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Multiple BSODs on a new laptop with windows 8 installed


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Guest crashesdealer
Posted

Hello all,

 

 

I got a new ASUS G750jx laptop two weeks ago and have been having crashes since the first day.

 

 

So far I've tried various hardware diagnostic tools:

 

Memtest - ran it for 19 hours in multi-thread mode, did 11 passes and had no errors

 

Intel diagnostic tool - found no errors

 

Seatools - had no errors

 

Fumark, 3dmark - without troubles

 

 

Ran system with driver verified enabled, had crashes, but all of them related to nt kernel and don't really give much information ( i had updated to windows 8.1 at that time )

 

 

Couple of days ago reseted everything back to factory settings and had more luck getting references to specific drivers in minidumps, like sortport.sys, dxgkrnl.sys and nvlddmkm.sys. Obviously tried all newest drivers from the manufacturer website, but problems still persist.

 

 

Unfortunately I've removed latest dumps, so I'm attaching previous ones

 

https://onedrive.live.com/redir?resid=F9EB48B99E88CF9F!107&authkey=!ACULQBFwZYAcOlQ&ithint=file%2c.zip

 

 

Please let me know if you need more information.

 

 

Thanks

 

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