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My old Windows XP laptop is having technical difficulties.

Guest User2627647473

By Guest User2627647473
in Microsoft Support & Discussions

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Guest User2627647473

Guest User2627647473

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Hello I have this old Windows XP Toshiba laptop. I tried using the “product recovery” disk to restore the operating system. But I’ve come across some issues. One of the errors I got setting it up was “ERROR: CreateFile 1. PHYSICALDRIVEOThe system cannot find the file specified.” My theory on this is the computer has no hard drive. The laptop was gifted to me by a friend who did not want it anymore. And he does not know if the hard drive got removed. I may have a look to see if that is the case. So has anyone got any idea on how I can fix this?

 

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