Ratchet Infotech Posted April 20, 2015 Posted April 20, 2015 dmp file it provides when ot shuts down :( Quote
FPCH Admin allheart55 Cindy E Posted April 20, 2015 FPCH Admin Posted April 20, 2015 Are you getting a blue screen error? Quote ~I know that you believe you understand what you think I said, but I'm not sure you realize that what you heard is not what I meant.~ ~~Robert McCloskey~~
FPCH Admin AWS Posted April 20, 2015 FPCH Admin Posted April 20, 2015 If you're looking for the dump file check event viewer for exact error. Quote Off Topic Forum - Unlike the Rest
Ratchet Infotech Posted April 21, 2015 Author Posted April 21, 2015 yes cindy i am getting a blue screen error with dmp file Quote
Ratchet Infotech Posted April 21, 2015 Author Posted April 21, 2015 my problem is not solve till time AWS Quote
GimboV Posted April 22, 2015 Posted April 22, 2015 Most of the time Blue screens are caused by RAM or driver issues. Next time you get the blue screen note the error and post. This will tell us what is causing it. Quote http://www.extremetechsupport.com/data/MetaMirrorCache/5569ad19ed3164831fb4dda6815a627f.png']http://www.extremetechsupport.com/data/MetaMirrorCache/5569ad19ed3164831fb4dda6815a627f.png[/url]
Mommalina Posted April 23, 2015 Posted April 23, 2015 yes cindy i am getting a blue screen error with dmp file I had something like that and paid a tech to fix it. Sorry, I can't seem to find the invoice listing what he did. Less than a week later, the same thing happened! It involved too much of a hassle to take my computer to the tech again, so I snooped around the o/s (XP Pro). WinPatrol PLUS had the following in Startup: - Kernel Fault ck dumprep O - K; "file does not exist." - Cookienator; "file does not exist." I deleted: - both items from Startup, and - Cookienator from Add/Remove Programs I did a Search to confirm that neither were still on the computer. Everything has been fine ever since (~4 months)! Apparently "Kernel Fault ck dumprep" was not something new. I found this via Google: http://forums.techguy.org/virus-other-malware-removal/466130-kernel-fault-check.html This may not help, but just in case ...... Good luck! 1 Quote
Mommalina Posted April 23, 2015 Posted April 23, 2015 I had something like that and paid a tech to fix it. Sorry, I can't seem to find the invoice listing what he did. Found it. Problem was a bad RAM module, which was replaced. Inexpensive hardware, but time-consuming diagnosis. But, as I posted earlier, the problem returned a short time later which I somehow managed to fix (see previous post). Again, good luck! 2 Quote
Mommalina Posted April 27, 2015 Posted April 27, 2015 thanks lina You're welcome, Rachet! I'm far from being computer savvy, but I suggest you: - check startup to see if something is in there that should not be (solved my problem second time I got a blue screen error with dmp file). That will only cost you a little time and effort. If that does not resolve the problem: - follow through with GimboV's suggestion (he mentions RAM, which is what the tech replaced on my computer the first time I got a blue screen error with dmp file): Most of the time Blue screens are caused by RAM or driver issues. Next time you get the blue screen, note the error and post. This will tell us what is causing it. Again, good luck! 2 Quote
Ratchet Infotech Posted April 28, 2015 Author Posted April 28, 2015 oh!! Again thankss!! lina:clap: Quote
Mommalina Posted May 4, 2015 Posted May 4, 2015 Ratchet, have you resolved the blue screen problem? Just in case I get the same blue screen again, I would appreciate knowing what you tried and whether or not you were successful. Thanks! Quote
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