RE: Error installing (KB 921896)

I have the same problem as this most in this thread and attach my Hotfix log.

Can you help please? It is so frustrating - 45 attempts without success!

07/11/2008 12:21:41.234

================================================================================

07/11/2008 12:21:41.234 Hotfix package launched

07/11/2008 12:21:41.375 Registry: Opened registry key

"SOFTWARE\Microsoft\Windows\CurrentVersion"

07/11/2008 12:21:41.375 Registry: Read registry key value "CommonFilesDir",

string value = C:\Program Files\Common Files

07/11/2008 12:21:41.375 Registry: Opened registry key

"SOFTWARE\Microsoft\Windows\CurrentVersion"

07/11/2008 12:21:41.375 Registry: Read registry key value "ProgramFilesDir",

string value = C:\Program Files

07/11/2008 12:21:41.375 Local Computer:

07/11/2008 12:21:41.375 Target Details: YOUR-B5698FD8A0

07/11/2008 12:21:41.375 commonfilesdir = C:\Program Files\Common Files

07/11/2008 12:21:41.375 lcidsupportdir = c:\0182380578d681c4efcd\1033

07/11/2008 12:21:41.375 programfilesdir = C:\Program Files

07/11/2008 12:21:41.375 programfilesdir_wow = C:\Program Files

07/11/2008 12:21:41.375 supportdir = c:\0182380578d681c4efcd

07/11/2008 12:21:41.375 supportdirlocal = c:\0182380578d681c4efcd

07/11/2008 12:21:41.375 windir = C:\WINDOWS

07/11/2008 12:21:41.390 winsysdir = C:\WINDOWS\system32

07/11/2008 12:21:41.390 winsysdir_wow = C:\WINDOWS\SysWOW64

07/11/2008 12:21:41.390

07/11/2008 12:21:41.390 Enumerating applicable products for this patch

07/11/2008 12:21:41.390 Found SQL 2005 Express product definition

07/11/2008 12:21:42.843 Enumeration: Determining QFE level for product

instance MSSMLBIZ

07/11/2008 12:21:42.859 Enumeration: Associated hotfix build information not

found for the following file: c:\Program Files\Microsoft SQL

Server\MSSQL.1\MSSQL\Binn\SQLServr.exe

07/11/2008 12:21:42.859 Enumeration: Found following QFE level for product

instance MSSMLBIZ: 2047

07/11/2008 12:21:42.859 Enumeration: Determining GDR branching Hotfix for

product instance MSSMLBIZ

07/11/2008 12:21:42.859 Enumeration: Associated hotfix build information not

found for the following file: c:\Program Files\Microsoft SQL

Server\MSSQL.1\MSSQL\Binn\SQLServr.exe

07/11/2008 12:21:42.859 Enumeration: No GDR branch Hotfix found for product

instance MSSMLBIZ

07/11/2008 12:21:42.875 Registry: Opened registry key

"SOFTWARE\Microsoft\Windows\CurrentVersion"

07/11/2008 12:21:42.875 Registry: Read registry key value "CommonFilesDir",

string value = C:\Program Files\Common Files

07/11/2008 12:21:42.875 Registry: Opened registry key

"SOFTWARE\Microsoft\Windows\CurrentVersion"

07/11/2008 12:21:42.875 Registry: Read registry key value "ProgramFilesDir",

string value = C:\Program Files

07/11/2008 12:21:42.875 Product discovery completed during the install

process for MSSMLBIZ

07/11/2008 12:21:42.875 SP Level check completed during the install process

for MSSMLBIZ

07/11/2008 12:21:42.875 Product language check completed during the install

process for MSSMLBIZ

07/11/2008 12:21:42.875 Product version check completed during the install

process for MSSMLBIZ

07/11/2008 12:21:42.875 Command-line instance name check completed during

the install process

07/11/2008 12:21:42.875 SKU check completed during the install process for

MSSMLBIZ

07/11/2008 12:21:42.875 Baseline build check completed during the

installation process for MSSMLBIZ

07/11/2008 12:21:42.875 Baseline build check completed during the install

process

07/11/2008 12:21:42.875 Product Enumeration Results:

07/11/2008 12:21:42.890 INF File Name:

c:\0182380578d681c4efcd\HotFixExpress.inf

07/11/2008 12:21:42.890 baselinebuild = 1399

07/11/2008 12:21:42.890 build = 3042

07/11/2008 12:21:42.890 description = Express Database Services

07/11/2008 12:21:42.890 details = Service Pack for the SQL Server database

engine, and the tools for managing relational and XML data, Replication, and

Full-Text Search.

