Posted July 5, 200816 yr [Crossposted to Windows Update newsgroup] WinXP SP2 or WinXP SP3? Are you attempting to install this update via Automatic Updates, Windows Update website, or manually? What anti-virus application or security suite is installed? What anti-spyware applications (other than Defender)? What third-party firewall (if any)? ===================== How to troubleshoot Windows Update, Microsoft Update, and Windows Server Update Services installation issues: http://support.microsoft.com/kb/906602 1. See the "Need more help? Tell us what problem you are having" section of http://support.microsoft.com/ph/6527 2. You cannot install some updates or programs http://support.microsoft.com/kb/822798 3a. Check your WindowsUpdate.log (%windir%\WindowsUpdate.log) for errors associated with the download/install. How to read the WindowsUpdate.log file http://support.microsoft.com/kb/902093 3b. Compare errors to those listed here: http://www.bleepingcomputer.com/blogs/mowgreen/index.php?showentry=1122 and/or go to http://windowsupdate.microsoft.com > click on Help and Support link in left pane > Solve problems on your own. 4. Windows Update-specific newsgroup: http://news://msnews.microsoft.com/microsoft.public.windowsupdate -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/ jonathan wrote: > This up date will not load on to my computer, and just keeps trying to > reload it's self, to the point that I can no longer turn of the computer > without it interupting the sutdown sequence, the only way to shutdown is > to go in to task manager and close the system processes one by one. > > Cumulative Security Update for Internet Explorer 7 for Windows XP > (KB950759)
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