Explorer 6 Update KB942615

  • Thread starter Thread starter Andre
  • Start date Start date
A

Andre

After instaling all the updates today, I found out that after cleaning my
cache, I found that trying to go on certain websites, even my MSN mail I
would get the standard message"Explore has encountered a problem.....". I did
a system restore thinking newly instaled software was the problem. Every
thing was fine until I reinstalled the updates.
Since only the update pertaining to explorer was KB942615, I uninstalled it,
and problem solved.
My question is...when will Microsoft have a new update to fix what KB942615
was suppoed to fix or a patch to fix KB942615................
 
I just installed all the updates on my wife's PC with the exact same
results.....
Since I now knew what to do I just uninstalled KB942615 in the add/remove
programs and problem solved so back to my original question...
When will Microsoft have a new update to fix what KB942615
was supposed to fix or a patch to fix KB942615................

Hope this is helpfull to someone else with this problem

"Andre" wrote:

> After instaling all the updates today, I found out that after cleaning my
> cache, I found that trying to go on certain websites, even my MSN mail I
> would get the standard message"Explore has encountered a problem.....". I did
> a system restore thinking newly instaled software was the problem. Every
> thing was fine until I reinstalled the updates.
> Since only the update pertaining to explorer was KB942615, I uninstalled it,
> and problem solved.
> My question is...when will Microsoft have a new update to fix what KB942615
> was suppoed to fix or a patch to fix KB942615................
 
I have the same problem after the updates today,thanks for sharing the
information,hope Microsoft do something about it.

"Andre" wrote:

> After instaling all the updates today, I found out that after cleaning my
> cache, I found that trying to go on certain websites, even my MSN mail I
> would get the standard message"Explore has encountered a problem.....". I did
> a system restore thinking newly instaled software was the problem. Every
> thing was fine until I reinstalled the updates.
> Since only the update pertaining to explorer was KB942615, I uninstalled it,
> and problem solved.
> My question is...when will Microsoft have a new update to fix what KB942615
> was suppoed to fix or a patch to fix KB942615................
 
Same here it seems to be urlmon.dll that is screwing up,IE shuts down so does
winamp and Yahoo messenger.
--
Richard A Svejkosky


"Andre" wrote:

> After instaling all the updates today, I found out that after cleaning my
> cache, I found that trying to go on certain websites, even my MSN mail I
> would get the standard message"Explore has encountered a problem.....". I did
> a system restore thinking newly instaled software was the problem. Every
> thing was fine until I reinstalled the updates.
> Since only the update pertaining to explorer was KB942615, I uninstalled it,
> and problem solved.
> My question is...when will Microsoft have a new update to fix what KB942615
> was suppoed to fix or a patch to fix KB942615................
 
NNo wonder my Winamp was closing and Yahooe-mail page was closing,thanks
rsvejkosky.

"rsvejkosky" wrote:

> Same here it seems to be urlmon.dll that is screwing up,IE shuts down so does
> winamp and Yahoo messenger.
> --
> Richard A Svejkosky
>
>
> "Andre" wrote:
>
> > After instaling all the updates today, I found out that after cleaning my
> > cache, I found that trying to go on certain websites, even my MSN mail I
> > would get the standard message"Explore has encountered a problem.....". I did
> > a system restore thinking newly instaled software was the problem. Every
> > thing was fine until I reinstalled the updates.
> > Since only the update pertaining to explorer was KB942615, I uninstalled it,
> > and problem solved.
> > My question is...when will Microsoft have a new update to fix what KB942615
> > was suppoed to fix or a patch to fix KB942615................
 
"grandpa59" wrote:

> NNo wonder my Winamp was closing and Yahooe-mail page was closing,thanks
> rsvejkosky.
>
> "rsvejkosky" wrote:
>
> > Same here it seems to be urlmon.dll that is screwing up,IE shuts down so does
> > winamp and Yahoo messenger.
> > --
> > Richard A Svejkosky
> >
> >
> > "Andre" wrote:
> >
> > > After instaling all the updates today, I found out that after cleaning my
> > > cache, I found that trying to go on certain websites, even my MSN mail I
> > > would get the standard message"Explore has encountered a problem.....". I did
> > > a system restore thinking newly instaled software was the problem. Every
> > > thing was fine until I reinstalled the updates.
> > > Since only the update pertaining to explorer was KB942615, I uninstalled it,
> > > and problem solved.
> > > My question is...when will Microsoft have a new update to fix what KB942615
> > > was suppoed to fix or a patch to fix KB942615................
 
This afternoon I updated a relatives WIN XP SP2 machine with KB942615 and a
few other updates from windows update.
Had same problem--It broke IE6 and I could not find the KB942615 update in
"ADD/Remove" (YES- I had show updates checked). I had to do a system restore
to a check point from yesterday. All was well with IE after that restore.
Worked fine.
Now I am worried that 4 other relatives XP machines that I take care of will
do the same thing. The only thing I recall that I did different was to check
"do not install" IE7 on ALL the machines after they downloaded IE7 on their
own through automatic update.
The install for IE7 is partly started when you get a window that asks if you
want to install IE7 or not.
I am wondering if the problem comes from not fully installing IE7. I would
not believe MS would set up something like that. But----why ask if you want
IE7 AFTER
I could see the install package copying some files?
Seems odd to me. I wish I had one machine out of the 5 I take care of where
I did not have auto updates turned on. Then it would have no part of IE7 on
it and I could install KB942615 and see if IE6 got broken on that machine.
Any thoughts??


"grandpa59" wrote:

> NNo wonder my Winamp was closing and Yahooe-mail page was closing,thanks
> rsvejkosky.
>
> "rsvejkosky" wrote:
>
> > Same here it seems to be urlmon.dll that is screwing up,IE shuts down so does
> > winamp and Yahoo messenger.
> > --
> > Richard A Svejkosky
> >
> >
> > "Andre" wrote:
> >
> > > After instaling all the updates today, I found out that after cleaning my
> > > cache, I found that trying to go on certain websites, even my MSN mail I
> > > would get the standard message"Explore has encountered a problem.....". I did
> > > a system restore thinking newly instaled software was the problem. Every
> > > thing was fine until I reinstalled the updates.
> > > Since only the update pertaining to explorer was KB942615, I uninstalled it,
> > > and problem solved.
> > > My question is...when will Microsoft have a new update to fix what KB942615
> > > was suppoed to fix or a patch to fix KB942615................
 
Just curios, did you reboot your system before clearing your cache?

--
All the best,
SG
How to Write a Newsgroup Post:
http://www.elephantboycomputers.com/page2.html#Usenet
Need your OEM Restore Disk?
http://restoredisks.com/


"Andre" <Andre@discussions.microsoft.com> wrote in message
news:331C79C6-6FFD-45FA-B3C4-4659546EE4B5@microsoft.com...
> After instaling all the updates today, I found out that after cleaning my
> cache, I found that trying to go on certain websites, even my MSN mail I
> would get the standard message"Explore has encountered a problem.....". I
> did
> a system restore thinking newly instaled software was the problem. Every
> thing was fine until I reinstalled the updates.
> Since only the update pertaining to explorer was KB942615, I uninstalled
> it,
> and problem solved.
> My question is...when will Microsoft have a new update to fix what
> KB942615
> was suppoed to fix or a patch to fix KB942615................
 
Don't let them install it unless they like seeing that little gray box pop up
and their program then closing,we here are just the few who are talking about
this right now,beleive me there are thousands more wondering what the hell is
wrong with their compter now..
--
Richard A Svejkosky


"whomike" wrote:

> This afternoon I updated a relatives WIN XP SP2 machine with KB942615 and a
> few other updates from windows update.
> Had same problem--It broke IE6 and I could not find the KB942615 update in
> "ADD/Remove" (YES- I had show updates checked). I had to do a system restore
> to a check point from yesterday. All was well with IE after that restore.
> Worked fine.
> Now I am worried that 4 other relatives XP machines that I take care of will
> do the same thing. The only thing I recall that I did different was to check
> "do not install" IE7 on ALL the machines after they downloaded IE7 on their
> own through automatic update.
> The install for IE7 is partly started when you get a window that asks if you
> want to install IE7 or not.
> I am wondering if the problem comes from not fully installing IE7. I would
> not believe MS would set up something like that. But----why ask if you want
> IE7 AFTER
> I could see the install package copying some files?
> Seems odd to me. I wish I had one machine out of the 5 I take care of where
> I did not have auto updates turned on. Then it would have no part of IE7 on
> it and I could install KB942615 and see if IE6 got broken on that machine.
> Any thoughts??
>
>
> "grandpa59" wrote:
>
> > NNo wonder my Winamp was closing and Yahooe-mail page was closing,thanks
> > rsvejkosky.
> >
> > "rsvejkosky" wrote:
> >
> > > Same here it seems to be urlmon.dll that is screwing up,IE shuts down so does
> > > winamp and Yahoo messenger.
> > > --
> > > Richard A Svejkosky
> > >
> > >
> > > "Andre" wrote:
> > >
> > > > After instaling all the updates today, I found out that after cleaning my
> > > > cache, I found that trying to go on certain websites, even my MSN mail I
> > > > would get the standard message"Explore has encountered a problem.....". I did
> > > > a system restore thinking newly instaled software was the problem. Every
> > > > thing was fine until I reinstalled the updates.
> > > > Since only the update pertaining to explorer was KB942615, I uninstalled it,
> > > > and problem solved.
> > > > My question is...when will Microsoft have a new update to fix what KB942615
> > > > was suppoed to fix or a patch to fix KB942615................
 
