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RE: Security Update for Excel 2003 (KB936507)

Guest Phillip Jalowiec

By Guest Phillip Jalowiec
in Microsoft Support & Discussions

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Guest Phillip Jalowiec

Guest Phillip Jalowiec

Posted
Posted

Disabling Spysweeper was insufficient to get this update working.

 

Refering to the \Windows\WindowsUpdate.log,

there was a key that SYSTEM did not have permission to write to.

 

In my case it was:

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\xmlfile\ShellEx\IconHandler

By changing the permissions for SYSTEM on the key:

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\xmlfile\Shel

from

"this key"

to

"this key and subkeys"

the install succeeded through Microsoft Update.

 

"John" wrote:

> Unable to install, tried 3 times. Got error code Ox57E. Any suggestions?

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