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Most of the time Blue screens are caused by RAM or driver issues. Next time you get the blue screen note the error and post. This will tell us what is causing it.

yes cindy i am getting a blue screen error with dmp file

 

I had something like that and paid a tech to fix it. Sorry,

I can't seem to find the invoice listing what he did.

 

Less than a week later, the same thing happened! It

involved too much of a hassle to take my computer to

the tech again, so I snooped around the o/s (XP Pro).

 

WinPatrol PLUS had the following in Startup:

 

- Kernel Fault ck dumprep O - K; "file does not exist."

- Cookienator; "file does not exist."

 

I deleted:

- both items from Startup, and

- Cookienator from Add/Remove Programs

 

I did a Search to confirm that neither were still on

the computer.

 

Everything has been fine ever since (~4 months)!

 

Apparently "Kernel Fault ck dumprep" was not

something new. I found this via Google:

http://forums.techguy.org/virus-other-malware-removal/466130-kernel-fault-check.html

 

This may not help, but just in case ......

 

Good luck!

I had something like that and paid a tech to fix it. Sorry,

I can't seem to find the invoice listing what he did.

 

Found it. Problem was a bad RAM module, which was

replaced. Inexpensive hardware, but time-consuming

diagnosis.

 

But, as I posted earlier, the problem returned a short

time later which I somehow managed to fix (see previous

post).

 

Again, good luck!

thanks lina

 

You're welcome, Rachet! I'm far from being computer savvy, but I suggest you:

 

- check startup to see if something is in there that should not be (solved my

problem second time I got a blue screen error with dmp file). That will only

cost you a little time and effort. If that does not resolve the problem:

 

- follow through with GimboV's suggestion (he mentions RAM, which is what

the tech replaced on my computer the first time I got a blue screen error with

dmp file):

 

Most of the time Blue screens are caused by RAM or driver issues. Next time

you get the blue screen, note the error and post. This will tell us what is

causing it.

 

Again, good luck!

Ratchet, have you resolved the blue screen problem?

 

Just in case I get the same blue screen again, I would

appreciate knowing what you tried and whether or not

you were successful.

 

Thanks!

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