Posted June 20, 200816 yr I am running Windows Vista Home Premium on Dell XPS 420 with 4gigs RAM quad core processor. I have Norton 360 installed.When I try to run Windows Update, I get error 80240016. I have read through other posts. I tried sfc /scannow without success. I went into the event viewer:Windows log:Application and I find multiple entries of: error CAPI2 11. I went to Microsoft Technet who tell me that this is "Failed extract of third-party root list from auto update cab at: %1> with error: %2. It suggests resolve: Check permissions on temp dir: It tells me to ensure that the user account logged on to the computer has full control permission. I did this. Verify Tells me to log onto a Web site that requires Automatic Root Certificate Update components. If the certificate is downloaded successflly, Event ID 1 in Microsoft Windows- CAPI2 event source will be written into event log. Did all this and still get error CAPI2 11. Any suggestins as to what I do now? -- peterhw Posted via http://www.vistaheads.com
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