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Alright guys, I am trying to upgrade to win10 for the first time, I just did a win7 recovery and it's running windows 7 Professional so I went to the SP1 download link given on page one in this thread and downloaded and ran the download :

 

https://www.microsoft.com/en-us/download/details.aspx?id=5842

 

showing in the attached screenshot

 

Then I restarted the pc but it does not show SP1, help please?

2015-09-1611_48_30-Greenshot.thumb.jpg.4b3264d9faceece5d28cdfddf1b2291a.jpg

  • FPCH Admin

Did you right click Computer and select Properties?

 

service pack.png

~I know that you believe you understand what you think I said, but I'm not sure you realize that what you heard is not what I meant.~

~~Robert McCloskey~~

  • Author

Yes, of course. I am wondering if I downloaded the correct thing which is this below?

 

Windows_Win7SP1.7601.17514.101119-1850.AMD64CHK.Symbols.msi

  • Author
Ok, bit confused here on how to get the pc to upgrade, I tried looking for the Media Creation Tool as Pete had recommended but I am guessing that tool is only to create a win10 bootable disk? If yes then I already have the disk but what I am seeking is to have the upgrade icon on this win7 pc and upgrade from there, is this not how it works or do I need to run a bootable win10 disk?
  • FPCH Admin

You need the Microsoft update to get the Windows 10 app.

Have you gotten all of the current updates on this computer, Mike?

 

https://support.microsoft.com/en-us/kb/3035583#bookmark-prerequisite

~I know that you believe you understand what you think I said, but I'm not sure you realize that what you heard is not what I meant.~

~~Robert McCloskey~~

I take it that the upgrade notification is not showing on the right hand side of the bottom task bar?

To obtain that which is the starting point for the download and upgrade you need to have KB 3035583 installed in the Windows updates. If you can't find it in the installed updates, a normal search for updates may find and install it, otherwise it can be downloaded from Microsoft Windows Update. Check this out first as there may be other updates needed first.

 

https://support.microsoft.com/en-us/kb/3035583

 

As for the disk you have, it depends on which type of file is on it and may not be the upgrade path disk. I am a little confused about the source of the disk that you mentioned earlier as it may be a full install disk but without a product key. I am not sure that though.

 

Nev.

  • Author
As is the case whenever I load any OS, first thing I do is install all available updates from the System and Security-Windows Update, right now it's showing "Windows is up to date, there no updates available for your computer". Also yes, the upgrade notification is not showing on the right hand side of the bottom task bar. What can i try next please?
  • FPCH Admin

You might not be fully patched yet, Mike.

Is the computer running Internet Explorer 11?

Make sure you have "always show all icons and notifications on the taskbar" checked.

~I know that you believe you understand what you think I said, but I'm not sure you realize that what you heard is not what I meant.~

~~Robert McCloskey~~

  • FPCH Admin

Try this, Mike and see if that works.

 

Following are the direct download links of the required update KB3035583 which is responsible to install "Get Windows 10" upgrade app and its icon:

 

 

Just download and install the update and your Windows will start showing Windows 10 upgrade icon in Taskbar notification area.

~I know that you believe you understand what you think I said, but I'm not sure you realize that what you heard is not what I meant.~

~~Robert McCloskey~~

  • FPCH Admin

The only thing that I can think of is to try this troubleshooter, Mike.

 

Microsoft has also released an automatic Fixit tool to fix this problem. This official tool will automatically scan your Windows and will find out the reason behind this problem. Once it detects the issues, it'll let you know and will help you in resolving those issues.

 

Download Get Windows 10 App Troubleshooter Tool

Let me know how you make out?

~I know that you believe you understand what you think I said, but I'm not sure you realize that what you heard is not what I meant.~

~~Robert McCloskey~~

  • Author

Well this I am not getting, running that tool shows :

 

"Unsupported Version. The Get Windows 10 App is not available for this version of window"

 

He has win7 Professional SP1 on this machine. So does that mean that the upgrade is only available for certain versions of win7? If yes, does this mean his only recourse would be to purchase a retail win10 disc and license?

 

But wait, when I clicked on NEXT it now shows

Problems Found: Windows not up to date: Detected.

  • FPCH Admin

That means it's not yet fully patched, Mike,

There are still some updates that are needed.

~I know that you believe you understand what you think I said, but I'm not sure you realize that what you heard is not what I meant.~

~~Robert McCloskey~~

  • Author
I have forced the Check for updates option sinced me last post, it has been checking for a little while now, will let you know.
  • FPCH Admin
Sounds good!

~I know that you believe you understand what you think I said, but I'm not sure you realize that what you heard is not what I meant.~

~~Robert McCloskey~~

  • FPCH Admin

It could be that it is actually downloading the Windows 10 onto the computer.

That may take some time.

~I know that you believe you understand what you think I said, but I'm not sure you realize that what you heard is not what I meant.~

~~Robert McCloskey~~

  • Author
Oh, alright so I will give it until like 5pm today when I get back if it didn't then I will leave as is with the recovered win7, will let you know, thanks.
  • FPCH Admin
Sounds good, Mike.

~I know that you believe you understand what you think I said, but I'm not sure you realize that what you heard is not what I meant.~

~~Robert McCloskey~~

  • Author
Well it's still checking for updates but since the owner hasn't called me yet I will leave it as is until then.
  • FPCH Admin
Have you tried another reboot, Mike?

~I know that you believe you understand what you think I said, but I'm not sure you realize that what you heard is not what I meant.~

~~Robert McCloskey~~

  • Author
I don't see an option to stop the updates, should I go to task manager, stop the updates then reboot?
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