M
MowGreen [MVP]
Can you use IE7 and visit the Windows Update site ? Hopefully, the
lastest Version of the Windows Update Agent/Client will be installed to
rectify the blank Windows Update window.
If that fails, then suggest you attempt to run the System File Checker:
Some Windows Vista functions may not work, or Windows Vista may stop
responding
http://support.microsoft.com/kb/929833
MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============
wirelessguru wrote:
> I thought I would be creative and try replacing all 7 DLLs and 3 EXEs related
> to wu* located in the System32 folder with versions from a working Vista
> installation with file dates 8/23/07. The result was Windows Updates shows a
> nearly blank box. Registering the wudriver.dll file produced the same error
> as before.
>
> "MowGreen [MVP]" wrote:
>
>
>>IF SubInACL works with Vista then why is it erring on the reg subkey you
>>previously posted ?
>>NOTE: Vista is not installed here and no such subkey to check
>>
>>I'll start with the last error code and work back up in the log:
>>
>>0x80070490 E_PROP_ID_UNSUPPORTED
>>Permission denied / [Problem initializing or using session variables] or
>>Element not found
>>
>>0x80244004 SUS_E_PT_SOAPCLIENT_CONNECT
>>failed connecting to server
>>
>>0x80072ef1 ERROR_INTERNET_OPERATION_CANCELLED
>>
>>0x8024000c SUS_E_NOOP
>>no operation is needed
>>
>>The last 3 errors were resolved. This one is what's preventing *some*
>>updates from being offered :
>>
>>2007-09-18 19:10:24:294 1048 980 Handler FATAL: UH: 0x80070490:
>>EvaluateApplicability failed in CCbs::EvaluateApplicability
>>2007-09-18 19:10:24:295 1048 980 Setup WARNING: CBS EvaluateApplicability
>>returned error, error = 0x80070490
>>2007-09-18 19:10:24:295 1048 980 Setup FATAL: Applicability evaluation
>>for setup package
>>"WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.381" failed,
>>error = 0x80070490
>>
>>I don't *think* it's an ACL issue, rather, it's a communication issue
>>due to some files not being registered properly.
>>
>>>Element not found
>>
>>Open an *Elevated* Command Prompt by right clicking cmd and choosing
>>'Run as administrator', stop the WU Service, and then register these
>>files pressing Enter after each command
>>NOTE: The net stop command may not be applicable in Vista. If so, then
>>do this first:
>>
>>>To stop the Windows Update service
>>>
>>>You must be logged on as an administrator to perform these steps.
>>>1. Open Administrative Tools by clicking the Start button, clicking Control Panel,
>>>clicking System and Maintenance, and then clicking Administrative Tools.
>>>2. Double-click Services. If you are prompted for an administrator password or
>>>confirmation, type the password or provide confirmation.
>>>3. Right-click the Windows Update service, and then click Stop.
>>
>>net stop wuauserv
>>regsvr32 wuapi.dll
>>regsvr32 wuaueng.dll
>>regsvr32 wucltux.dll
>>regsvr32 wudriver.dll
>>regsvr32 wups2.dll
>>regsvr32 wups.dll
>>regsvr32 wuwebv.dll
>>net start wuauserv
>>exit
>>
>>Restart the system and see if it can update now.
>>
>>
>>MowGreen [MVP 2003-2007]
>>===============
>> *-343-* FDNY
>>Never Forgotten
>>===============
>>
>>
>>wirelessguru wrote:
>>
>>
>>>Actually, SubInACL DOES work in Vista - at least it appears to do something.
>>>I had tried that due to the information posted in this topic
>>>http://www.microsoft.com/communitie...&tid=1f153ed7-8081-4715-a18a-fbf64f9a0012&p=1
>>>
>>>I found the present topic by typing "windows update agent installer
>>>encountered
>>>unrecoverable error" into Google - which is the error I got when I tried to
>>>install it.
>>>
>>>My 1166 KB log file only goes back to Sept. 6. Here are the log file lines
>>>from this evening turning on the computer, then manually checking for
>>>updates about 18 minutes later...
>>>
>>>2007-09-18 19:09:40:506 1048 9a8 AU AU deferring detection until wake-up
>>>from hibernation
>>>2007-09-18 19:09:42:980 1048 a20 Report WARNING: Reporter failed to upload
>>>events with hr = 8024000c.
