October 19, 20177 yr Author BTW, the removal process seems to be hanging at a point which is showing "Removing product VS", if that should be stuck there for another, what else can I try? I had told the owner he may need to reinstall OS but he says has some softwares on there which he can;t get back the license info for.
October 19, 20177 yr If you have problems with the removal.... try the eset av removal tool. It'll remove most av programmes. https://support.eset.com/kb3527/?locale=en_US We can clean up any leftovers with frst.
October 19, 20177 yr Author McAfee is not showing up in the Remover list, only Mbam? Maybe I can try all of this safe mode?
October 19, 20177 yr Try in safe mode. If still no joy let me have a fresh set of frst reports and we'll do it manually.
October 19, 20177 yr Author I tried it again this time the MCR tool worked and can now go to the net, anything else needed to do here?
October 19, 20177 yr Just let me have a new set of frst reports and we'll see if there's any leftovers. Won't be able to write a fix (If needed) until I'm home from work though.... a couple of hours.
October 19, 20177 yr Author Sure thx but all is working fine. Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 18-10-2017 01 Ran by Webb (administrator) on WEBB-PC (19-10-2017 11:07:13) Running from E:\ Loaded Profiles: Webb (Available Profiles: Webb) Platform: Windows 7 Home Premium Service Pack 1 (X64) Language: English (United States) Internet Explorer Version 11 (Default browser: IE) Boot Mode: Normal Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/ ==================== Processes (Whitelisted) ================= (If an entry is included in the fixlist, the process will be closed. The file will not be moved.) () C:\Program Files (x86)\Roxio\BackOnTrack\App\SaibSVC.exe (Google Inc.) C:\Program Files (x86)\Google\Update\1.3.33.5\GoogleCrashHandler.exe (Google Inc.) C:\Program Files (x86)\Google\Update\1.3.33.5\GoogleCrashHandler64.exe (Intel Corporation) C:\Windows\System32\hkcmd.exe (Intel Corporation) C:\Windows\System32\igfxpers.exe (CANON INC.) C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE (Apple Inc.) C:\Program Files\iTunes\iTunesHelper.exe () C:\Users\Webb\AppData\Local\Amazon Music\Amazon Music Helper.exe (Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe (RealNetworks, Inc.) C:\Program Files (x86)\Real\RealPlayer\RPDS\Bin64\rpsystray.exe () C:\Program Files (x86)\TP-LINK\TP-LINK Wireless Configuration Utility\TWCU.exe (Apple Inc.) C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe (Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe () C:\Program Files (x86)\Roxio\BackOnTrack\App\BService.exe (Sony Corporation) C:\Program Files (x86)\Sony\PMB\PMBDeviceInfoProvider.exe (Sony Corporation) C:\Program Files (x86)\Sony\PMB\PMBVolumeWatcher.exe (CANON INC.) C:\Program Files (x86)\Canon\Solution Menu EX\CNSEMAIN.EXE (Protexis Inc.) C:\Program Files (x86)\Common Files\Protexis\License Service\PsiService_2.exe (RealNetworks, Inc.) C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe () C:\Program Files (x86)\RealNetworks\RealDownloader\downloader2.exe (Wondershare) C:\Program Files (x86)\Common Files\Wondershare\Wondershare Helper Compact\WSHelper.exe () C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe (RealNetworks, Inc.) C:\Program Files (x86)\Real\RealPlayer\RPDS\Bin\rpdsvc.exe () C:\Program Files (x86)\Real\UpdateService\RealPlayerUpdateSvc.exe (Malwarebytes) C:\Program Files\Malwarebytes\Anti-Malware\MBAMService.exe (Microsoft Corporation) C:\Windows\splwow64.exe (Apple Inc.) C:\Program Files\iPod\bin\iPodService.exe (CANON INC.) C:\Program Files (x86)\Canon\Solution Menu EX\CNSEUPDT.EXE (Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe (Malwarebytes) C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe (Adobe Systems Incorporated) C:\Program Files (x86)\Adobe\Elements 11 Organizer\PhotoshopElementsFileAgent.exe (MAGIX AG) C:\Program Files (x86)\Common Files\MAGIX Services\Database\bin\FABS.exe (InterVideo) C:\Program Files (x86)\Common Files\InterVideo\RegMgr\iviRegMgr.exe (Nero AG) C:\Program Files (x86)\Nero\Update\NASvc.exe (Microsoft Corporation) C:\Windows\System32\PrintIsolationHost.exe (Microsoft Corporation) C:\Windows\System32\dllhost.exe (Microsoft Corporation) C:\Windows\System32\dllhost.exe (Microsoft Corporation) C:\Windows\System32\dllhost.exe ==================== Registry (Whitelisted) =========================== (If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.) HKLM\...\Run: [AdobeAAMUpdater-1.0] => C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe [444904 2012-09-20] (Adobe Systems Incorporated) HKLM\...\Run: [CanonMyPrinter] => C:\Program Files\Canon\MyPrinter\BJMyPrt.exe [2779024 2011-03-14] (CANON INC.) HKLM\...\Run: [iTunesHelper] => C:\Program Files\iTunes\iTunesHelper.exe [176440 2016-09-09] (Apple Inc.) HKLM-x32\...\Run: [APSDaemon] => C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe [67384 2016-09-01] (Apple Inc.) HKLM-x32\...\Run: [TrayServer] => C:\Program Files (x86)\MAGIX\Movie_Edit_Pro_14\TrayServer.exe HKLM-x32\...\Run: [iSUSPM] => C:\ProgramData\FLEXnet\Connect\11\\isuspm.exe [324976 2010-05-21] (Flexera Software, Inc.) HKLM-x32\...\Run: [] => [X] HKLM-x32\...\Run: [RoxWatchTray] => C:\Program Files (x86)\Roxio Creator NXT\Common\RoxWatchTray14.exe [294032 2012-07-18] (Corel Corporation) HKLM-x32\...\Run: [PMBVolumeWatcher] => C:\Program Files (x86)\Sony\PMB\PMBVolumeWatcher.exe [648032 2010-11-27] (Sony Corporation) HKLM-x32\...\Run: [CanonSolutionMenuEx] => C:\Program Files (x86)\Canon\Solution Menu EX\CNSEMAIN.EXE [1637496 2011-08-04] (CANON INC.) HKLM-x32\...\Run: [TkBellExe] => C:\Program Files (x86)\Real\RealPlayer\update\realsched.exe [296520 2014-11-03] (RealNetworks, Inc.) HKLM-x32\...\Run: [RealDownloader] => C:\Program Files (x86)\RealNetworks\RealDownloader\downloader2.exe [551488 2014-09-23] () HKLM-x32\...\Run: [Wondershare Helper Compact.exe] => C:\Program Files (x86)\Common Files\Wondershare\Wondershare Helper Compact\WSHelper.exe [2131344 2016-06-20] (Wondershare) HKLM-x32\...\Run: [DelaypluginInstall] => C:\ProgramData\Wondershare\AllMyTube\DelayPluginI.exe [1960336 2015-08-11] () Winlogon\Notify\igfxcui: C:\Windows\system32\igfxdev.dll (Intel Corporation) HKU\S-1-5-21-207249110-600702845-166796750-1000\...\Run: [Amazon Music] => C:\Users\Webb\AppData\Local\Amazon Music\Amazon Music Helper.exe [5908968 2016-06-16] () HKU\S-1-5-21-207249110-600702845-166796750-1000\...\Run: [Chromium] => "c:\users\webb\appdata\local\chromium\application\chrome.exe" --auto-launch-at-startup --profile-directory="Default" --restore-last-session HKU\S-1-5-21-207249110-600702845-166796750-1000\...\Run: [iCloudServices] => C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe [67384 2016-09-09] (Apple Inc.) HKU\S-1-5-18\...\RunOnce: [sPReview] => C:\Windows\System32\SPReview\SPReview.exe [301568 2013-07-18] (Microsoft Corporation) Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\RealPlayer Cloud Service UI.lnk [2014-11-03] ShortcutTarget: RealPlayer Cloud Service UI.lnk -> C:\Program Files (x86)\Real\RealPlayer\RPDS\Bin64\rpsystray.exe (RealNetworks, Inc.) Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\TP-LINK Wireless Configuration Utility.lnk [2017-10-18] ShortcutTarget: TP-LINK Wireless Configuration Utility.lnk -> C:\Program Files (x86)\TP-LINK\TP-LINK Wireless Configuration Utility\TWCU.exe () ==================== Internet (Whitelisted) ==================== (If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.) Tcpip\Parameters: [DhcpNameServer] 192.168.1.1 Tcpip\..\Interfaces\{1BE97A3D-A7FB-498E-9B5F-075F5A5C3C67}: [DhcpNameServer] 192.168.1.1 Tcpip\..\Interfaces\{7BAF68A2-5E5E-4630-A2D4-91496139CC0F}: [DhcpNameServer] 192.168.1.1 Internet Explorer: ================== HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = www.google.com HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Start Page = www.google.com HKU\S-1-5-21-207249110-600702845-166796750-1000\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://www.msn.com/en-us/?ocid=U221DHP&pc=U221 SearchScopes: HKLM -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = SearchScopes: HKLM-x32 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = BHO: RealNetworks Download and Record Plugin for Internet Explorer -> {3049C3E9-B461-4BC5-8870-4C09146192CA} -> C:\Program Files (x86)\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrecordplugin64.dll [2014-09-26] (RealDownloader) BHO: No Name -> {B164E929-A1B6-4A06-B104-2CD0E90A88FF} -> No File BHO-x32: Wondershare AllMyTube 4.3.0 -> {067DF9EC-26B7-40DC-8DB8-CD8BE85AE367} -> C:\ProgramData\Wondershare\AllMyTube\WSBrowserAppMgr.dll [2015-08-11] (Wondershare) BHO-x32: RealNetworks Download and Record Plugin for Internet Explorer -> {3049C3E9-B461-4BC5-8870-4C09146192CA} -> C:\Program Files (x86)\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrecordplugin.dll [2014-09-26] (RealDownloader) BHO-x32: Canon Easy-WebPrint EX BHO -> {3785D0AD-BFFF-47F6-BF5B-A587C162FED9} -> C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexbho.dll [2012-06-14] (CANON INC.) BHO-x32: No Name -> {B164E929-A1B6-4A06-B104-2CD0E90A88FF} -> No File Toolbar: HKLM-x32 - Canon Easy-WebPrint EX - {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll [2012-06-14] (CANON INC.) DPF: HKLM-x32 {D27CDB6E-AE6D-11CF-96B8-444553540000} hxxps://fpdownload.macromedia.com/get/shockwave/cabs/flash/swflash.cab Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - No File FireFox: ======== FF ProfilePath: C:\Users\Webb\AppData\Roaming\Mozilla\Firefox\Profiles\t8ym71sf.default [2017-10-18] FF NewTab: Mozilla\Firefox\Profiles\t8ym71sf.default -> about:newtab FF DefaultSearchEngine: Mozilla\Firefox\Profiles\t8ym71sf.default -> Search Provided by Yahoo FF DefaultSearchEngine.US: Mozilla\Firefox\Profiles\t8ym71sf.default -> Search Provided by Yahoo FF SearchEngineOrder.3: Mozilla\Firefox\Profiles\t8ym71sf.default -> Bing FF SelectedSearchEngine: Mozilla\Firefox\Profiles\t8ym71sf.default -> Search Provided by Yahoo FF Homepage: Mozilla\Firefox\Profiles\t8ym71sf.default -> user_pref("browser.startup.homepage", "hxxps://www.malwarebytes.org/restorebrowser/ FF Extension: (Transit) - C:\Users\Webb\AppData\Roaming\Mozilla\Firefox\Profiles\t8ym71sf.default\Extensions\@Transit.xpi [2017-09-12] FF Extension: (Bing Extension) - C:\Users\Webb\AppData\Roaming\Mozilla\Firefox\Profiles\t8ym71sf.default\Extensions\bingsearch.full@microsoft.com [2017-10-18] [not signed] FF SearchPlugin: C:\Users\Webb\AppData\Roaming\Mozilla\Firefox\Profiles\t8ym71sf.default\searchplugins\bing-.xml [2015-03-28] FF HKLM-x32\...\Firefox\Extensions: [{ABDE892B-13A8-4d1b-88E6-365A6E755758}] - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\Firefox\Ext FF Extension: (RealDownloader) - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\Firefox\Ext [2014-11-03] [not signed] FF HKLM-x32\...\Firefox\Extensions: [{4642CD99-8FDF-4550-94E1-63360972C326}] - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\Firefox\Ext FF HKLM-x32\...\Firefox\Extensions: [AllMyTube@Wondershare.com] - C:\ProgramData\Wondershare\AllMyTube\AllMyTube@Wondershare.com FF Extension: (Wondershare AllMyTube) - C:\ProgramData\Wondershare\AllMyTube\AllMyTube@Wondershare.com [2016-02-10] [not signed] FF Plugin: @adobe.com/FlashPlayer -> C:\Windows\system32\Macromed\Flash\NPSWF64_27_0_0_130.dll [2017-09-13] () FF Plugin: @microsoft.com/GENUINE -> disabled [No File] FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.50428.0\npctrl.dll [2016-04-27] ( Microsoft Corporation) FF Plugin: adobe.com/AdobeAAMDetect -> C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\CCM\Utilities\npAdobeAAMDetect64.dll [2012-09-20] (Adobe Systems) FF Plugin-x32: @adobe.com/FlashPlayer -> C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_27_0_0_130.dll [2017-09-13] () FF Plugin-x32: @canon.com/EPPEX -> C:\Program Files (x86)\Canon\Easy-PhotoPrint EX\NPEZFFPI.DLL [2011-04-21] (CANON INC.) FF Plugin-x32: @microsoft.com/GENUINE -> disabled [No File] FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.50428.0\npctrl.dll [2016-04-27] ( Microsoft Corporation) FF Plugin-x32: @Nero.com/KM -> C:\PROGRA~2\COMMON~1\Nero\BROWSE~1\NPBROW~1.DLL [2012-08-09] (Nero AG) FF Plugin-x32: @real.com/nppl3260;version=17.0.14.69 -> c:\program files (x86)\real\realplayer\Netscape6\nppl3260.dll [2014-11-03] (RealNetworks, Inc.) FF Plugin-x32: @real.com/nprndlhtml5videoshim;version=17.0.14 -> C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\MozillaPlugins\nprndlhtml5videoshim.dll [2014-09-26] (RealNetworks, Inc.) FF Plugin-x32: @real.com/nprpplugin;version=17.0.14.69 -> c:\program files (x86)\real\realplayer\Netscape6\nprpplugin.dll [2014-11-03] (RealPlayer Cloud) FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.33.5\npGoogleUpdate3.dll [2017-08-16] (Google Inc.) FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.33.5\npGoogleUpdate3.dll [2017-08-16] (Google Inc.) FF Plugin-x32: @videolan.org/vlc,version=2.1.5 -> C:\Program Files (x86)\VideoLAN\VLC\npvlc.dll [2017-05-24] (VideoLAN) FF Plugin-x32: @videolan.org/vlc,version=2.2.1 -> C:\Program Files (x86)\VideoLAN\VLC\npvlc.dll [2017-05-24] (VideoLAN) FF Plugin-x32: @videolan.org/vlc,version=2.2.4 -> C:\Program Files (x86)\VideoLAN\VLC\npvlc.dll [2017-05-24] (VideoLAN) FF Plugin-x32: @videolan.org/vlc,version=2.2.6 -> C:\Program Files (x86)\VideoLAN\VLC\npvlc.dll [2017-05-24] (VideoLAN) FF Plugin-x32: Adobe Reader -> C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\AIR\nppdf32.dll [2017-07-31] (Adobe Systems Inc.) FF Plugin-x32: adobe.com/AdobeAAMDetect -> C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\CCM\Utilities\npAdobeAAMDetect32.dll [2012-09-20] (Adobe Systems) FF Plugin ProgramFiles/Appdata: C:\Users\Webb\AppData\Roaming\mozilla\plugins\np-mswmp.dll [2009-09-25] (Microsoft Corporation) Chrome: ======= CHR DefaultProfile: Default CHR DefaultSearchURL: Default -> hxxps://search.yahoo.com/search?fr=mcafee&type=C211US1134D20170817&p={searchTerms} CHR DefaultSearchKeyword: Default -> mcafee CHR Profile: C:\Users\Webb\AppData\Local\Google\Chrome\User Data\Default [2017-10-19] CHR Extension: (Chrome Web Store Payments) - C:\Users\Webb\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2017-09-28] CHR Extension: (Chrome Media Router) - C:\Users\Webb\AppData\Local\Google\Chrome\User Data\Default\Extensions\pkedcjkdefgpdelpbcmbmeomcjbeemfm [2017-10-19] CHR HKU\S-1-5-21-207249110-600702845-166796750-1000\SOFTWARE\Google\Chrome\Extensions\...\Chrome\Extension: [bmkckgpgekmanipelfidlhmkfcjicion] - hxxps://clients2.google.com/service/update2/crx ==================== Services (Whitelisted) ==================== (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.) R2 9734BF6A-2DCD-40f0-BAB0-5AAFEEBE1269; C:\Program Files (x86)\Roxio\BackOnTrack\App\SaibSVC.exe [457360 2012-06-20] () R2 AdobeActiveFileMonitor11.0; C:\Program Files (x86)\Adobe\Elements 11 Organizer\PhotoshopElementsFileAgent.exe [171600 2012-09-17] (Adobe Systems Incorporated) R2 Apple Mobile Device Service; C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe [83768 2016-08-05] (Apple Inc.) R2 BOT4Service; C:\Program Files (x86)\Roxio\BackOnTrack\App\BService.exe [22160 2012-07-11] () R2 Fabs; C:\Program Files (x86)\Common Files\MAGIX Services\Database\bin\FABS.exe [1858048 2012-01-23] (MAGIX AG) [File not signed] S3 FirebirdServerMAGIXInstance; C:\Program Files (x86)\Common Files\MAGIX Services\Database\bin\fbserver.exe [2702848 2011-04-26] (MAGIX®) [File not signed] R2 MBAMService; C:\Program Files\Malwarebytes\Anti-Malware\mbamservice.exe [6058960 2017-08-21] (Malwarebytes) R2 RealNetworks Downloader Resolver Service; C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe [39568 2014-09-26] () R2 RealPlayer Cloud Service; c:\program files (x86)\real\realplayer\RPDS\Bin\rpdsvc.exe [1141848 2014-11-03] (RealNetworks, Inc.) R2 RealPlayerUpdateSvc; C:\Program Files (x86)\Real\UpdateService\RealPlayerUpdateSvc.exe [31344 2014-09-26] () S3 RoxMediaDB14; C:\Program Files (x86)\Roxio Creator NXT\Common\RoxMediaDB14.exe [1096848 2012-07-18] (Corel Corporation) S2 RoxWatch14; C:\Program Files (x86)\Roxio Creator NXT\Common\RoxWatch14.exe [341136 2012-07-18] (Corel Corporation) S3 UPnPService; C:\Program Files (x86)\Common Files\MAGIX Shared\UPnPService\UPnPService.exe [548864 2008-10-21] (Magix AG) [File not signed] S3 WinDefend; C:\Program Files\Windows Defender\mpsvc.dll [1011712 2013-05-27] (Microsoft Corporation) ===================== Drivers (Whitelisted) ====================== (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.) R0 MBAMSwissArmy; C:\Windows\System32\drivers\MBAMSwissArmy.sys [253888 2017-10-19] (Malwarebytes) R0 PxHlpa64; C:\Windows\System32\Drivers\PxHlpa64.sys [56336 2012-07-10] (Corel Corporation) S3 RtlWlanu; C:\Windows\System32\DRIVERS\rtwlanu.sys [3741960 2015-06-19] (Realtek Semiconductor Corporation ) S1 RxFilter; C:\Windows\SysWOW64\DRIVERS\RxFilter.sys [65520 2009-06-26] (Sonic Solutions) R0 Sahdad64; C:\Windows\System32\Drivers\Sahdad64.sys [28304 2012-06-20] (Corel Corporation) R0 Saibad64; C:\Windows\System32\Drivers\Saibad64.sys [20112 2012-06-20] (Corel Corporation) R1 SaibVdAd64; C:\Windows\System32\Drivers\SaibVdAd64.sys [27792 2012-06-20] (Corel Corporation) R3 WsAudio_Device; C:\Windows\System32\drivers\VirtualAudio.sys [31080 2013-09-03] (Wondershare) ==================== NetSvcs (Whitelisted) =================== (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.) ==================== One Month Created files and folders ======== (If an entry is included in the fixlist, the file/folder will be moved.) 