1. Disable your anti-virus application, any real-time protection provided by
an anti-spyware application (except for Windows Defender; includes Spybot
Tea Timer, SpySweeper Guards, AVG AS guard.exe, etc.), disable any
third-party firewall AND enable the Windows Firewall.

NB: If you're running ZA Free firewall, you may need to uninstall it instead
of disabling it. You're "working without a net" now: Don't to ANYTHING else
online (e.g., browsing; reading email; chatting) except #4 below until your
anti-virus application has been re-enabled!

2. Uninstall "Security Update for Windows XP (KB942615)"] via Add/Remove
Programs, if installed (make sure Show Updates box is checked at top right)
and reboot.

3. Re-do #1 above.

4. Go to http://windowsupdate.microsoft.com and Custom install any Critical
Updates offered. **DO NOT INSTALL IE7!**

5. Reboot > Make sure everything in #1 above is enabled again and, if
applicable, disable the Windows Firewall and enable your third-party
firewall.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L.ORG http://66.39.69.143/


Andre wrote:
> After instaling all the updates today, I found out that after cleaning my
> cache, I found that trying to go on certain websites, even my MSN mail I
> would get the standard message"Explore has encountered a problem.....". I
> did a system restore thinking newly instaled software was the problem.
> Every
> thing was fine until I reinstalled the updates.
> Since only the update pertaining to explorer was KB942615, I uninstalled
> it,
> and problem solved.
> My question is...when will Microsoft have a new update to fix what
> KB942615
> was suppoed to fix or a patch to fix KB942615................
 
Bear, that didn't help:

I followed your instructions precisely as written - after I completed your
step 5 and restarted IE6, the error came back - here's the event log entry:

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 12/11/2007
Time: 23:58:56
User: N/A
Computer: 228DOP745
Description:
Faulting application iexplore.exe, version 6.0.2900.2180, faulting module
urlmon.dll, version 6.0.2900.3231, fault address 0x0003b5ce.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 69 65 78 ure iex
0018: 70 6c 6f 72 65 2e 65 78 plore.ex
0020: 65 20 36 2e 30 2e 32 39 e 6.0.29
0028: 30 30 2e 32 31 38 30 20 00.2180
0030: 69 6e 20 75 72 6c 6d 6f in urlmo
0038: 6e 2e 64 6c 6c 20 36 2e n.dll 6.
0040: 30 2e 32 39 30 30 2e 33 0.2900.3
0048: 32 33 31 20 61 74 20 6f 231 at o
0050: 66 66 73 65 74 20 30 30 ffset 00
0058: 30 33 62 35 63 65 0d 0a 03b5ce..

And the following related entry:

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1001
Date: 12/11/2007
Time: 23:59:06
User: N/A
Computer: 228DOP745
Description:
Fault bucket 564261486.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 42 75 63 6b 65 74 3a 20 Bucket:
0008: 35 36 34 32 36 31 34 38 56426148
0010: 36 0d 0a 6..

I'm going to remove 942615 again, because after your step 3 when I started
IE6 I didn't experience the problem. Thanks for trying, though.

"PA Bear" wrote:

> 1. Disable your anti-virus application, any real-time protection provided by
> an anti-spyware application (except for Windows Defender; includes Spybot
> Tea Timer, SpySweeper Guards, AVG AS guard.exe, etc.), disable any
> third-party firewall AND enable the Windows Firewall.
>
> NB: If you're running ZA Free firewall, you may need to uninstall it instead
> of disabling it. You're "working without a net" now: Don't to ANYTHING else
> online (e.g., browsing; reading email; chatting) except #4 below until your
> anti-virus application has been re-enabled!
>
> 2. Uninstall "Security Update for Windows XP (KB942615)"] via Add/Remove
> Programs, if installed (make sure Show Updates box is checked at top right)
> and reboot.
>
> 3. Re-do #1 above.
>
> 4. Go to http://windowsupdate.microsoft.com and Custom install any Critical
> Updates offered. **DO NOT INSTALL IE7!**
>
> 5. Reboot > Make sure everything in #1 above is enabled again and, if
> applicable, disable the Windows Firewall and enable your third-party
> firewall.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin http://aumha.net
> DTS-L.ORG http://66.39.69.143/
>
>
> Andre wrote:
> > After instaling all the updates today, I found out that after cleaning my
> > cache, I found that trying to go on certain websites, even my MSN mail I
> > would get the standard message"Explore has encountered a problem.....". I
> > did a system restore thinking newly instaled software was the problem.
> > Every
> > thing was fine until I reinstalled the updates.
> > Since only the update pertaining to explorer was KB942615, I uninstalled
> > it,
> > and problem solved.
> > My question is...when will Microsoft have a new update to fix what
> > KB942615
> > was suppoed to fix or a patch to fix KB942615................
>
>
 
Bear and Lazarus:

Bear's fix did not work for me either.
I had windows firewall disabled AND my AVG disabled when I did my custom
install the FIRST time.
I always use "custom" option. All I selected were the 3 critical updates.
No IE7.
When I re-boot--error comes back
When I uninstall KB942615--all is well.
I wonder what gives?

"Lazarus56" wrote:

> Bear, that didn't help:
>
> I followed your instructions precisely as written - after I completed your
> step 5 and restarted IE6, the error came back - here's the event log entry:
>
> Event Type: Error
> Event Source: Application Error
> Event Category: None
> Event ID: 1000
> Date: 12/11/2007
> Time: 23:58:56
> User: N/A
> Computer: 228DOP745
> Description:
> Faulting application iexplore.exe, version 6.0.2900.2180, faulting module
> urlmon.dll, version 6.0.2900.3231, fault address 0x0003b5ce.
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
> Data:
> 0000: 41 70 70 6c 69 63 61 74 Applicat
> 0008: 69 6f 6e 20 46 61 69 6c ion Fail
> 0010: 75 72 65 20 20 69 65 78 ure iex
> 0018: 70 6c 6f 72 65 2e 65 78 plore.ex
> 0020: 65 20 36 2e 30 2e 32 39 e 6.0.29
> 0028: 30 30 2e 32 31 38 30 20 00.2180
> 0030: 69 6e 20 75 72 6c 6d 6f in urlmo
> 0038: 6e 2e 64 6c 6c 20 36 2e n.dll 6.
> 0040: 30 2e 32 39 30 30 2e 33 0.2900.3
> 0048: 32 33 31 20 61 74 20 6f 231 at o
> 0050: 66 66 73 65 74 20 30 30 ffset 00
> 0058: 30 33 62 35 63 65 0d 0a 03b5ce..
>
> And the following related entry:
>
> Event Type: Error
> Event Source: Application Error
> Event Category: None
> Event ID: 1001
> Date: 12/11/2007
> Time: 23:59:06
> User: N/A
> Computer: 228DOP745
> Description:
> Fault bucket 564261486.
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
> Data:
> 0000: 42 75 63 6b 65 74 3a 20 Bucket:
> 0008: 35 36 34 32 36 31 34 38 56426148
> 0010: 36 0d 0a 6..
>
> I'm going to remove 942615 again, because after your step 3 when I started
> IE6 I didn't experience the problem. Thanks for trying, though.
>
> "PA Bear" wrote:
>
> > 1. Disable your anti-virus application, any real-time protection provided by
> > an anti-spyware application (except for Windows Defender; includes Spybot
> > Tea Timer, SpySweeper Guards, AVG AS guard.exe, etc.), disable any
> > third-party firewall AND enable the Windows Firewall.
> >
> > NB: If you're running ZA Free firewall, you may need to uninstall it instead
> > of disabling it. You're "working without a net" now: Don't to ANYTHING else
> > online (e.g., browsing; reading email; chatting) except #4 below until your
> > anti-virus application has been re-enabled!
> >
> > 2. Uninstall "Security Update for Windows XP (KB942615)"] via Add/Remove
> > Programs, if installed (make sure Show Updates box is checked at top right)
> > and reboot.
> >
> > 3. Re-do #1 above.
> >
> > 4. Go to http://windowsupdate.microsoft.com and Custom install any Critical
> > Updates offered. **DO NOT INSTALL IE7!**
> >
> > 5. Reboot > Make sure everything in #1 above is enabled again and, if
> > applicable, disable the Windows Firewall and enable your third-party
> > firewall.
> > --
> > ~Robear Dyer (PA Bear)
> > MS MVP-Windows (IE, OE, Security, Shell/User)
> > AumHa VSOP & Admin http://aumha.net
> > DTS-L.ORG http://66.39.69.143/
> >
> >
> > Andre wrote:
> > > After instaling all the updates today, I found out that after cleaning my
> > > cache, I found that trying to go on certain websites, even my MSN mail I
> > > would get the standard message"Explore has encountered a problem.....". I
> > > did a system restore thinking newly instaled software was the problem.
> > > Every
> > > thing was fine until I reinstalled the updates.
> > > Since only the update pertaining to explorer was KB942615, I uninstalled
> > > it,
> > > and problem solved.
> > > My question is...when will Microsoft have a new update to fix what
> > > KB942615
> > > was suppoed to fix or a patch to fix KB942615................
> >
> >
 
