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Corrupt file apparently causing multiple issues.


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Guest kylerchambers
Posted

When uninstalling Outlook 2000 from an Office install, a notification popped

up stating that the mssign32.dll file was corrupted. (I believe it was this

file, I dismissed it as we have had similar issues in the past where chkdsk

worked.) So I restarted the computer and CHKDSK ran, found the problem with

the file, and stated that it was corrected. When I logged back into Windows

and started to navigate to the Outlook 2007 location on our network, I

noticed that the left side bar where common tasks are located was completely

blacked out except for the task links. Then when I try to install Outlook

2007, the osetup.dll cannot be loaded. The install works fine on other

machines. Thanks for the help.

 

Recap:

-Windows XP SP2 w/ updates

-Uninstalled Outlook 2000

-Corrupted mssign32.dll

-Chkdsk says it repaired

-Blacked out Common Task area

-Unable to install Outlook 2007 due to inability to load osetup.dll

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