Problems doing windows update

[Princess Warrior]

hi,

 

I have a toshiba computer desktop i got windows 8 then updated to windows 8.1 when the first update came up a few months ago i went to update and it downloaded updates and installed it upto 80% then i get an error message saying something like this i cant remember the exact message windows couldnt do update undoing changes i did manual one by one and i still get the same message, some of them install but not all of them the ones that dont install are the following updates

 

KB 2894179

KB 2883200

KB 2919355

KB 2990967

 

I downloaded them manually and i still get the same error

 

ty

[allheart55 Cindy E]

Hi Princess Warrior,

 

Can you go to your Windows Updates and right click on each of the failed updates and give us the error code?

[Rich-M]

This handles the first one Warrior:

http://support.microsoft.com/kb/2894179

Try doing the second one here:

http://www.microsoft.com/en-us/download/details.aspx?id=40755

[Rich-M]

Try downloading and installing the 3rd one from here:

http://www.microsoft.com/en-us/download/details.aspx?id=42327

and the 4th one here:

http://www.microsoft.com/en-us/download/details.aspx?id=44253

These were all performance updates for Windows 8.1 and I think once you get passed them the rest will work fine.

Here is the actual first update you listed and if you were able to do the others you might get this one from here.

http://www.microsoft.com/en-us/download/details.aspx?id=40749

Let us know how you make out every step of the way.

[donetao]

Hi new member. You can also learn a lot from the Reliability Monitor. It will tell you which up dates failed and might give you a error code as [uSER=9187]@allheart55 (Cindy E)[/uSER] has suggested.;);)

http://www.techrepublic.com/blog/windows-and-office/investigate-problems-when-they-occur-with-windows-8s-reliability-monitor/

 

Edited March 2, 2015 by donetao

[donetao]

http://support.microsoft.com/gp/windows-update-issues/en-US

You might let windows fix this problem for you!

[Princess Warrior]

Sorry guys it has taken me long to get back to you i had microsoft in my computer for 5 hours yesterday and they couldnt fix the problem at all which doesn't surprise me at all but they wiped out all the updates so now i cant get the error message for you. I dont know how to do the realiabilty report i never done that before. Rich-M i did what you told me to do and i still get the same error message which means windows couldn't finish doing updates we are undoing changes

[Princess Warrior]

Hi guys just wanted to let you know that I fixed the problem with windows update the problem was that the system reserved partition was too small so I had to increase it used a programme called minitool to increase the partition and got windows updated and fixed. Thank you all for your help and input :)

[allheart55 Cindy E]

Thanks for letting us know, Princess Warrior. I'm glad that you have it straightened out.