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I am not sure which OS is on this unit so I am assuming it's windows 8. I want to load a linux disc to attempt a data recovery but I don't know how to enable the legacy boot option to boot from USB optical drive? The down arrow will stop at Network Adapter in the UEFI Boot Order. I have attached a screenshot of the BIOS, help please?2016-01-3112_30_00-20160131_122554_resized-WindowsPhotoViewer.png.727df46fda5924dd2e28954c6ce18243.png
  • FPCH Admin
Mike, Check Figures 8, 9 and 10 here

~I know that you believe you understand what you think I said, but I'm not sure you realize that what you heard is not what I meant.~

~~Robert McCloskey~~

  • Author

Thanks.In Legacy Boot Order I select USB CD/DVD option as 1st screenshot shows, F10 to save exit and restart then go to the boot menu where I choose the USB CD/DVD option [2nd screenshot] press Enter, system restarts but then shows "No bootable device....", what can I be doing wrong?

 

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  • FPCH Admin
Do you have a USB optical drive plugged into the laptop, Mike?

~I know that you believe you understand what you think I said, but I'm not sure you realize that what you heard is not what I meant.~

~~Robert McCloskey~~

  • FPCH Admin

Do you have a bootable Linux disc loaded in the optical drive?

Can you access the Windows desktop at all?

~I know that you believe you understand what you think I said, but I'm not sure you realize that what you heard is not what I meant.~

~~Robert McCloskey~~

  • FPCH Admin

It would be a lot easier to strap the drive to a working computer and pull the files off that way.

TBH, that is what I always do. It is a lot quicker as well.

~I know that you believe you understand what you think I said, but I'm not sure you realize that what you heard is not what I meant.~

~~Robert McCloskey~~

  • Author
I always do the same but this small unit is too finicky for me to open risking damage. When I power on, first screen shows "Automatic repair" then 2nd screen shows Diagnosing your pc, shouldn't there be an option somewhere to repair windows instead of recovery?
  • FPCH Admin

Look for Advanced Options in one of those windows that come up.

Repair Windows will be there.

~I know that you believe you understand what you think I said, but I'm not sure you realize that what you heard is not what I meant.~

~~Robert McCloskey~~

  • Author
No window appears, on the HP screen when I power on, first screen shows "Automatic repair" then 2nd screen shows Diagnosing your pc and it's stuck there so I need to find a way to get to the Advanced screen
  • FPCH Admin

How long of a time have you allowed the Diagnosing your pc to run?

In rare cases, I have seen it go longer than an hour.

~I know that you believe you understand what you think I said, but I'm not sure you realize that what you heard is not what I meant.~

~~Robert McCloskey~~

  • FPCH Admin
I would definitely give it more time and see what happens, Mike.

~I know that you believe you understand what you think I said, but I'm not sure you realize that what you heard is not what I meant.~

~~Robert McCloskey~~

  • FPCH Admin

Thanks for letting us know, Mike.

(I assume the repair never completed.)

~I know that you believe you understand what you think I said, but I'm not sure you realize that what you heard is not what I meant.~

~~Robert McCloskey~~

  • Author
I didn't wait to see. This unit belongs to a businessman who had all of his docs on there and I only had until tomorrow morning to get it done.
  • FPCH Admin
It happens. I hate it when I run out of time.

~I know that you believe you understand what you think I said, but I'm not sure you realize that what you heard is not what I meant.~

~~Robert McCloskey~~

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