>>>2007-09-18 19:09:42:981 1048 a20 Report WARNING: Reporter failed to upload
>>>events with hr = 8024000c.
>>>2007-09-18 19:09:45:816 1048 9a8 AU Triggering Online detection
>>>(non-interactive)
>>>2007-09-18 19:09:48:216 1048 5d0 Report Uploading 4 events using cached
>>>cookie, reporting URL =
>>>http://stats.update.microsoft.com/ReportingWebService/ReportingWebService.asmx
>>>2007-09-18 19:09:48:238 1048 5d0 Report WARNING: Failed to upload events to
>>>the server with hr = 80072ef1.
>>>2007-09-18 19:09:48:238 1048 5d0 PT WARNING: ReportEventBatch failure, error
>>>= 0x80244004, soap client error = 4, soap error code = 0, HTTP status code =
>>>200
>>>2007-09-18 19:09:48:238 1048 5d0 Report WARNING: Reporter failed to upload
>>>events with hr = 80244004.
>>>2007-09-18 19:09:48:258 1048 5d0 Report Uploading 4 events using cached
>>>cookie, reporting URL =
>>>http://stats.update.microsoft.com/ReportingWebService/ReportingWebService.asmx
>>>2007-09-18 19:09:51:626 1048 5d0 Report Reporter successfully uploaded 4
>>>events.
>>>2007-09-18 19:10:15:833 1048 9a8 AU #############
>>>2007-09-18 19:10:15:833 1048 9a8 AU ## START ## AU: Search for updates
>>>2007-09-18 19:10:15:833 1048 9a8 AU #########
>>>2007-09-18 19:10:16:497 1048 9a8 AU <<## SUBMITTED ## AU: Search for updates
>>>[CallId = {14C577DC-52BF-401C-863E-86EE36907175}]
>>>2007-09-18 19:10:16:497 1048 980 Agent *************
>>>2007-09-18 19:10:16:497 1048 980 Agent ** START ** Agent: Finding updates
>>>[CallerId = AutomaticUpdates]
>>>2007-09-18 19:10:16:497 1048 980 Agent *********
>>>2007-09-18 19:10:16:497 1048 980 Setup Checking for agent SelfUpdate
>>>2007-09-18 19:10:16:733 1048 980 Setup Client version: Core: 6.0.6000.16386
>>>Aux: 6.0.6000.16386
>>>2007-09-18 19:10:22:567 1048 980 Setup Determining whether a new setup
>>>handler needs to be downloaded
>>>2007-09-18 19:10:22:567 1048 980 Setup SelfUpdate handler is not found. It
>>>will be downloaded
>>>2007-09-18 19:10:22:586 1048 980 Setup Evaluating applicability of setup
>>>package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.381"
>>>2007-09-18 19:10:24:294 1048 980 Handler FATAL: UH: 0x80070490:
>>>EvaluateApplicability failed in CCbs::EvaluateApplicability
>>>2007-09-18 19:10:24:295 1048 980 Setup WARNING: CBS EvaluateApplicability
>>>returned error, error = 0x80070490
>>>2007-09-18 19:10:24:295 1048 980 Setup FATAL: Applicability evaluation for
>>>setup package
>>>"WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.381" failed,
>>>error = 0x80070490
>>>2007-09-18 19:10:24:296 1048 980 Setup FATAL: SelfUpdate check failed, err =
>>>0x80070490
>>>2007-09-18 19:10:24:296 1048 980 Agent * WARNING: Skipping scan,
>>>self-update check returned 0x80070490
>>>2007-09-18 19:10:24:438 1048 980 Agent * WARNING: Exit code = 0x80070490
>>>2007-09-18 19:10:24:438 1048 980 Agent *********
>>>2007-09-18 19:10:24:438 1048 980 Agent ** END ** Agent: Finding updates
>>>[CallerId = AutomaticUpdates]
>>>2007-09-18 19:10:24:438 1048 980 Agent *************
>>>2007-09-18 19:10:24:439 1048 980 Agent WARNING: WU client failed Searching
>>>for update with error 0x80070490
>>>2007-09-18 19:10:24:439 1048 ff4 AU >>## RESUMED ## AU: Search for updates
>>>[CallId = {14C577DC-52BF-401C-863E-86EE36907175}]
>>>2007-09-18 19:10:24:439 1048 ff4 AU # WARNING: Search callback failed,
>>>result = 0x80070490
>>>2007-09-18 19:10:24:439 1048 ff4 AU # WARNING: Failed to find updates with
>>>error code 80070490
>>>2007-09-18 19:10:24:439 1048 ff4 AU #########
>>>2007-09-18 19:10:24:439 1048 ff4 AU ## END ## AU: Search for updates
>>>[CallId = {14C577DC-52BF-401C-863E-86EE36907175}]
>>>2007-09-18 19:10:24:439 1048 ff4 AU #############
>>>2007-09-18 19:10:24:440 1048 ff4 AU AU setting next detection timeout to
>>>2007-09-19 07:10:24
>>>2007-09-18 19:10:24:440 1048 ff4 AU Setting AU scheduled install time to
>>>2007-09-19 10:00:00
>>>2007-09-18 19:10:29:368 1048 a68 Report REPORT EVENT:
>>>{4A15B70F-1FEE-4BE2-8EDB-EA9049EA7BBC} 2007-09-18
>>>19:10:24:296-0700 1 148 101 {61CA813A-7585-442E-A66B-B0D15CE6BDC0} 1 80070490 SelfUpdate Failure Software
>>>Synchronization Windows Update Client failed to detect with error 0x80070490.
