Re: Problems with Removable Storage

"Srinivasan" wrote:

> Thank you very much for the help that you gave me. It solved my problem

> totally. I've done everything that you said and also deleted the contents of

> the %SystemRoot%\system32\ntmsdata folder while in safe mode after stopping

> the removable storage service.

> Then, now when I'm logged back under normal mode, I don't get any errors and

> also am able to backup and restore files using the Backup Utility.

> Thank you very much!!!

> --

> from,

> Srinivasan S.R.,

> Bangalore, India

>

>

> "Poprivet" wrote:

>

> > Srinivasan wrote:

> > > I played with Removable Storage on Computer Management. Although I do

> > > have access to the system as administrator, I somehow seem to have

> > > blocked Removable Storage service access to all users including me.

> > > I am able to use Removable storage but I do get error messages such as

> > > "Backup Utility cannot connect to Removable Storage service. This

> > > service is required for use of tape drives and other backup devices.

> > > Please exit and start the Removable Storage srevice using System

> > > services function of the Management Console". I have done that and

> > > tried System Restore too but all attempts are in vain.

> > > I tried using Safe Mode to log in as Administrator and remove this

> > > problem but since that service can't be started in Safe Mode, even

> > > that option is gone.

> > > My final option is to use System Recovery which puts the system back

> > > to factory settings.If there is an alternative via which I can repair

> > > this problem, please let me know.

> >

> > Remove and reinstall the Removable Storage device. Software AND hardware.

> > Once removed, let XP redetect the hardware and reinstall the software.

> >

> > HTH

> > Pop`

> >

> >

> >

I Had the same problem but solved this way:

- stop the RSM service

- Delete the content of %systemroot%\system32\NtMsData\

- restart the RSM service