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System Hangs Up

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Posted

Running XP Professional at home. Not connected to a network.

 

When a particular user logs off, the system hangs: the cursor becomes an

hourglass against a pale blue background screen. This seems to happen

indiscriminately, but it happens often. To resolve, I must shut the PC down

and restart.

 

I have run anti-virus but it has not resolved the problem.

 

Any ideas on how to resolve or what the problem might be?

 

Thanks,

Bob

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    "bob" <bob@discussions.microsoft.com> wrote in message

    news:E1FDD132-1DE0-43A0-895A-F8CD871224D2@microsoft.com...

    > Running XP Professional at home. Not connected to a network.

    >

    > When a particular user logs off, the system hangs: the cursor becomes an

    > hourglass against a pale blue background screen. This seems to happen

    > indiscriminately, but it happens often. To resolve, I must shut the PC

    > down

    > and restart.

    >

    > I have run anti-virus but it has not resolved the problem.

    >

    > Any ideas on how to resolve or what the problem might be?

    >

    > Thanks,

    > Bob

     

    His profile might be corrupted. Try this:

    - Reboot the machine.

    - Log on as an administrator.

    - Rename the problem user's profile folder.

    - Get the problem user to log on. Windows will

    create a new profile folder.

    - Retrieve the user's files from the renamed folder.

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    How do i rename the user's profile folder? Do I copy it or just change the

    name?

     

    Also, what would cause a profile to be corrupted?

     

    Thanks,

    Bob

     

    "Pegasus (MVP)" wrote:

    >

    > "bob" <bob@discussions.microsoft.com> wrote in message

    > news:E1FDD132-1DE0-43A0-895A-F8CD871224D2@microsoft.com...

    > > Running XP Professional at home. Not connected to a network.

    > >

    > > When a particular user logs off, the system hangs: the cursor becomes an

    > > hourglass against a pale blue background screen. This seems to happen

    > > indiscriminately, but it happens often. To resolve, I must shut the PC

    > > down

    > > and restart.

    > >

    > > I have run anti-virus but it has not resolved the problem.

    > >

    > > Any ideas on how to resolve or what the problem might be?

    > >

    > > Thanks,

    > > Bob

    >

    > His profile might be corrupted. Try this:

    > - Reboot the machine.

    > - Log on as an administrator.

    > - Rename the problem user's profile folder.

    > - Get the problem user to log on. Windows will

    > create a new profile folder.

    > - Retrieve the user's files from the renamed folder.

    >

    >

    >

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    "Rename" means "change the name".

     

    There are several reasons why a profile could get corrupted,

    e.g. a software malfunction.

     

     

    "bob" <bob@discussions.microsoft.com> wrote in message

    news:5601323F-D5DA-4D86-B4CF-76AF446A91CF@microsoft.com...

    > How do i rename the user's profile folder? Do I copy it or just change the

    > name?

    >

    > Also, what would cause a profile to be corrupted?

    >

    > Thanks,

    > Bob

    >

    > "Pegasus (MVP)" wrote:

    >

    >>

    >> "bob" <bob@discussions.microsoft.com> wrote in message

    >> news:E1FDD132-1DE0-43A0-895A-F8CD871224D2@microsoft.com...

    >> > Running XP Professional at home. Not connected to a network.

    >> >

    >> > When a particular user logs off, the system hangs: the cursor becomes

    >> > an

    >> > hourglass against a pale blue background screen. This seems to happen

    >> > indiscriminately, but it happens often. To resolve, I must shut the PC

    >> > down

    >> > and restart.

    >> >

    >> > I have run anti-virus but it has not resolved the problem.

    >> >

    >> > Any ideas on how to resolve or what the problem might be?

    >> >

    >> > Thanks,

    >> > Bob

    >>

    >> His profile might be corrupted. Try this:

    >> - Reboot the machine.

    >> - Log on as an administrator.

    >> - Rename the problem user's profile folder.

    >> - Get the problem user to log on. Windows will

    >> create a new profile folder.

    >> - Retrieve the user's files from the renamed folder.

    >>

    >>

    >>

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