Event Viewer: I checked the application logs and there were a few errors and
more warnings. In the system logs their were a number of errors only on
ati3mtag. Seeing the ati does that mean ATI (my graphics card?) or is that
something different? I'm not familiar with these logs.
Windows Update History: It's fine.
Drivers: No yellow question marks. I've run a program called Driver
Detective to find any updated drivers for my computer as well and it
conflicts with the drivers my motherboard gives me. I don't know if I trust
the program.
Cleaned up after all the changes?: I don't understand this question.
sigverif.exe: The following came up not signed:
mxdwdrv.dll
mxdwdui.dll
mxdwdui.gpd
mxdwdui.ini
stddtype.gdl
stdschem.gdl
stdschmx.gdl
unidrv.dll
unidrvui.dll
unires.dll
HD Tune:
HD Tune: WDC WD800JB-00ETA0 Information
Firmware version : 77.07W77
Serial number : WD-WMAHL1248571
Capacity : 74.5 GB (~80.0 GB)
Buffer size : 8192 KB
Standard : ATA/ATAPI-6
Supported mode : UDMA Mode 5 (Ultra ATA/100)
Current mode : UDMA Mode 5 (Ultra ATA/100)
S.M.A.R.T : yes
48-bit Address : yes
Read Look-Ahead : yes
Write Cache : yes
Host Protected Area : yes
Device Configuration Overlay : yes
Automatic Acoustic Management: yes
Power Management : yes
Advanced Power Management : no
Power-up in Standby : no
Security Mode : yes
Firmware Upgradable : yes
Partition : 1
Drive letter : C:\
Label :
Capacity : 76308 MB
Usage : 26.00%
Type : NTFS
Bootable : Yes
HD Tune: WDC WD800JB-00ETA0 Health
ID Current Worst ThresholdData Status
(01) Raw Read Error Rate 200 197 51 0 Ok
(03) Spin Up Time 90 87 21 2008 Ok
(04) Start/Stop Count 100 100 40 710 Ok
(05) Reallocated Sector Count 200 200 140 0 Ok
(07) Seek Error Rate 200 200 51 0 Ok
(09) Power On Hours Count 58 58 0 31142 Ok
(0A) Spin Retry Count 100 99 51 0 Ok
(0B) Calibration Retry Count 100 100 51 2 Ok
(0C) Power Cycle Count 100 100 0 680 Ok
(C2) Temperature 110 253 0 33 Ok
(C4) Reallocated Event Count 200 200 0 0 Ok
(C5) Current Pending Sector 200 200 0 0 Ok
(C6) Offline Uncorrectable 200 200 0 0 Ok
(C7) Ultra DMA CRC Error Count 200 253 0 0 Ok
(C8) Write Error Rate 200 85 51 0 Ok
Power On Time : 31142
Health Status : Ok
HD Tune: WDC WD800JB-00ETA0 Error Scan
Scanned data : 76288 MB
Damaged Blocks : 0.0 %
Elapsed Time : 31:03
High Heat: In the process of doing the error scan the temperature on HD Tune
started at 29C and went up to 51C/123F. I believe anything over 120F is hot?
However, if the computer was overheating why would it be overheating now that
I did a reformat and not before hand when the computer had more programs and
worse cache? Plus, why, if it was overheating, would it be freezing instead
of shutting down? Normally, when a computer overheats it shuts down for
safety not freeze and continue to run. (These are just a few thoughts.)
"Gerry" wrote:
> Anaka
>
> No error messages? Does that include a complete review of all reports in
> the System and Application logs in Event Viewer?
>
> Have you checked Windows Update History to check that installed
> correctly? Problems recently for some users involving Net Framework
> updates.
>
> Have you cleaned up after all the changes?
>
> Drivers? Are there any yellow question marks in Device Manager? Right
> click on the My Computer icon on your Desktop and select Properties,
> Hardware,Device Manager. If yes what is the Device Error code?
