Posted October 24, 200717 yr I found that I was not alone with the above problem when trying to re-install the Volume Shadow Copy Service. There were many articles with instruction on how to re-install / repair it, however they all said essentially the same thing and I noticed that many people were having trouble getting swprv.dll to register during the process. Unfortunately, there was no working solution offered by anyone to this problem, other than to re-install windows. I WILL NOW DESCRIBE THE SOLUTION THAT WORKED FOR ME!! (this solution was used in XP - not sure about other OS's) 1) Launch the Component Services window, which is under Administrative tools. 2) Expand Component Services > Computers > My Computer > COM+ Applications 3) In there locate the item called "MS Software Shadow Copy Provider" and right click it, choose 'Export'. 4) On the wizard that opens, click 'Next'. 5) type a location eg. c:\MS_shadow_temp and click 'Next' 6) Click 'Finish' 7) Right click the item called "MS Software Shadow Copy Provider" again but this time choose 'delete'. If delete is not an option, then choose 'Properties', go to the advanced tab and remove the tick from the box with says 'Disable deletion'. Then you can delete it after you have pressed 'OK'. 8) Delete the following key from the registry: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SwPrv 9) Rebuilt the COM+ catalogue usin the instruction available commonly online. 10) Restart 11) Launch the Component Services window, which is under Administrative tools. 12) Expand Component Services > Computers > My Computer > COM+ Applications 13) Right click on 'COM+ Applications' and click 'new' > then 'Application'. 14) Click Next on the window that opens, then 'Install pre-built application'. Click next. 15) Browse for the file eg. c:\MS_shadow_temp.msi 16) Complete the wizard (I can't follow beyond this point or I might mess up my system again). 17) Restart your machine. 18) run " regsvr32 /i swprv.dll " at the cmd prompt after changing to the windows/system32 directory (otherwise apparently it fails). 19) Restart and you should find it all working. If not, try installing the COM+ catalogue and restarting again. Another problem that I had and I noticed others had too, but didn't see a solution for is error 5013 as shown below: Event Type: Error Event Source: VSS Event Category: None Event ID: 5013 Date: 10/24/2007 Time: 11:31:54 AM User: N/A Computer: SNOW-LAPTOP Description: Volume Shadow Copy Service error: Shadow Copy writer ContentIndexingService called routine VsServiceChangeState which failed with status 0x80070424 (converted to 0x800423f4). For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 57 53 48 43 4f 4d 4e 43 WSHCOMNC 0008: 32 32 39 32 00 00 00 00 2292.... 0010: 57 53 48 43 49 43 00 00 WSHCIC.. 0018: 33 37 32 00 00 00 00 00 372..... I fixed this error on my XP SP2 machine by installing the Indexing Service, which I removed many months ago. Perhaps it was doing that that messed up my VSS? Anyway, fixing this was the final part of my problem. Once I had re-installed and enabled / started the indexing service in 'Services', my shadows copies were working again! Yippeee!!!! Hope this fixes it for you :) (would love to know if it does after I just spend an hour writing it up :)
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