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CD/DVD drive missing but not.....

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Posted

Greetings!

 

My Dell PC came preloaded with Vista Ulitmate. Everything was fine until

about a month ago the CD/DVD drive disappeared from "My Computer". Its shows

in Device Manager and says it is functioning fine. I did however, delete the

drive and reboot so Windows would redetect it. All seems to go as it should

but still no CD/DVD drive in "My Computer".

 

After a bit of searching I found an article Advising to delete a few

registry keys. I did that also with no effect.

 

Here is the part I find strange: I am able to make a shortcut to my CD/DVD

drive and it works fine, iTunes will burn CD's just fine, & I can go to Disk

Management and it sees the drive and its drive letter.

 

Dell's solution was to use the restore disk.......NOT gonna happen. I have

no desire to go back and set everything back to the way i have it now.

 

Thank you in advance for your help and replies.

 

~Grey

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    >After a bit of searching I found an article Advising to delete a few

    >registry keys. I did that also with no effect.

     

    Which keys were the ones that you deleted from the registry

    --

    Peter

     

    Please Reply to Newsgroup for the benefit of others

    Requests for assistance by email can not and will not be acknowledged.

     

    "greyfury" <cwilliamson@fcbbanks.com> wrote in message news:1CDC1956-2581-45A4-B295-49A042D1BD31@microsoft.com...

    > Greetings!

    >

    > My Dell PC came preloaded with Vista Ulitmate. Everything was fine until

    > about a month ago the CD/DVD drive disappeared from "My Computer". Its shows

    > in Device Manager and says it is functioning fine. I did however, delete the

    > drive and reboot so Windows would redetect it. All seems to go as it should

    > but still no CD/DVD drive in "My Computer".

    >

    > After a bit of searching I found an article Advising to delete a few

    > registry keys. I did that also with no effect.

    >

    > Here is the part I find strange: I am able to make a shortcut to my CD/DVD

    > drive and it works fine, iTunes will burn CD's just fine, & I can go to Disk

    > Management and it sees the drive and its drive letter.

    >

    > Dell's solution was to use the restore disk.......NOT gonna happen. I have

    > no desire to go back and set everything back to the way i have it now.

    >

    > Thank you in advance for your help and replies.

    >

    > ~Grey

    >

    >

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    Step 1: In Vista search box on the start menu - type in regedit.

    Step 2: Open Registry Edit (regedit link appears)

    Step 3: Under Computer, open the folder for HKEY_LOCAL_MACHINE

    Step 4: Then open the folder SYSTEM

    Step 5: Then open the folder CurrentControlSet

    Step 6: Open the CONTROL folder

    Step 7: Open the folder "Class"

    Step 8: Look carefully for the folder called

    {4D36E965-E325-11CE-BFC1-08002BE10318}

    *On my HP, it's the 9th folder down - just double check the

    number

    sequence carefully.

    Step 9: On the right side of the open panel, you'll see a listing with lots

    of

    information - NEXT to (Default) be sure it reads DVD/CD-ROM

    drives -

    Class should be CDROM

    Step 10: There are two files called UpperFilters and LowerFilters. Delete

    UpperFilters first by clicking the delete key, then say yes. Repeat the

    process with LowerFilters.

    ***Be sure the files you're deleting say only UpperFilters and LowerFilters,

    nothing else.

    Step 11: Restart your computer.

     

    **Thanks for the quick response Peter**

     

    "Peter Foldes" wrote:

    > >After a bit of searching I found an article Advising to delete a few

    > >registry keys. I did that also with no effect.

    >

    > Which keys were the ones that you deleted from the registry

    > --

    > Peter

    >

    > Please Reply to Newsgroup for the benefit of others

    > Requests for assistance by email can not and will not be acknowledged.

    >

    > "greyfury" <cwilliamson@fcbbanks.com> wrote in message news:1CDC1956-2581-45A4-B295-49A042D1BD31@microsoft.com...

    > > Greetings!

