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After shutting down hub's computer for the evening with no problems, and then

booting in the a.m., he is now getting msctfime.ime errors relating to

iexplore.exe. When he tries to open Internet Explorer he immediately gets a

report reading:

 

Internet Explorer

Internet Explorer has encountered a problem and needs to close. We are

sorry for the inconvenience.

If you were working on something, the information you were working on might

be lost.

Please tell Microsoft about this problem. ETC.

 

This is what the error report contains:

Error signature:

AppName: iexplore.exe

AppVer: 7.0.600.16674

ModName: msctfime.ime

ModVer: 5.1.2600.2180

Offset: 000076a0

 

Internet Explorer 7 will no longer open.

 

He also got the same msctfime.ime error concerning the "helpctr.exe"

 

Error report contains:

 

AppName: helpctr.exe

AppVer: 5.1.2600.2180

ModVer: 5.1.2600.2180

Offset: 00007fc3

 

HelpCtr will open, but upon trying to CLOSE it, we get the above error.

 

How do we correct this problem? Any help would be greatly appreciated!

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