mega difference.
>
> I can give you other horror stories. These guys are only out for the
> money and it seems they do not hire qualified techs. Anyone with a brain
> would have been able to figure out it was his memory to begin with.
> Wonder why they never tried that first,,,
>
> robin
>
> "Mike Hall - MVP" wrote in message
> news:%23gMUH1muIHA.5288@TK2MSFTNGP06.phx.gbl...
>> "jim" wrote in message
>> news:4OxYj.25248$C8.21645@bignews2.bellsouth.net...
>>> As you probably know, Geek Squad is owned by Best Buy and operates right
>>> out of their stores. So, it is reasonable to assume that Best Buy sets
>>> the tone for how Geek Squad operates (except for the influence that
>>> Microsoft's $200,000,000 cash infusion gives them, of course).
>>>
>>> Seeing as how the tone for the overall Best Buy/Geek Squad operations
>>> are set by Best Buy, it would behoove people to take note as to how Best
>>> Buy treats its customers before using the services of Geek Squad.
>>>
>>> As reported on CNET
>>> (http://www.news.com/8301-10784_3-9947410-7.html?tag=nefd.top), Best Buy
>>> has been selling customers old ANALOG (that means the TVs are not ready
>>> for the February 17, 2009 switch of ALL television to digital signals)
>>> televisions without the stickers MANDATED by the FCC that warn buyers
>>> that the sets will not work after February 17, 2009 without buying an
>>> additional digital converter.
>>>
>>> That's nice. Screwing the public to dump old analog TVs that will work
>>> for less than a year without the new digital signal converters.
>>>
>>> Makes me wonder what old, out-of-date crap Geek Squad is installing on
>>> people's PCs.
>>>
>>> jim
>>>
>>
>>
>> Digital cable and satellite boxes will convert to analogue, so the TVs
>> will still work, but you are right in that Best Buy and other major
>> computer stores have little integrity, and service to the customer runs
>> second to making money..
>>
>>
>> --
>> Mike Hall - MVP
>> How to construct a good post..
>> http://dts-l.com/goodpost.htm
>> How to use the Microsoft Product Support Newsgroups..
>> http://support.microsoft.com/default.aspx?...whelp&style=toc
>> Mike's Window - My Blog..
>> http://msmvps.com/blogs/mikehall/default.aspx
>>
>>
>>
>>
>
 
Robin, where are U located?

Cheers-Herb.


> "robinb" wrote in message
> news:5A78EBE0-0218-4887-80AB-9635B3ADE12D@microsoft.com...
>> 65% of my clients come from Geek Squad
>> for example:
>> One of my clients brought in his pc because it was running very slow
>> He was running xp sp2, 30 gig hd, 256 mb ram
>> and was running, turbo tax, quicken, office type programs
>> and on top of this was running mega big games
>> They told him the computer needed a clean up
>> So he paid $79.99 to clean it up and $50 to put Norton AV on it
>> He took it home and found it was running slower than it was before and
>> programs were crashing all over.
>> He brought it back and they told him it was his cd burner causing this
>> problem.
>> funny how now they feel it is his cd burner causing the problem-
>> So another $75 later, they installed a new cd burner
>> Well seems that did not work either
>> He found me by another client that I have that happens to be his friend.
>> The first thing I looked at was the memory (which Geek Squad should have
>> looked at first)
>> How do you run all these mega programs and expect the computer to go
>> faster on 256mbs of ram?
>> I put in a gig for him and guess what? no more crashing and no more slow
>> downs.
>> I also removed Norton because i feel it hogs everything and put on AVG
>> free which also made a mega difference.
>>
>> I can give you other horror stories. These guys are only out for the
>> money and it seems they do not hire qualified techs. Anyone with a brain
>> would have been able to figure out it was his memory to begin with.
>> Wonder why they never tried that first,,,
>>
>> robin
 
"robinb" wrote in message
news:5A78EBE0-0218-4887-80AB-9635B3ADE12D@microsoft.com...
> 65% of my clients come from Geek Squad
> for example:
> One of my clients brought in his pc because it was running very slow
> He was running xp sp2, 30 gig hd, 256 mb ram
> and was running, turbo tax, quicken, office type programs
> and on top of this was running mega big games
> They told him the computer needed a clean up
> So he paid $79.99 to clean it up and $50 to put Norton AV on it
> He took it home and found it was running slower than it was before and
> programs were crashing all over.
> He brought it back and they told him it was his cd burner causing this
> problem.
> funny how now they feel it is his cd burner causing the problem-
> So another $75 later, they installed a new cd burner
> Well seems that did not work either
> He found me by another client that I have that happens to be his friend.
> The first thing I looked at was the memory (which Geek Squad should have
> looked at first)
> How do you run all these mega programs and expect the computer to go
faster
> on 256mbs of ram?
> I put in a gig for him and guess what? no more crashing and no more slow
> downs.
> I also removed Norton because i feel it hogs everything and put on AVG
free
> which also made a mega difference.
>
> I can give you other horror stories. These guys are only out for the
money
> and it seems they do not hire qualified techs. Anyone with a brain would
> have been able to figure out it was his memory to begin with.
> Wonder why they never tried that first,,,
>


I was given a P4 in non-working condition. It came from a friend of a friend
who had Geek Squad
check it out.

