Re: Lost DVD drives after latest update, please help!

[Guest Lady Deadra]

Before I attempt, do I need to delete the drivers/devices in the device

manager first & unplug my drives from my mobo, or am I good to as is???

 

TIA

 

"Patti MacLeod" wrote:

> Hi faithsdad,

>

> See if following the Resolution in this MSKB article, "CD-ROM Access Is

> Missing and Messages Cite Error Code 31, Code 32, Code 19, or Code 39 After

> You Remove Easy CD Creator in Windows XP", helps you to resolve the problem:

> http://support.microsoft.com/default.aspx?scid=314060

>

>

>

> Regards,

>

> --

> Patti MacLeod

> Microsoft MVP - Windows Shell/User

>

> "faithsdad" <faithsdad@discussions.microsoft.com> wrote in message

> news:13F7B798-311C-4586-872D-FA4F2B2DCDD1@microsoft.com...

> > I just had this happen to me in the last few days... I lost use of my DVD

> > writer and CD-ROM drives

> >

> > In device manager - the drives are installed and recognized, but the the

> > device status reads "Windows cannot load the device driver for this

> hardware.

> > THe driver may be corrupted or missing. (code 39)"

> >

> > I followed the troubleshooting suggustions 1) Uninstall/Reinstall the

> > devices 2) I signed in as administratorand went to windows update... and

> this

> > is where it sent me.

> >

> > Has anyone figured this out? I see that this thread stopped at 1/13/05...

> >

> > Thanks.

> >

> > "Juggalotusss" wrote:

> >

> > > I havent had that problem but ..

> > >

> > > i have had problems running my virus scanned since i downloaded the

> latest

> > > update.

> > > it was working 3 days ago.. i updated my windows and now.. it has

> disabled

> > > my virusscan and my computer keeps blacking out and cutting off by

> itself.

> > >

> > > its highly irritating and has really pissed me off.

> > >

> > > if you find anything out or if a microsoft person responds..

> > >

> > > PLEASE HAD A GOOD EXPLANATION1!

> > >

> > > "netphobia" wrote:

> > >

> > > > Hello

> > > >

> > > > Has anyone lost their dvd drives after installing the latest update?

> > > >

> > > > Device manager is reporting that the drivers are still installed but

> the

> > > > hardware cannot be found on my 2 hp dvds under xp home, i've tried

> updating

> > > > the drivers but no luck, could someone help me please? thanks

> > > >

> > > > simon

>

>

>