    > >

    > > My Dell PC came preloaded with Vista Ulitmate. Everything was fine until

    > > about a month ago the CD/DVD drive disappeared from "My Computer". Its shows

    > > in Device Manager and says it is functioning fine. I did however, delete the

    > > drive and reboot so Windows would redetect it. All seems to go as it should

    > > but still no CD/DVD drive in "My Computer".

    > >

    > > After a bit of searching I found an article Advising to delete a few

    > > registry keys. I did that also with no effect.

    > >

    > > Here is the part I find strange: I am able to make a shortcut to my CD/DVD

    > > drive and it works fine, iTunes will burn CD's just fine, & I can go to Disk

    > > Management and it sees the drive and its drive letter.

    > >

    > > Dell's solution was to use the restore disk.......NOT gonna happen. I have

    > > no desire to go back and set everything back to the way i have it now.

    > >

    > > Thank you in advance for your help and replies.

    > >

    > > ~Grey

    > >

    > >

    >

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    Under 4D36E965-E325-11CE-BFC1-08002BE10318 key

     

    Did you delete the Upper and Lower Filters and NOT the UpperFilters.bak and LowerFilters.bak?

     

    --

    Peter

     

    Please Reply to Newsgroup for the benefit of others

    Requests for assistance by email can not and will not be acknowledged.

     

    "greyfury" <cwilliamson@fcbbanks.com> wrote in message news:FB88CCE2-7146-4871-BE1D-BEFFD3523E35@microsoft.com...

    > Step 1: In Vista search box on the start menu - type in regedit.

    > Step 2: Open Registry Edit (regedit link appears)

    > Step 3: Under Computer, open the folder for HKEY_LOCAL_MACHINE

    > Step 4: Then open the folder SYSTEM

    > Step 5: Then open the folder CurrentControlSet

    > Step 6: Open the CONTROL folder

    > Step 7: Open the folder "Class"

    > Step 8: Look carefully for the folder called

    > {4D36E965-E325-11CE-BFC1-08002BE10318}

    > *On my HP, it's the 9th folder down - just double check the

    > number

    > sequence carefully.

    > Step 9: On the right side of the open panel, you'll see a listing with lots

    > of

    > information - NEXT to (Default) be sure it reads DVD/CD-ROM

    > drives -

    > Class should be CDROM

    > Step 10: There are two files called UpperFilters and LowerFilters. Delete

    > UpperFilters first by clicking the delete key, then say yes. Repeat the

    > process with LowerFilters.

    > ***Be sure the files you're deleting say only UpperFilters and LowerFilters,

    > nothing else.

    > Step 11: Restart your computer.

    >

    > **Thanks for the quick response Peter**

    >

    > "Peter Foldes" wrote:

    >

    >> >After a bit of searching I found an article Advising to delete a few

    >> >registry keys. I did that also with no effect.

    >>

    >> Which keys were the ones that you deleted from the registry

    >> --

    >> Peter

    >>

    >> Please Reply to Newsgroup for the benefit of others

    >> Requests for assistance by email can not and will not be acknowledged.

    >>

    >> "greyfury" <cwilliamson@fcbbanks.com> wrote in message news:1CDC1956-2581-45A4-B295-49A042D1BD31@microsoft.com...

    >> > Greetings!

    >> >

    >> > My Dell PC came preloaded with Vista Ulitmate. Everything was fine until

    >> > about a month ago the CD/DVD drive disappeared from "My Computer". Its shows

    >> > in Device Manager and says it is functioning fine. I did however, delete the

    >> > drive and reboot so Windows would redetect it. All seems to go as it should

    >> > but still no CD/DVD drive in "My Computer".

    >> >

    >> > After a bit of searching I found an article Advising to delete a few

    >> > registry keys. I did that also with no effect.

    >> >

    >> > Here is the part I find strange: I am able to make a shortcut to my CD/DVD

    >> > drive and it works fine, iTunes will burn CD's just fine, & I can go to Disk

    >> > Management and it sees the drive and its drive letter.

    >> >

    >> > Dell's solution was to use the restore disk.......NOT gonna happen. I have

    >> > no desire to go back and set everything back to the way i have it now.

    >> >

    >> > Thank you in advance for your help and replies.