2017-10-18 19:30 - 2017-10-18 19:30 - 000000000 ____D C:\Users\Webb\AppData\Roaming\TP-LINK 2017-10-18 19:29 - 2017-10-18 19:30 - 000000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\TP-LINK 2017-10-18 19:29 - 2017-10-18 19:29 - 000000000 ____D C:\Program Files (x86)\TP-LINK 2017-10-18 19:28 - 2015-06-19 02:54 - 003741960 _____ (Realtek Semiconductor Corporation ) C:\Windows\system32\rtwlanu.sys 2017-10-18 19:28 - 2015-06-19 02:54 - 003741960 _____ (Realtek Semiconductor Corporation ) C:\Windows\system32\Drivers\rtwlanu.sys 2017-10-18 19:28 - 2015-06-19 02:54 - 000030472 _____ (Windows ® Server 2003 DDK provider) C:\Windows\system32\rtlCoInst.dll 2017-10-18 19:28 - 2015-06-19 02:53 - 000028467 _____ C:\Windows\system32\netrtwlanu.cat 2017-10-18 19:28 - 2015-02-16 15:19 - 000008320 _____ C:\Windows\system32\rtlCoInst.dat 2017-10-18 19:27 - 2017-10-18 19:29 - 000000000 ____D C:\ProgramData\TP-LINK 2017-10-18 15:14 - 2017-10-18 15:14 - 000004034 _____ C:\Windows\System32\Tasks\Intel Security DAT Reputation (AMCore) Post DAT update endpoint safety pulse 2017-10-18 12:23 - 2017-10-19 11:07 - 000000000 ____D C:\FRST 2017-10-18 11:54 - 2017-10-18 12:21 - 000000000 ____D C:\AdwCleaner 2017-10-18 11:09 - 2017-10-18 11:18 - 000000258 __RSH C:\ProgramData\ntuser.pol 2017-10-18 10:51 - 2017-10-19 07:34 - 000003860 _____ C:\Windows\System32\Tasks\Intel Security DAT Reputation (AMCore) periodic endpoint safety pulse 2017-10-18 10:36 - 2017-10-19 10:16 - 000253888 _____ (Malwarebytes) C:\Windows\system32\Drivers\MBAMSwissArmy.sys 2017-10-18 10:36 - 2017-10-18 11:17 - 000002016 _____ C:\Users\Public\Desktop\Malwarebytes.lnk 2017-10-18 10:36 - 2017-10-18 10:36 - 000000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes 2017-10-18 10:36 - 2017-10-18 10:36 - 000000000 ____D C:\Program Files\Malwarebytes 2017-10-18 10:36 - 2017-08-21 07:20 - 000077440 _____ C:\Windows\system32\Drivers\mbae64.sys 2017-10-09 16:03 - 2017-10-09 16:03 - 000000000 ____D C:\FixMeStick Quarantine 2017-10-09 15:02 - 2017-10-12 23:07 - 000000000 ____D C:\FixMeStick 2017-10-01 00:01 - 2017-10-01 00:01 - 000245712 _____ (Mozilla) C:\Users\Webb\Downloads\Firefox Installer (4).exe ==================== One Month Modified files and folders ======== (If an entry is included in the fixlist, the file/folder will be moved.) 2017-10-19 11:06 - 2014-03-31 21:02 - 053736246 _____ C:\Windows\ntbtlog.txt 2017-10-19 10:23 - 2009-07-14 00:45 - 000022464 ____H C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0 2017-10-19 10:23 - 2009-07-14 00:45 - 000022464 ____H C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0 2017-10-19 10:15 - 2009-07-14 01:08 - 000000006 ____H C:\Windows\Tasks\SA.DAT 2017-10-19 10:14 - 2009-07-14 00:45 - 000658640 _____ C:\Windows\system32\FNTCACHE.DAT 2017-10-19 09:47 - 2017-05-17 21:06 - 000000000 ____D C:\Program Files\Common Files\McAfee 2017-10-19 08:52 - 2017-08-17 20:16 - 000000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\McAfee 2017-10-19 08:48 - 2017-08-17 20:16 - 000000000 __RSD C:\Users\Webb\Documents\McAfee Vaults 2017-10-19 08:35 - 2017-08-16 16:27 - 000002195 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome.lnk 2017-10-19 08:35 - 2017-08-16 16:27 - 000002183 _____ C:\Users\Public\Desktop\Google Chrome.lnk 2017-10-19 07:47 - 2013-07-17 00:37 - 000000000 ____D C:\Users\Webb\AppData\Local\Adobe 2017-10-18 19:29 - 2013-07-26 11:51 - 000000000 ___HD C:\Program Files (x86)\InstallShield Installation Information 2017-10-18 19:29 - 2009-07-13 23:20 - 000000000 ____D C:\Windows\inf 2017-10-18 19:01 - 2013-07-16 23:39 - 000000000 ____D C:\Users\Webb\AppData\LocalLow\Temp 2017-10-18 12:41 - 2009-07-13 23:20 - 000000000 ____D C:\Windows\system32\NDF 2017-10-18 11:08 - 2013-08-29 13:05 - 000000000 ____D C:\ProgramData\iolo 2017-10-18 11:08 - 2013-08-29 13:05 - 000000000 ____D C:\Program Files (x86)\iolo 2017-10-18 10:39 - 2009-07-14 01:13 - 000782470 _____ C:\Windows\system32\PerfStringBackup.INI 2017-10-18 10:36 - 2013-08-29 14:46 - 000000000 ____D C:\ProgramData\Malwarebytes 2017-10-12 15:35 - 2017-09-12 09:37 - 000003482 _____ C:\Windows\System32\Tasks\ReclaimerUpdateXML_Webb 2017-10-12 15:34 - 2013-07-28 15:18 - 000000576 _____ C:\Users\Webb\Desktop\Wintm.lnk 2017-10-12 12:38 - 2017-09-12 09:37 - 000003488 _____ C:\Windows\System32\Tasks\ReclaimerUpdateFiles_Webb 2017-10-09 09:37 - 2009-07-14 01:08 - 000032618 _____ C:\Windows\Tasks\SCHEDLGU.TXT 2017-10-05 21:24 - 2013-07-20 19:08 - 000000000 ____D C:\Users\Webb\AppData\Local\CrashDumps 2017-10-05 21:21 - 2017-08-18 10:48 - 000000000 ____D C:\Program Files\Mozilla Firefox 2017-10-05 21:08 - 2015-01-24 20:54 - 000000000 ____D C:\Program Files (x86)\Mozilla Maintenance Service 2017-09-23 17:17 - 2017-06-04 15:39 - 000033280 _____ C:\Users\Webb\Desktop\jeans schedule octoberdec.xls 2017-09-23 17:09 - 2017-06-03 23:12 - 000033280 _____ C:\Users\Webb\Desktop\field service october to decenber.xls ==================== Files in the root of some directories ======= 2014-10-07 20:18 - 2016-05-02 13:41 - 000000098 _____ () C:\Users\Webb\AppData\Roaming\WB.CFG 2014-12-21 16:06 - 2014-12-21 16:06 - 000001456 _____ () C:\Users\Webb\AppData\Local\Adobe Save for Web 12.0 Prefs 2013-07-26 19:36 - 2017-09-14 20:55 - 001592448 _____ () C:\Users\Webb\AppData\Local\rx_audio.Cache 2013-07-22 20:33 - 2017-09-14 20:55 - 000054072 _____ () C:\Users\Webb\AppData\Local\rx_image32.Cache 2013-07-16 17:13 - 2013-07-16 17:13 - 000000021 ____H () C:\ProgramData\.24554863501262644635642126105 2014-08-20 22:25 - 2014-09-08 15:45 - 000000848 ___SH () C:\ProgramData\KGyGaAvL.sys 2014-12-10 21:02 - 2014-12-10 21:02 - 000000085 _____ () C:\ProgramData\Microsoft.SqlServer.Compact.400.32.bc 2012-07-30 20:51 - 2012-07-30 20:51 - 000002454 _____ () C:\ProgramData\regid.2012-08.com.Corel,Roxio_76C7858E-078C-4C49-AB1A-2A7072664935.swidtag ==================== Bamital & volsnap ====================== (There is no automatic fix for files that do not pass verification.) C:\Windows\system32\winlogon.exe => File is digitally signed C:\Windows\system32\wininit.exe => File is digitally signed C:\Windows\SysWOW64\wininit.exe => File is digitally signed C:\Windows\explorer.exe => File is digitally signed C:\Windows\SysWOW64\explorer.exe => File is digitally signed C:\Windows\system32\svchost.exe => File is digitally signed C:\Windows\SysWOW64\svchost.exe => File is digitally signed C:\Windows\system32\services.exe => File is digitally signed C:\Windows\system32\User32.dll => File is digitally signed C:\Windows\SysWOW64\User32.dll => File is digitally signed C:\Windows\system32\userinit.exe => File is digitally signed C:\Windows\SysWOW64\userinit.exe => File is digitally signed C:\Windows\system32\rpcss.dll => File is digitally signed C:\Windows\system32\dnsapi.dll => File is digitally signed C:\Windows\SysWOW64\dnsapi.dll => File is digitally signed C:\Windows\system32\Drivers\volsnap.sys => File is digitally signed LastRegBack: 2016-05-20 20:45 ==================== End of FRST.txt ============================
October 19, 20177 yr Author Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 18-10-2017 01 Ran by Webb (administrator) on WEBB-PC (19-10-2017 11:07:13) Running from E:\ Loaded Profiles: Webb (Available Profiles: Webb) Platform: Windows 7 Home Premium Service Pack 1 (X64) Language: English (United States) Internet Explorer Version 11 (Default browser: IE) Boot Mode: Normal Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/ ==================== Processes (Whitelisted) ================= (If an entry is included in the fixlist, the process will be closed. The file will not be moved.) () C:\Program Files (x86)\Roxio\BackOnTrack\App\SaibSVC.exe (Google Inc.) C:\Program Files (x86)\Google\Update\1.3.33.5\GoogleCrashHandler.exe (Google Inc.) C:\Program Files (x86)\Google\Update\1.3.33.5\GoogleCrashHandler64.exe (Intel Corporation) C:\Windows\System32\hkcmd.exe (Intel Corporation) C:\Windows\System32\igfxpers.exe (CANON INC.) C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE (Apple Inc.) C:\Program Files\iTunes\iTunesHelper.exe () C:\Users\Webb\AppData\Local\Amazon Music\Amazon Music Helper.exe (Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe (RealNetworks, Inc.) C:\Program Files (x86)\Real\RealPlayer\RPDS\Bin64\rpsystray.exe () C:\Program Files (x86)\TP-LINK\TP-LINK Wireless Configuration Utility\TWCU.exe (Apple Inc.) C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe (Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe () C:\Program Files (x86)\Roxio\BackOnTrack\App\BService.exe (Sony Corporation) C:\Program Files (x86)\Sony\PMB\PMBDeviceInfoProvider.exe (Sony Corporation) C:\Program Files (x86)\Sony\PMB\PMBVolumeWatcher.exe (CANON INC.) C:\Program Files (x86)\Canon\Solution Menu EX\CNSEMAIN.EXE (Protexis Inc.) C:\Program Files (x86)\Common Files\Protexis\License Service\PsiService_2.exe (RealNetworks, Inc.) C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe () C:\Program Files (x86)\RealNetworks\RealDownloader\downloader2.exe (Wondershare) C:\Program Files (x86)\Common Files\Wondershare\Wondershare Helper Compact\WSHelper.exe () C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe (RealNetworks, Inc.) C:\Program Files (x86)\Real\RealPlayer\RPDS\Bin\rpdsvc.exe () C:\Program Files (x86)\Real\UpdateService\RealPlayerUpdateSvc.exe (Malwarebytes) C:\Program Files\Malwarebytes\Anti-Malware\MBAMService.exe (Microsoft Corporation) C:\Windows\splwow64.exe (Apple Inc.) C:\Program Files\iPod\bin\iPodService.exe (CANON INC.) C:\Program Files (x86)\Canon\Solution Menu EX\CNSEUPDT.EXE (Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe (Malwarebytes) C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe (Adobe Systems Incorporated) C:\Program Files (x86)\Adobe\Elements 11 Organizer\PhotoshopElementsFileAgent.exe (MAGIX AG) C:\Program Files (x86)\Common Files\MAGIX Services\Database\bin\FABS.exe (InterVideo) C:\Program Files (x86)\Common Files\InterVideo\RegMgr\iviRegMgr.exe (Nero AG) C:\Program Files (x86)\Nero\Update\NASvc.exe (Microsoft Corporation) C:\Windows\System32\PrintIsolationHost.exe (Microsoft Corporation) C:\Windows\System32\dllhost.exe (Microsoft Corporation) C:\Windows\System32\dllhost.exe (Microsoft Corporation) C:\Windows\System32\dllhost.exe ==================== Registry (Whitelisted) =========================== (If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.) HKLM\...\Run: [AdobeAAMUpdater-1.0] => C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe [444904 2012-09-20] (Adobe Systems Incorporated) HKLM\...\Run: [CanonMyPrinter] => C:\Program Files\Canon\MyPrinter\BJMyPrt.exe [2779024 2011-03-14] (CANON INC.) HKLM\...\Run: [iTunesHelper] => C:\Program Files\iTunes\iTunesHelper.exe [176440 2016-09-09] (Apple Inc.) HKLM-x32\...\Run: [APSDaemon] => C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe [67384 2016-09-01] (Apple Inc.) HKLM-x32\...\Run: [TrayServer] => C:\Program Files (x86)\MAGIX\Movie_Edit_Pro_14\TrayServer.exe HKLM-x32\...\Run: [iSUSPM] => C:\ProgramData\FLEXnet\Connect\11\\isuspm.exe [324976 2010-05-21] (Flexera Software, Inc.) HKLM-x32\...\Run: [] => [X] HKLM-x32\...\Run: [RoxWatchTray] => C:\Program Files (x86)\Roxio Creator NXT\Common\RoxWatchTray14.exe [294032 2012-07-18] (Corel Corporation) HKLM-x32\...\Run: [PMBVolumeWatcher] => C:\Program Files (x86)\Sony\PMB\PMBVolumeWatcher.exe [648032 2010-11-27] (Sony Corporation) HKLM-x32\...\Run: [CanonSolutionMenuEx] => C:\Program Files (x86)\Canon\Solution Menu EX\CNSEMAIN.EXE [1637496 2011-08-04] (CANON INC.) HKLM-x32\...\Run: [TkBellExe] => C:\Program Files (x86)\Real\RealPlayer\update\realsched.exe [296520 2014-11-03] (RealNetworks, Inc.) HKLM-x32\...\Run: [RealDownloader] => C:\Program Files (x86)\RealNetworks\RealDownloader\downloader2.exe [551488 2014-09-23] () HKLM-x32\...\Run: [Wondershare Helper Compact.exe] => C:\Program Files (x86)\Common Files\Wondershare\Wondershare Helper Compact\WSHelper.exe [2131344 2016-06-20] (Wondershare) HKLM-x32\...\Run: [DelaypluginInstall] => C:\ProgramData\Wondershare\AllMyTube\DelayPluginI.exe [1960336 2015-08-11] () Winlogon\Notify\igfxcui: C:\Windows\system32\igfxdev.dll (Intel Corporation) HKU\S-1-5-21-207249110-600702845-166796750-1000\...\Run: [Amazon Music] => C:\Users\Webb\AppData\Local\Amazon Music\Amazon Music Helper.exe [5908968 2016-06-16] () HKU\S-1-5-21-207249110-600702845-166796750-1000\...\Run: [Chromium] => "c:\users\webb\appdata\local\chromium\application\chrome.exe" --auto-launch-at-startup --profile-directory="Default" --restore-last-session HKU\S-1-5-21-207249110-600702845-166796750-1000\...\Run: [iCloudServices] => C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe [67384 2016-09-09] (Apple Inc.) HKU\S-1-5-18\...\RunOnce: [sPReview] => C:\Windows\System32\SPReview\SPReview.exe [301568 2013-07-18] (Microsoft Corporation) Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\RealPlayer Cloud Service UI.lnk [2014-11-03] ShortcutTarget: RealPlayer Cloud Service UI.lnk -> C:\Program Files (x86)\Real\RealPlayer\RPDS\Bin64\rpsystray.exe (RealNetworks, Inc.) Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\TP-LINK Wireless Configuration Utility.lnk [2017-10-18] ShortcutTarget: TP-LINK Wireless Configuration Utility.lnk -> C:\Program Files (x86)\TP-LINK\TP-LINK Wireless Configuration Utility\TWCU.exe () ==================== Internet (Whitelisted) ==================== (If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.) Tcpip\Parameters: [DhcpNameServer] 192.168.1.1 Tcpip\..\Interfaces\{1BE97A3D-A7FB-498E-9B5F-075F5A5C3C67}: [DhcpNameServer] 192.168.1.1 Tcpip\..