>>>2007-09-18 19:38:20:006 1048 830 AU Triggering AU detection through
>>>DetectNow API
>>>2007-09-18 19:38:20:007 1048 830 AU Triggering Online detection (interactive)
>>>2007-09-18 19:38:20:015 1048 9a8 AU #############
>>>2007-09-18 19:38:20:023 1048 9a8 AU ## START ## AU: Search for updates
>>>2007-09-18 19:38:20:023 1048 9a8 AU #########
>>>2007-09-18 19:38:20:097 1048 9a8 AU <<## SUBMITTED ## AU: Search for updates
>>>[CallId = {28A5A840-BBBE-4F26-9EE7-57C67DE2C615}]
>>>2007-09-18 19:38:20:097 1048 cdc Agent *************
>>>2007-09-18 19:38:20:097 1048 cdc Agent ** START ** Agent: Finding updates
>>>[CallerId = AutomaticUpdates]
>>>2007-09-18 19:38:20:097 1048 cdc Agent *********
>>>2007-09-18 19:38:20:097 1048 cdc Setup Checking for agent SelfUpdate
>>>2007-09-18 19:38:20:098 1048 cdc Setup Client version: Core: 6.0.6000.16386
>>>Aux: 6.0.6000.16386
>>>2007-09-18 19:38:21:224 1048 cdc Setup Determining whether a new setup
>>>handler needs to be downloaded
>>>2007-09-18 19:38:21:224 1048 cdc Setup SelfUpdate handler is not found. It
>>>will be downloaded
>>>2007-09-18 19:38:21:225 1048 cdc Setup Evaluating applicability of setup
>>>package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.381"
>>>2007-09-18 19:38:21:506 1048 cdc Handler FATAL: UH: 0x80070490:
>>>EvaluateApplicability failed in CCbs::EvaluateApplicability
>>>2007-09-18 19:38:21:507 1048 cdc Setup WARNING: CBS EvaluateApplicability
>>>returned error, error = 0x80070490
>>>2007-09-18 19:38:21:508 1048 cdc Setup FATAL: Applicability evaluation for
>>>setup package
>>>"WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.381" failed,
>>>error = 0x80070490
>>>2007-09-18 19:38:21:508 1048 cdc Setup FATAL: SelfUpdate check failed, err =
>>>0x80070490
>>>2007-09-18 19:38:21:508 1048 cdc Agent * WARNING: Skipping scan,
>>>self-update check returned 0x80070490
>>>2007-09-18 19:38:21:596 1048 cdc Agent * WARNING: Exit code = 0x80070490
>>>2007-09-18 19:38:21:596 1048 cdc Agent *********
>>>2007-09-18 19:38:21:596 1048 cdc Agent ** END ** Agent: Finding updates
>>>[CallerId = AutomaticUpdates]
>>>2007-09-18 19:38:21:596 1048 cdc Agent *************
>>>2007-09-18 19:38:21:596 1048 cdc Agent WARNING: WU client failed Searching
>>>for update with error 0x80070490
>>>2007-09-18 19:38:21:596 1048 5dc AU >>## RESUMED ## AU: Search for updates
>>>[CallId = {28A5A840-BBBE-4F26-9EE7-57C67DE2C615}]
>>>2007-09-18 19:38:21:596 1048 5dc AU # WARNING: Search callback failed,
>>>result = 0x80070490
>>>2007-09-18 19:38:21:596 1048 5dc AU # WARNING: Failed to find updates with
>>>error code 80070490
>>>2007-09-18 19:38:21:596 1048 5dc AU #########
>>>2007-09-18 19:38:21:597 1048 5dc AU ## END ## AU: Search for updates
>>>[CallId = {28A5A840-BBBE-4F26-9EE7-57C67DE2C615}]
>>>2007-09-18 19:38:21:597 1048 5dc AU #############
>>>2007-09-18 19:38:21:597 1048 5dc AU AU setting next detection timeout to
>>>2007-09-19 07:38:21
>>>2007-09-18 19:38:21:597 1048 5dc AU Setting AU scheduled install time to
>>>2007-09-19 10:00:00
>>>2007-09-18 19:38:26:534 1048 5dc Report REPORT EVENT:
>>>{90D60600-9548-464A-B630-1411459B5151} 2007-09-18
>>>19:38:21:508-0700 1 148 101 {61CA813A-7585-442E-A66B-B0D15CE6BDC0} 1 80070490 SelfUpdate Failure Software
>>>Synchronization Windows Update Client failed to detect with error 0x80070490.