    >> >

    >> > ~Grey

    >> >

    >> >

    >>

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    Did you install a flash drive just prior to the problem surfacing? I did

    this and my DVD drive disappeared from Computer display. Removed the flash

    drive and the DVD drive was back. If I reinsert the flash drive, the DVD

    drive again disappears. In my case, the DVD drive and flash drive are same

    brand (LG), so its probably a driver problem.

     

     

    "Peter Foldes" <okf22@hotmail.com> wrote in message

    news:eVcN7BdvHHA.4736@TK2MSFTNGP05.phx.gbl...

    >After a bit of searching I found an article Advising to delete a few

    >registry keys. I did that also with no effect.

     

    Which keys were the ones that you deleted from the registry

    --

    Peter

     

    Please Reply to Newsgroup for the benefit of others

    Requests for assistance by email can not and will not be acknowledged.

     

    "greyfury" <cwilliamson@fcbbanks.com> wrote in message

    news:1CDC1956-2581-45A4-B295-49A042D1BD31@microsoft.com...

    > Greetings!

    >

    > My Dell PC came preloaded with Vista Ulitmate. Everything was fine until

    > about a month ago the CD/DVD drive disappeared from "My Computer". Its

    > shows

    > in Device Manager and says it is functioning fine. I did however, delete

    > the

    > drive and reboot so Windows would redetect it. All seems to go as it

    > should

    > but still no CD/DVD drive in "My Computer".

    >

    > After a bit of searching I found an article Advising to delete a few

    > registry keys. I did that also with no effect.

    >

    > Here is the part I find strange: I am able to make a shortcut to my CD/DVD

    > drive and it works fine, iTunes will burn CD's just fine, & I can go to

    > Disk

    > Management and it sees the drive and its drive letter.

    >

    > Dell's solution was to use the restore disk.......NOT gonna happen. I have

    > no desire to go back and set everything back to the way i have it now.

    >

    > Thank you in advance for your help and replies.

    >

    > ~Grey

    >

    >

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    I don't recall ever seeing UpperFilters.bak and LowerFilters.bak. I do not

    have those keys there now. Is that a bad thing??

     

    "Peter Foldes" wrote:

    > Under 4D36E965-E325-11CE-BFC1-08002BE10318 key

    >

    > Did you delete the Upper and Lower Filters and NOT the UpperFilters.bak and LowerFilters.bak?

    >

    > --

    > Peter

    >

    > Please Reply to Newsgroup for the benefit of others

    > Requests for assistance by email can not and will not be acknowledged.

    >

    > "greyfury" <cwilliamson@fcbbanks.com> wrote in message news:FB88CCE2-7146-4871-BE1D-BEFFD3523E35@microsoft.com...

    > > Step 1: In Vista search box on the start menu - type in regedit.

    > > Step 2: Open Registry Edit (regedit link appears)

    > > Step 3: Under Computer, open the folder for HKEY_LOCAL_MACHINE

    > > Step 4: Then open the folder SYSTEM

    > > Step 5: Then open the folder CurrentControlSet

    > > Step 6: Open the CONTROL folder

    > > Step 7: Open the folder "Class"

    > > Step 8: Look carefully for the folder called

    > > {4D36E965-E325-11CE-BFC1-08002BE10318}

    > > *On my HP, it's the 9th folder down - just double check the

    > > number

    > > sequence carefully.

    > > Step 9: On the right side of the open panel, you'll see a listing with lots

    > > of

    > > information - NEXT to (Default) be sure it reads DVD/CD-ROM

    > > drives -

    > > Class should be CDROM

    > > Step 10: There are two files called UpperFilters and LowerFilters. Delete

    > > UpperFilters first by clicking the delete key, then say yes. Repeat the

    > > process with LowerFilters.

    > > ***Be sure the files you're deleting say only UpperFilters and LowerFilters,

    > > nothing else.

    > > Step 11: Restart your computer.

    > >

    > > **Thanks for the quick response Peter**

    > >

    > > "Peter Foldes" wrote:

    > >

    > >> >After a bit of searching I found an article Advising to delete a few

    > >> >registry keys. I did that also with no effect.

