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Laserjet 3052 is missing


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Guest Christian Møller Nielsen
Posted

Hello all.

After installing VISTA Ultimate 64 BIT, I can't use my printer. It's

a

HP LaserJet 3052 connected by USB cable. (it's a multifunction unit

with printer, scanner and fax all-in-one). When I plugged in the USB

cable, Windows recognized the hardware and told me that the drivers

was successfully installed, but when I go to control panel, I can't

find the printer and I can't select the printer when I want to print

something. I can only select fax and "Microsoft XPS Document Writer"

when I try to print anything.

When I go to control panel -> System -> Devise Manager I can see the

LaserJet two places. One is "Picture units" where it's located as a

scanner and the other place is under IEEE1284.4 where it's located as

HP LaserJet (DOT4USB)

How do I get Windows to recognize my LaserJet as a printer?

I tried to download new drivers from http://www.hp.com but when I try to

install them, I get a notice that says that Windows automatically

installs USB units, and I can only install it if I have a cable to

the

LPT port OR COM port. It's not possible to insert a printer cable

into

the LaserJet.

I tried to install the driver without the USB cable plugged in, but

VISTA says that I cannot install drivers for USB devices, only

devices

for COM or LTP ports.

 

Chr.

http://www.cmnielsen.dk

http://www.shortlink.eu

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