>>>
>>>
>>>
>>>
>>>"MowGreen [MVP]" wrote:
>>>
>>>
>>>
>>>>Ouch. I doubt whether SubInACL works in Vista.
>>>>Could you please post a section of the WindowsUpdate.log by going to
>>>>Start > Run > type in
>>>>
>>>>%windir%\windowsupdate.log
>>>>Click OK
>>>>
>>>>If possible, locate a section of the log from around 3/20/07.
>>>>If not, start at the bottom and work your way up to a section that shows
>>>>an ERROR, WARNING, or FATAL. Then copy&paste that along with 30 or so
>>>>*preceding* lines into your reply, please.
>>>>
>>>>MowGreen [MVP 2003-2007]
>>>>===============
>>>> *-343-* FDNY
>>>>Never Forgotten
>>>>===============
>>>>
>>>>
>>>>wirelessguru wrote:
>>>>
>>>>
>>>>
>>>>>After reading this conversation and the attempted fixes, I am having similar
>>>>>difficulty getting Windows Updates on Vista except I am getting error code
>>>>>80070490. When trying the fixes, I am also running into the same error
>>>>>messages. Here's a few more details that will hopefully help resolve this
>>>>>problem for myself and others (hopefully without having to reinstall)...
>>>>>
>>>>>1. Only running AVG Anti-Virus
>>>>>2. The Subinacl tool errors on
>>>>>HKLM\Software\Microsoft\WindowsNT\CurrentVersion\Permissions or a subkey of
>>>>>that (the DOS window is not wide enough to see the full key)
>>>>>3. Windows Update history shows that all Microsoft Updates (Office, Windows
>>>>>Defender, and Malicious Software Removal Tool) ARE being downloaded and
>>>>>installed automatically.
>>>>>4. Last Recommended Update was on 3/20/07 - KB932246 "Failed"
>>>>>5. The last successful update was on 2/27/07 - KB929685 "Successful"
>>>>>6. Control Panel > Programs and Features > Installed Updates shows "No
>>>>>updates are installed on this computer"
>>>>>
>>>>>Hopefully this helps get this problem resolved.
>>>>>
>>>>>
>>>>>"MowGreen [MVP]" wrote:
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>>getalexfr wrote:
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>>the commands you gave me to put into cmd all worked fine apart from one:
>>>>>>>regsvr32 wudriver.dll
>>>>>>>to this i have a regsvr32 window pop up saying >>
>>>>>>>
>>>>>>>The module "wudriver.dll" was loaded but the entry-point
>>>>>>>DllRegisterServer was not found.
>>>>>>>
>>>>>>>Make sure that "wudriver.dll" is a valid DLL or OCX file and then try
>>>>>>>again.
>>>>>>>
>>>>>>><<
>>>>>>>
>>>>>>>
>>>>>>>wuwebv.dll is version 7.0.600.374
>>>>>>>
>>>>>>>thanks for all your help. i've now got hold of a microsoft support team
>>>>>>>guy who is trying to help me too, by email. will post any results here,
>>>>>>>but i fear it could take some time!