>
> Try Start, Run, type "sigverif.exe" without quotes and hit OK. What
> drivers are listed as unsigned? Disregard those which are not checked.
>
> I would try HD Tune (freeware).
> Download and run it and see what it turns up.
> http://www.hdtune.com/
>
> Select the Info tabs and place the cursor on the drive under Drive
> letter and then double click the two page icon ( copy to Clipboard )
> and copy into a further message.
>
> Select the Health tab and then double click the two page icon ( copy
> to Clipboard ) and copy into a further message. Also do a full surface
> scan with HD Tune.
>
>
>
> --
>
> Hope this helps.
>
> Gerry
> ~~~~
> FCA
> Stourport, England
> Enquire, plan and execute
> ~~~~~~~~~~~~~~~~~~~
>
>
>
>
>
> Anaka wrote:
> > I did a harddrive diagnostic test quick and extended and found no
> > errors.
> >
> > "Anaka" wrote:
> >
> >> Wow that's a lot of questions. I just did a memory test with Windows
> >> Memory Diagonistics and it passed all the tests. I think this may be
> >> helpful, my computer will also freeze in safe mode.
> >>
> >> And to answer:
> >> 1. There were no problems prior to reformating my computer. The
> >> reason I reformated was because I wanted a to optimize my system. I
> >> do this once or twice a year when needed. Your harddrive becomes
> >> fragmented due to moving files, downloading files, uninstalling and
> >> installing, and etc. I wanted to clean my harddrive so I could have
> >> less cache misses. I was planning to install all my programming
> >> applications (VS, DirectX SDK, V Tune, MSDN, etc.) which eats up a
> >> lot of space and I need it to be as neatly placed as possible. I
> >> hope that answers that question.
> >>
> >> 2. When I did a CHKDSK the last 2 steps (4 and 5) took a long time to
> >> complete. Seeing as I have tested a lot of other things I believe it
> >> may be the harddrive. I am having trouble finding the diagnostic
> >> utility for my harddrive. The model is WDC WD800JB-00ETA0 if anyone
> >> can help me with that.
> >>
> >> 3. To reformat my computer I made a floopy bootdisk. Inserted it and
> >> let it run. Restarted my computer with OS CD and went to the blue
> >> setup screen. I deleted my old partition and then created a new one
> >> afterwards. It went through the setup process and restarted. Then
> >> the OS setup started. Everything went smoothly. I did not have any
> >> freezing problems at this point.
> >>
> >> 4. No error messages. Yes, I could boot up fine with the fresh
> >> install. I immediately went to the motherboard's website let it scan
> >> and pick up my motherboard which it did correctly. I downloaded all
> >> the drivers it listed. No freezing occured after this point. I did
> >> windows updates. (SP1, SP2) It had to of done about 200 updates
> >> throughout all of that. I updated my graphics card drivers at this
> >> point. It wouldn't allow me to without .NET
> >> 2.0. After this point I started having freezing problems.
> >>
> >> 5. No I do not believe so.
> >>
> >> 6. The freezing is random. It may not even get to the logon screen.
> >> Most of the time it does. Sometimes it freezes when you are logging
> >> on after you clicked on your name. Sometimes it freezes when
> >> starting up programs. I have no starting programs other than
> >> drivers. Sometimes it doesn't freeze for a couple minutes to a
> >> couple hours. I haven't seen it go for longer than 2 hours without
> >> freezing.
> >>
> >> 7. See 6.
> >>
> >> 8. No the screen up stops updating. I do not get the white screen
> >> meaning my graphics card ran out of memory or a black screen (no
> >> idea what that means). No distortion as well.
> >>
> >> 9. I restart the computer with the restart key until it will allow
> >> me back on.
> >>
> >> 10. On the problem PC. Lol.
> >>
> >> 11. See 1.