\Interfaces\{7BAF68A2-5E5E-4630-A2D4-91496139CC0F}: [DhcpNameServer] 192.168.1.1 Internet Explorer: ================== HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = www.google.com HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Start Page = www.google.com HKU\S-1-5-21-207249110-600702845-166796750-1000\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://www.msn.com/en-us/?ocid=U221DHP&pc=U221 SearchScopes: HKLM -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = SearchScopes: HKLM-x32 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = BHO: RealNetworks Download and Record Plugin for Internet Explorer -> {3049C3E9-B461-4BC5-8870-4C09146192CA} -> C:\Program Files (x86)\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrecordplugin64.dll [2014-09-26] (RealDownloader) BHO: No Name -> {B164E929-A1B6-4A06-B104-2CD0E90A88FF} -> No File BHO-x32: Wondershare AllMyTube 4.3.0 -> {067DF9EC-26B7-40DC-8DB8-CD8BE85AE367} -> C:\ProgramData\Wondershare\AllMyTube\WSBrowserAppMgr.dll [2015-08-11] (Wondershare) BHO-x32: RealNetworks Download and Record Plugin for Internet Explorer -> {3049C3E9-B461-4BC5-8870-4C09146192CA} -> C:\Program Files (x86)\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrecordplugin.dll [2014-09-26] (RealDownloader) BHO-x32: Canon Easy-WebPrint EX BHO -> {3785D0AD-BFFF-47F6-BF5B-A587C162FED9} -> C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexbho.dll [2012-06-14] (CANON INC.) BHO-x32: No Name -> {B164E929-A1B6-4A06-B104-2CD0E90A88FF} -> No File Toolbar: HKLM-x32 - Canon Easy-WebPrint EX - {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll [2012-06-14] (CANON INC.) DPF: HKLM-x32 {D27CDB6E-AE6D-11CF-96B8-444553540000} hxxps://fpdownload.macromedia.com/get/shockwave/cabs/flash/swflash.cab Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - No File FireFox: ======== FF ProfilePath: C:\Users\Webb\AppData\Roaming\Mozilla\Firefox\Profiles\t8ym71sf.default [2017-10-18] FF NewTab: Mozilla\Firefox\Profiles\t8ym71sf.default -> about:newtab FF DefaultSearchEngine: Mozilla\Firefox\Profiles\t8ym71sf.default -> Search Provided by Yahoo FF DefaultSearchEngine.US: Mozilla\Firefox\Profiles\t8ym71sf.default -> Search Provided by Yahoo FF SearchEngineOrder.3: Mozilla\Firefox\Profiles\t8ym71sf.default -> Bing FF SelectedSearchEngine: Mozilla\Firefox\Profiles\t8ym71sf.default -> Search Provided by Yahoo FF Homepage: Mozilla\Firefox\Profiles\t8ym71sf.default -> user_pref("browser.startup.homepage", "hxxps://www.malwarebytes.org/restorebrowser/ FF Extension: (Transit) - C:\Users\Webb\AppData\Roaming\Mozilla\Firefox\Profiles\t8ym71sf.default\Extensions\@Transit.xpi [2017-09-12] FF Extension: (Bing Extension) - C:\Users\Webb\AppData\Roaming\Mozilla\Firefox\Profiles\t8ym71sf.default\Extensions\bingsearch.full@microsoft.com [2017-10-18] [not signed] FF SearchPlugin: C:\Users\Webb\AppData\Roaming\Mozilla\Firefox\Profiles\t8ym71sf.default\searchplugins\bing-.xml [2015-03-28] FF HKLM-x32\...\Firefox\Extensions: [{ABDE892B-13A8-4d1b-88E6-365A6E755758}] - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\Firefox\Ext FF Extension: (RealDownloader) - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\Firefox\Ext [2014-11-03] [not signed] FF HKLM-x32\...\Firefox\Extensions: [{4642CD99-8FDF-4550-94E1-63360972C326}] - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\Firefox\Ext FF HKLM-x32\...\Firefox\Extensions: [AllMyTube@Wondershare.com] - C:\ProgramData\Wondershare\AllMyTube\AllMyTube@Wondershare.com FF Extension: (Wondershare AllMyTube) - C:\ProgramData\Wondershare\AllMyTube\AllMyTube@Wondershare.com [2016-02-10] [not signed] FF Plugin: @adobe.com/FlashPlayer -> C:\Windows\system32\Macromed\Flash\NPSWF64_27_0_0_130.dll [2017-09-13] () FF Plugin: @microsoft.com/GENUINE -> disabled [No File] FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.50428.0\npctrl.dll [2016-04-27] ( Microsoft Corporation) FF Plugin: adobe.com/AdobeAAMDetect -> C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\CCM\Utilities\npAdobeAAMDetect64.dll [2012-09-20] (Adobe Systems) FF Plugin-x32: @adobe.com/FlashPlayer -> C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_27_0_0_130.dll [2017-09-13] () FF Plugin-x32: @canon.com/EPPEX -> C:\Program Files (x86)\Canon\Easy-PhotoPrint EX\NPEZFFPI.DLL [2011-04-21] (CANON INC.) FF Plugin-x32: @microsoft.com/GENUINE -> disabled [No File] FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.50428.0\npctrl.dll [2016-04-27] ( Microsoft Corporation) FF Plugin-x32: @Nero.com/KM -> C:\PROGRA~2\COMMON~1\Nero\BROWSE~1\NPBROW~1.DLL [2012-08-09] (Nero AG) FF Plugin-x32: @real.com/nppl3260;version=17.0.14.69 -> c:\program files (x86)\real\realplayer\Netscape6\nppl3260.dll [2014-11-03] (RealNetworks, Inc.) FF Plugin-x32: @real.com/nprndlhtml5videoshim;version=17.0.14 -> C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\MozillaPlugins\nprndlhtml5videoshim.dll [2014-09-26] (RealNetworks, Inc.) FF Plugin-x32: @real.com/nprpplugin;version=17.0.14.69 -> c:\program files (x86)\real\realplayer\Netscape6\nprpplugin.dll [2014-11-03] (RealPlayer Cloud) FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.33.5\npGoogleUpdate3.dll [2017-08-16] (Google Inc.) FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.33.5\npGoogleUpdate3.dll [2017-08-16] (Google Inc.) FF Plugin-x32: @videolan.org/vlc,version=2.1.5 -> C:\Program Files (x86)\VideoLAN\VLC\npvlc.dll [2017-05-24] (VideoLAN) FF Plugin-x32: @videolan.org/vlc,version=2.2.1 -> C:\Program Files (x86)\VideoLAN\VLC\npvlc.dll [2017-05-24] (VideoLAN) FF Plugin-x32: @videolan.org/vlc,version=2.2.4 -> C:\Program Files (x86)\VideoLAN\VLC\npvlc.dll [2017-05-24] (VideoLAN) FF Plugin-x32: @videolan.org/vlc,version=2.2.6 -> C:\Program Files (x86)\VideoLAN\VLC\npvlc.dll [2017-05-24] (VideoLAN) FF Plugin-x32: Adobe Reader -> C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\AIR\nppdf32.dll [2017-07-31] (Adobe Systems Inc.) FF Plugin-x32: adobe.com/AdobeAAMDetect -> C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\CCM\Utilities\npAdobeAAMDetect32.dll [2012-09-20] (Adobe Systems) FF Plugin ProgramFiles/Appdata: C:\Users\Webb\AppData\Roaming\mozilla\plugins\np-mswmp.dll [2009-09-25] (Microsoft Corporation) Chrome: ======= CHR DefaultProfile: Default CHR DefaultSearchURL: Default -> hxxps://search.yahoo.com/search?fr=mcafee&type=C211US1134D20170817&p={searchTerms} CHR DefaultSearchKeyword: Default -> mcafee CHR Profile: C:\Users\Webb\AppData\Local\Google\Chrome\User Data\Default [2017-10-19] CHR Extension: (Chrome Web Store Payments) - C:\Users\Webb\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2017-09-28] CHR Extension: (Chrome Media Router) - C:\Users\Webb\AppData\Local\Google\Chrome\User Data\Default\Extensions\pkedcjkdefgpdelpbcmbmeomcjbeemfm [2017-10-19] CHR HKU\S-1-5-21-207249110-600702845-166796750-1000\SOFTWARE\Google\Chrome\Extensions\...\Chrome\Extension: [bmkckgpgekmanipelfidlhmkfcjicion] - hxxps://clients2.google.com/service/update2/crx ==================== Services (Whitelisted) ==================== (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.) R2 9734BF6A-2DCD-40f0-BAB0-5AAFEEBE1269; C:\Program Files (x86)\Roxio\BackOnTrack\App\SaibSVC.exe [457360 2012-06-20] () R2 AdobeActiveFileMonitor11.0; C:\Program Files (x86)\Adobe\Elements 11 Organizer\PhotoshopElementsFileAgent.exe [171600 2012-09-17] (Adobe Systems Incorporated) R2 Apple Mobile Device Service; C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe [83768 2016-08-05] (Apple Inc.) R2 BOT4Service; C:\Program Files (x86)\Roxio\BackOnTrack\App\BService.exe [22160 2012-07-11] () R2 Fabs; C:\Program Files (x86)\Common Files\MAGIX Services\Database\bin\FABS.exe [1858048 2012-01-23] (MAGIX AG) [File not signed] S3 FirebirdServerMAGIXInstance; C:\Program Files (x86)\Common Files\MAGIX Services\Database\bin\fbserver.exe [2702848 2011-04-26] (MAGIX®) [File not signed] R2 MBAMService; C:\Program Files\Malwarebytes\Anti-Malware\mbamservice.exe [6058960 2017-08-21] (Malwarebytes) R2 RealNetworks Downloader Resolver Service; C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe [39568 2014-09-26] () R2 RealPlayer Cloud Service; c:\program files (x86)\real\realplayer\RPDS\Bin\rpdsvc.exe [1141848 2014-11-03] (RealNetworks, Inc.) R2 RealPlayerUpdateSvc; C:\Program Files (x86)\Real\UpdateService\RealPlayerUpdateSvc.exe [31344 2014-09-26] () S3 RoxMediaDB14; C:\Program Files (x86)\Roxio Creator NXT\Common\RoxMediaDB14.exe [1096848 2012-07-18] (Corel Corporation) S2 RoxWatch14; C:\Program Files (x86)\Roxio Creator NXT\Common\RoxWatch14.exe [341136 2012-07-18] (Corel Corporation) S3 UPnPService; C:\Program Files (x86)\Common Files\MAGIX Shared\UPnPService\UPnPService.exe [548864 2008-10-21] (Magix AG) [File not signed] S3 WinDefend; C:\Program Files\Windows Defender\mpsvc.dll [1011712 2013-05-27] (Microsoft Corporation) ===================== Drivers (Whitelisted) ====================== (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.) R0 MBAMSwissArmy; C:\Windows\System32\drivers\MBAMSwissArmy.sys [253888 2017-10-19] (Malwarebytes) R0 PxHlpa64; C:\Windows\System32\Drivers\PxHlpa64.sys [56336 2012-07-10] (Corel Corporation) S3 RtlWlanu; C:\Windows\System32\DRIVERS\rtwlanu.sys [3741960 2015-06-19] (Realtek Semiconductor Corporation ) S1 RxFilter; C:\Windows\SysWOW64\DRIVERS\RxFilter.sys [65520 2009-06-26] (Sonic Solutions) R0 Sahdad64; C:\Windows\System32\Drivers\Sahdad64.sys [28304 2012-06-20] (Corel Corporation) R0 Saibad64; C:\Windows\System32\Drivers\Saibad64.sys [20112 2012-06-20] (Corel Corporation) R1 SaibVdAd64; C:\Windows\System32\Drivers\SaibVdAd64.sys [27792 2012-06-20] (Corel Corporation) R3 WsAudio_Device; C:\Windows\System32\drivers\VirtualAudio.sys [31080 2013-09-03] (Wondershare) ==================== NetSvcs (Whitelisted) =================== (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.) ==================== One Month Created files and folders ======== (If an entry is included in the fixlist, the file/folder will be moved.) 2017-10-18 19:30 - 2017-10-18 19:30 - 000000000 ____D C:\Users\Webb\AppData\Roaming\TP-LINK 2017-10-18 19:29 - 2017-10-18 19:30 - 000000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\TP-LINK 2017-10-18 19:29 - 2017-10-18 19:29 - 000000000 ____D C:\Program Files (x86)\TP-LINK 2017-10-18 19:28 - 2015-06-19 02:54 - 003741960 _____ (Realtek Semiconductor Corporation ) C:\Windows\system32\rtwlanu.sys 2017-10-18 19:28 - 2015-06-19 02:54 - 003741960 _____ (Realtek Semiconductor Corporation ) C:\Windows\system32\Drivers\rtwlanu.sys 2017-10-18 19:28 - 2015-06-19 02:54 - 000030472 _____ (Windows ® Server 2003 DDK provider) C:\Windows\system32\rtlCoInst.dll 2017-10-18 19:28 - 2015-06-19 02:53 - 000028467 _____ C:\Windows\system32\netrtwlanu.cat 2017-10-18 19:28 - 2015-02-16 15:19 - 000008320 _____ C:\Windows\system32\rtlCoInst.dat 2017-10-18 19:27 - 2017-10-18 19:29 - 000000000 ____D C:\ProgramData\TP-LINK 2017-10-18 15:14 - 2017-10-18 15:14 - 000004034 _____ C:\Windows\System32\Tasks\Intel Security DAT Reputation (AMCore) Post DAT update endpoint safety pulse 2017-10-18 12:23 - 2017-10-19 11:07 - 000000000 ____D C:\FRST 2017-10-18 11:54 - 2017-10-18 12:21 - 000000000 ____D C:\AdwCleaner 2017-10-18 11:09 - 2017-10-18 11:18 - 000000258 __RSH C:\ProgramData\ntuser.pol 2017-10-18 10:51 - 2017-10-19 07:34 - 000003860 _____ C:\Windows\System32\Tasks\Intel Security DAT Reputation (AMCore) periodic endpoint safety pulse 2017-10-18 10:36 - 2017-10-19 10:16 - 000253888 _____ (Malwarebytes) C:\Windows\system32\Drivers\MBAMSwissArmy.sys 2017-10-18 10:36 - 2017-10-18 11:17 - 000002016 _____ C:\Users\Public\Desktop\Malwarebytes.lnk 2017-10-18 10:36 - 2017-10-18 10:36 - 000000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes 2017-10-18 10:36 - 2017-10-18 10:36 - 000000000 ____D C:\Program Files\Malwarebytes 2017-10-18 10:36 - 2017-08-21 07:20 - 000077440 _____ C:\Windows\system32\Drivers\mbae64.sys 2017-10-09 16:03 - 2017-10-09 16:03 - 000000000 ____D C:\FixMeStick Quarantine 2017-10-09 15:02 - 2017-10-12 23:07 - 000000000 ____D C:\FixMeStick 2017-10-01 00:01 - 2017-10-01 00:01 - 000245712 _____ (Mozilla) C:\Users\Webb\Downloads\Firefox Installer (4).exe ==================== One Month Modified files and folders ======== (If an entry is included in the fixlist, the file/folder will be moved.) 2017-10-19 11:06 - 2014-03-31 21:02 - 053736246 _____ C:\Windows\ntbtlog.txt 2017-10-19 10:23 - 2009-07-14 00:45 - 000022464 ____H C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0 2017-10-19 10:23 - 2009-07-14 00:45 - 000022464 ____H C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0 2017-10-19 10:15 - 2009-07-14 01:08 - 000000006 ____H C:\Windows\Tasks\SA.DAT 2017-10-19 10:14 - 2009-07-14 00:45 - 000658640 _____ C:\Windows\system32\FNTCACHE.DAT 2017-10-19 09:47 - 2017-05-17 21:06 - 000000000 ____D C:\Program Files\Common Files\McAfee 2017-10-19 08:52 - 2017-08-17 20:16 - 000000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\McAfee 2017-10-19 08:48 - 2017-08-17 20:16 - 000000000 __RSD C:\Users\Webb\Documents\McAfee Vaults 2017-10-19 08:35 - 2017-08-16 16:27 - 000002195 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome.lnk 2017-10-19 08:35 - 2017-08-16 16:27 - 000002183 _____ C:\Users\Public\Desktop\Google Chrome.lnk 2017-10-19 07:47 - 2013-07-17 00:37 - 000000000 ____D C:\Users\Webb\AppData\Local\Adobe 2017-10-18 19:29 - 2013-07-26 11:51 - 000000000 ___HD C:\Program Files (x86)\InstallShield Installation Information 2017-10-18 19:29 - 2009-07-13 23:20 - 000000000 ____D C:\Windows\inf 2017-10-18 19:01 - 2013-07-16 23:39 - 000000000 ____D C:\Users\Webb\AppData\LocalLow\Temp 2017-10-18 12:41 - 2009-07-13 23:20 - 000000000 ____D C:\Windows\system32\NDF 2017-10-18 11:08 - 2013-08-29 13:05 - 000000000 ____D C:\ProgramData\iolo 2017-10-18 11:08 - 2013-08-29 13:05 - 000000000 ____D C:\Program Files (x86)\iolo 2017-10-18 10:39 - 2009-07-14 01:13 - 000782470 _____ C:\Windows\system32\PerfStringBackup.INI 2017-10-18 10:36 - 2013-08-29 14:46 - 000000000 ____D C:\ProgramData\Malwarebytes 2017-10-12 15:35 - 2017-09-12 09:37 - 000003482 _____ C:\Windows\System32\Tasks\ReclaimerUpdateXML_Webb 2017-10-12 15:34 - 2013-07-28 15:18 - 000000576 _____ C:\Users\Webb\Desktop\Wintm.lnk 2017-10-12 12:38 - 2017-09-12 09:37 - 000003488 _____ C:\Windows\System32\Tasks\ReclaimerUpdateFiles_Webb 2017-10-09 09:37 - 2009-07-14 01:08 - 000032618 _____ C:\Windows\Tasks\SCHEDLGU.TXT 2017-10-05 21:24 - 2013-07-20 19:08 - 000000000 ____D C:\Users\Webb\AppData\Local\CrashDumps 2017-10-05 21:21 - 2017-08-18 10:48 - 000000000 ____D C:\Program Files\Mozilla Firefox 2017-10-05 21:08 - 2015-01-24 20:54 - 000000000 ____D C:\Program Files (x86)\Mozilla Maintenance Service 2017-09-23 17:17 - 2017-06-04 15:39 - 000033280 _____ C:\Users\Webb\Desktop\jeans schedule octoberdec.xls 2017-09-23 17:09 - 2017-06-03 23:12 - 000033280 _____ C:\Users\Webb\Desktop\field service october to decenber.xls ==================== Files in the root of some directories ======= 2014-10-07 20:18 - 2016-05-02 13:41 - 000000098 _____ () C:\Users\Webb\AppData\Roaming\WB.CFG 2014-12-21 16:06 - 2014-12-21 16:06 - 000001456 _____ () C:\Users\Webb\AppData\Local\Adobe Save for Web 12.0 Prefs 2013-07-26 19:36 - 2017-09-14 20:55 - 001592448 _____ () C:\Users\Webb\AppData\Local\rx_audio.Cache 2013-07-22 20:33 - 2017-09-14 20:55 - 000054072 _____ () C:\Users\Webb\AppData\Local\rx_image32.Cache 2013-07-16 17:13 - 2013-07-16 17:13 - 000000021 ____H () C:\ProgramData\.24554863501262644635642126105 2014-08-20 22:25 - 2014-09-08 15:45 - 000000848 ___SH () C:\ProgramData\KGyGaAvL.sys 2014-12-10 21:02 - 2014-12-10 21:02 - 000000085 _____ () C:\ProgramData\Microsoft.SqlServer.Compact.400.32.bc 2012-07-30 20:51 - 2012-07-30 20:51 - 000002454 _____ () C:\ProgramData\regid.2012-08.com.Corel,Roxio_76C7858E-078C-4C49-AB1A-2A7072664935.swidtag ==================== Bamital & volsnap ====================== (There is no automatic fix for files that do not pass verification.) C:\Windows\system32\winlogon.exe => File is digitally signed C:\Windows\system32\wininit.exe => File is digitally signed C:\Windows\SysWOW64\wininit.exe => File is digitally signed C:\Windows\explorer.exe => File is digitally signed C:\Windows\SysWOW64\explorer.exe => File is digitally signed C:\Windows\system32\svchost.exe => File is digitally signed C:\Windows\SysWOW64\svchost.exe => File is digitally signed C:\Windows\system32\services.exe => File is digitally signed C:\Windows\system32\User32.dll => File is digitally signed C:\Windows\SysWOW64\User32.dll => File is digitally signed C:\Windows\system32\userinit.exe => File is digitally signed C:\Windows\SysWOW64\userinit.exe => File is digitally signed C:\Windows\system32\rpcss.dll => File is digitally signed C:\Windows\system32\dnsapi.dll => File is digitally signed C:\Windows\SysWOW64\dnsapi.dll => File is digitally signed C:\Windows\system32\Drivers\volsnap.sys => File is digitally signed LastRegBack: 2016-05-20 20:45 ==================== End of FRST.txt ============================
October 19, 20177 yr Hi Mike, Did you realise that you posted the main frst.txt twice. Let me have the addition.txt and I can finish off the fixlist. Thanks.