My microsoft updates are set to manual for just such occurrenses, so I never
installed and uninstalled explorer 7 because friends had warned me about it.
I guess I will leave KB942615 on the back burner until microsoft comes up
with a fix...

"whomike" wrote:

> Bear and Lazarus:
>
> Bear's fix did not work for me either.
> I had windows firewall disabled AND my AVG disabled when I did my custom
> install the FIRST time.
> I always use "custom" option. All I selected were the 3 critical updates.
> No IE7.
> When I re-boot--error comes back
> When I uninstall KB942615--all is well.
> I wonder what gives?
>
> "Lazarus56" wrote:
>
> > Bear, that didn't help:
> >
> > I followed your instructions precisely as written - after I completed your
> > step 5 and restarted IE6, the error came back - here's the event log entry:
> >
> > Event Type: Error
> > Event Source: Application Error
> > Event Category: None
> > Event ID: 1000
> > Date: 12/11/2007
> > Time: 23:58:56
> > User: N/A
> > Computer: 228DOP745
> > Description:
> > Faulting application iexplore.exe, version 6.0.2900.2180, faulting module
> > urlmon.dll, version 6.0.2900.3231, fault address 0x0003b5ce.
> >
> > For more information, see Help and Support Center at
> > http://go.microsoft.com/fwlink/events.asp.
> > Data:
> > 0000: 41 70 70 6c 69 63 61 74 Applicat
> > 0008: 69 6f 6e 20 46 61 69 6c ion Fail
> > 0010: 75 72 65 20 20 69 65 78 ure iex
> > 0018: 70 6c 6f 72 65 2e 65 78 plore.ex
> > 0020: 65 20 36 2e 30 2e 32 39 e 6.0.29
> > 0028: 30 30 2e 32 31 38 30 20 00.2180
> > 0030: 69 6e 20 75 72 6c 6d 6f in urlmo
> > 0038: 6e 2e 64 6c 6c 20 36 2e n.dll 6.
> > 0040: 30 2e 32 39 30 30 2e 33 0.2900.3
> > 0048: 32 33 31 20 61 74 20 6f 231 at o
> > 0050: 66 66 73 65 74 20 30 30 ffset 00
> > 0058: 30 33 62 35 63 65 0d 0a 03b5ce..
> >
> > And the following related entry:
> >
> > Event Type: Error
> > Event Source: Application Error
> > Event Category: None
> > Event ID: 1001
> > Date: 12/11/2007
> > Time: 23:59:06
> > User: N/A
> > Computer: 228DOP745
> > Description:
> > Fault bucket 564261486.
> >
> > For more information, see Help and Support Center at
> > http://go.microsoft.com/fwlink/events.asp.
> > Data:
> > 0000: 42 75 63 6b 65 74 3a 20 Bucket:
> > 0008: 35 36 34 32 36 31 34 38 56426148
> > 0010: 36 0d 0a 6..
> >
> > I'm going to remove 942615 again, because after your step 3 when I started
> > IE6 I didn't experience the problem. Thanks for trying, though.
> >
> > "PA Bear" wrote:
> >
> > > 1. Disable your anti-virus application, any real-time protection provided by
> > > an anti-spyware application (except for Windows Defender; includes Spybot
> > > Tea Timer, SpySweeper Guards, AVG AS guard.exe, etc.), disable any
> > > third-party firewall AND enable the Windows Firewall.
> > >
> > > NB: If you're running ZA Free firewall, you may need to uninstall it instead
> > > of disabling it. You're "working without a net" now: Don't to ANYTHING else
> > > online (e.g., browsing; reading email; chatting) except #4 below until your
> > > anti-virus application has been re-enabled!
> > >
> > > 2. Uninstall "Security Update for Windows XP (KB942615)"] via Add/Remove
> > > Programs, if installed (make sure Show Updates box is checked at top right)
> > > and reboot.
> > >
> > > 3. Re-do #1 above.
> > >
> > > 4. Go to http://windowsupdate.microsoft.com and Custom install any Critical
> > > Updates offered. **DO NOT INSTALL IE7!**
> > >
> > > 5. Reboot > Make sure everything in #1 above is enabled again and, if
> > > applicable, disable the Windows Firewall and enable your third-party
> > > firewall.
> > > --
> > > ~Robear Dyer (PA Bear)
> > > MS MVP-Windows (IE, OE, Security, Shell/User)
> > > AumHa VSOP & Admin http://aumha.net
> > > DTS-L.ORG http://66.39.69.143/
> > >
> > >
> > > Andre wrote:
> > > > After instaling all the updates today, I found out that after cleaning my
> > > > cache, I found that trying to go on certain websites, even my MSN mail I
> > > > would get the standard message"Explore has encountered a problem.....". I
> > > > did a system restore thinking newly instaled software was the problem.
> > > > Every
> > > > thing was fine until I reinstalled the updates.
> > > > Since only the update pertaining to explorer was KB942615, I uninstalled
> > > > it,
> > > > and problem solved.
> > > > My question is...when will Microsoft have a new update to fix what
> > > > KB942615
> > > > was suppoed to fix or a patch to fix KB942615................
> > >
> > >
 
Did you reboot (possibly twice) after reinstalling 942615? Were you
prompted to reboot after installing it?

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--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L.ORG http://66.39.69.143/

