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How is the application started?

"Bret" <bpotter652@gmail.com> wrote in message

news:1191441451.827427.58330@w3g2000hsg.googlegroups.com...

> Hello,

>

> We recently began testing with an application that runs in the

> background of our laptops. On startup, this app starts just fine and

> connects the way it should. When we attempt a start>shut down, we can

> see in the system tray that windows begins to kill all open tasks and

> apps, but this one particular app hangs, and refuses to close. The

> only way to shut down is to alt+ctrl+del and end the task, and then

> the computer will shut down properly.

>

> Is there a program or a setting that can be enabled to kill this task

> on shutdown no matter what it's status is? I have tried other programs

> that force shutdowns. They work, but they ask the user to click

> somewhere else or assign a hotkey to shut down. Our users are stubborn

> and there are hundreds of them, so we want a method that will let them

> continue to use start>shutdown.

>

> Thank you,

>

> Bret

>

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