Office 365 subscribers on iPad can now claim a refund as mobile editing goes free

Posted November 10, 201410 yr

Earlier this week, Microsoft announced that it would be making certain Office features available for free on iOS, including the ability to create and edit documents. Previously, users had to buy an Office 365 subscription to access the functionality. If you bought an Office 365 Personal or Home subscription just to be able to edit documents on your iPad, you are now eligible to receive a refund from Microsoft.

The Office 365 subscription — which costs $6.99 (or $69.99 yearly) for the Personal version and $9.99 ($99 yearly) for the Home edition —allows you to unlock additional features, like 1TB OneDrive space, access to desktop Office applications and more, but if you were using the service to view and edit documents, you can claim a refund. Microsoft has listed out the requirements to be eligible for a refund:

You purchased an Office 365 Home or Office 365 Personal subscription on or after March 27, 2014 (when Office for iPad was made available) and activated before November 6, 2014 (when these changes were announced).

You cancel your Office 365 subscription and request your pro-rated refund by January 31, 2015.

If you bought your subscription directly from the App Store, you'll have to contact iTunes Store Support. If you purchased the subscription from Microsoft or another retailer, you will have to talk to a Microsoft Accounts and Billing agent.

Microsoft also provided information about the refund process:

It may take six to eight weeks for you to receive your refund.

If you have more than one Office 365 subscription, you must make one refund request for all your subscriptions at the same time.

You may be asked to provide proof-of-purchase documentation.

Trials and free subscriptions are not eligible for a refund.

Microsoft reserves the right to deny any refund request that it deems to be fraudulent.

Back when Office for iPad launched, we asked you if you would be interested in subscribing to Office 365, and a majority of you voted no. It should be interesting to see if there is an increase in the number of users now that the basic features are free. As we mentioned in our review, the standalone apps are quite good.

Source: Office Support; Via: VentureBeat