KB937287 keeps showing up on my 64-bit Vista UE.

  • Thread starter Thread starter Phillip Pi
  • Start date Start date
Yes, actually, I did. I read through about 80% of them before I left for
work and everyone seems to be having the same problem.

I will download it manually (per your instructions) and see what happens.

:-)

Elliot

"PA Bear [MS MVP]" wrote:

> Did you bother to read any of the other posts in this thread?
>
> El wrote:
> > Hi Guys,
> >
> > I have the same problem also. My Windows Update has *successfully
> > installed* KB937287 (TWICE) in my "Windows History," yet it keeps showing
> > up
> > in my taskbar as an "Available Update."
> >
> > According to Microsoft, this is a critical update which is "required for
> > all
> > future updates," including Windows Vista SP-1.
> >
> > Therefore, I suggest that someone at Microsoft supply a fix for whatever
> > is
> > wrong IMMEDIATELY, if not sooner!
>
>
 
Try a manual install. I did and the icon disappeared.

http://www.microsoft.com/downloads/results.aspx?pocId=&freetext=KB937287&DisplayLang=en


"Phillip Pi" wrote:

> Hello!
>
> Is anyone else having problems installing this speific KB937287 update?
> I am unable to get it to stop showing up in my 64-bit Vista UE's Windows
> Update even though it was a success. All other today's updates were fine
> except one (KB937287 failed) and then rebooted, but now KB937287 keeps
> showing up even after successful installs.
>
> Someone else noticed this too:
> http://www.dslreports.com/forum/r19981754- ...
>
> Thank you in advance. :)
> --
> Phillip Pi
> Senior Software Quality Assurance Analyst
> ISP/Symantec Online Services, Consumer Business Unit
> Symantec Corporation
> www.symantec.com
> -----------------------------------------------------
> Email: phillip_pi@symantec.comSYMC (remove SYMC to reply by e-mail)
> -----------------------------------------------------
> Please do NOT e-mail me for technical support. DISCLAIMER: The views
> expressed in this posting are mine, and do not necessarily reflect the
> views of my employer. Thank you.
>
 
The Update team tells us that this detection metadata problem should be
fixed by now.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

[On Tue, 12 Feb 2008 12:31:03 -0800] Phillip Pi wrote:
> Is anyone else having problems installing this speific KB937287 update?
> I am unable to get it to stop showing up in my 64-bit Vista UE's Windows
> Update even though it was a success. All other today's updates were fine
> except one (KB937287 failed) and then rebooted, but now KB937287 keeps
> showing up even after successful installs.
<snip>
 
If you check your log of installed updates, you may find that KB937287 was
already installed successfully. You are prob. getting an error message when
you try to reinstall the update -- once it is installed it states that you
can not remove it. To get rid of the repeated update attempts I "hid" the
second version. I have the same problem with three other update "failures"
(KB905866, KB943302, and KB943899) all of which were previously installed
successfully but failed when a second attempt was made -- Again I hid these
three also. What happened with me is that I installed the updates when they
were first available on 2/12 and then a scheduled update on 2/13 of the same
updates created the "failures."

"Phillip Pi" wrote:

> Hello!
>
> Is anyone else having problems installing this speific KB937287 update?
> I am unable to get it to stop showing up in my 64-bit Vista UE's Windows
> Update even though it was a success. All other today's updates were fine
> except one (KB937287 failed) and then rebooted, but now KB937287 keeps
> showing up even after successful installs.
>
> Someone else noticed this too:
> http://www.dslreports.com/forum/r19981754- ...
>
> Thank you in advance. :)
> --
> Phillip Pi
> Senior Software Quality Assurance Analyst
> ISP/Symantec Online Services, Consumer Business Unit
> Symantec Corporation
> www.symantec.com
> -----------------------------------------------------
> Email: phillip_pi@symantec.comSYMC (remove SYMC to reply by e-mail)
> -----------------------------------------------------
> Please do NOT e-mail me for technical support. DISCLAIMER: The views
> expressed in this posting are mine, and do not necessarily reflect the
> views of my employer. Thank you.
>
 
To "hide" an update (and thus stop it from trying to install), on the windows
update page there is click for "view available updates" -- click it and then
right click the update and a dropdown window appears with the last entry
being to hide the update.

"LarryC" wrote:

> OK, I'm having the same problem as all of you. xiowan directed me here for an
> answer but I see nothing. So I'm asking how to fix this, as I've said in a
> previous post I get a successful install but wants me to keep updating the
> same file, I've accidently installed the darn thing 4 times without knowing.
 
The size difference more then likely is because the file from Windows Update
just checks to see what files you actually need installed for the update,
then downloads only what is needed. Where the manual process downloads
everything and then determines what files actually need to be updated.
--
Harolds


"xiowan" wrote:

> Hi "Harolds":
> I took a look at the Microsoft Download Web site for KB937287and it is
> listed as 9.6 MBs. On my updates notification window KB937287 that didn't
> install correctly is showing as 18kb!!! I hestitate to download and install
> an update of 9.6 MBs if most of it is scrambled up somewhere in my operating
> system! Why the difference in the size of the download? Any idea?
>
> xiowan.........in tucson
>
> "Harolds" wrote:
>
> > This fixed it for me:
> > 1. Download the update. To do this, follow these steps:
> > a. Visit the Microsoft Download Web site:
> > http://www.microsoft.com/downloads (http://www.microsoft.com/downloads)
> > b. In the Search for a download box, type the number of the Knowledge Base
> > article that describes the update, and then click Go.
> > c. Download the update, and then save it to the desktop.
> >
> > 2. Install the update. To do this, follow these steps:
> > a. Double-click the downloaded file to install it.
> >
> > If you are prompted to restart the computer, do so.
> > b. Visit the Windows Update or Microsoft Update Web site to verify whether
> > the update is offered again. If you are offered the update again, continue to
> > the next step.
> >
> >
> > --
> > Harolds
> >
> >
> > "Phillip Pi" wrote:
> >
> > > Hello!
> > >
> > > Is anyone else having problems installing this speific KB937287 update?
> > > I am unable to get it to stop showing up in my 64-bit Vista UE's Windows
> > > Update even though it was a success. All other today's updates were fine
> > > except one (KB937287 failed) and then rebooted, but now KB937287 keeps
> > > showing up even after successful installs.
> > >
> > > Someone else noticed this too:
> > > http://www.dslreports.com/forum/r19981754- ...
> > >
> > > Thank you in advance. :)
> > > --
> > > Phillip Pi
> > > Senior Software Quality Assurance Analyst
> > > ISP/Symantec Online Services, Consumer Business Unit
> > > Symantec Corporation
> > > www.symantec.com
> > > -----------------------------------------------------
> > > Email: phillip_pi@symantec.comSYMC (remove SYMC to reply by e-mail)
> > > -----------------------------------------------------
> > > Please do NOT e-mail me for technical support. DISCLAIMER: The views
> > > expressed in this posting are mine, and do not necessarily reflect the
> > > views of my employer. Thank you.
> > >
 
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