>>>>>>>a
>>>>>>>
>>>>>>>
>>>>>>
lastest Version of the Windows Update Agent/Client will be installed to
rectify the blank Windows Update window.
If that fails, then suggest you attempt to run the System File Checker:
Some Windows Vista functions may not work, or Windows Vista may stop
responding
http://support.microsoft.com/kb/929833
MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============
wirelessguru wrote:
> I thought I would be creative and try replacing all 7 DLLs and 3 EXEs related
> to wu* located in the System32 folder with versions from a working Vista
> installation with file dates 8/23/07. The result was Windows Updates shows a
> nearly blank box. Registering the wudriver.dll file produced the same error
> as before.
>
> "MowGreen [MVP]" wrote:
>
>
>>IF SubInACL works with Vista then why is it erring on the reg subkey you
>>previously posted ?
>>NOTE: Vista is not installed here and no such subkey to check
>>
>>I'll start with the last error code and work back up in the log:
>>
>>0x80070490 E_PROP_ID_UNSUPPORTED
>>Permission denied / [Problem initializing or using session variables] or
>>Element not found
>>
>>0x80244004 SUS_E_PT_SOAPCLIENT_CONNECT
>>failed connecting to server
>>
>>0x80072ef1 ERROR_INTERNET_OPERATION_CANCELLED
>>
>>0x8024000c SUS_E_NOOP
>>no operation is needed
>>
>>The last 3 errors were resolved. This one is what's preventing *some*
>>updates from being offered :
>>
>>2007-09-18 19:10:24:294 1048 980 Handler FATAL: UH: 0x80070490:
>>EvaluateApplicability failed in CCbs::EvaluateApplicability
>>2007-09-18 19:10:24:295 1048 980 Setup WARNING: CBS EvaluateApplicability
>>returned error, error = 0x80070490
>>2007-09-18 19:10:24:295 1048 980 Setup FATAL: Applicability evaluation
>>for setup package
>>"WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.381" failed,
>>error = 0x80070490
>>
>>I don't *think* it's an ACL issue, rather, it's a communication issue
>>due to some files not being registered properly.
>>
>>>Element not found
>>
>>Open an *Elevated* Command Prompt by right clicking cmd and choosing
>>'Run as administrator', stop the WU Service, and then register these
>>files pressing Enter after each command
>>NOTE: The net stop command may not be applicable in Vista. If so, then
>>do this first:
>>
>>>To stop the Windows Update service
>>>
>>>You must be logged on as an administrator to perform these steps.
>>>1. Open Administrative Tools by clicking the Start button, clicking Control Panel,
>>>clicking System and Maintenance, and then clicking Administrative Tools.
>>>2. Double-click Services. If you are prompted for an administrator password or
>>>confirmation, type the password or provide confirmation.
>>>3. Right-click the Windows Update service, and then click Stop.
>>
>>net stop wuauserv
>>regsvr32 wuapi.dll
>>regsvr32 wuaueng.dll
>>regsvr32 wucltux.dll
>>regsvr32 wudriver.dll
>>regsvr32 wups2.dll
>>regsvr32 wups.dll
>>regsvr32 wuwebv.dll
>>net start wuauserv
>>exit
>>
>>Restart the system and see if it can update now.
>>
>>
>>MowGreen [MVP 2003-2007]
>>===============
>> *-343-* FDNY
>>Never Forgotten
>>===============
>>
>>
>>wirelessguru wrote:
>>
>>
>>>Actually, SubInACL DOES work in Vista - at least it appears to do something.
>>>I had tried that due to the information posted in this topic
>>>http://www.microsoft.com/communitie...&tid=1f153ed7-8081-4715-a18a-fbf64f9a0012&p=1
>>>
>>>I found the present topic by typing "windows update agent installer
>>>encountered
>>>unrecoverable error" into Google - which is the error I got when I tried to
>>>install it.
>>>
>>>My 1166 KB log file only goes back to Sept. 6. Here are the log file lines
>>>from this evening turning on the computer, then manually checking for
>>>updates about 18 minutes later...
>>>
>>>2007-09-18 19:09:40:506 1048 9a8 AU AU deferring detection until wake-up
>>>from hibernation
>>>2007-09-18 19:09:42:980 1048 a20 Report WARNING: Reporter failed to upload
>>>events with hr = 8024000c.
>>>2007-09-18 19:09:42:981 1048 a20 Report WARNING: Reporter failed to upload
>>>events with hr = 8024000c.