There was a bill attached for about $75.

It said something to the effect that
they could not check the machine because the CPU fan was defective.

Amazing!!!!

I checked it and found that it was simply the header on the mobo...
I just wired the fan to a power supply termination
and the machine worked fine.
 
I am only a lonely programmer. Trained myself using Microsoft Products such
as BASIC.


"Patrick" wrote in message
news:OAiajPSvIHA.4476@TK2MSFTNGP06.phx.gbl...
> to tell the truth - and don't shoot me I'm only the messenger .
>
> This is corporate America hard at work.
>
> This is the mentality "Americans - generally" have come to expect
> regardless of it's lack of integrity.
>
> There are no $s in integrity.
> And no, I don't operate this way either nor do I or would I condone it.
> I am just a poor tech trying to eeek out a living - the honest way.
> I find the trouble and I fix it.
> If I don't fix it - you don't pay.
> Simple.
>
>
>
>
>
> "robinb" wrote in message
> news:5A78EBE0-0218-4887-80AB-9635B3ADE12D@microsoft.com...
>> 65% of my clients come from Geek Squad
>> for example:
>> One of my clients brought in his pc because it was running very slow
>> He was running xp sp2, 30 gig hd, 256 mb ram
>> and was running, turbo tax, quicken, office type programs
>> and on top of this was running mega big games
>> They told him the computer needed a clean up
>> So he paid $79.99 to clean it up and $50 to put Norton AV on it
>> He took it home and found it was running slower than it was before and
>> programs were crashing all over.
>> He brought it back and they told him it was his cd burner causing this
>> problem.
>> funny how now they feel it is his cd burner causing the problem-
>> So another $75 later, they installed a new cd burner
>> Well seems that did not work either
>> He found me by another client that I have that happens to be his friend.
>> The first thing I looked at was the memory (which Geek Squad should have
>> looked at first)
>> How do you run all these mega programs and expect the computer to go
>> faster on 256mbs of ram?
>> I put in a gig for him and guess what? no more crashing and no more slow
>> downs.
>> I also removed Norton because i feel it hogs everything and put on AVG
>> free which also made a mega difference.
>>
>> I can give you other horror stories. These guys are only out for the
>> money and it seems they do not hire qualified techs. Anyone with a brain
>> would have been able to figure out it was his memory to begin with.
>> Wonder why they never tried that first,,,
>>
>> robin
>>
>> "Mike Hall - MVP" wrote in message
>> news:%23gMUH1muIHA.5288@TK2MSFTNGP06.phx.gbl...
>>> "jim" wrote in message
>>> news:4OxYj.25248$C8.21645@bignews2.bellsouth.net...
>>>> As you probably know, Geek Squad is owned by Best Buy and operates
>>>> right out of their stores. So, it is reasonable to assume that Best
>>>> Buy sets the tone for how Geek Squad operates (except for the influence
>>>> that Microsoft's $200,000,000 cash infusion gives them, of course).
>>>>
>>>> Seeing as how the tone for the overall Best Buy/Geek Squad operations
>>>> are set by Best Buy, it would behoove people to take note as to how
>>>> Best Buy treats its customers before using the services of Geek Squad.
>>>>
>>>> As reported on CNET
>>>> (http://www.news.com/8301-10784_3-9947410-7.html?tag=nefd.top), Best
>>>> Buy has been selling customers old ANALOG (that means the TVs are not
>>>> ready for the February 17, 2009 switch of ALL television to digital
>>>> signals) televisions without the stickers MANDATED by the FCC that warn
>>>> buyers that the sets will not work after February 17, 2009 without
>>>> buying an additional digital converter.
>>>>
>>>> That's nice. Screwing the public to dump old analog TVs that will work
>>>> for less than a year without the new digital signal converters.
>>>>
>>>> Makes me wonder what old, out-of-date crap Geek Squad is installing on
>>>> people's PCs.
>>>>
>>>> jim
>>>>
>>>
>>>
>>> Digital cable and satellite boxes will convert to analogue, so the TVs
>>> will still work, but you are right in that Best Buy and other major
>>> computer stores have little integrity, and service to the customer runs
>>> second to making money..
>>>
>>>
>>> --
>>> Mike Hall - MVP
>>> How to construct a good post..
>>> http://dts-l.com/goodpost.htm
>>> How to use the Microsoft Product Support Newsgroups..
>>> http://support.microsoft.com/default.aspx?...whelp&style=toc
>>> Mike's Window - My Blog..
>>> http://msmvps.com/blogs/mikehall/default.aspx
>>>
>>>
>>>
>>>
>>
>
>
 
I refer to them as the Creep Squad as they give Geeks a bad name.