October 19, 20177 yr Author Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 18-10-2017 01 Ran by Webb (administrator) on WEBB-PC (19-10-2017 14:10:01) Running from E:\ Loaded Profiles: Webb (Available Profiles: Webb) Platform: Windows 7 Home Premium Service Pack 1 (X64) Language: English (United States) Internet Explorer Version 11 (Default browser: IE) Boot Mode: Normal Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/ ==================== Processes (Whitelisted) ================= (If an entry is included in the fixlist, the process will be closed. The file will not be moved.) () C:\Program Files (x86)\Roxio\BackOnTrack\App\SaibSVC.exe (Google Inc.) C:\Program Files (x86)\Google\Update\1.3.33.5\GoogleCrashHandler.exe (Google Inc.) C:\Program Files (x86)\Google\Update\1.3.33.5\GoogleCrashHandler64.exe (Intel Corporation) C:\Windows\System32\hkcmd.exe (Intel Corporation) C:\Windows\System32\igfxpers.exe (CANON INC.) C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE (Apple Inc.) C:\Program Files\iTunes\iTunesHelper.exe () C:\Users\Webb\AppData\Local\Amazon Music\Amazon Music Helper.exe (Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe (RealNetworks, Inc.) C:\Program Files (x86)\Real\RealPlayer\RPDS\Bin64\rpsystray.exe () C:\Program Files (x86)\TP-LINK\TP-LINK Wireless Configuration Utility\TWCU.exe (Apple Inc.) C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe (Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe () C:\Program Files (x86)\Roxio\BackOnTrack\App\BService.exe (Sony Corporation) C:\Program Files (x86)\Sony\PMB\PMBDeviceInfoProvider.exe (Sony Corporation) C:\Program Files (x86)\Sony\PMB\PMBVolumeWatcher.exe (CANON INC.) C:\Program Files (x86)\Canon\Solution Menu EX\CNSEMAIN.EXE (Protexis Inc.) C:\Program Files (x86)\Common Files\Protexis\License Service\PsiService_2.exe (RealNetworks, Inc.) C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe () C:\Program Files (x86)\RealNetworks\RealDownloader\downloader2.exe (Wondershare) C:\Program Files (x86)\Common Files\Wondershare\Wondershare Helper Compact\WSHelper.exe () C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe (RealNetworks, Inc.) C:\Program Files (x86)\Real\RealPlayer\RPDS\Bin\rpdsvc.exe () C:\Program Files (x86)\Real\UpdateService\RealPlayerUpdateSvc.exe (Microsoft Corporation) C:\Windows\splwow64.exe (Apple Inc.) C:\Program Files\iPod\bin\iPodService.exe (CANON INC.) C:\Program Files (x86)\Canon\Solution Menu EX\CNSEUPDT.EXE (Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe (Adobe Systems Incorporated) C:\Program Files (x86)\Adobe\Elements 11 Organizer\PhotoshopElementsFileAgent.exe (MAGIX AG) C:\Program Files (x86)\Common Files\MAGIX Services\Database\bin\FABS.exe (InterVideo) C:\Program Files (x86)\Common Files\InterVideo\RegMgr\iviRegMgr.exe (Nero AG) C:\Program Files (x86)\Nero\Update\NASvc.exe (Malwarebytes) C:\Program Files\Malwarebytes\Anti-Malware\MBAMService.exe (Malwarebytes) C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe (Microsoft Corporation) C:\Windows\System32\PrintIsolationHost.exe ==================== Registry (Whitelisted) =========================== (If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.) HKLM\...\Run: [AdobeAAMUpdater-1.0] => C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe [444904 2012-09-20] (Adobe Systems Incorporated) HKLM\...\Run: [CanonMyPrinter] => C:\Program Files\Canon\MyPrinter\BJMyPrt.exe [2779024 2011-03-14] (CANON INC.) HKLM\...\Run: [iTunesHelper] => C:\Program Files\iTunes\iTunesHelper.exe [176440 2016-09-09] (Apple Inc.) HKLM-x32\...\Run: [APSDaemon] => C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe [67384 2016-09-01] (Apple Inc.) HKLM-x32\...\Run: [TrayServer] => C:\Program Files (x86)\MAGIX\Movie_Edit_Pro_14\TrayServer.exe HKLM-x32\...\Run: [iSUSPM] => C:\ProgramData\FLEXnet\Connect\11\\isuspm.exe [324976 2010-05-21] (Flexera Software, Inc.) HKLM-x32\...\Run: [] => [X] HKLM-x32\...\Run: [RoxWatchTray] => C:\Program Files (x86)\Roxio Creator NXT\Common\RoxWatchTray14.exe [294032 2012-07-18] (Corel Corporation) HKLM-x32\...\Run: [PMBVolumeWatcher] => C:\Program Files (x86)\Sony\PMB\PMBVolumeWatcher.exe [648032 2010-11-27] (Sony Corporation) HKLM-x32\...\Run: [CanonSolutionMenuEx] => C:\Program Files (x86)\Canon\Solution Menu EX\CNSEMAIN.EXE [1637496 2011-08-04] (CANON INC.) HKLM-x32\...\Run: [TkBellExe] => C:\Program Files (x86)\Real\RealPlayer\update\realsched.exe [296520 2014-11-03] (RealNetworks, Inc.) HKLM-x32\...\Run: [RealDownloader] => C:\Program Files (x86)\RealNetworks\RealDownloader\downloader2.exe [551488 2014-09-23] () HKLM-x32\...\Run: [Wondershare Helper Compact.exe] => C:\Program Files (x86)\Common Files\Wondershare\Wondershare Helper Compact\WSHelper.exe [2131344 2016-06-20] (Wondershare) HKLM-x32\...\Run: [DelaypluginInstall] => C:\ProgramData\Wondershare\AllMyTube\DelayPluginI.exe [1960336 2015-08-11] () Winlogon\Notify\igfxcui: C:\Windows\system32\igfxdev.dll (Intel Corporation) HKU\S-1-5-21-207249110-600702845-166796750-1000\...\Run: [Amazon Music] => C:\Users\Webb\AppData\Local\Amazon Music\Amazon Music Helper.exe [5908968 2016-06-16] () HKU\S-1-5-21-207249110-600702845-166796750-1000\...\Run: [Chromium] => "c:\users\webb\appdata\local\chromium\application\chrome.exe" --auto-launch-at-startup --profile-directory="Default" --restore-last-session HKU\S-1-5-21-207249110-600702845-166796750-1000\...\Run: [iCloudServices] => C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe [67384 2016-09-09] (Apple Inc.) HKU\S-1-5-18\...\RunOnce: [sPReview] => C:\Windows\System32\SPReview\SPReview.exe [301568 2013-07-18] (Microsoft Corporation) Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\RealPlayer Cloud Service UI.lnk [2014-11-03] ShortcutTarget: RealPlayer Cloud Service UI.lnk -> C:\Program Files (x86)\Real\RealPlayer\RPDS\Bin64\rpsystray.exe (RealNetworks, Inc.) Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\TP-LINK Wireless Configuration Utility.lnk [2017-10-18] ShortcutTarget: TP-LINK Wireless Configuration Utility.lnk -> C:\Program Files (x86)\TP-LINK\TP-LINK Wireless Configuration Utility\TWCU.exe () ==================== Internet (Whitelisted) ==================== (If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.) Tcpip\Parameters: [DhcpNameServer] 192.168.1.1 Tcpip\..\Interfaces\{1BE97A3D-A7FB-498E-9B5F-075F5A5C3C67}: [DhcpNameServer] 192.168.1.1 Tcpip\..\Interfaces\{7BAF68A2-5E5E-4630-A2D4-91496139CC0F}: [DhcpNameServer] 192.168.1.1 Internet Explorer: ================== HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = www.google.com HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Start Page = www.google.com HKU\S-1-5-21-207249110-600702845-166796750-1000\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://www.msn.com/en-us/?ocid=U221DHP&pc=U221 SearchScopes: HKLM -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = SearchScopes: HKLM-x32 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = BHO: RealNetworks Download and Record Plugin for Internet Explorer -> {3049C3E9-B461-4BC5-8870-4C09146192CA} -> C:\Program Files (x86)\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrecordplugin64.dll [2014-09-26] (RealDownloader) BHO: No Name -> {B164E929-A1B6-4A06-B104-2CD0E90A88FF} -> No File BHO-x32: Wondershare AllMyTube 4.3.0 -> {067DF9EC-26B7-40DC-8DB8-CD8BE85AE367} -> C:\ProgramData\Wondershare\AllMyTube\WSBrowserAppMgr.dll [2015-08-11] (Wondershare) BHO-x32: RealNetworks Download and Record Plugin for Internet Explorer -> {3049C3E9-B461-4BC5-8870-4C09146192CA} -> C:\Program Files (x86)\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrecordplugin.dll [2014-09-26] (RealDownloader) BHO-x32: Canon Easy-WebPrint EX BHO -> {3785D0AD-BFFF-47F6-BF5B-A587C162FED9} -> C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexbho.dll [2012-06-14] (CANON INC.) BHO-x32: No Name -> {B164E929-A1B6-4A06-B104-2CD0E90A88FF} -> No File Toolbar: HKLM-x32 - Canon Easy-WebPrint EX - {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll [2012-06-14] (CANON INC.) DPF: HKLM-x32 {D27CDB6E-AE6D-11CF-96B8-444553540000} hxxps://fpdownload.macromedia.com/get/shockwave/cabs/flash/swflash.cab Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - No File FireFox: ======== FF ProfilePath: C:\Users\Webb\AppData\Roaming\Mozilla\Firefox\Profiles\t8ym71sf.default [2017-10-18] FF NewTab: Mozilla\Firefox\Profiles\t8ym71sf.default -> about:newtab FF DefaultSearchEngine: Mozilla\Firefox\Profiles\t8ym71sf.default -> Search Provided by Yahoo FF DefaultSearchEngine.US: Mozilla\Firefox\Profiles\t8ym71sf.default -> Search Provided by Yahoo FF SearchEngineOrder.3: Mozilla\Firefox\Profiles\t8ym71sf.default -> Bing FF SelectedSearchEngine: Mozilla\Firefox\Profiles\t8ym71sf.default -> Search Provided by Yahoo FF Homepage: Mozilla\Firefox\Profiles\t8ym71sf.default -> user_pref("browser.startup.homepage", "hxxps://www.malwarebytes.org/restorebrowser/ FF Extension: (Transit) - C:\Users\Webb\AppData\Roaming\Mozilla\Firefox\Profiles\t8ym71sf.default\Extensions\@Transit.xpi [2017-09-12] FF Extension: (Bing Extension) - C:\Users\Webb\AppData\Roaming\Mozilla\Firefox\Profiles\t8ym71sf.default\Extensions\bingsearch.full@microsoft.com [2017-10-18] [not signed] FF SearchPlugin: C:\Users\Webb\AppData\Roaming\Mozilla\Firefox\Profiles\t8ym71sf.default\searchplugins\bing-.xml [2015-03-28] FF HKLM-x32\...\Firefox\Extensions: [{ABDE892B-13A8-4d1b-88E6-365A6E755758}] - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\Firefox\Ext FF Extension: (RealDownloader) - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\Firefox\Ext [2014-11-03] [not signed] FF HKLM-x32\...\Firefox\Extensions: [{4642CD99-8FDF-4550-94E1-63360972C326}] - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\Firefox\Ext FF HKLM-x32\...\Firefox\Extensions: [AllMyTube@Wondershare.com] - C:\ProgramData\Wondershare\AllMyTube\AllMyTube@Wondershare.com FF Extension: (Wondershare AllMyTube) - C:\ProgramData\Wondershare\AllMyTube\AllMyTube@Wondershare.com [2016-02-10] [not signed] FF Plugin: @adobe.com/FlashPlayer -> C:\Windows\system32\Macromed\Flash\NPSWF64_27_0_0_170.dll [2017-10-19] () FF Plugin: @microsoft.com/GENUINE -> disabled [No File] FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.50428.0\npctrl.dll [2016-04-27] ( Microsoft Corporation) FF Plugin: adobe.com/AdobeAAMDetect -> C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\CCM\Utilities\npAdobeAAMDetect64.dll [2012-09-20] (Adobe Systems) FF Plugin-x32: @adobe.com/FlashPlayer -> C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_27_0_0_170.dll [2017-10-19] () FF Plugin-x32: @canon.com/EPPEX -> C:\Program Files (x86)\Canon\Easy-PhotoPrint EX\NPEZFFPI.DLL [2011-04-21] (CANON INC.) FF Plugin-x32: @microsoft.com/GENUINE -> disabled [No File] FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.50428.0\npctrl.dll [2016-04-27] ( Microsoft Corporation) FF Plugin-x32: @Nero.com/KM -> C:\PROGRA~2\COMMON~1\Nero\BROWSE~1\NPBROW~1.DLL [2012-08-09] (Nero AG) FF Plugin-x32: @real.com/nppl3260;version=17.0.14.69 -> c:\program files (x86)\real\realplayer\Netscape6\nppl3260.dll [2014-11-03] (RealNetworks, Inc.) FF Plugin-x32: @real.com/nprndlhtml5videoshim;version=17.0.14 -> C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\MozillaPlugins\nprndlhtml5videoshim.dll [2014-09-26] (RealNetworks, Inc.) FF Plugin-x32: @real.com/nprpplugin;version=17.0.14.69 -> c:\program files (x86)\real\realplayer\Netscape6\nprpplugin.dll [2014-11-03] (RealPlayer Cloud) FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.33.5\npGoogleUpdate3.dll [2017-08-16] (Google Inc.) FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.33.5\npGoogleUpdate3.dll [2017-08-16] (Google Inc.) FF Plugin-x32: @videolan.org/vlc,version=2.1.5 -> C:\Program Files (x86)\VideoLAN\VLC\npvlc.dll [2017-05-24] (VideoLAN) FF Plugin-x32: @videolan.org/vlc,version=2.2.1 -> C:\Program Files (x86)\VideoLAN\VLC\npvlc.dll [2017-05-24] (VideoLAN) FF Plugin-x32: @videolan.org/vlc,version=2.2.4 -> C:\Program Files (x86)\VideoLAN\VLC\npvlc.dll [2017-05-24] (VideoLAN) FF Plugin-x32: @videolan.org/vlc,version=2.2.6 -> C:\Program Files (x86)\VideoLAN\VLC\npvlc.dll [2017-05-24] (VideoLAN) FF Plugin-x32: Adobe Reader -> C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\AIR\nppdf32.dll [2017-07-31] (Adobe Systems Inc.) FF Plugin-x32: adobe.com/AdobeAAMDetect -> C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\CCM\Utilities\npAdobeAAMDetect32.dll [2012-09-20] (Adobe Systems) FF Plugin ProgramFiles/Appdata: C:\Users\Webb\AppData\Roaming\mozilla\plugins\np-mswmp.dll [2009-09-25] (Microsoft Corporation) Chrome: ======= CHR DefaultProfile: Default CHR DefaultSearchURL: Default -> hxxps://search.yahoo.com/search?fr=mcafee&type=C211US1134D20170817&p={searchTerms} CHR DefaultSearchKeyword: Default -> mcafee CHR Profile: C:\Users\Webb\AppData\Local\Google\Chrome\User Data\Default [2017-10-19] CHR Extension: (Chrome Web Store Payments) - C:\Users\Webb\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2017-09-28] CHR Extension: (Chrome Media Router) - C:\Users\Webb\AppData\Local\Google\Chrome\User Data\Default\Extensions\pkedcjkdefgpdelpbcmbmeomcjbeemfm [2017-10-19] CHR HKU\S-1-5-21-207249110-600702845-166796750-1000\SOFTWARE\Google\Chrome\Extensions\...