Lazarus56 wrote:
> Bear, that didn't help:
>
> I followed your instructions precisely as written - after I completed your
> step 5 and restarted IE6, the error came back - here's the event log
> entry:
>
> Event Type: Error
> Event Source: Application Error
> Event Category: None
> Event ID: 1000
> Date: 12/11/2007
> Time: 23:58:56
> User: N/A
> Computer: 228DOP745
> Description:
> Faulting application iexplore.exe, version 6.0.2900.2180, faulting module
> urlmon.dll, version 6.0.2900.3231, fault address 0x0003b5ce.
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
> Data:
> 0000: 41 70 70 6c 69 63 61 74 Applicat
> 0008: 69 6f 6e 20 46 61 69 6c ion Fail
> 0010: 75 72 65 20 20 69 65 78 ure iex
> 0018: 70 6c 6f 72 65 2e 65 78 plore.ex
> 0020: 65 20 36 2e 30 2e 32 39 e 6.0.29
> 0028: 30 30 2e 32 31 38 30 20 00.2180
> 0030: 69 6e 20 75 72 6c 6d 6f in urlmo
> 0038: 6e 2e 64 6c 6c 20 36 2e n.dll 6.
> 0040: 30 2e 32 39 30 30 2e 33 0.2900.3
> 0048: 32 33 31 20 61 74 20 6f 231 at o
> 0050: 66 66 73 65 74 20 30 30 ffset 00
> 0058: 30 33 62 35 63 65 0d 0a 03b5ce..
>
> And the following related entry:
>
> Event Type: Error
> Event Source: Application Error
> Event Category: None
> Event ID: 1001
> Date: 12/11/2007
> Time: 23:59:06
> User: N/A
> Computer: 228DOP745
> Description:
> Fault bucket 564261486.
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
> Data:
> 0000: 42 75 63 6b 65 74 3a 20 Bucket:
> 0008: 35 36 34 32 36 31 34 38 56426148
> 0010: 36 0d 0a 6..
>
> I'm going to remove 942615 again, because after your step 3 when I started
> IE6 I didn't experience the problem. Thanks for trying, though.
>
> "PA Bear" wrote:
>
>> 1. Disable your anti-virus application, any real-time protection provided
>> by an anti-spyware application (except for Windows Defender; includes
>> Spybot Tea Timer, SpySweeper Guards, AVG AS guard.exe, etc.), disable any
>> third-party firewall AND enable the Windows Firewall.
>>
>> NB: If you're running ZA Free firewall, you may need to uninstall it
>> instead of disabling it. You're "working without a net" now: Don't to
>> ANYTHING else online (e.g., browsing; reading email; chatting) except #4
>> below until your anti-virus application has been re-enabled!
>>
>> 2. Uninstall "Security Update for Windows XP (KB942615)"] via Add/Remove
>> Programs, if installed (make sure Show Updates box is checked at top
>> right)
>> and reboot.
>>
>> 3. Re-do #1 above.
>>
>> 4. Go to http://windowsupdate.microsoft.com and Custom install any
>> Critical
>> Updates offered. **DO NOT INSTALL IE7!**
>>
>> 5. Reboot > Make sure everything in #1 above is enabled again and, if
>> applicable, disable the Windows Firewall and enable your third-party
>> firewall.
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-Windows (IE, OE, Security, Shell/User)
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L.ORG http://66.39.69.143/
>>
>>
>> Andre wrote:
>>> After instaling all the updates today, I found out that after cleaning
>>> my
>>> cache, I found that trying to go on certain websites, even my MSN mail I
>>> would get the standard message"Explore has encountered a problem.....".
>>> I
>>> did a system restore thinking newly instaled software was the problem.
>>> Every
>>> thing was fine until I reinstalled the updates.
>>> Since only the update pertaining to explorer was KB942615, I uninstalled
>>> it,
>>> and problem solved.
>>> My question is...when will Microsoft have a new update to fix what
>>> KB942615
>>> was suppoed to fix or a patch to fix KB942615................
 
Yes &
Yes & now that update stays on the back burner until microsoft writes a
patch for it or a new update....a couple of friends have reported the same
problem to me this morning and when they uninstaled the update the problem
disapeared!

"PA Bear" wrote:

> Did you reboot (possibly twice) after reinstalling 942615? Were you
> prompted to reboot after installing it?
>
> ==============================
>
> Start a free Windows Update support incident request:
> https://support.microsoft.com/oas/default.aspx?gprid=6527
>
> Support for Windows Update:
> http://support.microsoft.com/gp/wusupport
>
> Customers in the U.S. and Canada can receive technical support from
> Microsoft Product Support Services at 1-866-PCSAFETY. There is no-charge for
> support calls that are associated with security updates. When you call,
> clearly state that your problem is related to a Security Update and cite the
> update's KB number (e.g., KB931678).
>
> In other countries, see
> http://support.microsoft.com/default.aspx?pr=securityhome > "No-Charge
> Support...for virus and other security-related" issues in right-hand menu
> for localized contact information.
>
> For more information about how to contact Microsoft for support issues,
> visit the International Support Web site:
> https://support.microsoft.com/common/international.aspx
>
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin http://aumha.net
> DTS-L.ORG http://66.39.69.143/
>
> Lazarus56 wrote:
> > Bear, that didn't help:
> >
> > I followed your instructions precisely as written - after I completed your
> > step 5 and restarted IE6, the error came back - here's the event log
> > entry:
> >
> > Event Type: Error
> > Event Source: Application Error
> > Event Category: None
> > Event ID: 1000
> > Date: 12/11/2007
> > Time: 23:58:56
> > User: N/A
> > Computer: 228DOP745
> > Description:
> > Faulting application iexplore.exe, version 6.0.2900.2180, faulting module
> > urlmon.dll, version 6.0.2900.3231, fault address 0x0003b5ce.
> >
> > For more information, see Help and Support Center at
> > http://go.microsoft.com/fwlink/events.asp.
> > Data:
> > 0000: 41 70 70 6c 69 63 61 74 Applicat
> > 0008: 69 6f 6e 20 46 61 69 6c ion Fail
> > 0010: 75 72 65 20 20 69 65 78 ure iex
> > 0018: 70 6c 6f 72 65 2e 65 78 plore.ex
> > 0020: 65 20 36 2e 30 2e 32 39 e 6.0.29
> > 0028: 30 30 2e 32 31 38 30 20 00.2180
> > 0030: 69 6e 20 75 72 6c 6d 6f in urlmo
> > 0038: 6e 2e 64 6c 6c 20 36 2e n.dll 6.
> > 0040: 30 2e 32 39 30 30 2e 33 0.2900.3
> > 0048: 32 33 31 20 61 74 20 6f 231 at o
> > 0050: 66 66 73 65 74 20 30 30 ffset 00
> > 0058: 30 33 62 35 63 65 0d 0a 03b5ce..
> >
> > And the following related entry:
> >
> > Event Type: Error
> > Event Source: Application Error
> > Event Category: None
> > Event ID: 1001
> > Date: 12/11/2007
> > Time: 23:59:06
> > User: N/A
> > Computer: 228DOP745
> > Description:
> > Fault bucket 564261486.
> >
> > For more information, see Help and Support Center at
> > http://go.microsoft.com/fwlink/events.asp.
> > Data:
> > 0000: 42 75 63 6b 65 74 3a 20 Bucket:
> > 0008: 35 36 34 32 36 31 34 38 56426148
> > 0010: 36 0d 0a 6..
> >
> > I'm going to remove 942615 again, because after your step 3 when I started
> > IE6 I didn't experience the problem. Thanks for trying, though.
> >
> > "PA Bear" wrote:
> >
> >> 1. Disable your anti-virus application, any real-time protection provided
> >> by an anti-spyware application (except for Windows Defender; includes
> >> Spybot Tea Timer, SpySweeper Guards, AVG AS guard.exe, etc.), disable any
> >> third-party firewall AND enable the Windows Firewall.
> >>
> >> NB: If you're running ZA Free firewall, you may need to uninstall it
> >> instead of disabling it. You're "working without a net" now: Don't to
> >> ANYTHING else online (e.g., browsing; reading email; chatting) except #4
> >> below until your anti-virus application has been re-enabled!
> >>
> >> 2. Uninstall "Security Update for Windows XP (KB942615)"] via Add/Remove
> >> Programs, if installed (make sure Show Updates box is checked at top
> >> right)
> >> and reboot.
> >>
> >> 3. Re-do #1 above.
> >>
> >> 4. Go to http://windowsupdate.microsoft.com and Custom install any
> >> Critical
> >> Updates offered. **DO NOT INSTALL IE7!**
> >>
> >> 5. Reboot > Make sure everything in #1 above is enabled again and, if
> >> applicable, disable the Windows Firewall and enable your third-party
> >> firewall.
> >> --
> >> ~Robear Dyer (PA Bear)
> >> MS MVP-Windows (IE, OE, Security, Shell/User)
> >> AumHa VSOP & Admin http://aumha.net
> >> DTS-L.ORG http://66.39.69.143/
> >>
> >>
> >> Andre wrote:
> >>> After instaling all the updates today, I found out that after cleaning
> >>> my
> >>> cache, I found that trying to go on certain websites, even my MSN mail I
> >>> would get the standard message"Explore has encountered a problem.....".
> >>> I
> >>> did a system restore thinking newly instaled software was the problem.
> >>> Every
> >>> thing was fine until I reinstalled the updates.
> >>> Since only the update pertaining to explorer was KB942615, I uninstalled
> >>> it,
> >>> and problem solved.
> >>> My question is...when will Microsoft have a new update to fix what
> >>> KB942615
> >>> was suppoed to fix or a patch to fix KB942615................
>
>
 
Gawd, I like bangning my head against the wall.....I again reinstalled the
update rebooted when prompted, cleaned the cache rebooted again and on the
second reboot Norton was updating so when it was finished I cleaned the cache
again, shut down again and started up manually with the same problem getting
to MSN hotmail (my test page for this problem)
I've uninstalled KB742615 "For the last time" and my mail page loads up like
a charm.
I will now wait patiently for a "Fix" to appear on the "update" page and all
my PC's will remain on manual selective update until it does........Thank you
for trying!!!
"Andre" wrote:

> Yes &
> Yes & now that update stays on the back burner until microsoft writes a
> patch for it or a new update....a couple of friends have reported the same
> problem to me this morning and when they uninstaled the update the problem
> disapeared!
>
> "PA Bear" wrote:
>
> > Did you reboot (possibly twice) after reinstalling 942615? Were you
> > prompted to reboot after installing it?
> >
> > ==============================
> >
> > Start a free Windows Update support incident request:
> > https://support.microsoft.com/oas/default.aspx?gprid=6527
> >
> > Support for Windows Update:
> > http://support.microsoft.com/gp/wusupport
> >
> > Customers in the U.S. and Canada can receive technical support from
> > Microsoft Product Support Services at 1-866-PCSAFETY. There is no-charge for
> > support calls that are associated with security updates. When you call,
> > clearly state that your problem is related to a Security Update and cite the
> > update's KB number (e.g., KB931678).
> >
> > In other countries, see
> > http://support.microsoft.com/default.aspx?pr=securityhome > "No-Charge
> > Support...for virus and other security-related" issues in right-hand menu
> > for localized contact information.
> >
> > For more information about how to contact Microsoft for support issues,
> > visit the International Support Web site:
> > https://support.microsoft.com/common/international.aspx
> >
> > --
> > ~Robear Dyer (PA Bear)
> > MS MVP-Windows (IE, OE, Security, Shell/User)
> > AumHa VSOP & Admin http://aumha.net
> > DTS-L.ORG http://66.39.69.143/
> >
> > Lazarus56 wrote:
> > > Bear, that didn't help:
> > >
> > > I followed your instructions precisely as written - after I completed your
> > > step 5 and restarted IE6, the error came back - here's the event log
> > > entry:
> > >
> > > Event Type: Error
> > > Event Source: Application Error
> > > Event Category: None
> > > Event ID: 1000
> > > Date: 12/11/2007
> > > Time: 23:58:56
> > > User: N/A
> > > Computer: 228DOP745
> > > Description:
> > > Faulting application iexplore.exe, version 6.0.2900.2180, faulting module
> > > urlmon.dll, version 6.0.2900.3231, fault address 0x0003b5ce.
> > >
> > > For more information, see Help and Support Center at
> > > http://go.microsoft.com/fwlink/events.asp.
> > > Data:
> > > 0000: 41 70 70 6c 69 63 61 74 Applicat
> > > 0008: 69 6f 6e 20 46 61 69 6c ion Fail
> > > 0010: 75 72 65 20 20 69 65 78 ure iex
> > > 0018: 70 6c 6f 72 65 2e 65 78 plore.ex
> > > 0020: 65 20 36 2e 30 2e 32 39 e 6.0.29
> > > 0028: 30 30 2e 32 31 38 30 20 00.2180
> > > 0030: 69 6e 20 75 72 6c 6d 6f in urlmo
> > > 0038: 6e 2e 64 6c 6c 20 36 2e n.dll 6.
> > > 0040: 30 2e 32 39 30 30 2e 33 0.2900.3
> > > 0048: 32 33 31 20 61 74 20 6f 231 at o
> > > 0050: 66 66 73 65 74 20 30 30 ffset 00
> > > 0058: 30 33 62 35 63 65 0d 0a 03b5ce..
> > >
> > > And the following related entry:
> > >
> > > Event Type: Error
> > > Event Source: Application Error
> > > Event Category: None
> > > Event ID: 1001
> > > Date: 12/11/2007
> > > Time: 23:59:06
> > > User: N/A
> > > Computer: 228DOP745
> > > Description:
> > > Fault bucket 564261486.
> > >
> > > For more information, see Help and Support Center at
> > > http://go.microsoft.com/fwlink/events.asp.
> > > Data:
> > > 0000: 42 75 63 6b 65 74 3a 20 Bucket:
> > > 0008: 35 36 34 32 36 31 34 38 56426148
> > > 0010: 36 0d 0a 6..
> > >
> > > I'm going to remove 942615 again, because after your step 3 when I started
> > > IE6 I didn't experience the problem. Thanks for trying, though.
> > >
> > > "PA Bear" wrote:
> > >
> > >> 1. Disable your anti-virus application, any real-time protection provided
> > >> by an anti-spyware application (except for Windows Defender; includes
> > >> Spybot Tea Timer, SpySweeper Guards, AVG AS guard.exe, etc.), disable any
> > >> third-party firewall AND enable the Windows Firewall.
> > >>
> > >> NB: If you're running ZA Free firewall, you may need to uninstall it
> > >> instead of disabling it. You're "working without a net" now: Don't to
> > >> ANYTHING else online (e.g., browsing; reading email; chatting) except #4
> > >> below until your anti-virus application has been re-enabled!
> > >>
> > >> 2. Uninstall "Security Update for Windows XP (KB942615)"] via Add/Remove
> > >> Programs, if installed (make sure Show Updates box is checked at top
> > >> right)
> > >> and reboot.
> > >>
> > >> 3. Re-do #1 above.
> > >>
> > >> 4. Go to http://windowsupdate.microsoft.com and Custom install any
> > >> Critical
> > >> Updates offered. **DO NOT INSTALL IE7!**
> > >>
> > >> 5. Reboot > Make sure everything in #1 above is enabled again and, if
> > >> applicable, disable the Windows Firewall and enable your third-party
> > >> firewall.
> > >> --
> > >> ~Robear Dyer (PA Bear)
> > >> MS MVP-Windows (IE, OE, Security, Shell/User)
> > >> AumHa VSOP & Admin http://aumha.net
> > >> DTS-L.ORG http://66.39.69.143/
> > >>
> > >>
> > >> Andre wrote:
> > >>> After instaling all the updates today, I found out that after cleaning
> > >>> my
> > >>> cache, I found that trying to go on certain websites, even my MSN mail I
> > >>> would get the standard message"Explore has encountered a problem.....".
> > >>> I
> > >>> did a system restore thinking newly instaled software was the problem.
> > >>> Every
> > >>> thing was fine until I reinstalled the updates.
> > >>> Since only the update pertaining to explorer was KB942615, I uninstalled
> > >>> it,
> > >>> and problem solved.
> > >>> My question is...when will Microsoft have a new update to fix what
> > >>> KB942615
> > >>> was suppoed to fix or a patch to fix KB942615................
> >
> >
 
We have seen this issue in our environment. We found that if you go
into Internet Explorer, Tool, Internet Options, Advanced and take the
check out of Use HTTP 1.1 This will fix the problem.


However I'm not suggesting it. I'm waiting to hear from Mr. MS....

Also... PA Bear... do some troubleshooting next time... Don't do the
standard verbage.