>>>2007-09-18 19:09:45:816 1048 9a8 AU Triggering Online detection
>>>(non-interactive)
>>>2007-09-18 19:09:48:216 1048 5d0 Report Uploading 4 events using cached
>>>cookie, reporting URL =
>>>http://stats.update.microsoft.com/ReportingWebService/ReportingWebService.asmx
>>>2007-09-18 19:09:48:238 1048 5d0 Report WARNING: Failed to upload events to
>>>the server with hr = 80072ef1.
>>>2007-09-18 19:09:48:238 1048 5d0 PT WARNING: ReportEventBatch failure, error
>>>= 0x80244004, soap client error = 4, soap error code = 0, HTTP status code =
>>>200
>>>2007-09-18 19:09:48:238 1048 5d0 Report WARNING: Reporter failed to upload
>>>events with hr = 80244004.
>>>2007-09-18 19:09:48:258 1048 5d0 Report Uploading 4 events using cached
>>>cookie, reporting URL =
>>>http://stats.update.microsoft.com/ReportingWebService/ReportingWebService.asmx
>>>2007-09-18 19:09:51:626 1048 5d0 Report Reporter successfully uploaded 4
>>>events.
>>>2007-09-18 19:10:15:833 1048 9a8 AU #############
>>>2007-09-18 19:10:15:833 1048 9a8 AU ## START ## AU: Search for updates
>>>2007-09-18 19:10:15:833 1048 9a8 AU #########
>>>2007-09-18 19:10:16:497 1048 9a8 AU <<## SUBMITTED ## AU: Search for updates
>>>[CallId = {14C577DC-52BF-401C-863E-86EE36907175}]
>>>2007-09-18 19:10:16:497 1048 980 Agent *************
>>>2007-09-18 19:10:16:497 1048 980 Agent ** START ** Agent: Finding updates
>>>[CallerId = AutomaticUpdates]
>>>2007-09-18 19:10:16:497 1048 980 Agent *********
>>>2007-09-18 19:10:16:497 1048 980 Setup Checking for agent SelfUpdate
>>>2007-09-18 19:10:16:733 1048 980 Setup Client version: Core: 6.0.6000.16386
>>>Aux: 6.0.6000.16386
>>>2007-09-18 19:10:22:567 1048 980 Setup Determining whether a new setup
>>>handler needs to be downloaded
>>>2007-09-18 19:10:22:567 1048 980 Setup SelfUpdate handler is not found. It
>>>will be downloaded
>>>2007-09-18 19:10:22:586 1048 980 Setup Evaluating applicability of setup
>>>package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.381"
>>>2007-09-18 19:10:24:294 1048 980 Handler FATAL: UH: 0x80070490:
>>>EvaluateApplicability failed in CCbs::EvaluateApplicability
>>>2007-09-18 19:10:24:295 1048 980 Setup WARNING: CBS EvaluateApplicability
>>>returned error, error = 0x80070490
>>>2007-09-18 19:10:24:295 1048 980 Setup FATAL: Applicability evaluation for
>>>setup package
>>>"WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.381" failed,
>>>error = 0x80070490
>>>2007-09-18 19:10:24:296 1048 980 Setup FATAL: SelfUpdate check failed, err =
>>>0x80070490
>>>2007-09-18 19:10:24:296 1048 980 Agent * WARNING: Skipping scan,
>>>self-update check returned 0x80070490
>>>2007-09-18 19:10:24:438 1048 980 Agent * WARNING: Exit code = 0x80070490
>>>2007-09-18 19:10:24:438 1048 980 Agent *********
>>>2007-09-18 19:10:24:438 1048 980 Agent ** END ** Agent: Finding updates
>>>[CallerId = AutomaticUpdates]
>>>2007-09-18 19:10:24:438 1048 980 Agent *************
>>>2007-09-18 19:10:24:439 1048 980 Agent WARNING: WU client failed Searching
>>>for update with error 0x80070490
>>>2007-09-18 19:10:24:439 1048 ff4 AU >>## RESUMED ## AU: Search for updates
>>>[CallId = {14C577DC-52BF-401C-863E-86EE36907175}]
>>>2007-09-18 19:10:24:439 1048 ff4 AU # WARNING: Search callback failed,
>>>result = 0x80070490
>>>2007-09-18 19:10:24:439 1048 ff4 AU # WARNING: Failed to find updates with
>>>error code 80070490
>>>2007-09-18 19:10:24:439 1048 ff4 AU #########
>>>2007-09-18 19:10:24:439 1048 ff4 AU ## END ## AU: Search for updates
>>>[CallId = {14C577DC-52BF-401C-863E-86EE36907175}]
>>>2007-09-18 19:10:24:439 1048 ff4 AU #############
>>>2007-09-18 19:10:24:440 1048 ff4 AU AU setting next detection timeout to
>>>2007-09-19 07:10:24
>>>2007-09-18 19:10:24:440 1048 ff4 AU Setting AU scheduled install time to
>>>2007-09-19 10:00:00
>>>2007-09-18 19:10:29:368 1048 a68 Report REPORT EVENT:
>>>{4A15B70F-1FEE-4BE2-8EDB-EA9049EA7BBC} 2007-09-18
>>>19:10:24:296-0700 1 148 101 {61CA813A-7585-442E-A66B-B0D15CE6BDC0} 1 80070490 SelfUpdate Failure Software
>>>Synchronization Windows Update Client failed to detect with error 0x80070490.
