Rich-M
Well-Known Member
I guess in your case the other nice thing is they come to you...I wish I could have that luxury. I am not wasting the time going to the same people over and over again for the same reasons....
Acronis Problem
- Thread starter allheart55 (Cindy E)
- Start date
allheart55 (Cindy E)
Administrator
I hear what you are saying, Rich. 
Some people you just can't educate no matter how hard you try.
More importantly, money is money.
Someone has to do it, it may as well be me.
So, when it comes to certain people, Acronis SZ has made my life a lot easier.
Some people you just can't educate no matter how hard you try.
More importantly, money is money.
Someone has to do it, it may as well be me.So, when it comes to certain people, Acronis SZ has made my life a lot easier.
DSTM
Active Member
How are you wasting your time if you are getting paid each time? Rich.
Rich-M
Well-Known Member
Ok I should have explained that one better Dougie. Sooner or later I found when I first started doing this that the ones who create the most issues, are the same ones who sooner or later blame the tech and mutter something like a "capitalist pig" (under they breath) so while I don't like doing the same thing over and over again, until I started trying to show the clients how to avoid the issues I found that undertone was always there and they seldom called me back more than a second time anyway. Then the really scary part is if they think that way, what do they tell their friends? I do advertise but I find my best referrals are word of mouth and I have long believed that is because I try so hard to make them better users. Its a part of my whole "MO" because from the time I walk in I am trying to make them better users and remind them we will keep fixing theirs until it becomes economically unfeasible, and then they will buy mine. Since I began with this "MO" I almost never lose a client once I go there and they know they are supposed to recruit "more nice folks like themselves for me" which is why I leave them 5 business cards, one of which is a magnet!
Last edited:
DSTM
Active Member
I see where your coming from now, Rich. I strongly believe in magnets. I owned a large Carpet cleaning company with franchises which I got out of in 1999. Believe it or not I still get an odd call for carpet cleaning because some still have magnets on their fridge 15 yrs later.Magnets work.
Rich-M
Well-Known Member
Yeah I often times just "slap" one on the refrigerator as I am walking through the home. 15 years later tells you it was a good experience for them Dougie and when people have a good experience, they call you back as you know.
Good idea a magnet. I give all my customers that I build for a binder with their name and my company name and the detailed burn-in procedure with verification, and a full listing of all components with warranty and contact info. I will definitely think about that magnet idea.
Similar threads
