Posted November 7, 200717 yr After installing a new (print)server with Windows 2003 server (Enterprise Edition R2) with sp2 we observe the next problem. When sp2 is installed a number of printer queues got the status ‘offline’, and the printjobs are no longer processed. When however snmp on the standard tcp-ip port is gedisabled the print queue gets the status online again, and it works fine. The printjobs are printed again. I’ve searched through the knowledge base, but no real solution for this found. I also searched on the Internet but found no useful result for us, they all advice to disable snmp on the tcp-ip port. To disable snmp on tcp-ip ports on our infrastructure is no option because then we don’t get anymore the messages of print-job ready, out-of-paper and toner-low. Also our mgt-tools uses snmp to manage the printers. We use HP-printers and standard tcp-ip ports and raw data with snmp enabled As sp2 is not installed op the server we can use snmp and all our printer queues works fine. But not installing sp2 for above reason is not desirable. Because all other improvements of sp2 are not installed. Has anyone an idea how can we solve the problem of snmp and printers in combination with w2k3 and sp2 without disabling snmp on our tcp-ip ports?
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