>>>2007-09-18 19:38:20:006 1048 830 AU Triggering AU detection through
>>>DetectNow API
>>>2007-09-18 19:38:20:007 1048 830 AU Triggering Online detection (interactive)
>>>2007-09-18 19:38:20:015 1048 9a8 AU #############
>>>2007-09-18 19:38:20:023 1048 9a8 AU ## START ## AU: Search for updates
>>>2007-09-18 19:38:20:023 1048 9a8 AU #########
>>>2007-09-18 19:38:20:097 1048 9a8 AU <<## SUBMITTED ## AU: Search for updates
>>>[CallId = {28A5A840-BBBE-4F26-9EE7-57C67DE2C615}]
>>>2007-09-18 19:38:20:097 1048 cdc Agent *************
>>>2007-09-18 19:38:20:097 1048 cdc Agent ** START ** Agent: Finding updates
>>>[CallerId = AutomaticUpdates]
>>>2007-09-18 19:38:20:097 1048 cdc Agent *********
>>>2007-09-18 19:38:20:097 1048 cdc Setup Checking for agent SelfUpdate
>>>2007-09-18 19:38:20:098 1048 cdc Setup Client version: Core: 6.0.6000.16386
>>>Aux: 6.0.6000.16386
>>>2007-09-18 19:38:21:224 1048 cdc Setup Determining whether a new setup
>>>handler needs to be downloaded
>>>2007-09-18 19:38:21:224 1048 cdc Setup SelfUpdate handler is not found. It
>>>will be downloaded
>>>2007-09-18 19:38:21:225 1048 cdc Setup Evaluating applicability of setup
>>>package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.381"
>>>2007-09-18 19:38:21:506 1048 cdc Handler FATAL: UH: 0x80070490:
>>>EvaluateApplicability failed in CCbs::EvaluateApplicability
>>>2007-09-18 19:38:21:507 1048 cdc Setup WARNING: CBS EvaluateApplicability
>>>returned error, error = 0x80070490
>>>2007-09-18 19:38:21:508 1048 cdc Setup FATAL: Applicability evaluation for
>>>setup package
>>>"WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.381" failed,
>>>error = 0x80070490
>>>2007-09-18 19:38:21:508 1048 cdc Setup FATAL: SelfUpdate check failed, err =
>>>0x80070490
>>>2007-09-18 19:38:21:508 1048 cdc Agent * WARNING: Skipping scan,
>>>self-update check returned 0x80070490
>>>2007-09-18 19:38:21:596 1048 cdc Agent * WARNING: Exit code = 0x80070490
>>>2007-09-18 19:38:21:596 1048 cdc Agent *********
>>>2007-09-18 19:38:21:596 1048 cdc Agent ** END ** Agent: Finding updates
>>>[CallerId = AutomaticUpdates]
>>>2007-09-18 19:38:21:596 1048 cdc Agent *************
>>>2007-09-18 19:38:21:596 1048 cdc Agent WARNING: WU client failed Searching
>>>for update with error 0x80070490
>>>2007-09-18 19:38:21:596 1048 5dc AU >>## RESUMED ## AU: Search for updates
>>>[CallId = {28A5A840-BBBE-4F26-9EE7-57C67DE2C615}]
>>>2007-09-18 19:38:21:596 1048 5dc AU # WARNING: Search callback failed,
>>>result = 0x80070490
>>>2007-09-18 19:38:21:596 1048 5dc AU # WARNING: Failed to find updates with
>>>error code 80070490
>>>2007-09-18 19:38:21:596 1048 5dc AU #########
>>>2007-09-18 19:38:21:597 1048 5dc AU ## END ## AU: Search for updates
>>>[CallId = {28A5A840-BBBE-4F26-9EE7-57C67DE2C615}]
>>>2007-09-18 19:38:21:597 1048 5dc AU #############
>>>2007-09-18 19:38:21:597 1048 5dc AU AU setting next detection timeout to
>>>2007-09-19 07:38:21
>>>2007-09-18 19:38:21:597 1048 5dc AU Setting AU scheduled install time to
>>>2007-09-19 10:00:00
>>>2007-09-18 19:38:26:534 1048 5dc Report REPORT EVENT:
>>>{90D60600-9548-464A-B630-1411459B5151} 2007-09-18
>>>19:38:21:508-0700 1 148 101 {61CA813A-7585-442E-A66B-B0D15CE6BDC0} 1 80070490 SelfUpdate Failure Software
>>>Synchronization Windows Update Client failed to detect with error 0x80070490.
