Re: IE7 on XPSP3 regulalrly crashes since June 10th Windows Updates

Posted June 16, 200816 yr

[Crossposted to Windows Update newsgroup]

Open a free support incident, Wendy:

Start a free Windows Update support incident request:

Support for Windows Update:

For home users, no-charge support is available by calling 1-866-PCSAFETY in

the United States and in Canada or by contacting your local Microsoft

subsidiary. There is no-charge for support calls that are associated with

security updates. When you call, clearly state that your problem is related

to Security Updates and cite the updates' KB numbers (e.g., KB123456).

If your problem relates only to a Cumulative Security Update for IE, call

the above number and ask to be transferred to the Consumer IE7 queue (which

is 47830).

For more information about how to contact your local Microsoft subsidiary

for security update support issues, visit the International Support Web

For enterprise customers, support for security updates is available through

your usual support contacts.

~Robear Dyer (PA Bear)

MS MVP-Windows (IE, OE, Security, Shell/User)

AumHa VSOP & Admin DTS-L.net

Wendy wrote:

> Hello everyone,

> In the last couple of days, since installing the following windows

> updates:

> Security Update for Windows XP (KB951698)

> Windows Malicious Software Removal Tool - June 2008 (KB890830)

> Cumulative Security Update for ActiveX Killbits for Windows XP (KB950760)

> Security Update for Windows XP (KB951376)

> I have sent Microsoft nearly 100 of those wonderful little

> problem-tracking

> messages that report that my software (IE7) crashed after it stopped

> 'responding'. It only crashes when I am using Googgle Reader. Given the

> sheer volume and frequency of these messages I was wondering.

> Is there any way to check what my issue is and whether there is a fix in

> the

> pipeline?

>>> Wendy ::

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