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RE: Got ZoneAlarm and Getting "Error number: 0x80072F76"? -THE Solutio

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Posted

I can't find the privacy tab in Zone Alarm...I have the current free for

personal use version.

 

"SmoothUpdate" wrote:

> If you are getting "Error number: 0x80072F76" when you try to use Windows

> Update, and you are using Zone Alarm, all you need to do is the following:

>

> 1. Open Zone Alarm and click the "Privacy" tab.

>

> 2. Turn off ALL privacy options! Yes ALL of them! ( The slider bars for

> "Cookie Control" and "Add Blocking", should say: "Off" and the "Mobile Code

> Control" radio buttons should be set to "Off") You may need to open the

> "custom" options and uncheck them all manually.

>

> 3. Refresh the Windows Update page that was showing you the error, and

> everything will show up like it should!

>

> Why does this happen???

>

> Zone Alarm uses a JavaScript "LoopBack Adapter" CGI filter to control all

> privacy settings/behavior, and this majorly screws up Windows Update (as well

> as the JavaScript of many other sites -though not usually as drastically).

> ALL Zone Alarm "Privacy" options MUST be turned off before Zone Alarm will

> stop filtering JavaScript in this way (using the CGI Loop-Back).

>

> When Zone Alarm is filtering using the CGI Loop-Back, JavaScript that would

> normally be processed as something like:

>

> http://update.microsoft.com/windowsupdate/v6/shared/js/tgar.js?632681379147477303

>

> Becomes something like:

>

> http://127.0.0.1:1025/js.cgi?pa&r=11323

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