> >>
> >> "Anna" wrote:
> >>
> >>>
> >>> "Anaka" <Anaka@discussions.microsoft.com> wrote in message
> >>> news:BA3B7AD3-302D-4464-A80F-6C62E019633B@microsoft.com...
> >>>> I recently (last night) reformatted my computer and reinstalled
> >>>> Windows XP Home Edition. I installed my drivers directly from the
> >>>> manufactor's websites.
> >>>> When my computer freezes the mouse stops responding and you can't
> >>>> get any response from the computer from Alt-tabbing, windows key,
> >>>> or Ctrl+alt+deling
> >>>> but the computer continues to run. It does not shut down or crash.
> >>>> (No errors
> >>>> appear, No BSOD) I believe it must be a hardware problem. I've
> >>>> done a CHKDSK
> >>>> on my harddrive and will do a memory test on my RAM as soon as I
> >>>> find a floppy disk. Before I reformatted I have never had or seen
> >>>> this problem before on my computer. I have fully updated windows
> >>>> with Windows Update. I am
> >>>> also currently running a scan of my computer with OneCare. I am
> >>>> also monitoring the temperature of my computer with a motherboard
> >>>> monitor and it
> >>>> isn't overheating. I don't really know where to go from here and I
> >>>> can't really afford to take it to a computer shop that will just
> >>>> convince me to buy
> >>>> new unneeded parts for my desktop. Can anyone suggest any help?
> >>>
> >>>
> >>> Anaka:
> >>> 1. You say this "freezing" problem arose after you "reformatted my
> >>> computer" and apparently fresh-installed the XP OS. Did you do this
> >>> fresh install of XP because of some problem(s) you were previously
> >>> having with your system? Could this have any bearing on your
> >>> present problem?
> >>>
> >>> 2. Do you think there could be some problem with your HDD
> >>> (notwithstanding the chkdsk routine)? Think it might be wise to
> >>> check out the disk with the diagnostic utility that should be
> >>> available for download from the manufacturer of the HDD?
> >>>
> >>> 3. When you say you "reformatted my computer" - did you do this
> >>> through the XP installation process, i.e., through the XP
> >>> installation CD? If not, how did you "reformat" the HDD? Are you
> >>> working with multiple HDDs?
> >>>
> >>> 4. When you fresh installed the OS were there any problems of any
> >>> kind during the installation process? No error messages of any
> >>> kind? It went smoothly and without incident? And you were able to
> >>> boot to a Desktop immediately following the XP install? And you
> >>> were able to install the motherboard drivers without any problems
> >>> immediately after the XP install, right? So when did this
> >>> "freezing" problem occur?
> >>>
> >>> 5. Do you think something possibly went awry with the OS
> >>> installation process and it may simply be worthwhile to undertake
> >>> another fresh install? Is this practical in your situation? Have
> >>> you given that any thought?
> >>>
> >>> 6. As to your present problem - are you *always* able to boot to a
> >>> Desktop without incident? No problems at all re booting up?
> >>>
> >>> 7. When does this "freezing" occur? Right after bootup? At random
> >>> times? When you perform a specific act?
> >>>
> >>> 8. I take it from your description that when this "freezing"
> >>> occurs, it affects the mouse & keyboard but the screen display is
> >>> unaffected - no black screen or screen distortion, etc.
> >>>
> >>> 9. So what do you do when this happens? Reboot? Power down and
> >>> start up again? And the same "freezing" situation reccurs?
> >>>
> >>> 10. You obviously was able to post your message re this problem?
> >>> You did so on the "problem" machine? Or are you using another PC?
> >>>
> >>> 11. And finally, just to repeat - you say (or at least inferred)
> >>> that you had no problems with your PC prior to undertaking a fresh
> >>> install of the XP OS, although it's unclear why you found it
> >>> necessary to fresh install the OS. That this problem arose *only*
> >>> after you installed the OS, right?
> >>> Anna
>
>
>