Public preview of Windows 365 system-based alerts in Microsoft Intune

[Guest femi_adebayo]

We are proud to announce the public preview of Windows 365 system-based alerts on Microsoft Intune for Windows 365 Enterprise customers. This feature has been in private preview for the last few months, and it has received lots of good reviews from our customers during this period.

 

Until now, there hasn’t been a consistent method on Intune to alert endpoint admins of critical issues that might impact the health of Windows 365 environments. With Windows 365 Alerts, an endpoint admin can configure alerts and notifications specific to Windows 365 Cloud PCs. The goal of Windows 365 system-based alerting is to provide the awareness that will help keep the Windows 365 environment healthy before it affects your Cloud PC users.

 

A quick overview of Alerts

 

 

Alerts enables you to be notified via email and in console messaging when something goes wrong within the Cloud PC environment. By using Alerts, you can define system-based alerting event entities or resources such as a Microsoft Azure network connection, provisioning policy, or device image that you would need to act on. You can also specify alert rules based on available options and set thresholds, frequency, and channels for notifications.

 

Alerts view in Tenant admin

 

 

This is where you will see alert events for active alerts and alert history. They can track the condition of a Cloud PC alert event such as severity, state, and date.

 

 

By default, only active alerts are surfaced to the endpoint admin, but you also have the option to filter by resolved alerts.

 

 

Easy-to-understand alert insights

 

 

To help you investigate any service critical failures as quickly as possible and have a clear understanding of the status of a failed alert event, we have an event summary page. With the alert event summary page, we are providing a more detailed overview of the specific alert event that failed.

 

 

By selecting the Reports link, you are redirected to the actual related alert event page (shown below), where additional details of the failed alert event are provided, so you can take the necessary steps to resolve the issue.

 

 

 

Managing Alert rules and email notifications

 

 

You can customize and enable/disable built-in system rules including those for conditions, settings, and notifications.

 

You can also configure how you want to be notified of an event by selecting notification options such as portal pop-up and email. We support email localization so endpoint admins can customize the preferred language for notifications.

 

 

Please note that Windows 365 system-based alerting is currently available only for Windows 365 enterprise customers and only in the Microsoft Endpoint Manager admin center. Make sure the account you are using has the Intune Global Admin, Intune Admin, or Windows 365 Admin roles assigned.

 

Learn more

 

 

Looking to see what the latest capabilities in Windows 365 alerting look like up close? See our documentation on Alerts in Windows 365.

 

Have feedback or suggestions? Visit Community to share your ideas and help shape the future of Windows 365!

 

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