Posted June 24, 200816 yr "Soundless" wrote: > Yes, I'm tired and frustrated. > > The details: > > Gateway Notebook 400VTX > Windows XP SP2 (Windows XP 5.1.2600 Service Pack 2) > Original setup date: 4/18/2003 > DirectX Version: 5.03.2600.2180 (xpsp_sp2_rtm.040803-2158) > > Hardware specifications now DO NOT SHOW UP in Device Manager > or anywhere else. Gateway's Configuration page can't find them either. > > The Sound Hardware/Software/Drivers were described as: > > AC97 WDM SigmaTel Audio Driver > > AC-Link Soft Audio > Multi-stream Direct Sound and Direct Sound 3D acceleration > SoundBlaster Pro, MIDI, Windows Sound System compatible > > I tried: > > 1. Uninstalling the KB925902 update. > 2. Reinstalling the KB925902 update. > 3. Installing the Realtek hotfix. > 4. Installing this file from the recovery disk that came with the computer: > 9520360.exe - Gateway 400VTX and M305CRV Sound driver, version > 5.10.0.3722 > > Windows Update KB925902 also zapped the msconfig file and changed the menu > and toolbar appearance. It also apparently zapped the restore point I had > set up awhile ago and I would like to avoid erasing the whole bloody disk > just to get last week's "security update" REVERSED from whatever it did. > > Would someone from Microsoft like to tell me how to fix this mess without me > PAYING for technical support after the killing of my sound by an update of a > Microsoft product? >
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