Re: Security Updates fail to install.

[Crossposted to IE Security and Windows Update newsgroups.]

The correct newsgroup for Windows Update issues (as I pointed out in my

reply to your original thread) is microsoft.public.windowsupdate.

Your original thread in IE Security newsgroup:

http://groups.google.com/group/microsoft.public.internetexplorer.security/browse_frm/thread/b6c5b934f7ebd29b

Did you try KB943144?

> I received a response to that original post from PA Bear, and followed

> his

> suggestion found in [KB906602] - "How to troubleshoot common

> Windows Update, Microsoft Update, and Windows Server Update Services

> installation issues."

I also pointed you to the WindowsUpdate.log and

http://support.microsoft.com/kb/902093: Did you find any Errors in

WindowsUpdate.log associated with those failed updates?

I also pointed you to free support options

(https://support.microsoft.com/oas/default.aspx?gprid=6527): Did you open a

free support incident?

A boatload of updates were released on 12 Aug-08, one of which

replaces/supersedes KB950759 (released in Jun-08): Are you being offered

these updates now?

What anti-virus application or security suite is installed? What

anti-spyware applications (other than Defender)? What third-party firewall

(if any)? Were any of these applications running when you installed WinXP

SP3?

EDIT: In another thread in WinXP General

(http://groups.google.com/group/microsoft.public.windowsxp.general/browse_frm/thread/ffd2df033114a7fb),

you state that Norton 360 was recently installed. When (date) did you

install it? Did you upgrade to Norton 360 from an earlier version of a

Norton application (e.g., NAV 2004)?

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

AumHa VSOP & Admin http://aumha.net

DTS-L http://dts-l.net/

Ed Wood wrote:

> I posted the following message on the

> microsoft.public.internetexplorer.security website on 8/1/08. That seems

> to

> be the wrong website for the post. Here is the original post.

>

> ____________________________________________________________________

> For several months now, I get a toolbar notice to install some updates to

> Windows XP & IE.

>

> I am running Windows XP Professional SP3, and IE 7.

>

> The following security undates fail to install:

> Cumulative Security update for Activex Killbits for Windows XP

> (KB950760)

> Security Update ofr Windows XP (KB950762)

> Cumulative Security Update for IE 7 for Windows XP (KB950759)

> Security Update for Windows XP (KB951376)

>

> If these updates are critical, how can I force them to install? If they

> are

> not critical, how can I stop the update manager from constantly reminding

> me

> that I need to install these updates? I don't want to turn off the

> automatic

> updates, but I can't figure out how to remove this reminder. It is on the

> taskbar, and on the shutdown window whenever I go to shut down my computer

> from time to time.

>

> Thanks for any help and suggestions anyone might have.

>

> Ed Wood

> __________________________________________________________________

>

> I received a response to that original post from PA Bear, and followed

> his

> suggestion found in White Paper #906602 - "How to troubleshoot common

> Windows Update, Microsoft Update, and Windows Server Update Services

> installation issues."

>

> That did not solve the problem, and I still get the "Update failed"

> message,

> along with the Yellow shield on my taskbar wanting me to install the

> updates.

>

> Does anyone have any more suggestions on how to solve this problem?

>

> Thanks,