Posted October 24, 200717 yr Hi A new retail version of XP Pro SP2 arrived this morning. I opted for an Upgrade over XP Home. I got past the enter Product Key - the system restarted. A long white bar was on the bottom of the screen. The upgrade stopped with this error; i8042prt.sys is corrupt - SET UP FAILED. Goggled i8042prt.sys relates to keyboard. I changed my keyboard over - still got the same problem. I have no idea what to do now. Thank you. Stephen
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