site slow to open or not open at all

[bassfisher6522]

Is the site under some sort of maintenance or server move? For the last 3 days I've been getting the infamous "timed out" message and I cant get onto the site.....me and Dougie are seeing this.

 

If there is some sort of server move/update or server maintenance going on....I suggest a home page for the site to say as much and a email sent out letting everyone know what's going on

 

If this isn't a server update or maintenance issue....then there is a bug and it needs to be fixed. This is a super PITA....to the point it's getting ridiculous and annoying.

[Tony D]

Seeing slow loading here also. Something is wrong.

[bassfisher6522]

It's literally take 30 or more seconds to load a page on the site.....it's freaking killing me!

[AWS]

I am seeing no problems on the servers. No errors and everything is green.

 

Can you post a traceroute to the site? It might be something upstream causing problems.

[DSTM]

It's your end I think, Bob.Says what the errors are.

 

 

[AWS]

With the info from Dougie and Frank I should have the problem fixed. There is a bug in one of the functions of the new skin.

 

You might have do a hard refresh to load the new JS files.

[DSTM]

For those that are not sure how to do a hard refresh.

 

https://www.getfilecloud.com/blog/2015/03/tech-tip-how-to-do-hard-refresh-in-browsers/#.VybJxuS1e-s

[bassfisher6522]

I knew it was a bug of some kind.

 

Damn...completely forgot about a "refresh" or "hard refresh" ......It's working now.

[Tony D]

It's working well now. I didn't do a reset of any kind. Using Chrome on W7.

[Bill M.]

I didn't experience the problem at all. Chrome on W7.

[DSTM]

The site needs to work fast with all Browsers.:)

[DSTM]

I just tried 4 other Browsers and right at this moment, all Browsers are very fast.:)

In #4 an error was reported.

In #5 Bob found a bug in a Skin.

Earlier the site would take up to 5-10 minutes to load fully, and often wouldn't load, regardless of what Browser. Even clicking between Forums could take up to 5 minutes.

This happened while most in the US was asleep.

I wasn't the only one having big problems as I have stated. Others reported virtually the same load times.

Hope it is fixed now permanently.

Thanks Bob for all your work on the Software during the night.:clap:

Edited May 2, 2016 by DSTM

[DSTM]

I am getting this notice each time I log in. What should I do?

 

[AWS]

I did a quick upgrade. Clearing browser cache should fix it.

[DSTM]

Good now. Thanks Bob..

[Tony D]

No problem notes here. Thanks for the upgrade.