\Chrome\Extension: [bmkckgpgekmanipelfidlhmkfcjicion] - hxxps://clients2.google.com/service/update2/crx ==================== Services (Whitelisted) ==================== (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.) R2 9734BF6A-2DCD-40f0-BAB0-5AAFEEBE1269; C:\Program Files (x86)\Roxio\BackOnTrack\App\SaibSVC.exe [457360 2012-06-20] () R2 AdobeActiveFileMonitor11.0; C:\Program Files (x86)\Adobe\Elements 11 Organizer\PhotoshopElementsFileAgent.exe [171600 2012-09-17] (Adobe Systems Incorporated) R2 Apple Mobile Device Service; C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe [83768 2016-08-05] (Apple Inc.) R2 BOT4Service; C:\Program Files (x86)\Roxio\BackOnTrack\App\BService.exe [22160 2012-07-11] () R2 Fabs; C:\Program Files (x86)\Common Files\MAGIX Services\Database\bin\FABS.exe [1858048 2012-01-23] (MAGIX AG) [File not signed] S3 FirebirdServerMAGIXInstance; C:\Program Files (x86)\Common Files\MAGIX Services\Database\bin\fbserver.exe [2702848 2011-04-26] (MAGIX®) [File not signed] R2 MBAMService; C:\Program Files\Malwarebytes\Anti-Malware\mbamservice.exe [6058960 2017-08-07] (Malwarebytes) R2 RealNetworks Downloader Resolver Service; C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe [39568 2014-09-26] () R2 RealPlayer Cloud Service; c:\program files (x86)\real\realplayer\RPDS\Bin\rpdsvc.exe [1141848 2014-11-03] (RealNetworks, Inc.) R2 RealPlayerUpdateSvc; C:\Program Files (x86)\Real\UpdateService\RealPlayerUpdateSvc.exe [31344 2014-09-26] () S3 RoxMediaDB14; C:\Program Files (x86)\Roxio Creator NXT\Common\RoxMediaDB14.exe [1096848 2012-07-18] (Corel Corporation) S2 RoxWatch14; C:\Program Files (x86)\Roxio Creator NXT\Common\RoxWatch14.exe [341136 2012-07-18] (Corel Corporation) S3 UPnPService; C:\Program Files (x86)\Common Files\MAGIX Shared\UPnPService\UPnPService.exe [548864 2008-10-21] (Magix AG) [File not signed] S3 WinDefend; C:\Program Files\Windows Defender\mpsvc.dll [1011712 2013-05-27] (Microsoft Corporation) ===================== Drivers (Whitelisted) ====================== (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.) R1 ESProtectionDriver; C:\Windows\system32\drivers\mbae64.sys [77440 2017-10-04] () R2 MBAMChameleon; C:\Windows\System32\Drivers\MbamChameleon.sys [192952 2017-10-19] (Malwarebytes) R3 MBAMFarflt; C:\Windows\System32\DRIVERS\farflt.sys [110016 2017-10-19] (Malwarebytes) R3 MBAMProtection; C:\Windows\System32\DRIVERS\mbam.sys [45504 2017-10-19] (Malwarebytes) R3 MBAMSwissArmy; C:\Windows\System32\Drivers\mbamswissarmy.sys [252232 2017-10-19] (Malwarebytes) R3 MBAMWebProtection; C:\Windows\System32\DRIVERS\mwac.sys [84256 2017-10-19] (Malwarebytes) R0 PxHlpa64; C:\Windows\System32\Drivers\PxHlpa64.sys [56336 2012-07-10] (Corel Corporation) S3 RtlWlanu; C:\Windows\System32\DRIVERS\rtwlanu.sys [3741960 2015-06-19] (Realtek Semiconductor Corporation ) S1 RxFilter; C:\Windows\SysWOW64\DRIVERS\RxFilter.sys [65520 2009-06-26] (Sonic Solutions) R0 Sahdad64; C:\Windows\System32\Drivers\Sahdad64.sys [28304 2012-06-20] (Corel Corporation) R0 Saibad64; C:\Windows\System32\Drivers\Saibad64.sys [20112 2012-06-20] (Corel Corporation) R1 SaibVdAd64; C:\Windows\System32\Drivers\SaibVdAd64.sys [27792 2012-06-20] (Corel Corporation) R3 WsAudio_Device; C:\Windows\System32\drivers\VirtualAudio.sys [31080 2013-09-03] (Wondershare) ==================== NetSvcs (Whitelisted) =================== (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.) ==================== One Month Created files and folders ======== (If an entry is included in the fixlist, the file/folder will be moved.) 2017-10-19 11:41 - 2017-10-19 14:11 - 000084256 _____ (Malwarebytes) C:\Windows\system32\Drivers\mwac.sys 2017-10-19 11:41 - 2017-10-19 11:41 - 000192952 _____ (Malwarebytes) C:\Windows\system32\Drivers\MbamChameleon.sys 2017-10-19 11:41 - 2017-10-19 11:41 - 000110016 _____ (Malwarebytes) C:\Windows\system32\Drivers\farflt.sys 2017-10-19 11:41 - 2017-10-19 11:41 - 000045504 _____ (Malwarebytes) C:\Windows\system32\Drivers\mbam.sys 2017-10-19 11:40 - 2017-10-19 11:40 - 000252232 _____ (Malwarebytes) C:\Windows\system32\Drivers\mbamswissarmy.sys 2017-10-19 11:40 - 2017-10-19 11:40 - 000001867 _____ C:\Users\Public\Desktop\Malwarebytes.lnk 2017-10-19 11:40 - 2017-10-19 11:40 - 000000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes 2017-10-19 11:40 - 2017-10-19 11:40 - 000000000 ____D C:\Program Files\Malwarebytes 2017-10-19 11:40 - 2017-10-04 13:15 - 000077440 _____ C:\Windows\system32\Drivers\mbae64.sys 2017-10-19 11:34 - 2017-10-19 11:35 - 071535032 _____ (Malwarebytes ) C:\Users\Webb\Downloads\mb3-setup-consumer-3.2.2.2029-1.0.212-1.0.2951.exe 2017-10-18 19:30 - 2017-10-18 19:30 - 000000000 ____D C:\Users\Webb\AppData\Roaming\TP-LINK 2017-10-18 19:29 - 2017-10-18 19:30 - 000000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\TP-LINK 2017-10-18 19:29 - 2017-10-18 19:29 - 000000000 ____D C:\Program Files (x86)\TP-LINK 2017-10-18 19:28 - 2015-06-19 02:54 - 003741960 _____ (Realtek Semiconductor Corporation ) C:\Windows\system32\rtwlanu.sys 2017-10-18 19:28 - 2015-06-19 02:54 - 003741960 _____ (Realtek Semiconductor Corporation ) C:\Windows\system32\Drivers\rtwlanu.sys 2017-10-18 19:28 - 2015-06-19 02:54 - 000030472 _____ (Windows ® Server 2003 DDK provider) C:\Windows\system32\rtlCoInst.dll 2017-10-18 19:28 - 2015-06-19 02:53 - 000028467 _____ C:\Windows\system32\netrtwlanu.cat 2017-10-18 19:28 - 2015-02-16 15:19 - 000008320 _____ C:\Windows\system32\rtlCoInst.dat 2017-10-18 19:27 - 2017-10-18 19:29 - 000000000 ____D C:\ProgramData\TP-LINK 2017-10-18 15:14 - 2017-10-18 15:14 - 000004034 _____ C:\Windows\System32\Tasks\Intel Security DAT Reputation (AMCore) Post DAT update endpoint safety pulse 2017-10-18 12:23 - 2017-10-19 14:10 - 000000000 ____D C:\FRST 2017-10-18 11:54 - 2017-10-18 12:21 - 000000000 ____D C:\AdwCleaner 2017-10-18 11:09 - 2017-10-18 11:18 - 000000258 __RSH C:\ProgramData\ntuser.pol 2017-10-18 10:51 - 2017-10-19 07:34 - 000003860 _____ C:\Windows\System32\Tasks\Intel Security DAT Reputation (AMCore) periodic endpoint safety pulse 2017-10-09 16:03 - 2017-10-09 16:03 - 000000000 ____D C:\FixMeStick Quarantine 2017-10-09 15:02 - 2017-10-12 23:07 - 000000000 ____D C:\FixMeStick 2017-10-01 00:01 - 2017-10-01 00:01 - 000245712 _____ (Mozilla) C:\Users\Webb\Downloads\Firefox Installer (4).exe ==================== One Month Modified files and folders ======== (If an entry is included in the fixlist, the file/folder will be moved.) 2017-10-19 14:11 - 2014-03-31 21:02 - 053737144 _____ C:\Windows\ntbtlog.txt 2017-10-19 12:36 - 2013-07-16 19:25 - 000803328 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerApp.exe 2017-10-19 12:36 - 2013-07-16 19:25 - 000144896 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 2017-10-19 12:36 - 2013-07-16 19:25 - 000004312 _____ C:\Windows\System32\Tasks\Adobe Flash Player Updater 2017-10-19 12:35 - 2013-07-16 19:25 - 000000000 ____D C:\Windows\SysWOW64\Macromed 2017-10-19 12:35 - 2013-07-16 19:25 - 000000000 ____D C:\Windows\system32\Macromed 2017-10-19 12:18 - 2009-07-14 00:45 - 000022464 ____H C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0 2017-10-19 12:18 - 2009-07-14 00:45 - 000022464 ____H C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0 2017-10-19 11:40 - 2013-08-29 14:46 - 000000000 ____D C:\ProgramData\Malwarebytes 2017-10-19 10:15 - 2009-07-14 01:08 - 000000006 ____H C:\Windows\Tasks\SA.DAT 2017-10-19 10:14 - 2009-07-14 00:45 - 000658640 _____ C:\Windows\system32\FNTCACHE.DAT 2017-10-19 09:47 - 2017-05-17 21:06 - 000000000 ____D C:\Program Files\Common Files\McAfee 2017-10-19 08:52 - 2017-08-17 20:16 - 000000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\McAfee 2017-10-19 08:48 - 2017-08-17 20:16 - 000000000 __RSD C:\Users\Webb\Documents\McAfee Vaults 2017-10-19 08:35 - 2017-08-16 16:27 - 000002195 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome.lnk 2017-10-19 08:35 - 2017-08-16 16:27 - 000002183 _____ C:\Users\Public\Desktop\Google Chrome.lnk 2017-10-19 07:47 - 2013-07-17 00:37 - 000000000 ____D C:\Users\Webb\AppData\Local\Adobe 2017-10-18 19:29 - 2013-07-26 11:51 - 000000000 ___HD C:\Program Files (x86)\InstallShield Installation Information 2017-10-18 19:29 - 2009-07-13 23:20 - 000000000 ____D C:\Windows\inf 2017-10-18 19:01 - 2013-07-16 23:39 - 000000000 ____D C:\Users\Webb\AppData\LocalLow\Temp 2017-10-18 12:41 - 2009-07-13 23:20 - 000000000 ____D C:\Windows\system32\NDF 2017-10-18 11:08 - 2013-08-29 13:05 - 000000000 ____D C:\ProgramData\iolo 2017-10-18 11:08 - 2013-08-29 13:05 - 000000000 ____D C:\Program Files (x86)\iolo 2017-10-18 10:39 - 2009-07-14 01:13 - 000782470 _____ C:\Windows\system32\PerfStringBackup.INI 2017-10-12 15:35 - 2017-09-12 09:37 - 000003482 _____ C:\Windows\System32\Tasks\ReclaimerUpdateXML_Webb 2017-10-12 15:34 - 2013-07-28 15:18 - 000000576 _____ C:\Users\Webb\Desktop\Wintm.lnk 2017-10-12 12:38 - 2017-09-12 09:37 - 000003488 _____ C:\Windows\System32\Tasks\ReclaimerUpdateFiles_Webb 2017-10-09 09:37 - 2009-07-14 01:08 - 000032618 _____ C:\Windows\Tasks\SCHEDLGU.TXT 2017-10-05 21:24 - 2013-07-20 19:08 - 000000000 ____D C:\Users\Webb\AppData\Local\CrashDumps 2017-10-05 21:21 - 2017-08-18 10:48 - 000000000 ____D C:\Program Files\Mozilla Firefox 2017-10-05 21:08 - 2015-01-24 20:54 - 000000000 ____D C:\Program Files (x86)\Mozilla Maintenance Service 2017-09-23 17:17 - 2017-06-04 15:39 - 000033280 _____ C:\Users\Webb\Desktop\jeans schedule octoberdec.xls 2017-09-23 17:09 - 2017-06-03 23:12 - 000033280 _____ C:\Users\Webb\Desktop\field service october to decenber.xls ==================== Files in the root of some directories ======= 2014-10-07 20:18 - 2016-05-02 13:41 - 000000098 _____ () C:\Users\Webb\AppData\Roaming\WB.CFG 2014-12-21 16:06 - 2014-12-21 16:06 - 000001456 _____ () C:\Users\Webb\AppData\Local\Adobe Save for Web 12.0 Prefs 2013-07-26 19:36 - 2017-09-14 20:55 - 001592448 _____ () C:\Users\Webb\AppData\Local\rx_audio.Cache 2013-07-22 20:33 - 2017-09-14 20:55 - 000054072 _____ () C:\Users\Webb\AppData\Local\rx_image32.Cache 2013-07-16 17:13 - 2013-07-16 17:13 - 000000021 ____H () C:\ProgramData\.24554863501262644635642126105 2014-08-20 22:25 - 2014-09-08 15:45 - 000000848 ___SH () C:\ProgramData\KGyGaAvL.sys 2014-12-10 21:02 - 2014-12-10 21:02 - 000000085 _____ () C:\ProgramData\Microsoft.SqlServer.Compact.400.32.bc 2012-07-30 20:51 - 2012-07-30 20:51 - 000002454 _____ () C:\ProgramData\regid.2012-08.com.Corel,Roxio_76C7858E-078C-4C49-AB1A-2A7072664935.swidtag ==================== Bamital & volsnap ====================== (There is no automatic fix for files that do not pass verification.) C:\Windows\system32\winlogon.exe => File is digitally signed C:\Windows\system32\wininit.exe => File is digitally signed C:\Windows\SysWOW64\wininit.exe => File is digitally signed C:\Windows\explorer.exe => File is digitally signed C:\Windows\SysWOW64\explorer.exe => File is digitally signed C:\Windows\system32\svchost.exe => File is digitally signed C:\Windows\SysWOW64\svchost.exe => File is digitally signed C:\Windows\system32\services.exe => File is digitally signed C:\Windows\system32\User32.dll => File is digitally signed C:\Windows\SysWOW64\User32.dll => File is digitally signed C:\Windows\system32\userinit.exe => File is digitally signed C:\Windows\SysWOW64\userinit.exe => File is digitally signed C:\Windows\system32\rpcss.dll => File is digitally signed C:\Windows\system32\dnsapi.dll => File is digitally signed C:\Windows\SysWOW64\dnsapi.dll => File is digitally signed C:\Windows\system32\Drivers\volsnap.sys => File is digitally signed LastRegBack: 2016-05-20 20:45 ==================== End of FRST.txt ============================
October 19, 20177 yr Author Additional scan result of Farbar Recovery Scan Tool (x64) Version: 18-10-2017 01 Ran by Webb (19-10-2017 14:27:47) Running from E:\ Windows 7 Home Premium Service Pack 1 (X64) (2013-07-16 14:41:32) Boot Mode: Normal ========================================================== ==================== Accounts: ============================= Administrator (S-1-5-21-207249110-600702845-166796750-500 - Administrator - Disabled) Guest (S-1-5-21-207249110-600702845-166796750-501 - Limited - Disabled) HomeGroupUser$ (S-1-5-21-207249110-600702845-166796750-1002 - Limited - Enabled) Webb (S-1-5-21-207249110-600702845-166796750-1000 - Administrator - Enabled) => C:\Users\Webb ==================== Security Center ======================== (If an entry is included in the fixlist, it will be removed.) AV: Malwarebytes (Enabled - Up to date) {23007AD3-69FE-687C-2629-D584AFFAF72B} AS: Malwarebytes (Enabled - Up to date) {98619B37-4FC4-67F2-1C99-EEF6D47DBD96} AS: Windows Defender (Disabled - Out of date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} ==================== Installed Programs ====================== (Only the adware programs with "Hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.) Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 17.012.20098 - Adobe Systems Incorporated) Adobe Flash Player 27 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 27.0.0.170 - Adobe Systems Incorporated) Adobe Flash Player 27 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 27.0.0.170 - Adobe Systems Incorporated) Adobe Photoshop Elements 11 (HKLM-x32\...\Adobe Photoshop Elements 11) (Version: 11.0 - Adobe Systems Incorporated) Amazon Music (HKU\S-1-5-21-207249110-600702845-166796750-1000\...\Amazon Amazon Music) (Version: 4.3.2.1367 - Amazon Services LLC) Apple Application Support (32-bit) (HKLM-x32\...\{29DB9165-5FC1-48F0-9188-26123F526848}) (Version: 5.0.1 - Apple Inc.) Apple Application Support (32-bit) (HKLM-x32\...\{FE5C2FAA-118D-4509-B51D-3F71CC9E1B3E}) (Version: 4.3 - Apple Inc.) Apple Application Support (64-bit) (HKLM\...\{5905C8CF-1C88-4478-A48E-4E458AD1BC7E}) (Version: 5.0.1 - Apple Inc.) Apple Mobile Device Support (HKLM\...\{D4D86CB2-2370-4691-8272-3869EDED6C64}) (Version: 10.0.0.18 - Apple Inc.) Apple Software Update (HKLM-x32\...\{56EC47AA-5813-4FF6-8E75-544026FBEA83}) (Version: 2.2.0.150 - Apple Inc.) Audacity 2.0.5 (HKLM-x32\...\Audacity_is1) (Version: 2.0.5 - Audacity Team) Bonjour (HKLM\...\{56DDDFB8-7F79-4480-89D5-25E1F52AB28F}) (Version: 3.1.0.1 - Apple Inc.) Canon Easy-PhotoPrint EX (HKLM-x32\...\Easy-PhotoPrint EX) (Version: - ) Canon Easy-WebPrint EX (HKLM-x32\...\Easy-WebPrint EX) (Version: 1.3.5.0 - Canon Inc.) Canon MG5300 series MP Drivers (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MG5300_series) (Version: - ) Canon MG5300 series On-screen Manual (HKLM-x32\...\Canon MG5300 series On-screen Manual) (Version: - ) Canon MG5300 series User Registration (HKLM-x32\...\Canon MG5300 series User Registration) (Version: - ) Canon MP Navigator EX 5.0 (HKLM-x32\...\MP Navigator EX 5.0) (Version: - ) Canon My Printer (HKLM-x32\...\CanonMyPrinter) (Version: - ) Canon Solution Menu EX (HKLM-x32\...\CanonSolutionMenuEX) (Version: - ) Citrix Online Launcher (HKLM-x32\...\{77463C86-BB3A-426E-A6C2-06B4D28C250F}) (Version: 1.0.223 - Citrix) CLM Explorer (HKLM-x32\...\CLMExplorer) (Version: - Robert Hudson) Compatibility Pack for the 2007 Office system (HKLM-x32\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation) Corel WinDVD (HKLM-x32\...\{5C1F18D2-F6B7-4242-B803-B5A78648185D}) (Version: 10.8.0.201 - Corel Inc.) Hidden Creator NXT Content (HKLM-x32\...\{9F717571-FEE8-45CD-8B03-5B2D06AD28F7}) (Version: 14.0.024 - Roxio) Hidden DirectX 9 Runtime (HKLM-x32\...\{3A9527CF-4E91-4683-A03F-F1AD022126E5}) (Version: 1.00.0000 - Sonic Solutions) Hidden Elements 11 Organizer (HKLM-x32\...\{D4D065E1-3ABF-41D0-B385-FC6F027F4D00}) (Version: 11.0 - Adobe Systems Incorporated) Hidden EMC 10 Content (HKLM-x32\...\{FDB46DE7-9045-47BB-970A-3E4ED5369E03}) (Version: 1.0.035 - Roxo, Inc.) Hidden EMCGadgets64 (HKLM\...\{02AD9D20-03D2-4DE0-8793-E8253026AD86}) (Version: 1.0.302 - Sonic) Hidden Final Draft 7 (HKLM-x32\...\{78D62D17-D970-42DA-B8CF-5E5576293B33}) (Version: 7.1.3.42 - Final Draft, Inc.) Firebird SQL Server - MAGIX Edition (HKLM-x32\...\{39AB2E37-1A55-4292-A5D3-971E9F70D0F8}) (Version: 2.1.32.0 - MAGIX AG) Google Chrome (HKLM-x32\...\Google Chrome) (Version: 62.0.3202.62 - Google Inc.) Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.5 - Google Inc.) Hidden Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden iCloud (HKLM\...\{CE29BC77-C5AE-49D8-A8C0-FDAF6ACF74DF}) (Version: 6.0.1.41 - Apple Inc.) iTunes (HKLM\...\{9946A4F7-E0FD-4A33-82D1-06CBFFBBB9F9}) (Version: 12.5.1.21 - Apple Inc.) Kingdom Hall Schedules (HKLM-x32\...\KHS_is1) (Version: 11.15 - Majestic Software) K-Lite Codec Pack 10.7.1 Full (HKLM-x32\...\KLiteCodecPack_is1) (Version: 10.7.1 - ) K-Lite Codec Pack Packages (HKU\S-1-5-21-207249110-600702845-166796750-1000\...