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  • FPCH Staff
Posted

I have here a W8.1 machine and can't get into it because it's not recognizing the user's password as being valid. I clicked on the Forgot password button. It gave me a website to go to - https://account.live.com/password/reset.

 

So, using another computer, I went to the site. It emailed a numeric code to the user's email address to verify the user was the one with the account in question. Then I was able to create a new password.

 

Now, back onto the Windows 10 machine, I logged in using the newly created password. My question is - how did the W8.1 machine know about the newly created password? It hadn't been connected to the Internet when we created the new password.

  • FPCH Admin
Posted
I've had that happen to me once and I just assumed that the account information was automatically synced.

~I know that you believe you understand what you think I said, but I'm not sure you realize that what you heard is not what I meant.~

~~Robert McCloskey~~

  • 4 months later...
  • FPCH Staff
Posted

Yes, but my question is

- how did the W8.1 machine know about the newly created password? It hadn't been connected to the Internet when we created the new password.
  • 5 months later...
Posted
The above method only works on computer that signs in with MS account.

If you use MS, you must know the phone number and email address , MS is invalid if there is an unknown, I think this method is very limited

  • 3 months later...
Posted
There are a lot of ways to reset password for Windows 10 , getting into your other account to access your computer is one of the best way of them , if the MS account can not help you ,
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