On Dec 12, 11:34 am, Andre <An...@discussions.microsoft.com> wrote:
> Gawd, I like bangning my head against the wall.....I again reinstalled the
> update rebooted when prompted, cleaned the cache rebooted again and on the
> second reboot Norton was updating so when it was finished I cleaned the cache
> again, shut down again and started up manually with the same problem getting
> to MSN hotmail (my test page for this problem)
> I've uninstalled KB742615 "For the last time" and my mail page loads up like
> a charm.
> I will now wait patiently for a "Fix" to appear on the "update" page and all
> my PC's will remain on manual selective update until it does........Thank you
> for trying!!!
>
>
>
> "Andre" wrote:
> > Yes &
> > Yes & now that update stays on the back burner until microsoft writes a
> > patch for it or a new update....a couple of friends have reported the same
> > problem to me this morning and when they uninstaled the update the problem
> > disapeared!
>
> > "PA Bear" wrote:
>
> > > Did you reboot (possibly twice) after reinstalling 942615? Were you
> > > prompted to reboot after installing it?
>
> > > ==============================
>
> > > Start a free Windows Update support incident request:
> > >https://support.microsoft.com/oas/default.aspx?gprid=6527
>
> > > Support for Windows Update:
> > >http://support.microsoft.com/gp/wusupport
>
> > > Customers in the U.S. and Canada can receive technical support from
> > > Microsoft Product Support Services at 1-866-PCSAFETY. There is no-charge for
> > > support calls that are associated with security updates. When you call,
> > > clearly state that your problem is related to a Security Update and cite the
> > > update's KB number (e.g., KB931678).
>
> > > In other countries, see
> > >http://support.microsoft.com/default.aspx?pr=securityhome> "No-Charge
> > > Support...for virus and other security-related" issues in right-hand menu
> > > for localized contact information.
>
> > > For more information about how to contact Microsoft for support issues,
> > > visit the International Support Web site:
> > >https://support.microsoft.com/common/international.aspx
>
> > > --
> > > ~Robear Dyer (PA Bear)
> > > MS MVP-Windows (IE, OE, Security, Shell/User)
> > > AumHa VSOP & Adminhttp://aumha.net
> > > DTS-L.ORGhttp://66.39.69.143/
>
> > > Lazarus56 wrote:
> > > > Bear, that didn't help:
>
> > > > I followed your instructions precisely as written - after I completed your
> > > > step 5 and restarted IE6, the error came back - here's the event log
> > > > entry:
>
> > > > Event Type: Error
> > > > Event Source: Application Error
> > > > Event Category: None
> > > > Event ID: 1000
> > > > Date: 12/11/2007
> > > > Time: 23:58:56
> > > > User: N/A
> > > > Computer: 228DOP745
> > > > Description:
> > > > Faulting application iexplore.exe, version 6.0.2900.2180, faulting module
> > > > urlmon.dll, version 6.0.2900.3231, fault address 0x0003b5ce.
>
> > > > For more information, see Help and Support Center at
> > > >http://go.microsoft.com/fwlink/events.asp.
> > > > Data:
> > > > 0000: 41 70 70 6c 69 63 61 74 Applicat
> > > > 0008: 69 6f 6e 20 46 61 69 6c ion Fail
> > > > 0010: 75 72 65 20 20 69 65 78 ure iex
> > > > 0018: 70 6c 6f 72 65 2e 65 78 plore.ex
> > > > 0020: 65 20 36 2e 30 2e 32 39 e 6.0.29
> > > > 0028: 30 30 2e 32 31 38 30 20 00.2180
> > > > 0030: 69 6e 20 75 72 6c 6d 6f in urlmo
> > > > 0038: 6e 2e 64 6c 6c 20 36 2e n.dll 6.
> > > > 0040: 30 2e 32 39 30 30 2e 33 0.2900.3
> > > > 0048: 32 33 31 20 61 74 20 6f 231 at o
> > > > 0050: 66 66 73 65 74 20 30 30 ffset 00
> > > > 0058: 30 33 62 35 63 65 0d 0a 03b5ce..
>
> > > > And the following related entry:
>
> > > > Event Type: Error
> > > > Event Source: Application Error
> > > > Event Category: None
> > > > Event ID: 1001
> > > > Date: 12/11/2007
> > > > Time: 23:59:06
> > > > User: N/A
> > > > Computer: 228DOP745
> > > > Description:
> > > > Fault bucket 564261486.
>
> > > > For more information, see Help and Support Center at
> > > >http://go.microsoft.com/fwlink/events.asp.
> > > > Data:
> > > > 0000: 42 75 63 6b 65 74 3a 20 Bucket:
> > > > 0008: 35 36 34 32 36 31 34 38 56426148
> > > > 0010: 36 0d 0a 6..
>
> > > > I'm going to remove 942615 again, because after your step 3 when I started
> > > > IE6 I didn't experience the problem. Thanks for trying, though.
>
> > > > "PA Bear" wrote:
>
> > > >> 1. Disable your anti-virus application, any real-time protection provided
> > > >> by an anti-spyware application (except for Windows Defender; includes
> > > >> Spybot Tea Timer, SpySweeper Guards, AVG AS guard.exe, etc.), disable any
> > > >> third-party firewall AND enable the Windows Firewall.
>
> > > >> NB: If you're running ZA Free firewall, you may need to uninstall it
> > > >> instead of disabling it. You're "working without a net" now: Don't to
> > > >> ANYTHING else online (e.g., browsing; reading email; chatting) except #4
> > > >> below until your anti-virus application has been re-enabled!
>
> > > >> 2. Uninstall "Security Update for Windows XP (KB942615)"] via Add/Remove
> > > >> Programs, if installed (make sure Show Updates box is checked at top
> > > >> right)
> > > >> and reboot.
>
> > > >> 3. Re-do #1 above.
>
> > > >> 4. Go tohttp://windowsupdate.microsoft.comand Custom install any
> > > >> Critical
> > > >> Updates offered. **DO NOT INSTALL IE7!**
>
> > > >> 5. Reboot > Make sure everything in #1 above is enabled again and, if
> > > >> applicable, disable the Windows Firewall and enable your third-party
> > > >> firewall.
> > > >> --
> > > >> ~Robear Dyer (PA Bear)
> > > >> MS MVP-Windows (IE, OE, Security, Shell/User)
> > > >> AumHa VSOP & Adminhttp://aumha.net
> > > >> DTS-L.ORGhttp://66.39.69.143/
>
> > > >> Andre wrote:
> > > >>> After instaling all the updates today, I found out that after cleaning
> > > >>> my
> > > >>> cache, I found that trying to go on certain websites, even my MSN mail I
> > > >>> would get the standard message"Explore has encountered a problem.....".
> > > >>> I
> > > >>> did a system restore thinking newly instaled software was the problem.
> > > >>> Every
> > > >>> thing was fine until I reinstalled the updates.
> > > >>> Since only the update pertaining to explorer was KB942615, I uninstalled
> > > >>> it,
> > > >>> and problem solved.
> > > >>> My question is...when will Microsoft have a new update to fix what
> > > >>> KB942615
> > > >>> was suppoed to fix or a patch to fix KB942615................- Hide quoted text -
>
> - Show quoted text -
 
PA Bear,

sorry about the rant before...


Here's an update. On a support call with MS, we removed the patch and
we are working fine. I will post information as I get it.


