Posted July 17, 200816 yr Hi, I wanted to update my Windows. I went to Windows update, and it told me I needed to download and install the following: Update for Background Intelligent Transfer Service (BITS) 2.0 and WinHTTP 5.1 (KB842773) Microsoft Windows Installer 3.1 Then, I was notified that the installations failed: “Failed Updates For help installing an update successfully, see the solution under each problem description.†The site told me to see the solution under a problem description, but there was no problem description. “Problem: Please check your update history for a description.  Update for Background Intelligent Transfer Service (BITS) 2.0 and WinHTTP 5.1 (KB842773)  Microsoft Windows Installer 3.1†I was told to check the problems by looking at my update history, but was told I do not have a history because I did not successfully install any updates. “You have not yet installed updates from this website or by turning on automatic updating on your computer. To select and install updates now, go to our Home page.†I was told to go the homepage to download updates, but, as my computer will not allow the installation of updates, I am unable to use Windows Update. Please advise, please. I use Windows 2000 and IE6.0. Thank you.
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