>>>
>>>
>>>
>>>
>>>"MowGreen [MVP]" wrote:
>>>
>>>
>>>
>>>>Ouch. I doubt whether SubInACL works in Vista.
>>>>Could you please post a section of the WindowsUpdate.log by going to
>>>>Start > Run > type in
>>>>
>>>>%windir%\windowsupdate.log
>>>>Click OK
>>>>
>>>>If possible, locate a section of the log from around 3/20/07.
>>>>If not, start at the bottom and work your way up to a section that shows
>>>>an ERROR, WARNING, or FATAL. Then copy&paste that along with 30 or so
>>>>*preceding* lines into your reply, please.
>>>>
>>>>MowGreen [MVP 2003-2007]
>>>>===============
>>>> *-343-* FDNY
>>>>Never Forgotten
>>>>===============
>>>>
>>>>
>>>>wirelessguru wrote:
>>>>
>>>>
>>>>
>>>>>After reading this conversation and the attempted fixes, I am having similar
>>>>>difficulty getting Windows Updates on Vista except I am getting error code
>>>>>80070490. When trying the fixes, I am also running into the same error
>>>>>messages. Here's a few more details that will hopefully help resolve this
>>>>>problem for myself and others (hopefully without having to reinstall)...
>>>>>
>>>>>1. Only running AVG Anti-Virus
>>>>>2. The Subinacl tool errors on
>>>>>HKLM\Software\Microsoft\WindowsNT\CurrentVersion\Permissions or a subkey of
>>>>>that (the DOS window is not wide enough to see the full key)
>>>>>3. Windows Update history shows that all Microsoft Updates (Office, Windows
>>>>>Defender, and Malicious Software Removal Tool) ARE being downloaded and
>>>>>installed automatically.
>>>>>4. Last Recommended Update was on 3/20/07 - KB932246 "Failed"
>>>>>5. The last successful update was on 2/27/07 - KB929685 "Successful"
>>>>>6. Control Panel > Programs and Features > Installed Updates shows "No
>>>>>updates are installed on this computer"
>>>>>
>>>>>Hopefully this helps get this problem resolved.
>>>>>
>>>>>
>>>>>"MowGreen [MVP]" wrote:
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>>getalexfr wrote:
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>>the commands you gave me to put into cmd all worked fine apart from one:
>>>>>>>regsvr32 wudriver.dll
>>>>>>>to this i have a regsvr32 window pop up saying >>
>>>>>>>
>>>>>>>The module "wudriver.dll" was loaded but the entry-point
>>>>>>>DllRegisterServer was not found.
>>>>>>>
>>>>>>>Make sure that "wudriver.dll" is a valid DLL or OCX file and then try
>>>>>>>again.
>>>>>>>
>>>>>>><<
>>>>>>>
>>>>>>>
>>>>>>>wuwebv.dll is version 7.0.600.374
>>>>>>>
>>>>>>>thanks for all your help. i've now got hold of a microsoft support team
>>>>>>>guy who is trying to help me too, by email. will post any results here,
>>>>>>>but i fear it could take some time!
>>>>>>>a
>>>>>>>
>>>>>>>
>>>>>>