Unable to backup and Duplicate Folders

[Guest Merle]

I have Vista Premium Installed on Drive C. It lists folders under

user/username/ such as desktop, documents, favorites etc. but no duplicate

folders there. I also have a second drive, New Volume (L) that I use

for backups and some program installations. It also lists the same folders

under user/username/ but there are two folders for each i.e. 2 desktop, 2

documents, 2 downloads, 2 favorites, 2 links, etc. So I have a total of

three like folders on my PC It also has six folders with no names and seem

to be empty but when I delete one or all, my icons disappear from the

desktop. I restored them and now I am afraid to delete any of the

duplicates fearing I might crash my computer. I don't know how this

happened or what I did wrong. I am 71 years old and not very technically

inclined. I would appreciate any help.

I have a snap shot of my desktop if anyone would like to see it. I can

email it to you. Thanks (planogram@comcast.net)

Problem #2 I cannot make a backup. I get the error " A shadow copy could

not be created for the

following reason" Access Denied 0x80070005. I Tried to Restore to a

time when backup worked but no restore point. I tried to get into the group

policy to make a restore point but it is not available in premium. ???

don't know why. Checked google but error 0x80070005 seems to cover just

about every problem there is. So Now what? I'm to old to punt.