Re: ActiveSync Errors after August Update

[Guest Reedcoach]

"Al" wrote:

>

> JPG wrote:

> > I have a Treo 700w using ActiveSync to synchronize with Outlook 2003 on my

> > desktop. Desktop is an HP running WindowsXP and ActiveSync 4.2. Had no

> > problems with ActiveSync until I installed the latest (August) Windows

> > updates. Now no sync can be completed -- after long wait while ActiveSync

> > reports that it is "looking for changes", I receive an error message (no

> > error code) saying that there has been an error, synchronization has failed,

> > try again. Also, ActiveSync no longer recognizes my Outlook contacts as data

> > that can be synced. I have (1) checked that my firewall had appropriate

> > permissions for ActiveSync components, (2) turned off my firewall, (3) turned

> > off antivirus software, (4) uninstalled and reinstalled ActiveSync, (5)

> > deleted and reinitiated the partnership between my Treo and desktop, and (6)

> > kicked tires -- no joy!! Anyone else seen this behavior or know of a possible

> > fix.

> >

> > Thanks.

>

> Actually, the fix is quite simple, just delete the temp files. Go to

> the Palm site and search for this: Solution ID: 42167

>

>

> ActiveSync process takes a very long time, or appears to freeze at

> 'Looking for changes' on desktop PC

>

> Will this solution ID: 42167 work for other Treos (650) which don't synchronize with Outlook? I don't have ActiveSynch. This is getting tiring entering my data in two places.

Reed