RE: Windows update is not working

[Guest Mohit Kapoor]

Some steps you can try and I am sure it will resolve the issue.

 

1.From admin command prompt type net stop wuauserv and net stop cryptsvc and

then delete the softwaredistribution and catroot2 folder under c:\windows and

c:\windows\system32 respectively.

 

2.Look for these files under c:\windows\winsxs

Pending.xml and Pending.grl

Take the ownership of these files and delete them.

Along with this also check if you have these values undre registry

 

• PendingXmldentifier

• NextQueueEntryIndex

• AdvancedInstallersNeedResolving

 

in the location HKLM/Components

 

If present delete them as well.

 

Restart the computer and try updating again.

 

If issue still remains try these

 

1.Install WindowsUpdateAgent30-x86.exe

from

http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/WindowsUpdateAgent30-x86.exe

save to the desktop, and run from an elevated command prompt, adding

/wuforce to the end of the command

 

 

2.Uninstall any antivirus or firewall software.

 

3.try running sfc scan in the WinRE ( sfc /scannow /offbootdir=C:\

/offwindir=C:\windows )

 

All the Best!!

 

"Sw" wrote:

> Everytime I go to update it doesnt do anything....I also tried to do the

> Automatic update on my compututer and that doesnt seem to be working either.

> I stopped all the pop up blockers and tried it again but it doesnt do

> anything. Can anyone help me out?