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Posted

When I try to shut down Vista, it tells me that it can't shut down because a

document is open in acrobat reader. The application is not visible, but does

show up in the Task Manager as a process. Why does this happen? can I stop

it? how?

 

Thanks

 

M

"Michelle" <mh_londonSPAMSTOP@hotmail.com> wrote in message

news:evV6xeavHHA.4552@TK2MSFTNGP03.phx.gbl...

> When I try to shut down Vista, it tells me that it can't shut down because

> a document is open in acrobat reader. The application is not visible, but

> does show up in the Task Manager as a process. Why does this happen? can I

> stop it? how?

>

> Thanks

>

> M

 

Uninstall all versions of Adobe (Acrobat) Reader and then either install the

newest version from Adobe or install Foxit:

Foxit: http://www.foxitsoftware.com/pdf/rd_intro.php

 

--

Frank Saunders, MS-MVP OE/WM

Do not send mail.

Start> Run> type msconfig

In the Startup tab, uncheck the reader. Restart the computer.

 

Alternatively, uninstall the Adobe Reader (59.9MB) and install the FREE

Foxit Reader from http://www.foxitsoftware.com (3.9MB)

"Michelle" <mh_londonSPAMSTOP@hotmail.com> wrote in message

news:evV6xeavHHA.4552@TK2MSFTNGP03.phx.gbl...

> When I try to shut down Vista, it tells me that it can't shut down because

> a document is open in acrobat reader. The application is not visible, but

> does show up in the Task Manager as a process. Why does this happen? can I

> stop it? how?

>

> Thanks

>

> M

In Task Manager, right-click the process running on the Processes tab and

choose End Process. I've noticed Acrobat Reader sometimes continues to run

if you've opened a .pdf file in Internet Explorer, even if IE is shut down.

 

"Michelle" <mh_londonSPAMSTOP@hotmail.com> wrote in message

news:evV6xeavHHA.4552@TK2MSFTNGP03.phx.gbl...

> When I try to shut down Vista, it tells me that it can't shut down because

> a document is open in acrobat reader. The application is not visible, but

> does show up in the Task Manager as a process. Why does this happen? can I

> stop it? how?

>

> Thanks

>

> M

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