On Dec 12, 12:43 pm, lemas...@hotmail.com wrote:
> We have seen this issue in our environment. We found that if you go
> into Internet Explorer, Tool, Internet Options, Advanced and take the
> check out of Use HTTP 1.1 This will fix the problem.
>
> However I'm not suggesting it. I'm waiting to hear from Mr. MS....
>
> Also... PA Bear... do some troubleshooting next time... Don't do the
> standard verbage.
>
> On Dec 12, 11:34 am, Andre <An...@discussions.microsoft.com> wrote:
>
>
>
> > Gawd, I like bangning my head against the wall.....I again reinstalled the
> > update rebooted when prompted, cleaned the cache rebooted again and on the
> > second reboot Norton was updating so when it was finished I cleaned the cache
> > again, shut down again and started up manually with the same problem getting
> > to MSN hotmail (my test page for this problem)
> > I've uninstalled KB742615 "For the last time" and my mail page loads up like
> > a charm.
> > I will now wait patiently for a "Fix" to appear on the "update" page and all
> > my PC's will remain on manual selective update until it does........Thank you
> > for trying!!!
>
> > "Andre" wrote:
> > > Yes &
> > > Yes & now that update stays on the back burner until microsoft writes a
> > > patch for it or a new update....a couple of friends have reported the same
> > > problem to me this morning and when they uninstaled the update the problem
> > > disapeared!
>
> > > "PA Bear" wrote:
>
> > > > Did you reboot (possibly twice) after reinstalling 942615? Were you
> > > > prompted to reboot after installing it?
>
> > > > ==============================
>
> > > > Start a free Windows Update support incident request:
> > > >https://support.microsoft.com/oas/default.aspx?gprid=6527
>
> > > > Support for Windows Update:
> > > >http://support.microsoft.com/gp/wusupport
>
> > > > Customers in the U.S. and Canada can receive technical support from
> > > > Microsoft Product Support Services at 1-866-PCSAFETY. There is no-charge for
> > > > support calls that are associated with security updates. When you call,
> > > > clearly state that your problem is related to a Security Update and cite the
> > > > update's KB number (e.g., KB931678).
>
> > > > In other countries, see
> > > >http://support.microsoft.com/default.aspx?pr=securityhome> "No-Charge
> > > > Support...for virus and other security-related" issues in right-hand menu
> > > > for localized contact information.
>
> > > > For more information about how to contact Microsoft for support issues,
> > > > visit the International Support Web site:
> > > >https://support.microsoft.com/common/international.aspx
>
> > > > --
> > > > ~Robear Dyer (PA Bear)
> > > > MS MVP-Windows (IE, OE, Security, Shell/User)
> > > > AumHa VSOP & Adminhttp://aumha.net
> > > > DTS-L.ORGhttp://66.39.69.143/
>
> > > > Lazarus56 wrote:
> > > > > Bear, that didn't help:
>
> > > > > I followed your instructions precisely as written - after I completed your
> > > > > step 5 and restarted IE6, the error came back - here's the event log
> > > > > entry:
>
> > > > > Event Type: Error
> > > > > Event Source: Application Error
> > > > > Event Category: None
> > > > > Event ID: 1000
> > > > > Date: 12/11/2007
> > > > > Time: 23:58:56
> > > > > User: N/A
> > > > > Computer: 228DOP745
> > > > > Description:
> > > > > Faulting application iexplore.exe, version 6.0.2900.2180, faulting module
> > > > > urlmon.dll, version 6.0.2900.3231, fault address 0x0003b5ce.
>
> > > > > For more information, see Help and Support Center at
> > > > >http://go.microsoft.com/fwlink/events.asp.
> > > > > Data:
> > > > > 0000: 41 70 70 6c 69 63 61 74 Applicat
> > > > > 0008: 69 6f 6e 20 46 61 69 6c ion Fail
> > > > > 0010: 75 72 65 20 20 69 65 78 ure iex
> > > > > 0018: 70 6c 6f 72 65 2e 65 78 plore.ex
> > > > > 0020: 65 20 36 2e 30 2e 32 39 e 6.0.29
> > > > > 0028: 30 30 2e 32 31 38 30 20 00.2180
> > > > > 0030: 69 6e 20 75 72 6c 6d 6f in urlmo
> > > > > 0038: 6e 2e 64 6c 6c 20 36 2e n.dll 6.
> > > > > 0040: 30 2e 32 39 30 30 2e 33 0.2900.3
> > > > > 0048: 32 33 31 20 61 74 20 6f 231 at o
> > > > > 0050: 66 66 73 65 74 20 30 30 ffset 00
> > > > > 0058: 30 33 62 35 63 65 0d 0a 03b5ce..
>
> > > > > And the following related entry:
>
> > > > > Event Type: Error
> > > > > Event Source: Application Error
> > > > > Event Category: None
> > > > > Event ID: 1001
> > > > > Date: 12/11/2007
> > > > > Time: 23:59:06
> > > > > User: N/A
> > > > > Computer: 228DOP745
> > > > > Description:
> > > > > Fault bucket 564261486.
>
> > > > > For more information, see Help and Support Center at
> > > > >http://go.microsoft.com/fwlink/events.asp.
> > > > > Data:
> > > > > 0000: 42 75 63 6b 65 74 3a 20 Bucket:
> > > > > 0008: 35 36 34 32 36 31 34 38 56426148
> > > > > 0010: 36 0d 0a 6..
>
> > > > > I'm going to remove 942615 again, because after your step 3 when I started
> > > > > IE6 I didn't experience the problem. Thanks for trying, though.
>
> > > > > "PA Bear" wrote:
>
> > > > >> 1. Disable your anti-virus application, any real-time protection provided
> > > > >> by an anti-spyware application (except for Windows Defender; includes
> > > > >> Spybot Tea Timer, SpySweeper Guards, AVG AS guard.exe, etc.), disable any
> > > > >> third-party firewall AND enable the Windows Firewall.
>
> > > > >> NB: If you're running ZA Free firewall, you may need to uninstall it
> > > > >> instead of disabling it. You're "working without a net" now: Don't to
> > > > >> ANYTHING else online (e.g., browsing; reading email; chatting) except #4
> > > > >> below until your anti-virus application has been re-enabled!
>
> > > > >> 2. Uninstall "Security Update for Windows XP (KB942615)"] via Add/Remove
> > > > >> Programs, if installed (make sure Show Updates box is checked at top
> > > > >> right)
> > > > >> and reboot.
>
> > > > >> 3. Re-do #1 above.
>
> > > > >> 4. Go tohttp://windowsupdate.microsoft.comandCustom install any
> > > > >> Critical
> > > > >> Updates offered. **DO NOT INSTALL IE7!**
>
> > > > >> 5. Reboot > Make sure everything in #1 above is enabled again and, if
> > > > >> applicable, disable the Windows Firewall and enable your third-party
> > > > >> firewall.
> > > > >> --
> > > > >> ~Robear Dyer (PA Bear)
> > > > >> MS MVP-Windows (IE, OE, Security, Shell/User)
> > > > >> AumHa VSOP & Adminhttp://aumha.net
> > > > >> DTS-L.ORGhttp://66.39.69.143/
>
> > > > >> Andre wrote:
> > > > >>> After instaling all the updates today, I found out that after cleaning
> > > > >>> my
> > > > >>> cache, I found that trying to go on certain websites, even my MSN mail I
> > > > >>> would get the standard message"Explore has encountered a problem.....".
> > > > >>> I
> > > > >>> did a system restore thinking newly instaled software was the problem.
> > > > >>> Every
> > > > >>> thing was fine until I reinstalled the updates.
> > > > >>> Since only the update pertaining to explorer was KB942615, I uninstalled
> > > > >>> it,
> > > > >>> and problem solved.
> > > > >>> My question is...when will Microsoft have a new update to fix what
> > > > >>> KB942615
> > > > >>> was suppoed to fix or a patch to fix KB942615................- Hide quoted text -
>
> > - Show quoted text -- Hide quoted text -
>
> - Show quoted text -
 
X-post to IE General and WU newsgroups for maximum exposure. Please
continue the crosspost in all replies. THX

Yes, please let us know what MS PSS has to say about this.
--
~PA Bear

lemaster@hotmail.com wrote:
> PA Bear, sorry about the rant before...
>
> Here's an update. On a support call with MS, we removed the patch and
> we are working fine. I will post information as I get it.
>
> On Dec 12, 12:43 pm, lemas...@hotmail.com wrote:
>> We have seen this issue in our environment. We found that if you go
>> into Internet Explorer, Tool, Internet Options, Advanced and take the
>> check out of Use HTTP 1.1 This will fix the problem.
>>
>> However I'm not suggesting it. I'm waiting to hear from Mr. MS....
<snip>
>>>>> Did you reboot (possibly twice) after reinstalling 942615? Were you
>>>>> prompted to reboot after installing it?
>>
>>>>> ==============================
>>
>>>>> Start a free Windows Update support incident request:
>>>>> https://support.microsoft.com/oas/default.aspx?gprid=6527
>>
>>>>> Support for Windows Update:
>>>>> http://support.microsoft.com/gp/wusupport
>>
>>>>> Customers in the U.S. and Canada can receive technical support from
>>>>> Microsoft Product Support Services at 1-866-PCSAFETY. There is
>>>>> no-charge for support calls that are associated with security updates.
>>>>> When you call, clearly state that your problem is related to a
>>>>> Security
>>>>> Update and cite the update's KB number (e.g., KB931678).
>>
>>>>> In other countries, see
>>>>> http://support.microsoft.com/default.aspx?pr=securityhome> "No-Charge
>>>>> Support...for virus and other security-related" issues in right-hand
>>>>> menu for localized contact information.
>>
>>>>> For more information about how to contact Microsoft for support
>>>>> issues,
>>>>> visit the International Support Web site:
>>>>> https://support.microsoft.com/common/international.aspx
>>
>>>>> --
>>>>> ~Robear Dyer (PA Bear)
>>>>> MS MVP-Windows (IE, OE, Security, Shell/User)
>>>>> AumHa VSOP & Adminhttp://aumha.net
>>>>> DTS-L.ORGhttp://66.39.69.143/
>>
>>>>> Lazarus56 wrote:
>>>>>> Bear, that didn't help:
>>
>>>>>> I followed your instructions precisely as written - after I completed
>>>>>> your step 5 and restarted IE6, the error came back - here's the event
>>>>>> log entry:
>>
>>>>>> Event Type: Error
>>>>>> Event Source: Application Error
>>>>>> Event Category: None
>>>>>> Event ID: 1000
>>>>>> Date: 12/11/2007
>>>>>> Time: 23:58:56
>>>>>> User: N/A
>>>>>> Computer: 228DOP745
>>>>>> Description:
>>>>>> Faulting application iexplore.exe, version 6.0.2900.2180, faulting
>>>>>> module urlmon.dll, version 6.0.2900.3231, fault address 0x0003b5ce.
<snip>
>>>>>> "PA Bear" wrote:
>>>>>>> 1. Disable your anti-virus application, any real-time protection
>>>>>>> provided by an anti-spyware application (except for Windows
>>>>>>> Defender;
>>>>>>> includes Spybot Tea Timer, SpySweeper Guards, AVG AS guard.exe,
>>>>>>> etc.), disable any third-party firewall AND enable the Windows
>>>>>>> Firewall.
>>
>>>>>>> NB: If you're running ZA Free firewall, you may need to uninstall it
>>>>>>> instead of disabling it. You're "working without a net" now: Don't
>>>>>>> to
>>>>>>> ANYTHING else online (e.g., browsing; reading email; chatting)
>>>>>>> except
>>>>>>> #4 below until your anti-virus application has been re-enabled!
>>
>>>>>>> 2. Uninstall "Security Update for Windows XP (KB942615)"] via
>>>>>>> Add/Remove Programs, if installed (make sure Show Updates box is
>>>>>>> checked at top right)
>>>>>>> and reboot.
>>
>>>>>>> 3. Re-do #1 above.
>>
>>>>>>> 4. Go tohttp://windowsupdate.microsoft.comandCustom install any
>>>>>>> Critical
>>>>>>> Updates offered. **DO NOT INSTALL IE7!**
>>
>>>>>>> 5. Reboot > Make sure everything in #1 above is enabled again and,
>>>>>>> if
>>>>>>> applicable, disable the Windows Firewall and enable your third-party
>>>>>>> firewall.
>>>>>>> --
>>>>>>> Andre wrote:
>>>>>>>> After instaling all the updates today, I found out that after
>>>>>>>> cleaning
>>>>>>>> my
>>>>>>>> cache, I found that trying to go on certain websites, even my MSN
>>>>>>>> mail I
>>>>>>>> would get the standard message"Explore has encountered a
>>>>>>>> problem.....".
>>>>>>>> I
>>>>>>>> did a system restore thinking newly instaled software was the
>>>>>>>> problem.
>>>>>>>> Every
>>>>>>>> thing was fine until I reinstalled the updates.
>>>>>>>> Since only the update pertaining to explorer was KB942615, I
>>>>>>>> uninstalled
>>>>>>>> it,
>>>>>>>> and problem solved.
>>>>>>>> My question is...when will Microsoft have a new update to fix what
>>>>>>>> KB942615
>>>>>>>> was suppoed to fix or a patch to fix KB942615
 
