Posted July 13, 200816 yr FYI: HP sucks. avoid their MFP products at all costs if you're running any type of Vista! i don't know what their problem is, but they simply cant get their drivers right. these are my symptoms: 1. all of the scanners uninstall by themselves inexplicably. 2. HP Solution Center (hpqscnw...exe) crashes 95% of the time 3. all other scanning software, like MS Office document scanner, can't use the TWAIN device or will get the same error. 4. when it doesn't crash, i often get "...can't scan. device is in use by another device..." (or something to that effect) when it isn't. Heres what i had gone through trying to get a good functioning MFP and i still only get intermittent performance. 1. bought newer versions of MFPs: 7410, 6310, 6180. all have the same problem 2. bought 3 types of Vista, 64 bit Ultimate, 32 bit Ultimate, 32 bit Home PRemium. Home premium has the fewest errors occurance. 3. uninstalled/clean installed HP "updated" drivers a billion times 4. uninstalled/ reinstalled/ configured Norton IS and Windows firewalls as many times i now basically have to reinstall the scanners just about every 3 uses. Stay away from HP if you want to remain sane. PS none of these issues occur with XP. i'm beginning to think that Vista is a total bust and i should just return to XP all together or switch to Mac OSX now that their latest software has caught up with Vista feature set. 1. i've bought 3 Officejets, 7410, 6310 and 6180.
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