Posted May 12, 20159 yr Ratchet, have you resolved the blue screen problem? Just in case I get the same blue screen again, I would appreciate knowing what you tried and whether or not you were successful. Thanks! Ratchet, I just got the "blue-screen/dump" problem again. I restarted the computer, and WinPatrol PLUS notified me that zsystemrroot\system32\dumpprep O - k infiltrated my startup system (again!). It does not have any information about it yet. I chose not to accept it in startup. A check of WinPatrol's startup shows nothing that should not be in there. (Last time there were quite a few intrusions). As mentioned earlier, the first time this happened, a a tech "fixed" it by installing new RAM. He also did a thorough malware search which came up clean. A week later, same thing happened. I just deleted unwanted items that showed up in startup, and it was fine until this morning. This is the third occurrence. I'd appreciate feedback from our gurus and and update from Ratchet. I'm tempted to just repeat what I've done on my own until I have to replace this aging computer (XP Pro). I can live with this in the meantime, but I'm really curious as to what causes the blue screen.
May 13, 20159 yr Author I just did a Search for dump which revealed: Minidump ..................................C:\WINDOWS ....................5/12/2015 4:06 (3d blue dump screen, yesterday) DUMPREP.EXE-1B46F90l.pf ..C:\WINDOWS\Prefetch ..... 5/13/2015 9:01 (this morning, normal startup) dumprep ....................................C:\WINDOWS\system32 savedump ................................C:\WINDOWS\system32 diskdump ..................................C:\WINDOWS\ServicePackFiles\i386 dumprep ................................. C:\WINDOWS\ServicePackFiles\i386 savedump ................................ C:\WINDOWS\ServicePackFiles\i386 diskdump ..................................C:\WINDOWS\system32\drivers All the items in blue were installed 4/14/2008. I assume they are part of o/s and should not be messed with. Should I delete the first two items? (They don't show up in WinPatrol's startup.)
May 13, 20159 yr FPCH Admin I have moved your posts, Lina to a new thread so that you may receive help. We have two experts here that are specialized in reading dump files. I will contact them to take a look. ~I know that you believe you understand what you think I said, but I'm not sure you realize that what you heard is not what I meant.~ ~~Robert McCloskey~~
May 13, 20159 yr Author Thanks, Cindy. I look forward to finding out what causes the blue-screen dump.
May 13, 20159 yr Hi - Is there a recent BSOD dump file in c:\windows\minidump? The file name contains the date. If so, please zip it up and attach to your next post. Regards. . . jcgriff2
May 14, 20159 yr Author jcgriff2, thanks for your efforts to get to the bottom of this blue-screen dump issue. I'm not sure what you are asking me to do, and I don't know how to attach a file .. :doh: A "dump" Search brought up the same information I previously posted: "Minidump ..................................C:\WINDOWS ....................5/12/2015 4:06 (3d blue dump screen) DUMPREP.EXE-1B46F90l.pf ..C:\WINDOWS\Prefetch ..... 5/13/2015 9:01 (normal startup) dumprep ....................................C:\WINDOWS\system32 savedump ................................C:\WINDOWS\system32 diskdump ..................................C:\WINDOWS\ServicePackFiles\i386 dumprep ................................. C:\WINDOWS\ServicePackFiles\i386 savedump ................................ C:\WINDOWS\ServicePackFiles\i386 diskdump ..................................C:\WINDOWS\system32\drivers" I clicked the first item (Minidump ... C:Windows), and it revealed these files which I can't open *("Use the Web service to find the appropriate program or Select the program from a list): Name ..........................Size..........Date Modified.................Date Created..........Date Accessed Mini051215-01.dmp .. 88 KB .. 05/12/2015 04:06 PM .. 05/12/2015 04:06 PM ,, 05/13/2015 9:39 AM Mini112814-01.dmp .. 88 KB .. 11/28/2014 10:34 AM .. 11/28/2014 10:34 AM .. 03/25/2015 2:40 PM Mini112814-02.dmp .. 88 KB .. 11/28/2014 11:52 AM .. 11/28/2014 11:52 AM ..05/24/2015 1:36 PM Mini120514-01.dmp .. 88KB .. 12/05/2014 10:04 AM .. 12/05/1014 10:04 AM .. 05/14/2015 1:37 PM Mini122514-01.dmp .. 88KB .. 12/25/2014 01:47 PM .. 12/25/2014 01:47 PM .. 05/14/2015 1:38 PM *The Web service took me here: http://www.bing.com/search?FORM=WINFLA&q=file+extension+dmp *I don't know the "list" from which to select the program. To me, the above dates indicate the tech returned my computer to me (after replacing RAM) on 12/05/14, the blue-screen dump reoccurred on Xmas day 12/25/2014, and for the third time on 5/13/2015. I'm sorry I don't know how to attach whatever you wanted. I hope my typing skills are still in tact and that the above information is accurate and helps. Again, thanks very much.