07/11/2008 12:21:42.890 installerlogpath = <PROGRAMFILESDIR>\Microsoft SQL

Server\90\Setup Bootstrap\LOG\Hotfix

07/11/2008 12:21:42.890 kbarticle = KB921896

07/11/2008 12:21:42.890 kbarticlehyperlink =

http://support.microsoft.com/?kbid=921896

07/11/2008 12:21:42.890 lcid = 1033

07/11/2008 12:21:42.890 legalproductname = SQL Server Express Database

Services 2005

07/11/2008 12:21:42.890 machinetype = x86

07/11/2008 12:21:42.890 package = HotFixExpress

07/11/2008 12:21:42.890 packagetype = SP

07/11/2008 12:21:42.890 productname = SQL9Express

07/11/2008 12:21:42.890 relatedlinks =

<LCIDSUPPORTDIR>\FinalSQL2005Information.rtf

07/11/2008 12:21:42.890 servicepackname = Microsoft SQL Server 2005

Service Pack 2 Setup

07/11/2008 12:21:42.890 sku = EXPRESS

07/11/2008 12:21:42.890 splevel = 2

07/11/2008 12:21:42.906 sqlutility = sqlcmd.exe

07/11/2008 12:21:42.906 supportdir = c:\0182380578d681c4efcd

07/11/2008 12:21:42.906 validateauthentication = true

07/11/2008 12:21:42.906 version = 9

07/11/2008 12:21:42.906

07/11/2008 12:21:42.906 File Group Details: EXE

07/11/2008 12:21:42.906 parameters = INSTANCENAME=<NAME>

07/11/2008 12:21:42.906 sourcepath = <SUPPORTDIR>\<PACKAGE>\Files

07/11/2008 12:21:42.906 File Details: SQLEXPR.EXE

07/11/2008 12:21:42.906

07/11/2008 12:21:42.906 Instance Details: MSSMLBIZ

07/11/2008 12:21:42.906 associatedhotfixbuild = 0

07/11/2008 12:21:42.906 clustername =

07/11/2008 12:21:42.906 features =

SQL_Data_Files,SQL_Engine,SQL_SharedTools

07/11/2008 12:21:42.906 fullversion = 2005.090.2047.00

07/11/2008 12:21:42.906 hiveregpath = Software\Microsoft\Microsoft SQL

Server\MSSQL.1

07/11/2008 12:21:42.906 id = MSSQL.1

07/11/2008 12:21:42.921 installsqldatadir = c:\Program Files\Microsoft

SQL Server\MSSQL.1\MSSQL

07/11/2008 12:21:42.921 installsqldir = c:\Program Files\Microsoft SQL

Server\MSSQL.1\MSSQL

07/11/2008 12:21:42.921 lcid = 1033

07/11/2008 12:21:42.921 name = MSSMLBIZ

07/11/2008 12:21:42.921 productcode =

{2AFFFDD7-ED85-4A90-8C52-5DA9EBDC9B8F}

07/11/2008 12:21:42.921 qfelevel = 2047

07/11/2008 12:21:42.921 servicename = MSSQL$MSSMLBIZ

07/11/2008 12:21:42.921 sku = EXPRESS

07/11/2008 12:21:42.921 sp = 1

07/11/2008 12:21:42.921 type = SQL Server Standalone Product

07/11/2008 12:21:42.921 vermajbld = 2047

07/11/2008 12:21:42.921 version = 9

07/11/2008 12:21:42.921

07/11/2008 12:21:42.968 Authenticating user using Windows Authentication

07/11/2008 12:21:42.968 SQL Service MSSQL$MSSMLBIZ was not previously

running, started for authentication

07/11/2008 12:21:42.984 Starting service: MSSQL$MSSMLBIZ

07/11/2008 12:21:48.750 Unable to start service: MSSQL$MSSMLBIZ

07/11/2008 12:21:48.765 The following exception occurred: Unable to start

service Date: 07/11/2008 12:21:48.765 File:

\depot\sqlvault\stable\setupmainl1\setup\sqlse\sqlsedll\service.cpp Line: 318

07/11/2008 12:21:48.765 The following exception occurred: Unable to start

service Date: 07/11/2008 12:21:48.765 File:

\depot\sqlvault\stable\setupmainl1\setup\sqlse\sqlsedll\control.cpp Line:

2509

07/11/2008 12:21:48.765 The patch installation could not proceed due to

unexpected errors

07/11/2008 12:21:49.953 Watson: Param1 = Unknown

07/11/2008 12:21:49.953 Watson: Param2 = 0x2b22

07/11/2008 12:21:49.953 Watson: Param3 = Unknown

07/11/2008 12:21:49.953 Watson: Param4 = Unknown

07/11/2008 12:21:49.953 Watson: Param5 = control.cpp@2509

07/11/2008 12:21:49.953 Watson: Param6 = Unknown

07/11/2008 12:21:49.968 Watson: Param7 = SQL9Express

07/11/2008 12:21:49.968 Watson: Param8 = @

07/11/2008 12:21:49.968 Watson: Param9 = x86

07/11/2008 12:21:49.968 Watson: Param10 = 3042

"Peter Saddow [Microsoft]" wrote:

> Looks like you have SQL Server 2005 Express Edition installed.

>

> Could you post the contents of the summary.txt log located at C:\Program

> Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix? We can then debug

> the issue.

>

> Thanks,

> Peter Saddow [MSFT]

>

>

> "DavidW" wrote:

>

> > This is listed as an Important Update:

> >

> > Microsoft SQL Server 2005 Express Edition Service Pack 2 (KB 921896)

> >

> > Download size: 56.4 MB

> >

> > You may need to restart your computer for this update to take effect.

> >

> > Update type: Important

> >

> > This service pack upgrades all Microsoft SQL Server 2005 Express Edition

> > instances and components to Service Pack 2 (SP2). If you need additional

> > installation options, you should download this service pack at the Microsoft

> > Download Center. For more information, see Microsoft Knowledge Base article

> > 921896.

> >

> > I tried to install and this is the error I get: WindowsUpdate_00002B33

> >

> > What should I do? Is it truly an Important update and if so, how do I

> > install it?

> >