PA & Others,

Here is an article that explains that KB and what it does.
http://www.microsoft.com/technet/security/bulletin/ms07-057.mspx

This link explains Known Issues.
http://support.microsoft.com/default.aspx/kb/939653

It appears to me MS knows about this problem and there is a Hotfix for it.

--
All the best,
SG
How to Write a Newsgroup Post:
http://www.elephantboycomputers.com/page2.html#Usenet
Need your OEM Restore Disk?
http://restoredisks.com/


"PA Bear" <PABearMVP@gmail.com> wrote in message
news:u43Ln%23RPIHA.4880@TK2MSFTNGP03.phx.gbl...
> X-post to IE General and WU newsgroups for maximum exposure. Please
> continue the crosspost in all replies. THX
>
> Yes, please let us know what MS PSS has to say about this.
> --
> ~PA Bear
>
> lemaster@hotmail.com wrote:
>> PA Bear, sorry about the rant before...
>>
>> Here's an update. On a support call with MS, we removed the patch and
>> we are working fine. I will post information as I get it.
>>
>> On Dec 12, 12:43 pm, lemas...@hotmail.com wrote:
>>> We have seen this issue in our environment. We found that if you go
>>> into Internet Explorer, Tool, Internet Options, Advanced and take the
>>> check out of Use HTTP 1.1 This will fix the problem.
>>>
>>> However I'm not suggesting it. I'm waiting to hear from Mr. MS....
> <snip>
>>>>>> Did you reboot (possibly twice) after reinstalling 942615? Were you
>>>>>> prompted to reboot after installing it?
>>>
>>>>>> ==============================
>>>
>>>>>> Start a free Windows Update support incident request:
>>>>>> https://support.microsoft.com/oas/default.aspx?gprid=6527
>>>
>>>>>> Support for Windows Update:
>>>>>> http://support.microsoft.com/gp/wusupport
>>>
>>>>>> Customers in the U.S. and Canada can receive technical support from
>>>>>> Microsoft Product Support Services at 1-866-PCSAFETY. There is
>>>>>> no-charge for support calls that are associated with security
>>>>>> updates.
>>>>>> When you call, clearly state that your problem is related to a
>>>>>> Security
>>>>>> Update and cite the update's KB number (e.g., KB931678).
>>>
>>>>>> In other countries, see
>>>>>> http://support.microsoft.com/default.aspx?pr=securityhome> "No-Charge
>>>>>> Support...for virus and other security-related" issues in right-hand
>>>>>> menu for localized contact information.
>>>
>>>>>> For more information about how to contact Microsoft for support
>>>>>> issues,
>>>>>> visit the International Support Web site:
>>>>>> https://support.microsoft.com/common/international.aspx
>>>
>>>>>> --
>>>>>> ~Robear Dyer (PA Bear)
>>>>>> MS MVP-Windows (IE, OE, Security, Shell/User)
>>>>>> AumHa VSOP & Adminhttp://aumha.net
>>>>>> DTS-L.ORGhttp://66.39.69.143/
>>>
>>>>>> Lazarus56 wrote:
>>>>>>> Bear, that didn't help:
>>>
>>>>>>> I followed your instructions precisely as written - after I
>>>>>>> completed
>>>>>>> your step 5 and restarted IE6, the error came back - here's the
>>>>>>> event
>>>>>>> log entry:
>>>
>>>>>>> Event Type: Error
>>>>>>> Event Source: Application Error
>>>>>>> Event Category: None
>>>>>>> Event ID: 1000
>>>>>>> Date: 12/11/2007
>>>>>>> Time: 23:58:56
>>>>>>> User: N/A
>>>>>>> Computer: 228DOP745
>>>>>>> Description:
>>>>>>> Faulting application iexplore.exe, version 6.0.2900.2180, faulting
>>>>>>> module urlmon.dll, version 6.0.2900.3231, fault address 0x0003b5ce.
> <snip>
>>>>>>> "PA Bear" wrote:
>>>>>>>> 1. Disable your anti-virus application, any real-time protection
>>>>>>>> provided by an anti-spyware application (except for Windows
>>>>>>>> Defender;
>>>>>>>> includes Spybot Tea Timer, SpySweeper Guards, AVG AS guard.exe,
>>>>>>>> etc.), disable any third-party firewall AND enable the Windows
>>>>>>>> Firewall.
>>>
>>>>>>>> NB: If you're running ZA Free firewall, you may need to uninstall
>>>>>>>> it
>>>>>>>> instead of disabling it. You're "working without a net" now: Don't
>>>>>>>> to
>>>>>>>> ANYTHING else online (e.g., browsing; reading email; chatting)
>>>>>>>> except
>>>>>>>> #4 below until your anti-virus application has been re-enabled!
>>>
>>>>>>>> 2. Uninstall "Security Update for Windows XP (KB942615)"] via
>>>>>>>> Add/Remove Programs, if installed (make sure Show Updates box is
>>>>>>>> checked at top right)
>>>>>>>> and reboot.
>>>
>>>>>>>> 3. Re-do #1 above.
>>>
>>>>>>>> 4. Go tohttp://windowsupdate.microsoft.comandCustom install any
>>>>>>>> Critical
>>>>>>>> Updates offered. **DO NOT INSTALL IE7!**
>>>
>>>>>>>> 5. Reboot > Make sure everything in #1 above is enabled again and,
>>>>>>>> if
>>>>>>>> applicable, disable the Windows Firewall and enable your
>>>>>>>> third-party
>>>>>>>> firewall.
>>>>>>>> --
>>>>>>>> Andre wrote:
>>>>>>>>> After instaling all the updates today, I found out that after
>>>>>>>>> cleaning
>>>>>>>>> my
>>>>>>>>> cache, I found that trying to go on certain websites, even my MSN
>>>>>>>>> mail I
>>>>>>>>> would get the standard message"Explore has encountered a
>>>>>>>>> problem.....".
>>>>>>>>> I
>>>>>>>>> did a system restore thinking newly instaled software was the
>>>>>>>>> problem.
>>>>>>>>> Every
>>>>>>>>> thing was fine until I reinstalled the updates.
>>>>>>>>> Since only the update pertaining to explorer was KB942615, I
>>>>>>>>> uninstalled
>>>>>>>>> it,
>>>>>>>>> and problem solved.
>>>>>>>>> My question is...when will Microsoft have a new update to fix what
>>>>>>>>> KB942615
>>>>>>>>> was suppoed to fix or a patch to fix KB942615
>
 
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