"robinb" wrote in message
news:5A78EBE0-0218-4887-80AB-9635B3ADE12D@microsoft.com...
> 65% of my clients come from Geek Squad
> for example:
> One of my clients brought in his pc because it was running very slow
> He was running xp sp2, 30 gig hd, 256 mb ram
> and was running, turbo tax, quicken, office type programs
> and on top of this was running mega big games
> They told him the computer needed a clean up
> So he paid $79.99 to clean it up and $50 to put Norton AV on it
> He took it home and found it was running slower than it was before and
> programs were crashing all over.
> He brought it back and they told him it was his cd burner causing this
> problem.
> funny how now they feel it is his cd burner causing the problem-
> So another $75 later, they installed a new cd burner
> Well seems that did not work either
> He found me by another client that I have that happens to be his friend.
> The first thing I looked at was the memory (which Geek Squad should have
> looked at first)
> How do you run all these mega programs and expect the computer to go
> faster on 256mbs of ram?
> I put in a gig for him and guess what? no more crashing and no more slow
> downs.
> I also removed Norton because i feel it hogs everything and put on AVG
> free which also made a mega difference.
>
> I can give you other horror stories. These guys are only out for the
> money and it seems they do not hire qualified techs. Anyone with a brain
> would have been able to figure out it was his memory to begin with.
> Wonder why they never tried that first,,,
>
> robin
>
> "Mike Hall - MVP" wrote in message
> news:%23gMUH1muIHA.5288@TK2MSFTNGP06.phx.gbl...
>> "jim" wrote in message
>> news:4OxYj.25248$C8.21645@bignews2.bellsouth.net...
>>> As you probably know, Geek Squad is owned by Best Buy and operates right
>>> out of their stores. So, it is reasonable to assume that Best Buy sets
>>> the tone for how Geek Squad operates (except for the influence that
>>> Microsoft's $200,000,000 cash infusion gives them, of course).
>>>
>>> Seeing as how the tone for the overall Best Buy/Geek Squad operations
>>> are set by Best Buy, it would behoove people to take note as to how Best
>>> Buy treats its customers before using the services of Geek Squad.
>>>
>>> As reported on CNET
>>> (http://www.news.com/8301-10784_3-9947410-7.html?tag=nefd.top), Best Buy
>>> has been selling customers old ANALOG (that means the TVs are not ready
>>> for the February 17, 2009 switch of ALL television to digital signals)
>>> televisions without the stickers MANDATED by the FCC that warn buyers
>>> that the sets will not work after February 17, 2009 without buying an
>>> additional digital converter.
>>>
>>> That's nice. Screwing the public to dump old analog TVs that will work
>>> for less than a year without the new digital signal converters.
>>>
>>> Makes me wonder what old, out-of-date crap Geek Squad is installing on
>>> people's PCs.
>>>
>>> jim
>>>
>>
>>
>> Digital cable and satellite boxes will convert to analogue, so the TVs
>> will still work, but you are right in that Best Buy and other major
>> computer stores have little integrity, and service to the customer runs
>> second to making money..
>>
>>
>> --
>> Mike Hall - MVP
>> How to construct a good post..
>> http://dts-l.com/goodpost.htm
>> How to use the Microsoft Product Support Newsgroups..
>> http://support.microsoft.com/default.aspx?...whelp&style=toc
>> Mike's Window - My Blog..
>> http://msmvps.com/blogs/mikehall/default.aspx
>>
>>
>>
>>
>
 
"philo" wrote:
> I checked it and found that it was simply the header on the mobo...
> I just wired the fan to a power supply termination
> and the machine worked fine.

Their corporate attorneys may have advised a policy that
limits liability exposure by not doing any "wiring". "Wiring" could
be classed as "engineering", and that would open them up to all
kinds of lawsuits in the event of fire or electrocution.

*TimDaniels*
 
Not so. Many circuit boards are repaired by wiring. Example: a printed
circuit board land pattern is repaired via point to point wiring.
"Timothy Daniels" wrote in message
news:eH87iHdvIHA.2292@TK2MSFTNGP05.phx.gbl...
> "philo" wrote:
>> I checked it and found that it was simply the header on the mobo...
>> I just wired the fan to a power supply termination
>> and the machine worked fine.
>
> Their corporate attorneys may have advised a policy that
> limits liability exposure by not doing any "wiring". "Wiring" could
> be classed as "engineering", and that would open them up to all
> kinds of lawsuits in the event of fire or electrocution.
>
> *TimDaniels*
>
 
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