Dell 1505 laptop registry prompt.

[mikehende]

Hey guys, on startup there is always this prompt below which I have to click ok to close, any way to prevent that prompt please?

 

Windows- registry recovery

One of the files containing the system's registry data had to be recovered bu use of a log or alternate copy. The recovery was successful.

[AWS]

Seems to be a corrupt user profile I found this on the Dell site and it seems to have worked for a few people.

 

1. Create a new user account with administrative rights on the affected machine. Navigate to the affected user's profile directory and copy ntuser.dat to a folder named backup on your C: drive.

 

(example for a user named dave: copy c:\Documents and Settings\dave\ntuser.dat to c:\backup)

 

2. Once you have backed up the ntuser.dat file, overwrite it with the one located in c:\windows\repair\

 

(example for a user named dave: copy c:\windows\repair\ntuser.dat to c:\Documents and Settings\dave\ )

 

3. Log off the temporary account you have created and login to the affected user account and let windows fully load up. This will create a new ntuser.dat file under the user's profile.

 

4. Once windows has fully loaded up, log back out of the affected user's account and log back into the temporary account you made earlier.

 

5. Copy the ntuser.dat file you backed up earlier to the user's profile directory overwriting the new file that was created.

 

(example for a user named dave: copy c:\backup\ntuser.dat to c:\Documents and Settings\dave\ )

 

6. Log out of the temporary account and log back into the computer under the affected account and see if the problem is fixed.

 

The post at Dells site:

 

http://en.community.dell.com/support-forums/software-os/f/3524/p/19287467/19528512

[mikehende]

This unit also has wireless net connection issues, I am going to reload XP

[allheart55 Cindy E]

Let us know how you make out with it, Mike.

 

You may have problems with updates but there are certain work-a-rounds.

[allheart55 Cindy E]

Just in case, Mike, here is Service Pack 3 for XP - http://www.microsoft.com/en-us/downl...ils.aspx?id=24

 

Internet Explorer 8 - http://www.majorgeeks.com/files/deta..._8_for_xp.html

 

Cumulative update for IE8 - http://www.microsoft.com/en-us/downl....aspx?id=41404

[mikehende]

Thanks, I have a SP3 disk but will report back here of course.

[mikehende]

Yes, I have my work cut out for me, none of the drivers I installed from here works:

 

http://www.dell.com/support/home/us/en/19/product-support/product/inspiron-e1505/drivers

 

These are the images, help?

[allheart55 Cindy E]

Do you have the Service Tag, Mike?

 

If you don't, download Belarc to a flash drive and run it on the Dell.

It will show the Service Tag in the upper right hand side of the scan.

 

In the meantime, I'll check the PCI database for the drivers and see what I can come up with.

[allheart55 Cindy E]

Never mind Belarc, Mike. These are the two drivers that you need.

 

Broadcom 440x 10/100 -http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=6DYM2

 

Wireless driver - Broadcom - http://www.wireless-driver.com/broadcom-43xx-series-wlan-driver-ver102284/

[allheart55 Cindy E]

I edited my post and added the other driver that you needed, Mike.

[mikehende]

Service tag from belarc is FNJRGC1, will those 2 drivers now, get back to you.

[mikehende]

The ethernet controller driver works [thanks] but the wireless is difficult to configure, I am trying to run updates now to see if it will help with everything.

[mikehende]

I got the sound back, now the wireless and dvd needs to work, when I try to run a DVD via WMP I am getting "a compatible dvd decoder is not installed on your computer", normally I would install VLC or MPC but is there a dcoder which will allow WMP to work?

[allheart55 Cindy E]

What's the problem with the wireless, MIke?

 

XP won't play DVD's natively without codec's and plugin's.

Try here for those - http://windows.microsoft.com/en-us/windows/windows-media-player-plug-ins

 

I always use VLC Lan Player. I think it's the most popular among tech's.

[mikehende]

The wireless was not working before the owner brought the laptop here, my guess is the wireless card is shot, either that or it is not recognizing my network for whatever reasons

[allheart55 Cindy E]

If the wireless card is shot, it does happen and you don't want to replace it, this is a cheap alternative that works really well.

http://www.amazon.com/gp/product/B008IFXQFU?psc=1&redirect=true&ref_=oh_aui_detailpage_o03_s00

[mikehende]

Thanks, I normally recommend belkin at around $16 but yours does seem better. DVD does not show picture perfect with VLC, trying to update the video driver to see if that will help

[mikehende]

Yes, dvd shows much better now

[allheart55 Cindy E]

Are you all set then?

[mikehende]

Yes Cindy, thanks a million as usual!

[allheart55 Cindy E]

You're very welcome, Mike.

 

In reference to the other computer with the ransomware, I would try Recuva first, it is the best freeware file recovery that I have ever used.

[mikehende]

Actually there is now an error prompt on startup on the desktop "cli.exe - Application error"

[mikehende]

This started happening after I installed the ATI graphics driver but without that driver the dvd won;t show as clear

[allheart55 Cindy E]

Yeah, that's the ATI graphics driver.

It's part of the ATI Catalyst Control Center.

Do you have .net framework installed?

 

https://www.microsoft.com/en-us/download/details.aspx?id=17851

 

Have you tried to uninstall just the Control center and leave the updated video driver.

[mikehende]

No, I was trying to follow these instructions which did not work:

 

https://support.microsoft.com/en-us/kb/310353