\K-Lite Codec Pack Packages) (Version: - ) <==== ATTENTION MAGIX MP3 deluxe 19 (HKLM\...\{EA52DEA5-3A60-470C-BBDA-5B962BE45CED}) (Version: 19.0.0.30 - MAGIX Software GmbH) Hidden MAGIX MP3 deluxe 19 (HKLM-x32\...\MX.{EA52DEA5-3A60-470C-BBDA-5B962BE45CED}) (Version: 19.0.0.30 - MAGIX Software GmbH) MAGIX MP3 Maker 15 10.0.0.317 (UK) (HKLM-x32\...\MAGIX MP3 Maker 15 UK) (Version: 10.0.0.317 - MAGIX AG) MAGIX Screenshare 4.3.6.1987 (UK) (HKLM-x32\...\MAGIX Screenshare UK) (Version: 4.3.6.1987 - MAGIX AG) MAGIX Speed burnR (MSI) (HKLM\...\{7EE6ACF3-FED2-4B97-96CE-846CF1B84F39}) (Version: 7.0.1.27 - MAGIX Software GmbH) Hidden MAGIX Speed burnR (MSI) (HKLM-x32\...\MX.{7EE6ACF3-FED2-4B97-96CE-846CF1B84F39}) (Version: 7.0.1.27 - MAGIX Software GmbH) Malwarebytes version 3.2.2.2029 (HKLM\...\{35065F43-4BB2-439A-BFF7-0F1014F2E0CD}_is1) (Version: 3.2.2.2029 - Malwarebytes) Microsoft .NET Framework 4.6.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.6.01055 - Microsoft Corporation) Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version: - Microsoft) Microsoft Office File Validation Add-In (HKLM-x32\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation) Microsoft Office Home and Student 2007 (HKLM-x32\...\HOMESTUDENTR) (Version: 12.0.6612.1000 - Microsoft Corporation) Microsoft Office Standard Edition 2003 (HKLM-x32\...\{91120409-6000-11D3-8CFE-0150048383C9}) (Version: 11.0.8173.0 - Microsoft Corporation) Microsoft OneDrive (HKU\S-1-5-21-207249110-600702845-166796750-1000\...\OneDriveSetup.exe) (Version: 17.0.4041.0512 - Microsoft Corporation) Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.50428.0 - Microsoft Corporation) Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation) Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (HKLM-x32\...\{3C3D696B-0DB7-3C6D-A356-3DB8CE541918}) (Version: 9.0.30729 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation) Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation) Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation) Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 (HKLM-x32\...\{4fcf070a-daac-45e9-a8b0-6850941f7ed8}) (Version: 12.0.21005.1 - Microsoft Corporation) Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation) MP3 deluxe 19 Update (HKLM\...\{A50A6DA4-F139-419B-8C2B-6B81D96AEE20}) (Version: 19.0.1.48 - MAGIX Software GmbH) Hidden MSXML 4.0 SP3 Parser (HKLM-x32\...\{196467F1-C11F-4F76-858B-5812ADC83B94}) (Version: 4.30.2100.0 - Microsoft Corporation) MSXML 4.0 SP3 Parser (KB2758694) (HKLM-x32\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation) nero12kwikburnexpressess (HKLM-x32\...\{57AB77BC-E70C-454B-BD0C-E543A7961912}) (Version: 12.0.00300 - Nero AG) Office 15 Click-to-Run Extensibility Component (HKLM-x32\...\{90150000-008C-0000-0000-0000000FF1CE}) (Version: 15.0.4551.1512 - Microsoft Corporation) Hidden Office 15 Click-to-Run Licensing Component (HKLM\...\{90150000-008F-0000-1000-0000000FF1CE}) (Version: 15.0.4551.1512 - Microsoft Corporation) Hidden Office 15 Click-to-Run Localization Component (HKLM-x32\...\{90150000-008C-0409-0000-0000000FF1CE}) (Version: 15.0.4551.1512 - Microsoft Corporation) Hidden Pinnacle Studio 12 (HKLM-x32\...\{D041EB9E-890A-4098-8F94-51DA194AC72A}) (Version: 12.0.0.6163 - Pinnacle Systems) Pinnacle Video Driver (HKLM\...\{5EB90C06-964F-4195-B83E-BD7E55C88415}) (Version: 12.00.0017 - Pinnacle Systems) PMB (HKLM-x32\...\{B6A98E5F-D6A7-46FB-9E9D-1F7BF443491C}) (Version: 5.5.02.12220 - Sony Corporation) Prerequisite installer (HKLM-x32\...\{3AAB08A3-F129-4BD5-B409-AE674F93759D}) (Version: 12.0.0002 - Nero AG) Hidden PSE11 STI Installer (HKLM-x32\...\{98CE8819-87AA-4814-8167-ADDDD513485F}) (Version: 11.0 - Adobe Systems Incorporated) Hidden QuickTime 7 (HKLM-x32\...\{FF59BD75-466A-4D5A-AD23-AAD87C5FD44C}) (Version: 7.79.80.95 - Apple Inc.) RBVirtualFolder64Inst (HKLM\...\{9D6DFAD6-09E5-445E-A4B5-A388FEEBD90D}) (Version: 1.00.0000 - Roxio, Inc.) Hidden RealDownloader (HKLM-x32\...\{0b2ba5b5-983a-4565-ace1-2e55014848d2}) (Version: 17.0.14.26 - RealNetworks) Hidden RealDownloader (HKLM-x32\...\{0F44CC14-936F-4A6D-A4B4-4953AE174A2A}) (Version: 17.0.14.8 - RealNetworks, Inc.) Hidden RealDownloader (HKLM-x32\...\{7D700940-82E4-4442-B8AF-EF6C9C509C06}) (Version: 17.0.14.26 - RealNetworks) Hidden RealNetworks - Microsoft Visual C++ 2005 Runtime (HKLM-x32\...\{026C3D27-9BE1-46BE-BEAE-6DE38A0F4FBE}) (Version: 8.0 - RealNetworks) Hidden RealNetworks - Microsoft Visual C++ 2008 Runtime (HKLM-x32\...\{7770E71B-2D43-4800-9CB3-5B6CAAEBEBEA}) (Version: 9.0 - RealNetworks, Inc) Hidden RealNetworks - Microsoft Visual C++ 2010 Runtime (HKLM\...\{21E47F47-C9A7-4454-BA48-388327B0EA00}) (Version: 10.0 - RealNetworks, Inc) Hidden RealNetworks - Microsoft Visual C++ 2010 Runtime (HKLM-x32\...\{AAECF7BA-E83B-4A10-87EA-DE0B333F8734}) (Version: 10.0 - RealNetworks, Inc) Hidden RealPlayer Cloud (HKLM-x32\...\RealPlayer 17.0) (Version: 17.0.14 - RealNetworks) RealUpgrade 1.1 (HKLM-x32\...\{28C2DED6-325B-4CC7-983A-1777C8F7FBAB}) (Version: 1.1.0 - RealNetworks, Inc.) Hidden Roxio Creator NXT (HKLM-x32\...\{CC915001-1639-4D1B-B0A1-A7AC70C99179}) (Version: 14.0.36.0 - Roxio) Roxio Easy CD and DVD Burning (HKLM-x32\...\{537BF16E-7412-448C-95D8-846E85A1D817}) (Version: 10.3 - Roxio) Roxio File Backup (HKLM\...\{60B2315F-680F-4EB3-B8DD-CCDC86A7CCAB}) (Version: 1.3.0 - Roxio) Hidden Roxio PhotoShow (HKLM-x32\...\Roxio PhotoShow) (Version: 6.0 - Sonic Solutions) Roxio Virtual Drive x64 (HKLM\...\{632DCE79-2711-4B07-BB89-DA763E96840C}) (Version: 1.00.0000 - Roxio, Inc.) Hidden SmartSound Common Data (HKLM-x32\...\{B8A2869E-30CA-40C5-9CF8-BD7354E57EF8}) (Version: 1.1.0 - SmartSound Software Inc.) Hidden SmartSound Common Data (HKLM-x32\...\InstallShield_{B8A2869E-30CA-40C5-9CF8-BD7354E57EF8}) (Version: 1.1.0 - SmartSound Software Inc.) SmartSound Quicktracks 5 (HKLM-x32\...\{2F8BA3FD-1FA9-4279-B696-712ABB12F09F}) (Version: 5.1.7 - SmartSound Software Inc.) Hidden SmartSound Quicktracks 5 (HKLM-x32\...\InstallShield_{2F8BA3FD-1FA9-4279-B696-712ABB12F09F}) (Version: 5.1.7 - SmartSound Software Inc.) SONAR LE (HKLM-x32\...\SONAR85LE_is1) (Version: 18.0 - Cakewalk Music Software) Sonic CinePlayer Decoder Pack (HKLM-x32\...\{8D337F77-BE7F-41A2-A7CB-D5A63FD7049B}) (Version: 4.3.0 - Sonic Solutions) Hidden TL-WN725N_WN723N Driver (HKLM-x32\...\{3C3F9CEB-2C5A-4A47-8EAA-DA76037546BA}) (Version: 1.3.1 - TP-LINK) TMS2015 (HKLM-x32\...\{85E02722-AA60-47D6-BB40-9D9CCE181C13}) (Version: 20.15.1 - 2137378 Ontario Inc.) TP-LINK Wireless Configuration Utility (HKLM-x32\...\{319D91C6-3D44-436C-9F79-36C0D22372DC}) (Version: 1.3.1 - TP-LINK) Triple Scoop Music (HKLM-x32\...\{4CD51492-D68C-49AC-9692-29FCC19FBC26}) (Version: 1.0.019 - Roxio) Hidden Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version: - Microsoft) UpdateService (HKLM-x32\...\{E3AE96D6-E196-45B4-AF62-2B41998B9E37}) (Version: 1.0.0 - RealNetworks, Inc.) Hidden VD64Inst (HKLM\...\{DB9C43F7-0B0F-4E43-9E6B-F945C71C469E}) (Version: 1.00.0000 - Roxio, Inc.) Hidden Video Downloader (HKLM-x32\...\{65257823-1757-44CF-B23A-D615D7CC460D}) (Version: 1.0.0 - RealNetworks) Hidden Virtual DJ Broadcaster - Atomix Productions (HKLM-x32\...\Virtual DJ Broadcaster - Atomix Productions) (Version: - ) VLC media player (HKLM-x32\...\VLC media player) (Version: 2.2.6 - VideoLAN) Watchtower Library - English (HKLM-x32\...\{1D72ED8E-EA0F-4AE3-BBC5-2EC55FA5649F}) (Version: 18.0 - Watchtower Bible and Tract Society of Pennsylvania, Inc.) Watchtower Library 2015 - English (HKLM-x32\...\{F0D4F127-987D-4345-AA96-5699CF14AF35}) (Version: 17.0 - Watchtower Bible and Tract Society of Pennsylvania, Inc.) Wondershare AllMyTube(Build 4.5.0.0) (HKLM-x32\...\Wondershare AllMyTube_is1) (Version: 4.5.0.0 - Wondershare Software) Wondershare Helper Compact 2.5.0 (HKLM-x32\...\{5363CE84-5F09-48A1-8B6C-6BB590FFEDF2}_is1) (Version: 2.5.0 - Wondershare) ==================== Custom CLSID (Whitelisted): ========================== (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.) CustomCLSID: HKU\S-1-5-21-207249110-600702845-166796750-1000_Classes\CLSID\{0C3BA0B1-BC14-4B55-98DC-F1E913C1DA10}\InprocServer32 -> C:\Program Files (x86)\Common Files\Roxio Shared\10.0\DLLShared\ActiveX64.ocx (TODO: <Company name>) CustomCLSID: HKU\S-1-5-21-207249110-600702845-166796750-1000_Classes\CLSID\{6FFA7438-3E00-4176-9717-B3BBE2E704AB}\InprocServer32 -> C:\Program Files (x86)\Common Files\Roxio Shared\10.0\DLLShared\ActiveX64.ocx (TODO: <Company name>) CustomCLSID: HKU\S-1-5-21-207249110-600702845-166796750-1000_Classes\CLSID\{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}\InprocServer32 -> C:\Users\Webb\AppData\Local\Microsoft\SkyDrive\17.0.4041.0512\amd64\SkyDriveShell64.dll (Microsoft Corporation) CustomCLSID: HKU\S-1-5-21-207249110-600702845-166796750-1000_Classes\CLSID\{A66FC8BB-7AFD-4FCF-BBA1-341AE079C7DF}\InprocServer32 -> C:\Program Files\Roxio Creator NXT\Virtual Drive 10\DC_ShellExt64.dll (Corel Corporation) CustomCLSID: HKU\S-1-5-21-207249110-600702845-166796750-1000_Classes\CLSID\{BBACC218-34EA-4666-9D7A-C78F2274A524}\InprocServer32 -> C:\Users\Webb\AppData\Local\Microsoft\SkyDrive\17.0.4041.0512\amd64\SkyDriveShell64.dll (Microsoft Corporation) CustomCLSID: HKU\S-1-5-21-207249110-600702845-166796750-1000_Classes\CLSID\{CB3D0F55-BC2C-4C1A-85ED-23ED75B5106B}\InprocServer32 -> C:\Users\Webb\AppData\Local\Microsoft\SkyDrive\17.0.4041.0512\amd64\SkyDriveShell64.dll (Microsoft Corporation) CustomCLSID: HKU\S-1-5-21-207249110-600702845-166796750-1000_Classes\CLSID\{F241C880-6982-4CE5-8CF7-7085BA96DA5A}\InprocServer32 -> C:\Users\Webb\AppData\Local\Microsoft\SkyDrive\17.0.4041.0512\amd64\SkyDriveShell64.dll (Microsoft Corporation) CustomCLSID: HKU\S-1-5-21-207249110-600702845-166796750-1000_Classes\CLSID\{F8071786-1FD0-4A66-81A1-3CBE29274458}\InprocServer32 -> C:\Users\Webb\AppData\Local\Microsoft\SkyDrive\17.0.4041.0512\amd64\FileSyncApi64.dll (Microsoft Corporation) ContextMenuHandlers1: [PhotoStreamsExt] -> {89D984B3-813B-406A-8298-118AFA3A22AE} => C:\Program Files\Common Files\Apple\Internet Services\ShellStreams64.dll [2016-09-09] (Apple Inc.) ContextMenuHandlers1: [Roxio Burn] -> {E8CB9D53-A47A-42B5-9F5B-96B037C9DD4C} => C:\Program Files\Roxio\Roxio Burn\RB_ContextMenu64.dll [2012-07-05] () ContextMenuHandlers1: [RXDCExtSvr] -> {0FB82570-BB2D-23D3-8D3B-AC2F34F1FA3C} => C:\Program Files\Roxio\Virtual Drive 10\DC_ShellExt64.dll [2009-06-26] (Sonic Solutions) ContextMenuHandlers2: [RXDCExtSvr] -> {0FB82570-BB2D-23D3-8D3B-AC2F34F1FA3C} => C:\Program Files\Roxio\Virtual Drive 10\DC_ShellExt64.dll [2009-06-26] (Sonic Solutions) ContextMenuHandlers3: [MBAMShlExt] -> {57CE581A-0CB6-4266-9CA0-19364C90A0B3} => C:\Program Files\Malwarebytes\Anti-Malware\mbshlext.dll [2017-08-30] (Malwarebytes) ContextMenuHandlers3: [{4A7C4306-57E0-4C0C-83A9-78C1528F618C}] -> {4A7C4306-57E0-4C0C-83A9-78C1528F618C} => c:\program files (x86)\real\realplayer\RPDS\Bin64\rpcloudview.dll [2014-11-03] (RealNetworks, Inc.) ContextMenuHandlers5: [igfxcui] -> {3AB1675A-CCFF-11D2-8B20-00A0C93CB1F4} => C:\Windows\system32\igfxpph.dll [2011-02-11] (Intel Corporation) ContextMenuHandlers6: [MBAMShlExt] -> {57CE581A-0CB6-4266-9CA0-19364C90A0B3} => C:\Program Files\Malwarebytes\Anti-Malware\mbshlext.dll [2017-08-30] (Malwarebytes) ContextMenuHandlers6: [RXDCExtSvr] -> {0FB82570-BB2D-23D3-8D3B-AC2F34F1FA3C} => C:\Program Files\Roxio\Virtual Drive 10\DC_ShellExt64.dll [2009-06-26] (Sonic Solutions) ContextMenuHandlers1_S-1-5-21-207249110-600702845-166796750-1000: [RXDCExtSvr] -> {A66FC8BB-7AFD-4FCF-BBA1-341AE079C7DF} => C:\Program Files\Roxio Creator NXT\Virtual Drive 10\DC_ShellExt64.dll [2012-07-18] (Corel Corporation) ContextMenuHandlers2_S-1-5-21-207249110-600702845-166796750-1000: [RXDCExtSvr] -> {A66FC8BB-7AFD-4FCF-BBA1-341AE079C7DF} => C:\Program Files\Roxio Creator NXT\Virtual Drive 10\DC_ShellExt64.dll [2012-07-18] (Corel Corporation) ContextMenuHandlers6_S-1-5-21-207249110-600702845-166796750-1000: [RXDCExtSvr] -> {A66FC8BB-7AFD-4FCF-BBA1-341AE079C7DF} => C:\Program Files\Roxio Creator NXT\Virtual Drive 10\DC_ShellExt64.dll [2012-07-18] (Corel Corporation) ==================== Scheduled Tasks (Whitelisted) ============= (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.) Task: {025FE179-4831-477F-8D1B-10F3F2E58528} - System32\Tasks\Intel Security DAT Reputation (AMCore) periodic endpoint safety pulse => C:\Program Files\Common Files\McAfee\AMContent\scanners\x86_64\datrep\1.50.1291.1\mcdatrep.exe Task: {34902A79-56ED-4AE8-A16D-F946D1B8605A} - C:\Windows\System32\Tasks\Microsoft\Windows\Setup\GWXTriggers\refreshgwxconfig-B => Command(1): %windir%\system32\GWX\GWXConfigManager.exe -> /RefreshConfig Task: {34902A79-56ED-4AE8-A16D-F946D1B8605A} - C:\Windows\System32\Tasks\Microsoft\Windows\Setup\GWXTriggers\refreshgwxconfig-B => Command(2): %windir%\system32\GWX\GWXConfigManager.exe -> /RefreshContent Task: {34902A79-56ED-4AE8-A16D-F946D1B8605A} - C:\Windows\System32\Tasks\Microsoft\Windows\Setup\GWXTriggers\refreshgwxconfig-B => Command(3): C:\Windows\system32\GWX\GWXDetector.exe [2016-07-13] (Microsoft Corporation) Task: {4074CE58-CFF1-41E3-96D4-EB0B438C3B61} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2017-10-19] (Adobe Systems Incorporated) Task: {54628E3C-C21F-418D-82D5-F0E59766123E} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2017-08-16] (Google Inc.) Task: {5AAAB923-3E02-4118-AD39-9DD6D604F642} - System32\Tasks\ReclaimerUpdateFiles_Webb => C:\Users\Webb\AppData\Roaming\Real\Update\UpgradeHelper\RealPlayer\14.08\agent\rnupgagent.exe [2017-09-11] (RealNetworks, Inc.) Task: {63F0E1D7-725E-4837-AA71-DFC527DEEC6E} - System32\Tasks\RNUpgradeHelperResumePrompt_Webb => C:\Users\Webb\AppData\Roaming\Real\Update\UpgradeHelper\RealPlayer\14.08\agent\rnupgagent.exe [2017-09-11] (RealNetworks, Inc.) Task: {6675B259-962D-4653-9B41-1E6AF6094B86} - System32\Tasks\ReclaimerUpdateXML_Webb => C:\Users\Webb\AppData\Roaming\Real\Update\UpgradeHelper\RealPlayer\14.08\agent\rnupgagent.exe [2017-09-11] (RealNetworks, Inc.) Task: {6948C87B-F506-427A-A8AE-C446F7B68BB7} - System32\Tasks\AdobeAAMUpdater-1.0-Webb-PC-Webb => C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe [2012-09-20] (Adobe Systems Incorporated) Task: {7BB8588F-ACBD-436B-B5E6-8827C512F577} - System32\Tasks\RealDownloader Update Check => C:\Program Files (x86)\RealNetworks\RealDownloader\downloader2.exe [2014-09-23] () Task: {819D2C2C-B29C-46DE-960B-08B3FCA2B108} - C:\Windows\System32\Tasks\Microsoft\Windows\Setup\GWXTriggers\ScheduleUpgradeReminderTime => Command(1): %windir%\system32\GWX\GWXUXWorker.exe -> /ScheduleUpgradeReminderTime Task: {819D2C2C-B29C-46DE-960B-08B3FCA2B108} - C:\Windows\System32\Tasks\Microsoft\Windows\Setup\GWXTriggers\ScheduleUpgradeReminderTime => Command(2): C:\Windows\system32\GWX\GWXDetector.exe [2016-07-13] (Microsoft Corporation) Task: {81A7BFC9-4CD6-4250-BB90-49F444A8B77C} - System32\Tasks\Apple\AppleSoftwareUpdate => C:\Program Files (x86)\Apple Software Update\SoftwareUpdate.exe [2016-02-23] (Apple Inc.) Task: {847EE0D9-7A49-4CF0-BA6B-597C7D453ECF} - C:\Windows\System32\Tasks\Microsoft\Windows\Setup\gwx\refreshgwxconfigandcontent => Command(1): %windir%\system32\GWX\GWXConfigManager.exe -> /RefreshConfigAndContent Task: {847EE0D9-7A49-4CF0-BA6B-597C7D453ECF} - C:\Windows\System32\Tasks\Microsoft\Windows\Setup\gwx\refreshgwxconfigandcontent => Command(2): C:\Windows\system32\GWX\GWXDetector.exe [2016-07-13] (Microsoft Corporation) Task: {8D4F47D6-E0C6-4019-9351-87BC637BA492} - System32\Tasks\{5112F452-3CA7-4C49-8748-B938086E88AC} => C:\Program Files (x86)\Common Files\Roxio Shared\10.0\Roxio Central36\Main\Roxio_Central36.exe [2009-06-22] () Task: {9A446A7C-EA95-44CD-BD4D-44B94A6BB67F} - System32\Tasks\Adobe Acrobat Update Task => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [2017-07-19] (Adobe Systems Incorporated) Task: {A85E2D96-C599-40FC-A310-DE1D19DE5743} - C:\Windows\System32\Tasks\Microsoft\Windows\Setup\gwx\refreshgwxconfig => Command(1): %windir%\system32\GWX\GWXConfigManager.exe -> /RefreshConfig Task: {A85E2D96-C599-40FC-A310-DE1D19DE5743} - C:\Windows\System32\Tasks\Microsoft\Windows\Setup\gwx\refreshgwxconfig => Command(2): C:\Windows\system32\GWX\GWXDetector.exe [2016-07-13] (Microsoft Corporation) Task: {ABEF6771-F264-4060-A12E-F85222041AD1} - System32\Tasks\RNUpgradeHelperLogonPrompt_Webb => C:\Users\Webb\AppData\Roaming\Real\Update\UpgradeHelper\RealPlayer\14.08\agent\rnupgagent.exe [2017-09-11] (RealNetworks, Inc.) Task: {AF110201-E2DA-4AC4-85C3-26D842B61080} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2017-08-16] (Google Inc.) Task: {B2A9E3B1-6839-477A-886D-0B9759CF622D} - System32\Tasks\{7F3A22C9-F476-4463-8930-56090A39A198} => C:\Program Files (x86)\Common Files\Roxio Shared\10.0\Roxio Central36\Main\Roxio_Central36.exe [2009-06-22] () Task: {CC6D1F03-AA20-4BE6-AC1F-9DE6CB0E142E} - System32\Tasks\klcp_update => C:\Program Files (x86)\K-Lite Codec Pack\Tools\CodecTweakTool.exe [2014-09-04] () Task: {D271CC90-ABFD-42D0-BE8C-78522C6AC001} - System32\Tasks\Intel Security DAT Reputation (AMCore) Post DAT update endpoint safety pulse => C:\Program Files\Common Files\McAfee\AMContent\scanners\x86_64\datrep\1.50.1291.1\mcdatrep.exe Task: {D2FA513E-DD71-4370-9C87-9753A8A45DAB} - System32\Tasks\{1A179B3C-3F33-4F86-BAE0-B036074283A2} => C:\Windows\system32\pcalua.exe -a C:\ProgramData\Uninstall\{537BF16E-7412-448C-95D8-846E85A1D817}\setup.exe -c /x {537BF16E-7412-448C-95D8-846E85A1D817} Task: {D464CFBC-565F-4B20-902B-8B6A7869BD69} - System32\Tasks\RealDownloaderDownloaderScheduledTaskS-1-5-21-207249110-600702845-166796750-1000 => C:\Program Files (x86)\RealNetworks\RealDownloader\recordingmanager.exe [2014-09-26] (RealNetworks, Inc.) Task: {E391135D-D6FD-449A-A7A7-4B9FEFEDC9EF} - System32\Tasks\RealDownloaderRealUpgradeLogonTaskS-1-5-21-207249110-600702845-166796750-1000 => C:\Program Files (x86)\RealNetworks\RealDownloader\RealUpgrade.exe [2014-09-26] (RealNetworks, Inc.) Task: {FAEE40A9-19C7-43C0-9848-C457D385C9F0} - System32\Tasks\RealDownloaderRealUpgradeScheduledTaskS-1-5-21-207249110-600702845-166796750-1000 => C:\Program Files (x86)\RealNetworks\RealDownloader\RealUpgrade.exe [2014-09-26] (RealNetworks, Inc.) (If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.) ==================== Shortcuts & WMI ======================== (The entries could be listed to be restored or removed.) Shortcut: C:\Users\Webb\AppData\Roaming\Microsoft\Windows\Network Shortcuts\My Web Sites on MSN\target.lnk -> hxxp://www.msnusers.co ==================== Loaded Modules (Whitelisted) ============== 2012-06-20 15:48 - 2012-06-20 15:48 - 000457360 _____ () C:\Program Files (x86)\Roxio\BackOnTrack\App\SaibSVC.exe 2012-07-05 19:47 - 2012-07-05 19:47 - 000185488 _____ () C:\Program Files\Roxio\Roxio Burn\RB_ContextMenu64.dll 2016-09-01 18:12 - 2016-09-01 18:12 - 000092472 _____ () C:\Program Files\Common Files\Apple\Apple Application Support\zlib1.dll 2016-09-01 18:12 - 2016-09-01 18:12 - 001353528 _____ () C:\Program Files\Common Files\Apple\Apple Application Support\libxml2.dll 2014-09-18 21:58 - 2016-06-16 16:05 - 005908968 _____ () C:\Users\Webb\AppData\Local\Amazon Music\Amazon Music Helper.exe 2017-10-18 19:29 - 2015-03-20 16:23 - 002206208 _____ () C:\Program Files (x86)\TP-LINK\TP-LINK Wireless Configuration Utility\TWCU.exe 2012-07-11 01:04 - 2012-07-11 01:04 - 000022160 _____ () C:\Program Files (x86)\Roxio\BackOnTrack\App\BService.exe 2014-09-23 15:54 - 2014-09-23 15:54 - 000551488 _____ () C:\Program Files (x86)\RealNetworks\RealDownloader\downloader2.exe 2014-09-26 11:18 - 2014-09-26 11:18 - 000039568 _____ () C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe 2014-09-26 16:14 - 2014-09-26 16:14 - 000031344 _____ () C:\Program Files (x86)\Real\UpdateService\RealPlayerUpdateSvc.exe 2017-10-19 11:40 - 2017-10-04 13:15 - 002289096 _____ () C:\PROGRAM FILES\MALWAREBYTES\ANTI-MALWARE\SelfProtectionSdk.dll 2017-10-19 11:40 - 2017-10-04 13:15 - 002358728 _____ () C:\PROGRAM FILES\MALWAREBYTES\ANTI-MALWARE\MwacLib.dll 2016-09-01 18:13 - 2016-09-01 18:13 - 001041720 _____ () C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libxml2.dll 2016-09-01 18:13 - 2016-09-01 18:13 - 000080184 _____ () C:\Program Files (x86)\Common Files\Apple\Apple Application Support\zlib1.dll 2016-09-01 18:12 - 2016-09-01 18:12 - 000189752 _____ () C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libxslt.dll 2017-10-18 19:29 - 2015-03-23 17:33 - 001411072 _____ () C:\Program Files (x86)\TP-LINK\TP-LINK Wireless Configuration Utility\nicLan.dll 2017-10-18 19:29 - 2015-03-20 16:16 - 000192000 _____ () C:\Program Files (x86)\TP-LINK\TP-LINK Wireless Configuration Utility\DC_WFF.dll 2012-07-11 01:04 - 2012-07-11 01:04 - 003306128 _____ () C:\Program Files (x86)\Roxio\BackOnTrack\App\BEngine.dll 2012-07-11 01:04 - 2012-07-11 01:04 - 000523920 _____ () C:\Program Files (x86)\Roxio\BackOnTrack\App\TRREngine.dll 2012-07-11 01:04 - 2012-07-11 01:04 - 000108176 _____ () C:\Program Files (x86)\Roxio\BackOnTrack\App\Logging.dll 2014-09-23 15:05 - 2014-09-23 15:05 - 001382048 _____ () C:\Program Files (x86)\RealNetworks\RealDownloader\cpprest100_1_2.dll 2016-06-24 10:35 - 2016-06-20 14:48 - 001506304 _____ () C:\Program Files (x86)\Common Files\Wondershare\Wondershare Helper Compact\DAQExp.dll 2016-02-10 17:51 - 2014-05-19 17:19 - 000137728 _____ () C:\Program Files (x86)\Common Files\Wondershare\Wondershare Helper Compact\CBSCreateVC.dll 2014-11-03 19:53 - 2014-11-03 19:53 - 000865880 _____ () c:\program files (x86)\real\realplayer\RPDS\Plugins\cldplin.dll 2014-09-26 16:13 - 2014-09-26 16:13 - 000035464 _____ () C:\Program Files (x86)\Real\UpdateService\DL2UpdatePlugin.dll 2014-09-26 16:13 - 2014-09-26 16:13 - 000035976 _____ () C:\Program Files (x86)\Real\UpdateService\RealDownloaderUpdatePlugin.dll 2014-09-26 16:13 - 2014-09-26 16:13 - 000033400 _____ () C:\Program Files (x86)\Real\UpdateService\RPDSUpdatePlugin.dll 2014-09-26 16:13 - 2014-09-26 16:13 - 000034456 _____ () C:\Program Files (x86)\Real\UpdateService\VideoDLUpdatePlugin.dll ==================== Alternate Data Streams (Whitelisted) ========= (If an entry is included in the fixlist, only the ADS will be removed.) AlternateDataStreams: C:\Users\Public\Documents\20130816_140212.jpg:com.dropbox.attributes [159] AlternateDataStreams: C:\Users\Public\Documents\20130816_140235.jpg:com.dropbox.attributes [81] AlternateDataStreams: C:\Users\Public\Documents\20130816_140242.jpg:com.dropbox.attributes [326] AlternateDataStreams: C:\Users\Public\Documents\20130816_140311.jpg:com.dropbox.attributes [324] AlternateDataStreams: C:\Users\Webb\Desktop\if you dont know me.mp3:Roxio EMC Stream [38] AlternateDataStreams: C:\Users\Webb\Desktop\my greatest demo.mp3:Roxio EMC Stream [38] AlternateDataStreams: C:\Users\Webb\Desktop\my greatest inspiration.mp3:Roxio EMC Stream [38] AlternateDataStreams: C:\Users\Webb\Desktop\SHE.mp3:Roxio EMC Stream [38] AlternateDataStreams: C:\Users\Webb\Desktop\teddy pendergrass tribute.mp3:Roxio EMC Stream [38] AlternateDataStreams: C:\Users\Webb\Documents\a song for you.mp3:Roxio EMC Stream [38] AlternateDataStreams: C:\Users\Webb\Documents\if you dont know me.mp3:Roxio EMC Stream [38] AlternateDataStreams: C:\Users\Webb\Documents\my greatest demo.mp3:Roxio EMC Stream [38] AlternateDataStreams: C:\Users\Webb\Documents\my greatest inspiration.mp3:Roxio EMC Stream [38] ==================== Safe Mode (Whitelisted) =================== (If an entry is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.) HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MBAMService => ""="Service" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\MBAMService => ""="Service" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mcapexe => ""="" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\SMPCHelper => ""="" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\tvnserver => ""="" ==================== Association (Whitelisted) =============== (If an entry is included in the fixlist, the registry item will be restored to default or removed.) ==================== Internet Explorer trusted/restricted =============== (If an entry is included in the fixlist, it will be removed from the registry.) ==================== Hosts content: =============================== (If needed Hosts: directive could be included in the fixlist to reset Hosts.) 2009-07-13 22:34 - 2017-10-18 18:59 - 000000035 _____ C:\Windows\system32\Drivers\etc\hosts ==================== Other Areas ============================ (Currently there is no automatic fix for this section.) HKU\S-1-5-21-207249110-600702845-166796750-1000\Control Panel\Desktop\\Wallpaper -> DNS Servers: 192.168.1.1 HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System => (ConsentPromptBehaviorAdmin: 5) (ConsentPromptBehaviorUser: 3) (EnableLUA: 1) Windows Firewall is enabled. ==================== MSCONFIG/TASK MANAGER disabled items == ==================== FirewallRules (Whitelisted) =============== (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.) FirewallRules: [{6ADFDAB0-A444-46FA-B2B3-21B2A7D5B153}] => (Allow) C:\Users\Webb\AppData\Local\Microsoft\SkyDrive\SkyDrive.exe FirewallRules: [{20C65842-7DAC-4206-B55D-0582BB95DBF7}] => (Allow) C:\Program Files (x86)\Pinnacle\Studio 12\Programs\RM.exe FirewallRules: [{54B84CF2-9221-4FCF-A483-6CD115FB8A63}] => (Allow) C:\Program Files (x86)\Pinnacle\Studio 12\Programs\RM.exe FirewallRules: [{5D25AC97-9A3B-43F9-B8F0-04E4A8035937}] => (Allow) C:\Program Files (x86)\Pinnacle\Studio 12\Programs\Studio.exe FirewallRules: [{C97F8651-8B4B-4E22-9B60-8A6629567283}] => (Allow) C:\Program Files (x86)\Pinnacle\Studio 12\Programs\Studio.exe FirewallRules: [{23A8420D-5748-474B-9C70-6155CDAF4022}] => (Allow) C:\Program Files (x86)\Pinnacle\Studio 12\Programs\umi.exe FirewallRules: [{FB272CE9-6AD8-4BC7-9078-C47F422799C8}] => (Allow) C:\Program Files (x86)\Pinnacle\Studio 12\Programs\umi.exe FirewallRules: [{3B0184D1-1662-4AAC-9D20-AA7564AD1753}] => (Allow) LPort=0 FirewallRules: [{EB5AE450-47A4-4C36-9AEB-722516CBE492}] => (Allow) LPort=2869 FirewallRules: [{6F49D27B-EF99-455A-A12B-021D31F3F2DD}] => (Allow) LPort=1900 FirewallRules: [{ABF98727-69AC-4C61-B7F5-FEDFD3A58275}] => (Allow) C:\Program Files (x86)\Common Files\MAGIX Shared\UPnPService\UPnPService.exe FirewallRules: [{F630F497-A827-42CD-B425-E935924E56F4}] => (Allow) C:\Program Files (x86)\Common Files\MAGIX Shared\UPnPService\UPnPService.exe FirewallRules: [{7ADE29D4-D538-46BC-8315-63A21316333D}] => (Allow) LPort=9000 FirewallRules: [{029705A6-237A-46E9-816C-6CAD9446256E}] => (Allow) C:\Program Files (x86)\Nero\KM\KwikMedia.exe FirewallRules: [{04F61DE6-4E0A-4B55-B70D-67FF2BFB60B5}] => (Allow) C:\Program Files (x86)\Nero\KM\KwikMedia.exe FirewallRules: [{17276718-75C8-4614-B5B4-69C12CFF2D30}] => (Allow) c:\program files (x86)\real\realplayer\RPDS\Bin\rpdsvc.exe FirewallRules: [{7B5FE7FB-EDC3-4C99-B87F-0D816237B457}] => (Allow) C:\Program Files (x86)\mystarttb\ToolbarCleaner.exe FirewallRules: [{93DC9F0E-CF9D-4EB3-861B-C5B529656C7B}] => (Allow) C:\Program Files (x86)\mystarttb\ToolbarCleaner.exe FirewallRules: [{94B5E611-A99C-4B2C-A2A6-066EC98B358D}] => (Allow) C:\Program Files\Bonjour\mDNSResponder.exe FirewallRules: [{C63465B1-7BBF-405D-BD58-E6E904040601}] => (Allow) C:\Program Files\Bonjour\mDNSResponder.exe FirewallRules: [{69975844-1968-4B78-A253-E2F52D353EFB}] => (Allow) C:\Program Files (x86)\Bonjour\mDNSResponder.exe FirewallRules: [{C74B9F76-0BE7-4957-9621-3162E4AA67B5}] => (Allow) C:\Program Files (x86)\Bonjour\mDNSResponder.exe FirewallRules: [TCP Query User{9DEE37A6-0DFA-47E7-81F1-A0ABE706C59F}C:\program files (x86)\wondershare\allmytube\allmytube.exe] => (Allow) C:\program files (x86)\wondershare\allmytube\allmytube.exe FirewallRules: [uDP Query User{F6316BA7-B001-42BC-8CD5-65C3DF9A6C05}C:\program files (x86)\wondershare\allmytube\allmytube.exe] => (Allow) C:\program files (x86)\wondershare\allmytube\allmytube.exe FirewallRules: [{699E23B5-370E-46CD-B857-2D861C415A47}] => (Allow) C:\Program Files\iTunes\iTunes.exe FirewallRules: [{1415D485-D8DC-40FD-A462-5671560DD9E8}] => (Allow) C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe FirewallRules: [{D7717A97-9C28-47B3-AF12-844AA27D617B}] => (Allow) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe ==================== Restore Points ========================= 09-10-2017 11:25:16 Windows Backup 09-10-2017 13:16:54 Windows Backup 09-10-2017 13:31:18 Windows Backup 18-10-2017 12:13:34 JRT Pre-Junkware Removal 18-10-2017 19:28:23 Installed TP-LINK Wireless Configuration Utility and Driver 18-10-2017 19:29:30 Installed TP-LINK Wireless Configuration Utility ==================== Faulty Device Manager Devices ============= Name: Microsoft Teredo Tunneling Adapter Description: Microsoft Teredo Tunneling Adapter Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318} Manufacturer: Microsoft Service: tunnel Problem: : This device cannot start. (Code10) Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device. On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard. ==================== Event log errors: ========================= Application errors: ================== Error: (10/19/2017 12:43:28 PM) (Source: Bonjour Service) (EventID: 100) (User: ) Description: Task Scheduling Error: m->NextScheduledSPRetry 9703 Error: (10/19/2017 12:43:28 PM) (Source: Bonjour Service) (EventID: 100) (User: ) Description: Task Scheduling Error: m->NextScheduledEvent 9703 Error: (10/19/2017 12:43:27 PM) (Source: Bonjour Service) (EventID: 100) (User: ) Description: Task Scheduling Error: Continuously busy for more than a second Error: (10/19/2017 12:43:26 PM) (Source: Bonjour Service) (EventID: 100) (User: ) Description: Task Scheduling Error: m->NextScheduledSPRetry 8627 Error: (10/19/2017 12:43:26 PM) (Source: Bonjour Service) (EventID: 100) (User: ) Description: Task Scheduling Error: m->NextScheduledEvent 8627 Error: (10/19/2017 12:43:26 PM) (Source: Bonjour Service) (EventID: 100) (User: ) Description: Task Scheduling