mikehende Posted March 17, 2015 Posted March 17, 2015 Hey guys, this person's Asus laptop running win7 developed a HDD problem and won't go to windows, he wants to recover some data on the drive, I used Parted Magic to access the drive but strangest thing, I am seeing the folder on the ROOT drive in parted magic but every folder showing is empty, it's as if someone deliberately emptied every folder. I tried attaching the drive as a slave to my machine, I can see the Disk F in My Computer but it doesn't open. The guy is asking me to create a partition on the drive to load an OS to try to recover the files that way, I told him if I partition the drive, that partition may overwrite some files so that's a risk but he is thinking of trying. Any recommendations please? Quote
FPCH Admin AWS Posted March 17, 2015 FPCH Admin Posted March 17, 2015 You can shrink the drive and then use the free space you create to load an OS. That's if the drive has enough free space to start with. Have you tried to use a Windows 7 disk to do a recovery? Maybe that will work. You could also use a Linux live cd to boot an OS and see if you can access the files that way. If you can then you can copy them to another drive. You could also have a permissions problem with the drive in your computer. Try right clicking on the drive, select properties > security. The click advanced and remove all permissions. After you do that duplicate the procedure and it will restore default permissions. If you still can't access it then put the drive in a freezer overnight. Put it back in the computer and try to access the files again. You could actually put it back in the computer and try to boot from it. Freezing a dying or dead drive will usually give you enough time to gather the files. Make sure to put the drive in a sealed baggy before freezing. 2 Quote Off Topic Forum - Unlike the Rest
mikehende Posted March 17, 2015 Author Posted March 17, 2015 If using any win7 disk, this possibly erase the drive? As mentioned I tried Parted Magic linux disk. I think best bet here would be the freezing option. Quote
FPCH Admin allheart55 Cindy E Posted March 17, 2015 FPCH Admin Posted March 17, 2015 If using any win7 disk, this possibly erase the drive? Not if you are using it to do a recovery. Have you tried strapping the drive to another computer and trying to access the files that way or is the drive totally dead? I would definitely try freezing the drive. Quote ~I know that you believe you understand what you think I said, but I'm not sure you realize that what you heard is not what I meant.~ ~~Robert McCloskey~~
mikehende Posted March 17, 2015 Author Posted March 17, 2015 Yes, after trying with Parted magic, I attached to another win7 machine and the drive would not open. Quote
mikehende Posted March 17, 2015 Author Posted March 17, 2015 The windows boot manager is showing this: Error 0xc00000e9 Quote
mikehende Posted March 17, 2015 Author Posted March 17, 2015 That suggests a failing hard drive, should I still attempt to freeze it overnight? Quote
FPCH Admin allheart55 Cindy E Posted March 17, 2015 FPCH Admin Posted March 17, 2015 It does suggest a hard drive failure. You should definitely freeze it in sealed airtight zip lock bag overnight. Remember, when you remove it from the freezer, time is of the essence. Try and retrieve the data immediately. Quote ~I know that you believe you understand what you think I said, but I'm not sure you realize that what you heard is not what I meant.~ ~~Robert McCloskey~~
mikehende Posted March 17, 2015 Author Posted March 17, 2015 Ok, will give it a shot, let you know, thanks. Quote
FPCH Admin allheart55 Cindy E Posted March 17, 2015 FPCH Admin Posted March 17, 2015 I've actually had a lot of luck with freezing hard drives. Good Luck, Mike. Let us know how you fare. Quote ~I know that you believe you understand what you think I said, but I'm not sure you realize that what you heard is not what I meant.~ ~~Robert McCloskey~~
mikehende Posted March 18, 2015 Author Posted March 18, 2015 Trying the recovery from a win7 disk did not work, also the freezing did not work Cindy but thanks. Quote
FPCH Admin allheart55 Cindy E Posted March 18, 2015 FPCH Admin Posted March 18, 2015 I'm sorry you didn't have any luck, Mike. Quote ~I know that you believe you understand what you think I said, but I'm not sure you realize that what you heard is not what I meant.~ ~~Robert McCloskey~~
mikehende Posted March 19, 2015 Author Posted March 19, 2015 You can shrink the drive and then use the free space you create to load an OS. That's if the drive has enough free space to start with. I am not understanding the above, if the files cannot be accessed on this, why would shrinking help the situation please? Quote
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