    > >>

    > >> Which keys were the ones that you deleted from the registry

    > >> --

    > >> Peter

    > >>

    > >> Please Reply to Newsgroup for the benefit of others

    > >> Requests for assistance by email can not and will not be acknowledged.

    > >>

    > >> "greyfury" <cwilliamson@fcbbanks.com> wrote in message news:1CDC1956-2581-45A4-B295-49A042D1BD31@microsoft.com...

    > >> > Greetings!

    > >> >

    > >> > My Dell PC came preloaded with Vista Ulitmate. Everything was fine until

    > >> > about a month ago the CD/DVD drive disappeared from "My Computer". Its shows

    > >> > in Device Manager and says it is functioning fine. I did however, delete the

    > >> > drive and reboot so Windows would redetect it. All seems to go as it should

    > >> > but still no CD/DVD drive in "My Computer".

    > >> >

    > >> > After a bit of searching I found an article Advising to delete a few

    > >> > registry keys. I did that also with no effect.

    > >> >

    > >> > Here is the part I find strange: I am able to make a shortcut to my CD/DVD

    > >> > drive and it works fine, iTunes will burn CD's just fine, & I can go to Disk

    > >> > Management and it sees the drive and its drive letter.

    > >> >

    > >> > Dell's solution was to use the restore disk.......NOT gonna happen. I have

    > >> > no desire to go back and set everything back to the way i have it now.

    > >> >

    > >> > Thank you in advance for your help and replies.

    > >> >

    > >> > ~Grey

    > >> >

    > >> >

    > >>

    >

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    I have used a flash drive on the machine several times but for the most part,

    i do not have one installed and the DVD drive is still missing.

     

    "Hsherman" wrote:

    > Did you install a flash drive just prior to the problem surfacing? I did

    > this and my DVD drive disappeared from Computer display. Removed the flash

    > drive and the DVD drive was back. If I reinsert the flash drive, the DVD

    > drive again disappears. In my case, the DVD drive and flash drive are same

    > brand (LG), so its probably a driver problem.

    >

    >

    > "Peter Foldes" <okf22@hotmail.com> wrote in message

    > news:eVcN7BdvHHA.4736@TK2MSFTNGP05.phx.gbl...

    > >After a bit of searching I found an article Advising to delete a few

    > >registry keys. I did that also with no effect.

    >

    > Which keys were the ones that you deleted from the registry

    > --

    > Peter

    >

    > Please Reply to Newsgroup for the benefit of others

    > Requests for assistance by email can not and will not be acknowledged.

    >

    > "greyfury" <cwilliamson@fcbbanks.com> wrote in message

    > news:1CDC1956-2581-45A4-B295-49A042D1BD31@microsoft.com...

    > > Greetings!

    > >

    > > My Dell PC came preloaded with Vista Ulitmate. Everything was fine until

    > > about a month ago the CD/DVD drive disappeared from "My Computer". Its

    > > shows

    > > in Device Manager and says it is functioning fine. I did however, delete

    > > the

    > > drive and reboot so Windows would redetect it. All seems to go as it

    > > should

    > > but still no CD/DVD drive in "My Computer".

    > >

    > > After a bit of searching I found an article Advising to delete a few

    > > registry keys. I did that also with no effect.

    > >

    > > Here is the part I find strange: I am able to make a shortcut to my CD/DVD

    > > drive and it works fine, iTunes will burn CD's just fine, & I can go to

    > > Disk

    > > Management and it sees the drive and its drive letter.

    > >

    > > Dell's solution was to use the restore disk.......NOT gonna happen. I have

    > > no desire to go back and set everything back to the way i have it now.

    > >

    > > Thank you in advance for your help and replies.

    > >

    > > ~Grey

    > >

    > >

    >

    >

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    Thanks for this thread, Just saved me a lot of head scratching. My

    drives seemed to become inactive after installing the latest i-tunes

    update.

     

    The registry edit solved the problem :cool: Hooray!

     

     

    --

    64bitRob

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