Error: Continuously busy for more than a second Error: (10/19/2017 12:43:25 PM) (Source: Bonjour Service) (EventID: 100) (User: ) Description: Task Scheduling Error: m->NextScheduledSPRetry 7550 Error: (10/19/2017 12:43:25 PM) (Source: Bonjour Service) (EventID: 100) (User: ) Description: Task Scheduling Error: m->NextScheduledEvent 7550 Error: (10/19/2017 12:43:25 PM) (Source: Bonjour Service) (EventID: 100) (User: ) Description: Task Scheduling Error: Continuously busy for more than a second Error: (10/19/2017 12:43:24 PM) (Source: Bonjour Service) (EventID: 100) (User: ) Description: Task Scheduling Error: m->NextScheduledSPRetry 6474 System errors: ============= Error: (10/19/2017 02:08:48 PM) (Source: Service Control Manager) (EventID: 7011) (User: ) Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service. Error: (10/19/2017 10:15:55 AM) (Source: Service Control Manager) (EventID: 7026) (User: ) Description: The following boot-start or system-start driver(s) failed to load: RxFilter Error: (10/19/2017 10:15:48 AM) (Source: Service Control Manager) (EventID: 7023) (User: ) Description: The Roxio Hard Drive Watcher 14 service terminated with the following error: The class is configured to run as a security id different from the caller Error: (10/19/2017 09:48:45 AM) (Source: Service Control Manager) (EventID: 7026) (User: ) Description: The following boot-start or system-start driver(s) failed to load: RxFilter Error: (10/19/2017 09:48:31 AM) (Source: Service Control Manager) (EventID: 7023) (User: ) Description: The Roxio Hard Drive Watcher 14 service terminated with the following error: The class is configured to run as a security id different from the caller Error: (10/19/2017 09:42:43 AM) (Source: DCOM) (EventID: 10010) (User: ) Description: The server {E782BE15-9936-4A7F-8DF9-9AB95D229DF1} did not register with DCOM within the required timeout. Error: (10/19/2017 09:34:37 AM) (Source: Service Control Manager) (EventID: 7026) (User: ) Description: The following boot-start or system-start driver(s) failed to load: RxFilter Error: (10/19/2017 09:34:30 AM) (Source: Service Control Manager) (EventID: 7023) (User: ) Description: The Roxio Hard Drive Watcher 14 service terminated with the following error: The class is configured to run as a security id different from the caller Error: (10/19/2017 09:34:16 AM) (Source: Service Control Manager) (EventID: 7000) (User: ) Description: The McAfee Service Controller service failed to start due to the following error: The system cannot find the file specified. Error: (10/19/2017 09:34:16 AM) (Source: Service Control Manager) (EventID: 7003) (User: ) Description: The McAfee Boot Delay Start Service service depends the following service: mfevtp. This service might not be installed. CodeIntegrity: =================================== Date: 2015-08-02 08:54:49.135 Description: Windows is unable to verify the integrity of the file \Device\HarddiskVolume2\$Windows.~BT\Updates\Critical\8e08ca47-f6ba-409d-82de-698e324c0004\x86_microsoft-windows-errorreportingcore_31bf3856ad364e35_10.0.10074.1_none_47662a2706182d6f\wermgr.exe because the signing certificate has been revoked. Check with the publisher to see if a new signed version of the kernel module is available. Date: 2015-08-02 08:54:49.129 Description: Windows is unable to verify the integrity of the file \Device\HarddiskVolume2\$Windows.~BT\Updates\Critical\8e08ca47-f6ba-409d-82de-698e324c0004\x86_microsoft-windows-errorreportingcore_31bf3856ad364e35_10.0.10074.1_none_47662a2706182d6f\wermgr.exe because the signing certificate has been revoked. Check with the publisher to see if a new signed version of the kernel module is available. Date: 2015-08-02 08:54:49.082 Description: Windows is unable to verify the integrity of the file \Device\HarddiskVolume2\$Windows.~BT\Updates\Critical\8e08ca47-f6ba-409d-82de-698e324c0004\x86_microsoft-windows-errorreportingcore_31bf3856ad364e35_10.0.10074.1_none_47662a2706182d6f\wermgr.exe because the signing certificate has been revoked. Check with the publisher to see if a new signed version of the kernel module is available. Date: 2015-08-02 08:54:49.064 Description: Windows is unable to verify the integrity of the file \Device\HarddiskVolume2\$Windows.~BT\Updates\Critical\8e08ca47-f6ba-409d-82de-698e324c0004\x86_microsoft-windows-errorreportingcore_31bf3856ad364e35_10.0.10074.1_none_47662a2706182d6f\wermgr.exe because the signing certificate has been revoked. Check with the publisher to see if a new signed version of the kernel module is available. Date: 2015-08-02 08:54:48.687 Description: Windows is unable to verify the integrity of the file \Device\HarddiskVolume2\$Windows.~BT\Updates\Critical\8e08ca47-f6ba-409d-82de-698e324c0004\amd64_microsoft-windows-errorreportingcore_31bf3856ad364e35_10.0.10074.1_none_a384c5aabe759ea5\wermgr.exe because the signing certificate has been revoked. Check with the publisher to see if a new signed version of the kernel module is available. Date: 2015-08-02 08:54:48.598 Description: Windows is unable to verify the integrity of the file \Device\HarddiskVolume2\$Windows.~BT\Updates\Critical\8e08ca47-f6ba-409d-82de-698e324c0004\amd64_microsoft-windows-errorreportingcore_31bf3856ad364e35_10.0.10074.1_none_a384c5aabe759ea5\wermgr.exe because the signing certificate has been revoked. Check with the publisher to see if a new signed version of the kernel module is available. Date: 2015-08-02 08:54:48.490 Description: Windows is unable to verify the integrity of the file \Device\HarddiskVolume2\$Windows.~BT\Updates\Critical\8e08ca47-f6ba-409d-82de-698e324c0004\amd64_microsoft-windows-errorreportingcore_31bf3856ad364e35_10.0.10074.1_none_a384c5aabe759ea5\wermgr.exe because the signing certificate has been revoked. Check with the publisher to see if a new signed version of the kernel module is available. Date: 2015-08-02 08:54:48.483 Description: Windows is unable to verify the integrity of the file \Device\HarddiskVolume2\$Windows.~BT\Updates\Critical\8e08ca47-f6ba-409d-82de-698e324c0004\amd64_microsoft-windows-errorreportingcore_31bf3856ad364e35_10.0.10074.1_none_a384c5aabe759ea5\wermgr.exe because the signing certificate has been revoked. Check with the publisher to see if a new signed version of the kernel module is available. Date: 2015-08-02 08:54:48.429 Description: Windows is unable to verify the integrity of the file \Device\HarddiskVolume2\$Windows.~BT\Updates\Critical\8e08ca47-f6ba-409d-82de-698e324c0004\amd64_microsoft-windows-errorreportingfaults_31bf3856ad364e35_10.0.10074.1_none_f3153036f55ab3f5\werfault.exe because the signing certificate has been revoked. Check with the publisher to see if a new signed version of the kernel module is available. Date: 2015-08-02 08:54:48.423 Description: Windows is unable to verify the integrity of the file \Device\HarddiskVolume2\$Windows.~BT\Updates\Critical\8e08ca47-f6ba-409d-82de-698e324c0004\amd64_microsoft-windows-errorreportingfaults_31bf3856ad364e35_10.0.10074.1_none_f3153036f55ab3f5\werfault.exe because the signing certificate has been revoked. Check with the publisher to see if a new signed version of the kernel module is available. ==================== Memory info =========================== Processor: Pentium® Dual-Core CPU E6700 @ 3.20GHz Percentage of memory in use: 31% Total physical RAM: 6108.99 MB Available physical RAM: 4156.91 MB Total Virtual: 12216.17 MB Available Virtual: 7976.96 MB ==================== Drives ================================ Drive c: () (Fixed) (Total:931.41 GB) (Free:703.85 GB) NTFS Drive e: (2G-3) (Removable) (Total:1.91 GB) (Free:1.56 GB) FAT ==================== MBR & Partition Table ================== ======================================================== Disk: 0 (MBR Code: Windows 7 or 8) (Size: 931.5 GB) (Disk ID: 05AF9A15) Partition 1: (Active) - (Size=100 MB) - (Type=07 NTFS) Partition 2: (Not Active) - (Size=931.4 GB) - (Type=07 NTFS) ======================================================== Disk: 5 (MBR Code: Windows XP) (Size: 1.9 GB) (Disk ID: C3072E18) Partition 1: (Active) - (Size=1.9 GB) - (Type=06) ==================== End of Addition.txt ============================
October 19, 20177 yr Hi Mike, Not a lot of McAfee left, the removal went quite well. We'll clean out the rest of McAfee and a few orphan entries... then you'll be good to go. Obviously you'll have to save the fixlist to the usb stick again as FRST was run from there.fixlist.txt
October 19, 20177 yr Author Ok, here's the report: Fix result of Farbar Recovery Scan Tool (x64) Version: 18-10-2017 01 Ran by Webb (19-10-2017 15:08:02) Run:2 Running from E:\ Loaded Profiles: Webb (Available Profiles: Webb) Boot Mode: Normal ============================================== fixlist content: ***************** CloseProcesses: HKLM-x32\...\Run: [] => [X] SearchScopes: HKLM -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = SearchScopes: HKLM-x32 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = BHO: No Name -> {B164E929-A1B6-4A06-B104-2CD0E90A88FF} -> No File BHO-x32: No Name -> {B164E929-A1B6-4A06-B104-2CD0E90A88FF} -> No File Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - No File CHR DefaultSearchURL: Default -> hxxps://search.yahoo.com/search?fr=mcafee&type=C211US1134D20170817&p={searchTerms} CHR DefaultSearchKeyword: Default -> mcafee CHR Extension: (Chrome Media Router) - C:\Users\Webb\AppData\Local\Google\Chrome\User Data\Default\Extensions\pkedcjkdefgpdelpbcmbmeomcjbeemfm [2017-10-19] 017-10-19 09:47 - 2017-05-17 21:06 - 000000000 ____D C:\Program Files\Common Files\McAfee 2017-10-19 08:52 - 2017-08-17 20:16 - 000000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\McAfee 2017-10-19 08:48 - 2017-08-17 20:16 - 000000000 __RSD C:\Users\Webb\Documents\McAfee Vaults Task: {025FE179-4831-477F-8D1B-10F3F2E58528} - System32\Tasks\Intel Security DAT Reputation (AMCore) periodic endpoint safety pulse => C:\Program Files\Common Files\McAfee\AMContent\scanners\x86_64\datrep\1.50.1291.1\mcdatrep.exe Task: {D271CC90-ABFD-42D0-BE8C-78522C6AC001} - System32\Tasks\Intel Security DAT Reputation (AMCore) Post DAT update endpoint safety pulse => C:\Program Files\Common Files\McAfee\AMContent\scanners\x86_64\datrep\1.50.1291.1\mcdatrep.exe Task: {D2FA513E-DD71-4370-9C87-9753A8A45DAB} - System32\Tasks\{1A179B3C-3F33-4F86-BAE0-B036074283A2} => C:\Windows\system32\pcalua.exe -a C:\ProgramData\Uninstall\{537BF16E-7412-448C-95D8-846E85A1D817}\setup.exe -c /x {537BF16E-7412-448C-95D8-846E85A1D817} HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mcapexe => ""="" FirewallRules: [{1415D485-D8DC-40FD-A462-5671560DD9E8}] => (Allow) C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe EmptyTemp: ***************** Processes closed successfully. HKLM\Software\WOW6432Node\Microsoft\Windows\CurrentVersion\Run\\ => value removed successfully HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => value restored successfully HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => value restored successfully HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{B164E929-A1B6-4A06-B104-2CD0E90A88FF} => key removed successfully HKLM\Software\Classes\CLSID\{B164E929-A1B6-4A06-B104-2CD0E90A88FF} => key not found. HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{B164E929-A1B6-4A06-B104-2CD0E90A88FF} => key removed successfully HKLM\Software\Wow6432Node\Classes\CLSID\{B164E929-A1B6-4A06-B104-2CD0E90A88FF} => key not found. HKLM\Software\Classes\PROTOCOLS\Filter\application/x-mfe-ipt => key removed successfully HKLM\Software\Classes\CLSID\{3EF5086B-5478-4598-A054-786C45D75692} => key not found. Chrome DefaultSearchURL => removed successfully Chrome DefaultSearchKeyword => removed successfully CHR Extension: (Chrome Media Router) - C:\Users\Webb\AppData\Local\Google\Chrome\User Data\Default\Extensions\pkedcjkdefgpdelpbcmbmeomcjbeemfm [2017-10-19] => Error: No automatic fix found for this entry. 017-10-19 09:47 - 2017-05-17 21:06 - 000000000 ____D C:\Program Files\Common Files\McAfee => Error: No automatic fix found for this entry. C:\ProgramData\Microsoft\Windows\Start Menu\Programs\McAfee => moved successfully C:\Users\Webb\Documents\McAfee Vaults => moved successfully HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{025FE179-4831-477F-8D1B-10F3F2E58528} => key removed successfully HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{025FE179-4831-477F-8D1B-10F3F2E58528} => key removed successfully C:\Windows\System32\Tasks\Intel Security DAT Reputation (AMCore) periodic endpoint safety pulse => moved successfully HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Intel Security DAT Reputation (AMCore) periodic endpoint safety pulse => key removed successfully HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{D271CC90-ABFD-42D0-BE8C-78522C6AC001} => key removed successfully HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{D271CC90-ABFD-42D0-BE8C-78522C6AC001} => key removed successfully C:\Windows\System32\Tasks\Intel Security DAT Reputation (AMCore) Post DAT update endpoint safety pulse => moved successfully HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Intel Security DAT Reputation (AMCore) Post DAT update endpoint safety pulse => key removed successfully HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{D2FA513E-DD71-4370-9C87-9753A8A45DAB} => key removed successfully HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{D2FA513E-DD71-4370-9C87-9753A8A45DAB} => key removed successfully C:\Windows\System32\Tasks\{1A179B3C-3F33-4F86-BAE0-B036074283A2} => moved successfully HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\{1A179B3C-3F33-4F86-BAE0-B036074283A2} => key removed successfully HKLM\System\CurrentControlSet\Control\SafeBoot\Network\mcapexe => key removed successfully HKLM\SYSTEM\CurrentControlSet\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\\{1415D485-D8DC-40FD-A462-5671560DD9E8} => value removed successfully =========== EmptyTemp: ========== BITS transfer queue => 8388608 B DOMStore, IE Recovery, AppCache, Feeds Cache, Thumbcache, IconCache => 5879569 B Java, Flash, Steam htmlcache => 0 B Windows/system/drivers => 23826217 B Edge => 0 B Chrome => 140526815 B Firefox => 0 B Opera => 0 B Temp, IE cache, history, cookies, recent: Users => 0 B Default => 0 B Public => 0 B ProgramData => 0 B systemprofile => 128 B systemprofile32 => 128 B LocalService => 0 B NetworkService => 0 B Webb => 83684368 B RecycleBin => 895767 B EmptyTemp: => 251 MB temporary data Removed. ================================ The system needed a reboot. ==== End of Fixlog 15:08:20 ====
October 19, 20177 yr Hi Mike, CHR Extension: (Chrome Media Router) - C:\Users\Webb\AppData\Local\Google\Chrome\User Data\Default\Extensions\pkedcjkdefgpdelpbcmbmeomcjbeemfm [2017-10-19] => Error: No automatic fix found for this entry.Seems the only way to remove this would be to reset Chrome. It's not a malicious entry... just a bit dubious. Up to you if you want to reset Chrome. Customer should be happy now. Safe surfing.
